24-hour
emergency
vet hospital

Truly amazing experience with this team. They were kind, empathetic, knowledgeable, and quick to address our emergency. All the things you need when dealing with an unexpected traumatic event with a pet. They were thorough and treated our pet as their own. I am blown away at the level of not only customer service, but caring VEG offered our family. Truly, thank you.

We brought our cat Roxy in not really knowing what was wrong. Emergency vets can be a little overwhelming but this location had some of the nicest staff I've ever met in the vet field. Dr Johnstone and the staff were incredible. They were quick to get vitals on my cat, listen our concerns and previous medical concerns to try and figure out what was wrong. After some test came back it was determine our cat was in a dire urgent situation due to her diabetes. After Dr Johnstone thoroughly went over treatment options we decided euthanasia would be the most humane option. It's never easy to say goodbye to a pet. I had my furball for over 15 years. The staff was so sincere with the process. Making sure we had a private room, had time to say our goodbyes and just over all very professional. I was happy to hear they offer paw and nose prints free of charge and a patch of fur. My Roxy will be cremated and returned back within a week or so. I just want to thank the entire staff again for their professionalism and sincerity in this tough choice. They never once made me feel what I chose was the bad route. They all listened to stories about our cat and all praised how even with her being sick they could she was loved and how she snuggled up to my shoulder while being examined. This was simply the best experience I could have asked for under these circumstances.

We had to say goodbye to our beloved Cuban knight anole, Ozzy, and I truly cannot thank the team at VEG ER in East Liberty enough for how they handled one of the hardest days of our lives. From the moment we walked in, they brought us back right away and treated Ozzy with so much care, gentleness, and respect. They were incredibly kind to both me and my husband, offering comfort, patience, and even hugs when we needed them most. They explained the entire euthanasia process step by step, making sure we understood everything and never once rushing us through the process. They gave us all the time we needed to say goodbye, which meant more than I can put into words. When we returned to pick him up, they gave us beautiful ink prints, a heartfelt card signed by multiple staff members, and they even saved us pieces of his last shed. Those small gestures meant everything to us. I especially want to thank every single staff member at VEG ER that took care of us. Losing a pet is devastating, but VEG ER made an unbearable experience just a little more bearable. I will forever and always be grateful for the compassion and dignity they showed Ozzy and our family.

This staff is absolutely amazing. They are honest and trustworthy. They care way more about our pets than money. I have been there twice. The first time was the night my cat died. She was gone before we got there. Her name was Lily. She was three and no one really knows what happened. They were so sweet and caring and even sent us a card. The second time was for my kitten. And they made sure to handle my heart with care knowing I just lost my baby girl a few weeks ago. They are like family and I would tell everyone to go there if it is needed. Thank you for all you do and how much you truly care.

I'd definitely recommend them. My husky does do well at vets, so they allow you to stay with your fur baby the entire time, they have an open layout where staff comes to you so you aren’t stuck in a room. They were extremely gentle with him and me… and I know we both felt more relaxed!! You can tell they love their job and are dedicated to taking care of your pet.

The long awaited review! My star team! ⭐️Dr. Klipin ⭐️Yoshi ⭐️Nayeli ⭐️Rene ⭐️Brandi ⭐️Dr. Kuscevic ⭐️Diana This team is AMAZING! I don’t even know where to start. I came in on Saturday 06/06 at 9:30pm for an endoscopy on my son, Luther (doberman) who swallowed a small tennis ball. The team got to work very quickly starting him on Apromorphine. First dose didn’t work, YAY let’s give another dose to my hard headed boy!… still nothing. Fantastic! Let’s do an x-ray. “Mom, you’re gonna want to come see this” The team finds not 1, but 2 balls. Endoscopy time! I got a front row seat to watch the whole procedure which was very entertaining I might add. We end up finding out that this not so little man was putting together what Dr. Klipin very accurately referred to as a ‘treasure chest’. He had devoured 1 pair of my underwear, 3 tennis balls, a couple of pieces of cardboard and a heck of a lot of grass. Every pull was a celebration! 🎉 Unfortunately not everything got to be pulled out since it was located in some very hard to reach crevices in his stomach. We’ve reached the 2hr window… time to consider surgery. This is where I start getting emotional. Yoshi was very personable and starts to reassure me that everything will be fine; that this isn’t the first case they see like this and most definitely won’t be the last. He was by my side every step of the way and for that I appreciate him. We proceed with surgery. It’s 4am by this time and I have to work at 8:30am🤮 so I go home to take a nap. I come to see Luther during my lunch break and was absolutely delighted to see that Diana was sitting on the floor, taking care of Luther. She didn’t recognize Luther or I at first but she was one of the previous nurses at the Banfield Coral Gables location that quite literally watched Luther grow up from 3 months old to the wonderful boy he is now. I was SO excited to see her. I came back later in the day to pick him up and got told by Dr. Kuscevic that he was recovering with flying colors. YAY! On my way out to the car, I ran into Yoshi coming in for his shift. He could not believe that Luther had recovered so well and was so so excited for him to go home. I apologize for the long story time. Overall I just wanted to express my gratitude to everyone who helped me through this process. Nayeli, the vet technician who monitored his anesthesia and all of Luthers needs during his procedures. Rene, for getting a killer finger and hand workout when she was gifted the title of “the grabber” during his endoscopy (I hope you’re ok girl…because OUCH). Apologies to anyone whose name I left out! Here are a couple of pics of my menacing boy recovering maybe a little too well. He swears this whole ordeal was a figment of my imagination because he is completely unfazed.

Our sweet Stella had to go to VEG ER Frisco on June 6th around 4am. She had given birth to (6) pups at home, but the (7) pup had not been birth after (3) hours. During the process of her giving birth, I called their office to ask a few question (first timer here) and Dr. Koons was very informative through what to expect. After making the right call, the (7) baby could not make it into this world at home and we headed to see Dr. Koons in person. She had the room all ready for us when we arrived. When I say her and all other staff went above and beyond for us is an understatement. Dr. Koons is a genuine soul that puts care and detail into all she does. We knew Stella was at least pregnant with 10 pups. After the 10th was born at the ER (past Dr. Koons shift), she went back for an x-ray, surprise, we had two more!! Y’all!! Twelve puppies!! Thank you, Kaitlyn, Arianna, Abby, Beth, Dr. Koons and Dr. Nelson for the outstanding service and care of our family/pups. Everything was performed right in front of us and that was important not to be shut in a room while our Stella was behind closed doors in another room. Since birth, I have called back serval times when our regular vets office was closed. Outstanding service each time. My heart cannot express our gratitude enough!! Sincerely - Stella & Family paws up - high five 🐾♥️🙌👏

My pet cat was quite ill. We were seen quickly and all the staff members were wonderful. They seemed to be working together well. We were seen quickly, my cat was assessed and treated quickly and appropriately. We were able to go home in a couple hours with a diagnosis and treatment that worked well. My cat was less than impressed with the temperature taking and suprapubic urine draw. My husband and I, human health care providers, were very pleased with the care. I let him sit on the deck with supervision the next day. We were surprised by the open concept treatment area. We saw so many sweet animals and we were praying for all of them. If we ever need ER vet care again, we are driving straight to VEG.

To be honest, I wouldnt take Meaner anywhere else! From the moment i walked in the door i was greated and made to feel like Meaner was top priority. Even through my bubbling tears i felt very cared for and understood. The compassion those ladies had was more than i could have imagined. I have never been felt so cared for in the history of 53 years of life. I was happy to see how each one of them seemed to naturally love their job and they got along so well! The compassion they give to every animal was like they were their own pet. VEG HAS SET A STANDARD AND THE BAR IS SET HI FOLKS TOP NOTCH IS ALL I CAN SAY!! THANK YOU VEG!

my dog received excellent care. Also great service. From the minute you walk in the door jennifer at the front desk is very helpful and pleasant. There was no wait time. Dr. Lauren Healy was kind, caring, and very knowledgeable And most importantly fixed my puppy. All medical assistants and other support staff were extremely friendly caring and helpful. All are amazing with dogs. not my first time here. They are my go to place for pet emergencies.

When our dog suddenly developed vomiting, diarrhea, and uncontrollable trembling, we knew we needed help fast. We brought her to VEG ER for Pets in South Asheville, and the care we received was exceptional from the moment we walked through the door. We were greeted by Dr. Bentley, who was immediately compassionate, reassuring, and attentive. The team had literally just finished a surgery, yet they seamlessly pivoted to caring for our dog. Over the next ninety minutes they performed a thorough examination and bloodwork, helping us rule out many of the more serious possibilities. While we didn't leave with a definitive answer for what caused her illness, we left knowing what it wasn't, and that knowledge brought tremendous peace of mind. One of the things that impressed me most about VEG was their approach to patient and family care. I never had to leave my dog's side. Their facility is designed so pet owners can remain in the treatment area with their pets whenever possible. Being able to comfort and reassure my dog throughout the process made a world of difference, especially since she is not a fan of veterinary visits. Every member of the team took time to connect with both my dog and me. Even though the hospital was busy, they never made us feel rushed or overlooked. They carefully explained every step of the process, discussed treatment options, reviewed costs before moving forward, and made sure I understood exactly what was happening. There were no surprises, no pressure, and no sticker shock, just honest, transparent communication. I was also impressed that they perform their laboratory testing in-house. We had bloodwork results back quickly, which helped move the diagnostic process along efficiently. They also ensured that all records and findings were sent directly to our primary veterinarian for follow-up care. The entire team at VEG South Asheville is top-notch. Their professionalism, compassion, communication, and commitment to both pets and their people are second to none. If I ever need emergency veterinary care again, they will be my first call. And most importantly, my girl is doing very well this morning and resting comfortably at home. Thank you, Dr. Bentley and the entire VEG team, for taking such wonderful care of her and of us.

We came into VEG today after our 10 month old puppy had a bad run in with a stick. They were dedicated to doing everything they could to figure out what was going on and how to help him, even though it wasn’t super obvious and was a little tricky at times. They were SO helpful and got him taken care of. Literally the best care I could’ve ever asked for. They helped lighten the mood too and calm my fears. Our puppy ADORED them and we are so so so very grateful for their kindness and help to get him on the road to recovering. We were able to stay with our puppy the entire time and I cannot say enough good things. Special shout out to Darbilynn, Alysa, & Dr. Delgado for being amazing. Murphy was loving on them so much as they helped him. They explained his aftercare so thoroughly and answered all of our (many) questions without making us feel like a bother at all!! Seriously such an amazing group and I’ll recommend them for forever!

I had one of the scariest nights of my life when I came home and found my dog, Rocky, with a large open gash on his chest. I was panicked and didn’t know what to do, but from the moment I walked into VEG ER for Pets, the staff took over with such calmness, compassion, and professionalism. Dr. Michala Frederic was absolutely amazing. She was kind, reassuring, and took the time to explain everything clearly while moving quickly to care for Rocky. The entire team made such a terrifying situation feel manageable, and I truly felt like my dog was in the best hands. You can tell they genuinely care—not just about the animals, but about the families who love them. Thanks to Dr. Frederic and her team, Rocky is doing so much better, and I am beyond grateful. They truly saved my sweet baby boy. I will never forget how they treated us that night. Highly recommend VEG ER for Pets to anyone who wants their pets in loving, capable hands.

Sarahy was an amazing nurse while caring for Royce, always making sure he was comfortable and okay while gathering all the necessary information and triaging every detail. She even helped me cut the pills in half, which I truly appreciated; her care was truly 10/10. Dr. Wilson was also very gentle and comforting, helping Royce feel safe throughout the visit while taking the time to explain everything and answer all of my questions. They are truly amazing people who genuinely care about helping our fur babies. Both were very knowledgeable and made me feel completely at ease. I also want to thank Gabriel, who helped me over the phone and provided great guidance and key points. Overall, I had a great experience and will definitely return if any emergency comes up. I highly recommend this place for your babies.

I cannot thank everyone at VEG enough over the past 2 days. On Sunday morning, I had to take my dog there that ended up having a blockage in his intestines after getting into one of our cabinets while I was away. Although the wait was a bit longer than usual with it being Memorial Day weekend, they made sure both my dog Jordan and I were comfortable while we waited. Once we met with a doctor, they made sure to do an in depth examination while keeping him calm and near me which helped. They went over the treatment plan and payment plan options with me and made sure to answer the multitude of questions I had for them without making me feel like I was being annoying or wasting their time as they were extremely busy. I ended up having to keep my dog there, but they allowed me to come get him at 1:00am as I had wished once his treatments were done instead of making me keep him there overnight. Since unfortunately we could not get his obstruction to move, I did end up taking him back the next day. As soon as we arrived, multiple staff members greeted my dog Jordan by name and were very attentive right away when they saw us again which I greatly appreciated and was impressed with. They brought him a giant soft bed for him to rest on during the check in process. We were about to move forward with surgery, but the new doctor on shift wanted to double check imaging again to make sure it was necessary even when I told them to go ahead and do whatever they needed to just to get this out of my dogs system. I agreed to the plan or reimaging and am glad I did! We ended up getting the blockage to move, and with the medication provided we ultimately got it out of his system without surgical intervention (which we originally thought was necessary). I appreciate them saving me a ton of money instead of just moving forward with surgery right away! He is now resting at home. Shout out to Dr. Prada, Dr. Bugg, the very kind nurses/assistants (apologies that I cannot remember everyone’s name) and even the security guard for helping us! We LOVE you all!

This was my 3rd visit to VEG (all different pets). I will not go anywhere else, despite having used all of the 24hr Animal ERs in my area over the years. There is no comparison. This time my 3-month old kitten ventured too close to my dog and as she was escaping, he bit off the end of her tail, leaving the bone exposed. The awesome techs and doctors at VEG are so kind and very experienced. I was there about 3 hours, while my kitten was sedated, an IV put in, more anesthesia, then intubated. Then surgery to remove the part of her damaged tail and suture the tiny stump. I was able to watch the entire procedure (my choice). I know what you're thinking...how much? Their pricing is fair. Not the cheapest and not the most expensive. I keep a savings just for these emergencies, as I have many pets and you never know. I'm grateful to them. They really care.

I had a great experience at Veterinary Emergency Group. I was seen within a minute of walking in, which immediately made me feel relieved. The open space lets you see the staff working, and everyone was very professional and kind. Dr. Michaela Fahey was especially helpful and informative. I’ve had stressful vet experiences before, so this felt completely different. Even the cost surprised me. Very affordable for a ER. Really grateful for their urgency, transparency, and care. Absalom and I truly appreciate everyone there.

My Frenchie, Romeo, developed a sudden, severe ear infection overnight. While we were walking, he began screaming in pain and shaking his head uncontrollably. Being in Kingman, AZ, on a Saturday night with no vets open was heartbreaking and terrifying; I felt completely powerless watching him suffer through a night of whining and crying. As a truck driver, I was incredibly relieved to find this 24/7 hospital along my route in Henderson, NV, on Sunday morning. From the moment we arrived, the staff was incredible. Dr. Lorenza Malaguti is truly amazing, she is skilled, caring, and showed so much love towards Romeo. The nurses were equally attentive and clearly passionate about their patients. Unfortunately I forgot the name of the nurses helping Romeo. It is now Monday night, and Romeo is already back to his happy self running, jumping, and pain-free! He’s even back to doing what he loves most: destroying cardboard boxes! I am beyond grateful for the service here. I didn’t mind the wait at all; I saw other owners coming in with even more serious emergencies and was happy to wait while they were helped (that definitely tells you that the staff prioritizes emergencies correctly, which is a sign of a well-run hospital). They took amazing care of my baby, and that is what matters most. Also, a quick tip for other Frenchie owners: These dogs require specific care and the bills can add up fast. I’m so glad I have pet insurance and highly recommend it to others!

Thank you for taking such great care of our Freyja. These photos were taken after she returned home. I truly believe she got better because of this amazing team. I couldn't be more grateful for the care she received here. I also might add the team here keeps you updated and in the loop on everything that is going on with your fur baby, I never felt like i was in the dark with her care.❤️ 🐈

I cannot say enough amazing things about the team at VEG in Larkspur. At 3am, after calling multiple emergency vets throughout San Francisco and the greater Bay Area and being told there were no surgeons available, VEG stepped in and saved my dog’s life. Finn was in an extremely scary situation, and from the second we walked through the doors, the entire team treated him like their own. Dr. Donner and her surgical team were incredible — calm, confident, compassionate, and transparent through every step of an emergency surgery. After surgery, Dr. Walker and her team provided outstanding post-op care and monitoring. They kept me constantly updated, answered every question with patience and empathy, and made one of the most stressful nights of my life feel manageable. You can truly tell that every single person there deeply cares about both the animals and the families attached to them. Thank you, Dr. Donner, Dr. Walker, and the entire VEG staff for everything you did for Finn. We will never forget it.