24-hour
emergency
vet hospital

I stayed with my cat Marco a majority of his 36 hour stay at VEG and encountered a few different shifts of nurses and doctors. Every single person on those teams were welcoming and understanding beyond my expectations. I never once felt like he wasn’t in the best possible care. Genuinely couldn’t have asked for better treatment during and after his procedure thank you everyone so so much.

I brought my dog in on one of the scariest days of our life. The staff treated him with the utmost compassion and care. They truly treated him like he was the most important dog in the world (because, of course, he is). I hope I never need an emergency vet again, but if I do, I’m so glad VEG will be there to help my pet. Dr. Lee was so knowledgeable, kind, and patient. He made sure we understood exactly what was happening and had a calming presence that let us know our Toast was in the best possible hands. The veterinary assistant was so compassionate as well. She made it clear that our dog was her only priority and her sole focus during that time was keeping him comfortable. After discharge, we thought of even more questions and called back in. Dr. Lee himself got right on the phone and once again took the time to answer all of our questions. Finally, we knew an emergency vet would be expensive. They were totally honest and transparent up front about what the cost would be and any alternatives to treatment that might have been available should cost be an issue. The total bill was less than I expected walking in and I appreciated the honesty regarding financial obligations. I would rate 10 stars if I could.

No one ever wants to have to visit the ER with their pet, but we cannot say enough good things about VEG. This was our first (and hopefully only) visit, but they were simply amazing. Our little guy ended up with a treble fishing hook embedded in his lips/mouth/nose. They took us right back when we arrived, pain meds were onboard in less than 15 min and he was sedated about 10 minutes after that. They carefully removed the hook and the barbs, all without one drop of blood. We were in and out of there in about an hour. While we are hoping to never have to go back, we certainly wouldn't hesitate, given the care and attention we received from all the staff.

As I see my Bingo relaxing in his bed right now, I cannot be more thankful for saving my pup’s life. I was terrified I might lose him to parvo. Thank you to everyone who took care of my baby boy! My little champ. We might have a favorite over there, Carlie his nurse was AMAZING. Thank you for being so good to Bingo, and explaining everything to me. I am so glad you guys exist! Thank you a million!

Best pet ER. Been here many times throughout the years and they are always amazing. Amazing service and care from when you enter to when you leave. The doctors/nurses/staff are very smart and on the ball so you feel like you can trust them which takes a lot of stress away. They're also mindful of you and your pets' comfort and can help make the situation easier / more comfortable, particularly for longer visits. The open floor plan is helpful so you can be with your pet, in the loop, easy to find if you have visitors, and always visible to faculty/staff — you never feel forgotten about, confused, or low priority. Just had to leave my pet overnight and felt not only comfortable leaving her in their hands but also relieved. Thank you team

I don't think I could really put into words how much I truly appreciate VEG. I've been to the VEG location in Leesburg 3 times and each time I've been blown away each time. The first experience was a sad one but not because of VEG, our 16 year old cat was having seizures and Dr Reiss and her team were there in a heartbeat. They did absolutely everything they could to save her but unfortunately she didn't make it but their compassion and support through it all was so comforting. My second visit, our sweet 9 week old puppy, Tucker, got puppy strangles - Urgent care couldn't figure out what was wrong with him but within a few minutes of stepping into VEG I felt supported when Dr Anderson and her team made sure that he was triaged immediately and tests were run. She knew immediately what she was looking at and that made me breathe a sigh of relief especially that we caught it in time and it was curable. I felt so comfortable leaving him overnight, I got a call before bed and first thing in the morning, I was able to bring my boy home early the next day and the treatments have made him a brand new dog! He's very happy and healthy! My last visit was a few days ago and it was the most heartwarming and supportive experience of all. My sweet baby cat, Ryder, had to come in due to a fever that started at 104 and then spiked to 106, with no known origin of where it was coming from which terrified me to no end. The support I felt from the staff - Vincient, Sonya, Madison, Lily, Kaitlyn, Kelly, and Aaron just to name a few made me feel like I was with family. I was able to stay the night and they went out of their way to set up a bed for me in the room I was staying in so that I could stay with my boy. They made sure I had snacks and drinks so I was taking care of myself too. Dr O'Brien, Dr Mollano, and Dr Reiss - Thank you for saving him, for working to figure out the best approach, not making me feel crazy for any of my questions or suggestions, just all around making me feel like we were a team and he wasn't just another cat. I feel like thank you isn't enough but I really couldn't fully express how grateful I am for you. There is no one else I'd trust my animals with, VEG is an extremely special place with an extraordinary staff and the best doctors. Thank you for everything, you all have a very special place in my heart.

This isn’t our first visit to VEG, and I’m sure it won’t be our last—pet emergencies have a way of striking when you least expect them. It’s an enormous comfort knowing their team of wonderful, strong (mostly) women 💪 are there whenever we need them. I’m especially grateful they allowed me to stay by my pet’s side throughout treatment and included me in her care. No one knows a pet better than their owner, and that partnership made all the difference in her comfort and recovery. The staff answered every question with patience and kindness throughout our stay. Carla, our nurse, was gentle and attentive with our girl in a way that meant more than words can express. Dr. Croel was thorough, direct, and honest with us every step of the way. The facility itself is spotless, and the staff clearly prioritize patient care in everything they do. As much as we hope to never need an emergency vet, we’re deeply grateful VEG is there when we do. Maya and her family thank you from the bottom of our hearts.

I cannot recommend this emergency animal hospital enough. A few weeks ago, we had to bring our cat, Tony, in because he was coughing and wheezing. We didn't think it was a true emergency at first, but the staff immediately took him to the back and began running tests. While the outcome was heartbreaking and we ultimately had to say goodbye to him due to a likely cancerous mass in his throat, I cannot praise the staff enough for their extraordinary care. During the many hours my daughter and I were there, we watched the staff interact with numerous families coming in with sick or injured pets. The entire team was consistently attentive, compassionate, and deeply empathetic to everyone. When it came time to make the hardest decision for Tony, the staff was incredibly kind. They prioritized Tony's comfort, allowing me to go home and bring the rest of my family back to say goodbye. They never rushed us. They let us spend all the time we needed with Tony before and after the procedure, treating him with the utmost respect and dignity. I honestly do not know how this staff mentally and emotionally handles seeing pet owners on the worst days of their lives, day in and day out, but they haven't lost an ounce of their warmth. They treated Tony and our family like we were special. In the middle of a devastating situation, we were in the best possible hands. Thank you for your extraordinary kindness.

My boy Goose was outside with my family and they weren’t paying attention so he was playing in the pool and swallowed ALOT of salt water. His stomach was rock hard and he was throwing up pretty consistently. One of my biggest fears is Bloat so we immediately loaded him up in the car and took him to the vet. We have never been here before but the entire staff was very very nice and super respectful of my boy. He is very anxious and doesn’t like people in his space but they allowed me to take the lead and direct them into the best way to help him. They communicated every step of the way and took their time to explain the best course of action for him. I would absolutely recommend anyone who needs emergency care to take their animal to this vet.

I had to make the hard decision of peacefully euthanizing my baby and could not have asked for a better team to take care of my family. The care and compassion that was shown will always be remembered. Thank you for all that your amazing team does and continues to do, truly the BEST.

We saw doctor Juan and he was simply amazing. We were seen within minutes, given a sonogram almost immediately and felt very heard when talking through our dogs symptoms. The office was very transparent on billing upfront as well as talking through all the treatment options, not making you feel like you had to go with the most expensive route. Really appreciated Dr. Juan and his team.

To the AMAZING staff that helped me, my husband, and our baby boy on Christmas morning, THANK YOU for doing everything you could, under stressful circumstances, on Christmas Day, to help my reactive and aggressive dog, Hurley, safely get tinsel out of his stomach. It has taken me so long to write a proper thank you because shortly after this incident, we had to euthanize our boy. I am still actively grieving, but I want you to know how much you are appreciated, especially under the extreme stress we and our dog were under. You all risked yourselves to help my dog without hesitation. He snapped over and over at the air, wanted to get as far as he could from you sweet people as possible, and you still tried your best to instruct me to help as his trusted person, get a cone on, give him dose after dose to vomit the tinsel - and it worked. THANK YOU from the bottom of my heart for taking care of us and our boy that morning. Upon returning home from RI, we had to say goodbye to our boy due to his aggression soon after. This was one of the last awful memories for us and stressful events for him after years of trying to help him, manage triggers, medications, and consulting with experts to keep him happy and everyone safe. He was at his lowest seeing you all, and you showed him and us grace that made it just a little easier, and that meant so much. People are often quick to blame, not understand, or lack empathy - but not your team. Thank you a million times over for your quick action, thoughtful consideration in reducing the stress and any procedures for Hurley, and for your compassion for animals and people alike. I will never forget that day for more than one reason, the second being how you responded with huge hearts. Thank you, you all are actual angels on earth.

I worked with Danya, Lauren, Steph, Krista, and Holly and felt extremely comfortable and confident that my dog was in good hands. My dog was acted on quickly and efficiently. Everything was explained thoroughly and in a way that I could understand. If I had questions, they were answered in depth. I went in stressed, and left calm and comfortable. The invoice i received was quite reasonable. I will be telling friends, family, and coworkers about my great experience. VEG far exceeded my expectations. I thank the company and team for all the help we received!!

Very accommodating and caring. Staff didn’t hesitate to care for our pet or us. As soon as we walked in they started to look after our puppy. Well staffed with plenty of people who care. They offer multiple payment plan options and the staff really is there for YOU. Keeping in mind its an animal hospital pricing was fair and honest. Only good things to say about every person we encountered . Even at midnight they don’t miss a beat.

Paddington says to thank everyone who pet him and gave him all the attention he demanded. The staff are the reason why Paddington does not associate VEG on Rampart as a negative experience. Thank you to everyone’s help and all the love given to him on our *latest* visit 😭. Thankfully nothing serious this time. Realizing right now that I don’t recall my nurses/techs names’, I am so sorry. I think I was just happy that Paddy was happy and completely forgot to get names. The two ladies kept us updated and offered help throughout our entire stay. They were also so chill with our strange encounter; someone I knew walked in with their own pet concerns. They helped ease those parents immediately. Afterwards our areas merged (while still separate) and the nurse/tech were so good about keeping us updated but keeping patient info confidential. I was able to witness them, and DVM Jones, treat the pet and parents with compassion, offering comfort and understanding throughout, offering options for payments without judgement to the parent’s ability to pay. Unfortunately, the fur babe’s diagnosis was too severe and treatment and recovery would be difficult, so the difficult decision was made for comfort. I hate it came to the conclusion it came to. I could tell the staff were affected, and yet they did the switch up everyone in the medical does where they put their emotions aside and made sure that each fur babe and parent they encountered got the level of care they deserved. The staff even helped me when we were discharged and had my dog and took the other family’s *literal* baby so they could say their goodbyes. We were no longer a patient but they still checked on us and gave Paddington tons of love. The staff at VEG on Rampart are something special, because while it was all tough for the other family, in the end they managed to have the other parent’s laughing. *Thankful for anyone who remembered Paddy from previous visits. You fill his bucket and boost his ego, and this point his name should be Diva Paddington.*

VEG took amazing care of our cat, Paisley, over the weekend when her regular vet was closed. From immediate triage, to the care she needed following that, she was treated with care, compassion, and remarkable thoroughness. The staff treated her humans the same way, explaining her care, her diagnosis, (pancreatitis,) and discussing next steps with us and seeking our approval for each stage of her care. Costs were discussed up front. I was expecting her treatment to cost a good bit more than it did, so that was a pleasant surprise. Thank you, VEG, for taking care of our family.

We recently had our sweet Roux hospitalized here at VEG South Loop, and I cannot express enough how grateful we are for everyone here! All the staff were extremely kind, responsive, and trustworthy. The front desk staff were very nice and reliable with communicating with the people in the waiting room and coordinating with those in the back. The nurses were so patient and attentive to Roux while they worked with her, even though they had plenty of patients to juggle. Not only were they very attentive to the animals, but to the owners and families as well. Everyone was very skilled and worked so well with our cat to complete what they needed with her while minimizing her stress and still allowing us to stay right by her side. We really appreciated nurse Rachel, who helped our cat in triage and as she was being admitted. The doctors were incredible as well—Roux was seen by Drs. Cohen and Grossman. Again, I could see that the ER was full of patients to care for whenever I visited, but they were committed to answering all of our questions and explaining what we could expect based on evidence/their experience. Dr. Grossman was with our cat for her last day at the hospital before coming home, and it was so clear how much care and compassion he has for the pets and their families. We were so touched to know that someone so caring was looking after Roux! If you are a pet owner in the area, VEG South Loop is a great place to keep in mind in case you and your pet encounter an emergency.

I highly recommend VEG. We brought our 11-year-old French Bulldog, Bubs, here for an emergency visit early this morning (July 14, 2026). The care we received was night and day compared to other experiences. The entire staff was phenomenal, starting with the compassionate receptionist who handled my 6 AM call and greeted Bubs, all the way through to our nurse and veterinarian. They provided an excellent treatment plan and genuine comfort during a scary time. The facility is spotless and the pricing is very fair. We have officially found our go-to emergency vet. Thank you for rescuing our boy!

Dr. Mortimer and the whole team are exceptional. The manner in which they interacted with both our Goldendoodle and us was nothing short of incredible. The immediate feeling of knowing that we could trust VEG with our girl and leave her while hospitalized, even though we could stay if we chose to, made the experience top notch. Our girl arrived very sick and to be able to have her home in less than 24 hours speaks volumes. The professionalism and patient care provided is not easy to find and the plus is that you could stay with your pet through it all provides a sense of peace, calm and trust that our girl was in excellent hands. Thank you Dr. Mortimer and the rest of Minnie’s care team. You all deserve endless doodle hugs! Love, Minnie and Family

I’d recommend this place to any of my animal loving friends & family for all of their pets emergencies. Brought in my dog, Bailey, last week for an allergic reaction & she was cared for immediately. Although my dog was scared (since she seen the vet twice in one day) they understood & was still able to work with her squirmy self. Bailey is doing so much better now & I have the vets at this establishment to thank!