24-hour
emergency
vet hospital

I want to thank Dr. Ashby and all of the nurses who took amazing care of my Demi! She came in with signs of Pyometra and after testing it was confirmed. She then went for a same day spay and I was extremely nervous and anxious. Dr. Ashby was so reassuring and I truly trusted her and the nurses. They treated her like their own and gave her so much love. I couldn’t have asked for better care for her!! I was also able to stay overnight with her while she recovered which was so great to be able to do! They helped me with all my questions and I feel relieved knowing I can come here for any emergency and my dogs will be treated with so much love and care!🫶🏼🐾

A great experience! The staff was friendly and quick. Dr. Corbett knew the best plan and executed it quickly. While other ER’s had a four hour wait, VEG was able to get us in right away and we were out within 45 minutes. Incredible! Thank you for helping our girl!

If you ever have a pet emergency this is the place to go. My cat Hiccup needed to be seen not once but twice this week and both times the staff was kind, caring and attentive. I was able to be with my pet through every test and exam, able to be involved and keep my cat calm and comfortable throughout it all. Dr Armstrong and her staff Ella, Edwardo, Jocelyn and Sarah M are only some of the staff I dealt with and I cannot sing their praise high enough.

The staff at VEG saved my dogs life🩷 We brought my senior dog Daisy in because she was not eating, and within half an hour they had identified a large ruptured tumor on her spleen. They got her stable, got us in with a specialist the same evening, and gave us all the information clearly and patiently during a very upsetting time. She’s healing beautifully now and happy to say the mass was BENIGN!! I credit this team 100% for taking things seriously right away, and finding the problem at lightning speed. We are so grateful. Dr Stephanie Leung and team, we love you!!!

Had an emergency for a kitten left by mama in the rain at 5am today, called them and sent by husband by. They helped IMMEDIATELY and were incredibly kind 🥹 Husband says the place was clean and extremely professional looking. The person that answered the phone was quick and very sweet. 10/10 Staff asked for the coloring of the kitten out of pure interest, included is her photo below.

I stayed with my cat Marco a majority of his 36 hour stay at VEG and encountered a few different shifts of nurses and doctors. Every single person on those teams were welcoming and understanding beyond my expectations. I never once felt like he wasn’t in the best possible care. Genuinely couldn’t have asked for better treatment during and after his procedure thank you everyone so so much.

To the AMAZING staff that helped me, my husband, and our baby boy on Christmas morning, THANK YOU for doing everything you could, under stressful circumstances, on Christmas Day, to help my reactive and aggressive dog, Hurley, safely get tinsel out of his stomach. It has taken me so long to write a proper thank you because shortly after this incident, we had to euthanize our boy. I am still actively grieving, but I want you to know how much you are appreciated, especially under the extreme stress we and our dog were under. You all risked yourselves to help my dog without hesitation. He snapped over and over at the air, wanted to get as far as he could from you sweet people as possible, and you still tried your best to instruct me to help as his trusted person, get a cone on, give him dose after dose to vomit the tinsel - and it worked. THANK YOU from the bottom of my heart for taking care of us and our boy that morning. Upon returning home from RI, we had to say goodbye to our boy due to his aggression soon after. This was one of the last awful memories for us and stressful events for him after years of trying to help him, manage triggers, medications, and consulting with experts to keep him happy and everyone safe. He was at his lowest seeing you all, and you showed him and us grace that made it just a little easier, and that meant so much. People are often quick to blame, not understand, or lack empathy - but not your team. Thank you a million times over for your quick action, thoughtful consideration in reducing the stress and any procedures for Hurley, and for your compassion for animals and people alike. I will never forget that day for more than one reason, the second being how you responded with huge hearts. Thank you, you all are actual angels on earth.

I have sat on this review for a couple months. I've written it in my head a million times. I cannot find a way to thank the vets and techs enough for their dedication, kindness, understanding, and work. The first two pictures in this review (faces obscured for privacy), as hard as they are to look at, gave me the latter two pictures--my cuddly, brilliant, beautiful boy. My Jotunn, who is only alive because of them. They'd seen him for scary, but rather routine issues previously. During those visits, they'd comforted him and sang to him through the scary scans and procedures. But this time? This time I was on the verge of losing him to a urinary blockage. They treated his pain and fear with more grace and gentleness than most doctors do with human patients, treating it first before doing anything else. They didn't brute force him into anything. Adding further distress to an already distressing situation isn't their style. What also isn't their style is whisking a pet away from its family to treat in the back. Instead, I was there with him, holding his paw. I even held the little oxygen mask to his nose as they prepped him for his procedure (pictured). He knew I was there. It helped him. He remained in their care for 48 hours. I showed up at all hours of the day and I can tell you, the level of care did not change from one shift to another. They were all amazing. Every single person truly cared. The kicker? Jotunn has chronic constipation. When this was brought to their attention--since they were monitoring for urine output to begin with--they immediately jumped into action to ensure EVERYTHING was working before releasing him, not just his urinary tract. They were more than willing to get what worked best for him to manage his constipation, even if they didn't have it in the office already. No hesitation. No condescension. Just immediate care--and care that was tailored to my boy's needs and body. Every single time I have the misfortune of being there, they do more for me and my boy than I could ever ask for. They will always be who I run to when I need care for my cats. I trust them wholeheartedly. Thank you, VEG. Thank you, thank you, thank you.

Thank you for examining our baby so quickly and for making us feel at ease. Dr. Walsh was kind, professional, and very easy to talk to. She took the time to answer all of our questions and addressed every concern we had with patience and compassion. We truly appreciate the excellent care. Thank you!

I had to make the hard decision of peacefully euthanizing my baby and could not have asked for a better team to take care of my family. The care and compassion that was shown will always be remembered. Thank you for all that your amazing team does and continues to do, truly the BEST.

I would highly recommend taking your pet to VEG ER for Pets. The staff was very kind, knowledgeable, and helpful. We were seen pretty much immediately, and I was kept apprised of everything that they were doing to care for my pet. I even watched them perform the x-rays through a little window. It’s a bit expensive, but not egregiously so when compared to other emergency vets in the area. For the services rendered and the quality of the staff alone it was well worth it. Striper and I are so grateful!

When our exotic bird needed emergency care, the entire team went above and beyond. From the moment we arrived, they treated both us and our bird with compassion, professionalism, and genuine concern. The veterinarian was incredibly knowledgeable about exotic birds, took the time to explain everything clearly, and made sure we understood all of our treatment options. It's obvious that everyone here truly cares about their patients, no matter how small or unique they are. They handled our bird gently and confidently, which gave us so much peace of mind during a very stressful situation. The staff was kind, attentive, and reassuring every step of the way. We're so grateful for the exceptional care our feathered family member received. If you ever need emergency care for an exotic pet, I highly recommend this clinic. Their expertise, kindness, and dedication made all the difference.

Paddington says to thank everyone who pet him and gave him all the attention he demanded. The staff are the reason why Paddington does not associate VEG on Rampart as a negative experience. Thank you to everyone’s help and all the love given to him on our *latest* visit 😭. Thankfully nothing serious this time. Realizing right now that I don’t recall my nurses/techs names’, I am so sorry. I think I was just happy that Paddy was happy and completely forgot to get names. The two ladies kept us updated and offered help throughout our entire stay. They were also so chill with our strange encounter; someone I knew walked in with their own pet concerns. They helped ease those parents immediately. Afterwards our areas merged (while still separate) and the nurse/tech were so good about keeping us updated but keeping patient info confidential. I was able to witness them, and DVM Jones, treat the pet and parents with compassion, offering comfort and understanding throughout, offering options for payments without judgement to the parent’s ability to pay. Unfortunately, the fur babe’s diagnosis was too severe and treatment and recovery would be difficult, so the difficult decision was made for comfort. I hate it came to the conclusion it came to. I could tell the staff were affected, and yet they did the switch up everyone in the medical does where they put their emotions aside and made sure that each fur babe and parent they encountered got the level of care they deserved. The staff even helped me when we were discharged and had my dog and took the other family’s *literal* baby so they could say their goodbyes. We were no longer a patient but they still checked on us and gave Paddington tons of love. The staff at VEG on Rampart are something special, because while it was all tough for the other family, in the end they managed to have the other parent’s laughing. *Thankful for anyone who remembered Paddy from previous visits. You fill his bucket and boost his ego, and this point his name should be Diva Paddington.*

this hospital is the best! they are quick, helpful and very friendly. the front desk staff was very friendly too. i am a student and i brought my dog joy at midnight and they helped me out so much with care. they have almost 5 stars review for a reason. thanks for the help i appreciate it so much it meant alot to me.

I genuinely cannot say enough good things about this facility and their staff. My kitten developed a corneal ulcer and needed treatment quickly. I was panicked, as he needed help immediately but we have been financially struggling and needed to find a clinic that accepted payment plans. Not only does this clinic accept 3 different payment plans options, I realized once I arrived this was a fear-free, open concept facility. I looked around and could see all of their patients and families being treated together right in front of my eyes. The overall visit took 2 hours - as my cat’s corneal ulcer was urgent, but they took in many more severe emergencies. Staff continued to check in on us and offered snacks, drinks and showed me to the bathroom. I was texted a treatment plan and a cost estimate by the vet that I could understand thoroughly. The overall cost - roughly $765 - was entirely reasonable considering the level of care and expertise provided - and my cat was sent home with additional medications and care instructions to ensure a smooth recovery. This place is truly a gem - and I would come here again and again! Hopefully I’ll never have to - but if I do, I know where I’m heading.

I cannot say enough wonderful things about this veterinary emergency clinic. From the moment we arrived, the staff was quick, attentive, compassionate, and incredibly professional. They took the time to listen to our concerns, thoroughly assess our dog and keep us informed every step of the way. The entire team was caring and efficient, which made a stressful situation so much easier to handle. It was clear that everyone genuinely cared about both our dog and our family. The level of service, kindness, and expertise we received was truly outstanding. We are so grateful for the amazing care they provided and would highly recommend this clinic to anyone in need of emergency veterinary care.

As a veterinary technician for general practice, I was absolutely blown away by the kindness, caring, comforting staff from the second I walked in and was greeted by Gabbie who was absolutely an angel to me my entire visit. I had to rush my 14 year-old diabetic senior dog over there late at night because he declined very quickly and was not well. I did end up doing tests and ultimately euthanized him. I was devastated and heartbroken. But having caring souls around you at a time like that, REALLY MADE A DIFFERENCE AND I CANT STRESS HOW IMPORTANT THAT IS!! During my stay , everyone was hands on with not only Dennis, but ME. They were prompt , hands on, transparent , efficient, professional but also personable people. All of you. I especially want to acknowledge the names that I remember who worked with me and Dennis that night- Gabbie❤️Dr Tiffani ❤️Maddie ❤️Sam ❤️Jess ❤️Floyd. You all made a huge difference and continue to do so whether you are a CSR, technician , veterinarian - you all matter. Thank you from the botttom of my heart

I have three names Dr. Kass, Mel, Olga and the receptionist… all four were wonderful. If I have the name right, Mel, the African American woman who helped nursed us, was truly exceptional. During one of the hardest moments in our lives, you need to feel compassion and genuine care, and that’s exactly what she gave us. She made us feel at ease throughout our visit, showed incredible kindness and strength, and helped carry us through a very difficult time. She was a source of comfort for both of us, and we’ll always be grateful for the love and support she showed. I loved that I could be with Lulu the entire time and she knew I was there for her. She never once shivered out of fear. 24 hours later Lulu is showing signs of improvement (Cervical IVDD discovery) and displaying all the positive signs of recovery. Thank you, Dr. Kass, Mel, and Olga, for your professionalism, compassion, and for making such a difficult experience a little easier.

Do NOT hesitate to take your pet here. If anyone knows, it would be myself since i practically lived there for 3+ days. There is not one thing that the team at VEG Nanuet could have done better. They collectively saved my dogs life. I was there for days with my dog, and had the opportunity to meet what I believe to be most of the staff, and every single doctor, vet tech (nurse), receptionist, vet assistant etc etc was absolutely AMAZING at what they do. My elderly dog had to undergo major surgery with aspiration pneumonia, and as most know who have had similar experiences with elderly humans and animals, that's a death sentence in many cases. But my sweet girl is home, happy, playing with her ball, because this amazing team made it happen. They watched me sob for days, and every single person had wonderful bedside manor, even making me laugh at my worst. My tears of heart break turned into tears of joy knowing my Lady girl was coming home with me. The transparency here with being able to watch everything, including the surgery, is unmatched. I thought it was the end for my pup, but Dr Raino kept me going, and Dr Catto performed the surgery that saved her ultimately. I cannot thank them enough. I truly have a place in my heart for these people now after what they've done for my girl and my family. Because of my experience here im certain my future career path is in animal medicine, watching their empathy, kindness, and real true knowledge of animals is inspiring. I haven't slept in days so i may be rambling, but it's the rambling of a happy dog mama in the end. PSA as well, ban peaches. For good. Thank you all again!

I cannot thank the team at VEG Schaumburg enough for the incredible care they gave my dog Remy. From the moment we arrived everyone was so kind and welcoming. They treated both my dog and I with genuine care. After Remy’s surgery they allowed me to stay overnight with her so I could be by her side. They are open 24 hours, which is very convenient. The room set up for family’s including a sofa bed is very considerate. My Son was able to visit w us as well. I wish I remembered all of the team members names who constantly checked on us and answered all of our questions and made sure Remy was comfortable and safe. Dr. Chernock is genuinely compassionate. He had a lot of patience for me at such a stressful time. Dr. Carney performed surgery, she is a Rock 💫 Star. Dr. Chernock and Dr. Carney complement each other very well. Dr. Carson the anesthesiologist is hands down the best, effortlessly winsome. Shout out to Alexis, Shannon, Christel, and the rest of the amazing staff. I am beyond grateful. They went above and beyond. Thank you.