VEG Emergency Vet in Las Vegas, Nevada

We have used VEG in Texas and now in Las Vegas for our highly traumatized rescue Dolce. The staff is extremely efficient and caring. You are involved in every decision for your pet. Not only consenting to the treatment but how it is administered to be more successful and less invasive. Seeing this extremely supportive employee culture in 2 states is evidence of great management. I asked if staff like working at VEG and every response is genuine and absolute. This translates to a better customer experience. Special thanks to Angie, Nurse Louise, and Dr. Julie Jones.

An Absolutely Incredible Experience — Compassionate, Professional, and Full of Heart! I cannot say enough wonderful things about VEG Emergency Veterinary Hospital. After rescuing a severely underweight, frantic, malnourished dog from the highway late at night, looked like she had also recently nursed puppies, she was clearly in a very vulnerable condition. I brought her home to help her calm down, give her food and water, and figure out the best place to take her for help. VEG was the first place I called, and from that very first phone call, I knew I was speaking with people who genuinely cared. The woman who answered the phone, whose name I believe was Kristen, was absolutely amazing. She was kind, comforting, professional, and incredibly helpful. She patiently walked me through the entire process, explained what to expect, and provided all the information I needed to feel comfortable bringing the dog in, even though it was already around 11:30 p.m. By the time I arrived, it was a little after midnight, and I was blown away by the entire experience. The facility was spotless, the staff was welcoming and professional, and every single person I encountered was warm, attentive, and compassionate. What touched me most was watching how the staff immediately embraced this sweet dog. They first scanned her for a chip , weighed her and checked her stats and soon after several of the women sat right on the floor with her, offering her water and food, gently petting her, and showering her with the love and reassurance she so desperately needed. She seemed to feel comfortable with them almost immediately. Watching these women surround her with such genuine kindness was incredibly moving. Because she was so underweight and malnourished, the team made arrangements to keep her and ensure she received the care she needed. Their attentiveness, responsiveness, and willingness to go above and beyond gave me so much peace of mind. I rescued this dog because I couldn’t bear to leave her on the highway and get hit by a car-my adrenaline kicked in and I was determined to rescue her! Seeing her welcomed with so much love and compassion meant everything to me! You can tell when people are simply doing a job and when they genuinely have a heart for what they do. This team has heart. Every interaction made me feel that this dog was in good hands and that her well-being truly mattered to them. Hands down, one of the best veterinary experiences I’ve ever had. I am beyond grateful to the entire VEG team, especially the wonderful woman who answered my initial call and every staff member who cared for this sweet girl that night. If you ever find yourself in an emergency with your pet or an animal in need, I cannot recommend VEG Emergency Veterinary Hospital enough. They treated both of us with kindness, patience, and compassion when we needed it most. Thank you for being the kind of people who make a difference, not just through your medical care, but through your hearts. ❤️ God bless you all!

I want to thank the staff for everything they do. I couldn’t build up the courage while I was there, but I thought a review would be nice. My baby girl Winnie wasn’t able to make it, but they took such great care of her and were so kind and supportive during one of the hardest days of my life. I appreciate you guys so much and I highly recommend them. I hope to not find myself in this office again, but if we’re ever in need of emergency assistance, i’ll definitely come back. Thank you again.