24-hour
emergency
vet hospital

I cannot say enough wonderful things about our experience at VEG ER. From the moment we walked through the doors, the level of compassion, professionalism, and efficiency was truly remarkable. First and foremost, the front desk staff was incredibly welcoming. They already knew Skip’s name before we even had a chance to introduce ourselves, which immediately made us feel like we were in the right hands. Within seconds, we were greeted by Brooke, one of the veterinary technicians, who was absolutely phenomenal. She was warm, attentive, knowledgeable, and genuinely compassionate. Our initial triage and vitals took maybe a minute, and Brooke immediately recognized that, given Skip’s medical condition, he needed to be brought into a room. There was no unnecessary waiting or confusion, just quick thinking and exceptional patient care. Within minutes, we were seen by Dr. N, who wasted no time developing a clear, strategic, and well-thought-out treatment plan. Everything was explained thoroughly, and we felt completely confident in the team’s approach to helping Skip. The communication, coordination, and genuine concern for his well-being were outstanding.

VEG and the entire team there were absolutely top-notch. 10/10, A+++. Not only did they treat my sweet Slugger with the utmost compassion, dignity, and respect, but they treated me with that same level of care throughout the entire experience. I was able to stay by Slugger’s side through his entire treatment, and that meant more to me than words could ever express. They even provide beds for you to rest in while you’re there, and make sure your room stays clean if any messes happen. It’s the little things like that that show just how much they truly care about both their patients and their families. They did absolutely everything they could to save my boy, and I will forever be grateful for that. Unfortunately, I had to say goodbye to Slugger on October 9th, and my heart has been completely shattered ever since. He was my soul dog, my shadow, and such a huge part of my life. As heartbreaking as it was to lose him, I find some peace in knowing that we did everything we possibly could for him and that he was surrounded by love every step of the way. I truly cannot thank VEG enough for everything they did for us. From the very bottom of my heart, thank you. Every single nurse and doctor I encountered was absolutely incredible. They showed us so much kindness, compassion, and understanding during one of the most devastating experiences of my life. I honestly cannot say enough good things about this team. When you’re facing the possibility of losing your best friend, you need people who will treat them like family and treat you with compassion when your world is falling apart. That is exactly what VEG did for us. I will forever be grateful to every single person who cared for my Slugger and helped us through those difficult days. Thank you for doing everything you could for my boy and for taking such wonderful care of both of us when we needed it most.

Amazing staff and wonderful experience. Dealing with emergency medicine is so scary, and the staff here made me feel so comfortable and made my kitten, Theo, feel loved. They were very attentive, kind, and patient. From the front desk to the vet techs to the doctors— everyone was extremely kind, like they actually love what they do. I can tell they love those animals as if they were their own. They even sent me some pictures in the middle of the night of my little boy. I hope I don’t ever have to see any of them again in an emergency room setting, but if I do need an ER again, I will definitely go back here! Theo says thank you very loudly along with his brother!!! From the bottom of my heart, I truly thank every single of yall and pray that you can continue to heal the animals that come to you every day. 🩷🙏🏼

My daughter's cat Ash had passed a blood clot and bled into the next day. Her gums were pale and she became more lethargic. I called around and went to VEG because they offered payment plans so I had some hopes of being able to afford it more than other places. My daughter and I brought her there an hour and 15 minutes from our house. The second we got there the staff came right up to us took the cat and did what they had to, initially placing her into an oxygen chamber. They handled her so well and delicately and had the utmost patience with her and us and everything they were dealing with. The doctor (I believe it was Dr. Pope but I could be wrong), was so amazing, kind, patient, compassionate, and extremely understanding of the entire situation. She laid out the bill before hand with the costs so I knew how much things would be, she went over options, and when the cats labs came back, she filled me in on everything including the costs. She was even surprised at how sick our cat actually was. Initially for ash, euthanizing her was what was best for her since she was critically ill. The doctor showed so much compassion and empathy when she told me that it would be 10k for all the transfusions she would need, along with the fact that she may never recover or even get better, and that it was okay and completely understandable to choose euthanasia and that she would fully support it. She told me she was going to get the comfort room ready, so I went to wake up my 17 year old who had taken a nap in the private rooms they have for families while their pets are being cared for, they include futons pillows and blankets. Once we got to the comfort room there was a blanket on the table and we had the cat on it who snuggled onto my daughter the entire time. She eventually laid her head on my daughter's shoulder and my daughter looked at me telling me she thought the cat was ready. It was so heartbreaking to see her just so defeated. It hurt more to know that her brother she has been bonded with since birth will have to continue without her. He was there when she was laying down under the table all day and he was meowing the whole time she was gone. I didn't know if I would have the time before she passed away because of her sickness to go and get her brother to bring him to see her so he could understand, so they told us we could take the towel she was wrapped up in home to him so that he would understand. But the thought of him having to live without her is so unbearable. My heart is broken for them both and this has been extremely difficult. The staff at veg made everything so much easier in the process of having to put her down. They are phenomenal and some of the most compassionate people I have ever met. Even allowing my daughter to go outside with them to take a dog out who had just had surgery because she wanted to. You won't ever find a better place and I highly recommend when you have something extremely difficult going on with your pet in an emergent situation, 100% choose them. They also do payment plans to help with the situation and make sure you do what you can financially as a best route for your pet and not doing unnecessary things just to have to pay a ton. The prices are high but it is an emergency vet and it is expected. They also have couches with pillows in the large lobby area when you walk in (the main area) by the kennels and tables so you have a place to stay right by them if you don't want to stay in a private room away from them. They were amazing! Thank you so much to everyone that worked at veg in south Burlington VT on Sept 17 830pm - Sept 18 around 1230am. It meant the world to us! Never change the way you guys work together or the attitudes and empathy you posses for both animals and people. 💗

Do NOT hesitate to take your pet here. If anyone knows, it would be myself since i practically lived there for 3+ days. There is not one thing that the team at VEG Nanuet could have done better. They collectively saved my dogs life. I was there for days with my dog, and had the opportunity to meet what I believe to be most of the staff, and every single doctor, vet tech (nurse), receptionist, vet assistant etc etc was absolutely AMAZING at what they do. My elderly dog had to undergo major surgery with aspiration pneumonia, and as most know who have had similar experiences with elderly humans and animals, that's a death sentence in many cases. But my sweet girl is home, happy, playing with her ball, because this amazing team made it happen. They watched me sob for days, and every single person had wonderful bedside manor, even making me laugh at my worst. My tears of heart break turned into tears of joy knowing my Lady girl was coming home with me. The transparency here with being able to watch everything, including the surgery, is unmatched. I thought it was the end for my pup, but Dr Raino kept me going, and Dr Catto performed the surgery that saved her ultimately. I cannot thank them enough. I truly have a place in my heart for these people now after what they've done for my girl and my family. Because of my experience here im certain my future career path is in animal medicine, watching their empathy, kindness, and real true knowledge of animals is inspiring. I haven't slept in days so i may be rambling, but it's the rambling of a happy dog mama in the end. PSA as well, ban peaches. For good. Thank you all again!

The staff at VEG saved my dogs life🩷 We brought my senior dog Daisy in because she was not eating, and within half an hour they had identified a large ruptured tumor on her spleen. They got her stable, got us in with a specialist the same evening, and gave us all the information clearly and patiently during a very upsetting time. She’s healing beautifully now and happy to say the mass was BENIGN!! I credit this team 100% for taking things seriously right away, and finding the problem at lightning speed. We are so grateful. Dr Stephanie Leung and team, we love you!!!

Everyone was excellent! Dr Juan was very knowledgeable and honest, and he collaborated with me to make sure that I was updated with what was going on and that I got everything done that I wanted to for my pet. The receptionist was super kind and attentive in making sure we were comfortable, checking in with us and bringing us snacks and drinks while we waited. All the nurses that worked with my pet were very empathetic and gentle with her to make sure that she was comfortable and getting the best care possible. I didn't have to wait at all to be brought back to the treatment area - they got started on her right away. My pet is a cat so we waited with her in an enclosed room to the side of the treatment area where she was more comfortable away from the dogs and able to walk about the room freely. We could still see through the blinds though what was going on in the hospital with the other pets that were there being helped and were given the opportunity to come to the treatment area to watch her being cared for.

Everyone there took very good care of my dog Mandy today! The receptionist (Raven) was so kind and made us feel comfortable. The technicians and Doctors were friendly, knowledgeable and compassionate. Noone ever wants to need the ER, but sometimes we do and it is so comforting to know how much they care! I also love that you are able to stay with your pet the whole time! The facility was very clean and rhe staff was continously cleaning which is also so great to see! Mandy says thanks for taking care of her 🥰🐾

I truly could not recommend VEG ER more. I spent all morning either on the phone or sitting in waiting rooms at other emergency vets, only to be told there would be at least a three-hour wait. I think any pet parent can understand that feeling of desperation when something is wrong and you know things can go downhill so quickly. VEG was my last call, and from the moment they answered, they asked what was going on and immediately told me to head their way and call as soon as I got to the parking lot. They took such amazing care of our girl, Sif. I also really appreciated how transparent they were with pricing. They gave us an itemized receipt and even refunded us for a test we ended up not needing. They sent us home with a detailed recovery plan, which gave us so much peace of mind. Most of all, I want to recognize the kindness we were shown. After feeling like some other emergency vets in the area were dismissive or even a little rude, VEG was the complete opposite. Every employee we interacted with was so sweet, and you could genuinely tell they loved what they do. Even nurses and doctors who weren’t directly caring for Sif still stopped to give her pets and attention. Hopefully we never need an emergency vet again, but if we ever do, there is no question that we will be going back to VEG.

The staff at VEG were outstanding! My bunny Flower needed emergency surgery and no other veterinarian would take me in on an emergency basis except for VEG! Dr. Ortiz, Dr.V and tech Jess saved my bunnies life this weekend with their knowledge of exotics, kindness and hard working mentality. The whole staff went above and beyond to take care of her before, during and after surgery. We are forever grateful they see how special our bunny is to us and treated her as if she was their own. I would recommend this hospital to anyone! Thank you VEG!!

I want to take a moment to express my deepest gratitude and appreciation for this veterinary clinic and its exceptional staff. They are incredibly professional, and Katie girl and I felt a profound sense of compassion and care from the entire team. They went above and beyond to ensure that my family and I had more time with Katie girl, despite the uncertainty and risks involved. They took every measure they could to provide the best possible care, and I believe they did it to the best of their abilities. I won’t delve into all the details or make exaggerated claims about this group’s abilities. However, this particular miracle was unexpected for Katie and me. I want to emphasize that this clinic stands out as the best veterinary facility I’ve ever visited. The design and ambiance are delightful, but the staff truly surpasses all expectations. Their unwavering faith and determination are truly inspiring. When I was at my lowest, overwhelmed with tears and heartache, they were there to support me. They had unwavering faith in the outcome and kept reminding me not to lose hope. They meticulously explored every possibility, ensuring they had all the complete information and steps before asking me if I wanted to proceed or let Katie move on. While this is great to know, I ultimately understood that things may change and not be what was thought out to be. I fully understood this and that’s why I was okay either way because they earned my trust and helped Katie feel better right at that moment of pain. They even went the extra mile to research and consult with other professionals to ensure that they had all the information they needed. They checked all the boxes and made sure that everything was in order. This team, along with their sponsors and funders, truly deserve long life and the best things in life. I have never been so trusting and confident with any other team in the past, but knowing that I can always count on this group gives me peace of mind. Life can be unpredictable, and our furry companions are always there for us. We want the best for them, but life throws unexpected challenges our way, especially when we receive the news that we never want to accept for our beloved pets. This team stands out as the best in the field. They don’t mislead us or provide inaccurate information. Instead, they offer us honest and accurate details, ensuring that we have all the options available before making any decisions. Their dedication and expertise make them truly exceptional, and I have unwavering faith that they will continue to provide the best care for their patients for years to come. Thank you all for what you did for Katie girl, I never committed to donations to anyone or place, but to this facility and their mission, I will now and for a while make donations moving forward! I know what was done for me will be done to others who are in need as well! We love you guys💜

Brought savior in for a gunshot wound hands down the best care and services staff is very friendly and knowledgeable provided us with information on the dog care from arrival up to discharge they offer various payment options. They’re genuine here for our pets. They don’t refuse treatment or care I highly recommend and trust our fur babies in their hands. Thankyou for a wonderful experience and for helping through this hard time.

VEG is phenomenal. I cannot express enough how knowledgeable, kind, compassionate and thorough they are. Yesterday was the second time our mini Aussie has had a vaccine reaction requiring emergency care. The first time was full blown anaphylaxis.. this time was a bad case of hypersensitivity. Dr Sullivan was incredible, spent time with us, and answered tons of questions. The Vet nurse Cass was also amazing. This team, and VEG as a whole deserves to be recognized daily for the incredible work they do. I hope VEG continues to grow, every pet should have access to the kind of care they give. We had the idea to make them a care package to say thanks , I’m sure they don’t get as many thank you’s as they deserve ( Mia helped us make it ) THANK YOU ALLLL !!!!

Excellent care, not just for my kitty Olive but also for me, as I was an emotional wreck. 🥰 Olive had a sudden and acute UTI, which required a midnight visit, and the place was PACKED. I was alarmed at how long we might have to wait, but we were out of there in two hours, and that's due to just how highly organized this place is. Olive had a full exam, many blood tests, medications on-site and to bring home, plus fluids (even a nail clipping!). My only beef was the staggering price tag, as it clearly takes advantage of these emergency situations. (It costs $310 just to walk in the door.) But like any cat owner, I would have paid double to get Olive treated immediately, and I'm grateful that VEG-- such a quality animal hospital-- is within walking distance from my house. Still, bills like these show that adopting an animal in 2026 has now become a luxury, and so fewer people will do it because of the costs. And that has such sad implications in so many ways. Nevertheless, VEG is a terrific and trustworthy animal hospital. Big praise goes to Dr. Tiffany Chan for her skill, thoroughness and compassion during such a stressful night for both Olive and myself. Thank you, Dr. Chan. ❤️

I can’t even begin to explain my gratitude and thanks to Dr. Pfeiffer, Dr. Runte and the entire staff at VEG. On Wednesday my sweet dachshund Murphy began to show signs of pain and difficulty walking. Dr. Pfeiffer assessed him and diagnosed him with likely IVDD. She explained everything and gave me clear return precautions and discharge instructions. On Thursday night Murphs symptoms progressed and I called VEG and they told me to bring him back in. Dr. Runte quickly assessed Murphy and explained everything that was happening. Dr. Runte called Animal Medical Center of Seattle and got me an emergency appointment with the neurologist on Friday morning and Murphy then had emergency surgery that night. This was a terrifying experience and Murphy has a long road to recovery ahead but I am so grateful for the doctors and staff at VEG who took such good care of my boy and supported me while I was there. Highly recommend VEG.

Dr. Lee and the entire team were wonderful during my dog Kane’s emergency visit late Sunday evening. They were compassionate, attentive, and took the time to thoroughly evaluate him and explain all of my options. We even got to see them caring for a baby goat, which really highlighted the dedication and compassion they have for every animal that comes through their doors. Even though I ultimately decided to stabilize Kane and follow up with our regular veterinarian, I truly appreciated the care and support they provided. They went above and beyond to make sure Kane was comfortable and that I felt informed during a very stressful situation. I’m incredibly grateful for their professionalism, kindness, and genuine concern. Thank you, Dr. Lee and the entire team!

I can’t thank the team at VEG enough, especially Dr. Sam. My dog experienced a severe allergic reaction after a vaccine and needed emergency care. From the moment we walked in, everyone was compassionate, professional, and acted quickly to get him the treatment he needed. Dr. Sam was exceptional. He took the time to explain everything clearly, kept me updated throughout the hospitalization, and showed genuine compassion during a very stressful situation. They even sent me pictures of him during his stay. His kindness, knowledge, and reassurance made all the difference. The entire staff treated my dog with so much care, and I never doubted he was in the best hands. I’m incredibly grateful for the outstanding care we received and would highly recommend VEG to anyone needing emergency veterinary care.

I cannot say enough wonderful things about VEG of Carle Place. We unfortunately had to make the incredibly painful decision to say goodbye to our beloved dog of 20 years. The entire team was absolutely amazing and showed us so much compassion and empathy throughout the entire process. From the moment we arrived, they treated our dog with such gentleness, dignity, and love. The staff gave us all the time and space we needed. We will always be grateful for the way they cared for our dog and for the kindness they showed our family when we needed it most. Thank you to the entire team for giving our sweet dog such a peaceful and loving goodbye.

When my dog Milo got sick, I was super worried and had to bring him to this emergency vet. When I walked in. I was shocked at how many people were there to help my dog and not only that they were there to help they like actually cared about the dogs in any animal that was coming in. There was so many people that had their hands on Milo within a few minutes of him coming in and All were super helpful. Dr. Ellington was probably the best doctor for Mi He truly loved my dog instantly and was really good at explaining what was going on with him and made me feel safe enough to leave him overnight with them. I could’ve also stayed with him if I wanted to, but I needed to sleep myself so I left him with them and I knew he was in the best care. I’ve never felt so grateful for an emergency that in my life they truly are the best place to go and I hope that if you ever need these services that you would check them out because they were the best that I’ve ever seen every single person there was wonderful and I wish I got all their names but I didn’t. They are fantastic and I highly recommend.

Dr Kearney and her entire team were amazingly professional & courteous, extremely knowledgeable and went above and beyond to make sure we understood and were comfortable about Maples diagnosis, recommendations for cure and ultimately recovery. Going above and beyond to help us get into surgery immediately! The entire team was amazing and it starts at the top! We feel blessed and are so thankful to everyone!