24-hour
emergency
vet hospital

We brought our dog in on a Sunday morning after being bit by another dog and the entire staff here were phenomenal from the second we arrived to the moment we left. They were attentive, compassionate, understanding and accommodating. All procedures were discussed and we were made sure we knew what was going to happen and why. I wanted to hug everyone before we left. Thank you all for taking care of our girl.

My dog broke her leg somehow and I was able to get her to VEG and they got her in as soon as we walked in the door, started the exam and gave us a very comfortable place to be seen. I feel like they really listened to any and all my concerns and I had a lot. They made me feel like they cared for my dog like she was their own. They even decorated her splint in style!!! They had drinks and snacks for anyone that would like something. It might have taken a bit but I knew I would be leaving no matter how long it took with a very happy, well cared for dog. Very humbling experience and making this a recommended go to place. Prices are very reasonable for emergency care also. I am so happy to have them in the greenbay area.

I have sat on this review for a couple months. I've written it in my head a million times. I cannot find a way to thank the vets and techs enough for their dedication, kindness, understanding, and work. The first two pictures in this review (faces obscured for privacy), as hard as they are to look at, gave me the latter two pictures--my cuddly, brilliant, beautiful boy. My Jotunn, who is only alive because of them. They'd seen him for scary, but rather routine issues previously. During those visits, they'd comforted him and sang to him through the scary scans and procedures. But this time? This time I was on the verge of losing him to a urinary blockage. They treated his pain and fear with more grace and gentleness than most doctors do with human patients, treating it first before doing anything else. They didn't brute force him into anything. Adding further distress to an already distressing situation isn't their style. What also isn't their style is whisking a pet away from its family to treat in the back. Instead, I was there with him, holding his paw. I even held the little oxygen mask to his nose as they prepped him for his procedure (pictured). He knew I was there. It helped him. He remained in their care for 48 hours. I showed up at all hours of the day and I can tell you, the level of care did not change from one shift to another. They were all amazing. Every single person truly cared. The kicker? Jotunn has chronic constipation. When this was brought to their attention--since they were monitoring for urine output to begin with--they immediately jumped into action to ensure EVERYTHING was working before releasing him, not just his urinary tract. They were more than willing to get what worked best for him to manage his constipation, even if they didn't have it in the office already. No hesitation. No condescension. Just immediate care--and care that was tailored to my boy's needs and body. Every single time I have the misfortune of being there, they do more for me and my boy than I could ever ask for. They will always be who I run to when I need care for my cats. I trust them wholeheartedly. Thank you, VEG. Thank you, thank you, thank you.

We took our little pitty dog to the ER because she had a laceration right above her eye. We very much appreciated how kind and professional every single vet tech was with us. We loved the open floor plan of the clinic. We loved being able to be part of the process. Vet techs were very competent. We very much appreciated learning that our veterinarian had been trained at one of the best programs in the country. Her suture skills were really good (excellent). Better than we had experience many times in the past with our other dogs. Anesthesia protocol was very good.

How do I start… this place was the most elaborate emergency Vet I have ever been to, where the whole veterinary staff works as such a tight knit team, from the moment you walk through the door, through the moments where you can observe the operation on your loved one, to the moments where you need a comfortable private space not just for you but for your pets, to the follow ups when you need to leave your pet hospitalized. This place has every aspect down to perfection. I won’t lie, when you first walk in, you are overwhelmed by all the information, and the speed that everything takes place. You are in an open space where you can see every pet parent, and their pets, every nurse and veterinarian, every piece of machinery they have, it’s all there, allowing you to feel a full sense of transparency not just for your pets but for everyone. It’s an oddly satisfying feeling despite being worried for your pets that your loved one is in good hands. Thank you VEG for the professionalism you have all displayed and the genuine care everyone showed in taking care of everyone’s beloved pets, especially my Dr Pepper. Keep doing what you are doing, you guys are amazing!

We brought our dog, Buddy, to VEG twice last week, and I can’t say enough about the care we received. Our first visit was when Buddy wasn’t feeling well last Monday. We were able to bring him in right away and we got seen quickly. They took great care of him before he was transferred to Tufts, where he spent the week undergoing testing. Unfortunately, he was diagnosed with cancer. We brought him home hoping to spoil him and make him as comfortable as possible, but it quickly became clear that it was his time. We made the difficult decision to bring him back to VEG to say goodbye. Even though the hospital was incredibly busy that evening, they welcomed us back without hesitation. Every single person we encountered was kind, compassionate, and treated Buddy with love. Even tho the practice is an “open room” concept, they had a private room for euthanasia, which we appreciated. One of the vet techs even searched the break room for every snack she could find, hoping Buddy might enjoy one last special treat. It was such a small gesture, but it meant the world to us. Saying goodbye is one of the hardest things you’ll ever do, but VEG made it as peaceful and comforting as it could possibly be. We will always be grateful for the kindness they showed us.

Our almost 12 year old yorkie had a severe anaphylactic reaction to a vaccine. My husband is a pediatric ICU physician, my daughter is a neonatal RN, and I’m a retired PICU RN. We also co-own a private practice, pediatric urgent care not far from Veg ER. As health care professionals and small business owners, we could not have been more pleased with the way our little Leia and our family were treated. Every member of your practice was so kind and caring- informing and involving us in every step of her care. The snack and beverage station, private family rooms with a pull out bed, pillows, sheets and blankets, were next level care. Thank you for making a very scary and stressful situation as comfortable as possible for all of us. We hope to never need an emergency pet ER again, but if we do, we know exactly where to go.

I cannot say enough good things about this company. If you ever have a pet emergency, don't hesitate just go there. I called ahead and gave them a rundown, our dog was in shock, unknown abdominal problem, not poisoning. Immediately on a table with 4 techs and the Vet, IV fluids, ultrasound, withdrew fluid from his swollen belly to verify it was blood, simple blood test, BP, all with us by his side and constant communication. From meeting us at the door with a gurney to diagnosis was less than 10 minutes. Gave us estimates, choices, no pressure. Gave us a comfortable, private, quiet room to say goodbye. Stay overnight if you need to, take as long as you need, before euthanasia. Tons of treats provided, canned chicken, string cheese, hersey kisses, all the forbidden things. Over the top thorough, efficient, honest, and so compassionate. 🥺❤️‍🩹 (Sampson had a very sudden tumor on his spleen that ruptured and bled profusely. He'd had a recent history of a different cancer. We chose mercy for him over more protracted pain.) 🌈 Thank you to the crew at VEG ER Palm Desert for caring so much! Sincerely, Tori, Brian, and Sampson

I cannot say enough wonderful things about VEG. They truly hold a special place in my heart. In March 2024, the incredible team at VEG helped save my golden retriever, Ruger, and I will never forget the compassion, expertise, and care they showed during one of the most stressful moments of our lives. More recently, the St. Petersburg location was equally amazing when Ruger needed treatment for a severe ear infection. A special thank you to Kevin, who was outstanding from the moment we checked in and continued to provide exceptional care throughout our visit. Every member of the staff made us feel supported, informed, and genuinely cared for. As pet parents, there is nothing more comforting than knowing your beloved family member is in the best hands possible. VEG consistently goes above and beyond for both pets and their owners. If you ever find yourself facing a pet emergency, there is nowhere else I would recommend. VEG is simply the best!

I brought my dog in with concerns after a potential blockage. We were greeted and seen immediately. We were offered coffee, water, and snacks. We were offered to stay with our dog in the back and even during ultrasounds AND his all day hospitalization. Due to his anxiety we knew it would be best if we kept our distance as he worries more about me if I’m nearby, and the team was very understanding and very caring of him. Even after a few hours of leaving him the team sent me photos just so I could see how he was doing. I didn’t even ask, they offered! Before leaving him they asked if he liked watching anything on TV and I told them he liked lofi music and they said they would leave an iPad with him. I thought they were kidding but when I saw the photos I was shocked! He looked so comfortable while he was there. Picking him was easy, and checking out was easy. I feel really lucky that he improved and we didn’t have too much to worry about, especially seeing other families there dealing with more tragedy. The team there are heroes and I assume see a lot of trauma and to still be so kind and supportive shows how strong the staff is. While I hope to never have to go back to the ER, if I find myself in a situation in which I do I will abstain be coming back here.

I had my first visit to Veg Care! From the moment I walked in WOW!!!! This place was amazing. Incredibly beautiful place, wonderful staff, efficient, organized, friendly and beyond animal friendly!!! My vet who has been in practice and very well known at Foxmoor Hospital recommends VegCare and i only go where he recommends! Well I see why he does. I wanted to make sure I wrote a review for them because I went there worried with my 2 kittens. They treated them with so much care and love . Dr. Shim was an absolute pleasure. She didn’t want to leave the room ! She took the time with us . Gave us reassurance, explained the breed of our cat to us and what to expect. The staff went above and beyond . They even gave both of our kittens complimentary pedicures and cuddles 🥰 I will tell EVERYONE about VEGCARE!!! Thank you so so much ❤️❤️❤️❤️

Let me tell you guys, this place is a blessing. I came out of a double, extremely exhausted, I come home to pet my baby and I feel a bald patch. I was scared, he’s my first pet and as tired as I was I drove all the way to Boston praying it wasn’t anything serious. The staff here (Marcus and Nina, Dr yogo, and Casey) were so amazing. They took such amazing care of my cat, and were so kind and gentle and very understanding. I was so stressed out and I’ve been going through enough ad it is and they took that all off my shoulders. 11/10 place, best decision I’ve made coming here for my baby Future 🤍🤍🤍

When our exotic bird needed emergency care, the entire team went above and beyond. From the moment we arrived, they treated both us and our bird with compassion, professionalism, and genuine concern. The veterinarian was incredibly knowledgeable about exotic birds, took the time to explain everything clearly, and made sure we understood all of our treatment options. It's obvious that everyone here truly cares about their patients, no matter how small or unique they are. They handled our bird gently and confidently, which gave us so much peace of mind during a very stressful situation. The staff was kind, attentive, and reassuring every step of the way. We're so grateful for the exceptional care our feathered family member received. If you ever need emergency care for an exotic pet, I highly recommend this clinic. Their expertise, kindness, and dedication made all the difference.

While VEG can be very pricey, that's pretty standard for emergency care, and I've found them to be largely accommodating. I wanted to specifically thank the kind vets who evaluated my poor kitty Felix, both when he was ill and at the end of his life. Specifically, the vet who helped FeFe pass on was very compassionate and supportive during one of the hardest days of my life. VEG also offered a quiet, dark room for a private goodbye, which meant a lot to me. I recommend them to all my friends with pets.

I came in with my pet rat for a possible respiratory infection, and they were so efficient and put me at ease very quickly! They took us right back because of the symptoms I described and immediately checked all her vitals and got us settled into a private room where my rat was free to roam around until being seen. Dr. Cameron and all staff were so sweet. For an emergency visit and medicine, the pricing was very affordable. And they got my consent for all treatments performed after I reviewed pricing and agreed to it. Chili and want to thank you all for the amazing care 💕

Our first time going to Veg ER was great, considering the circumstances. Our dog managed to tear a claw off of her paw and the staff was very gentle and compassionate with our dog. It was clear throughout that the Veg ER team is kind, knowledgeable and had our pet's best interests in mind. Overall, we had a great experience and appreciate having this 24/7 resource available in our neighborhood!

Dr. Emily Rue and her team of techs are truly extraordinary. Having been to other emergency hospitals in the past, I have yet to come across such a caring and dedicated team as VEG. They showed extraordinary care for both my girl Millie and myself. They went out of their way to help us and I cannot recommend their services more. The experience itself was great - being able to be by my girl’s side throughout her treatment meant the world to us. They even had a sofa bed that we were able to sleep on together while we awaited her results. All in all, I cannot recommend the team and the facility itself more. I will not go anywhere else for emergency care in the future.

I stayed with my cat Marco a majority of his 36 hour stay at VEG and encountered a few different shifts of nurses and doctors. Every single person on those teams were welcoming and understanding beyond my expectations. I never once felt like he wasn’t in the best possible care. Genuinely couldn’t have asked for better treatment during and after his procedure thank you everyone so so much.

I want to give a huge thanks to Dr. Manning, Dr. Riddick, and every staff member who helped when my cat’s health took a sharp turn. I brought my 10 month old kitten to VEG last week when he got sick and our regular vet couldn’t see him, and I’m so so thankful for the compassion and care from everybody who works there. I was able to bring him back within 24 hours for no extra exam fee where the staff determined that he should stay overnight for treatment. They talked me through what procedures they would be doing and presented different payment options as well. I was also allowed to either stay with him overnight or come and visit whenever. They helped me get life-saving medicine through Chewy, and overall I was just so grateful for our experience. The overnight staff even made a cute little name tag for my cat, and made sure he was comfortable through what was surely his scariest experience in life. I’m sitting here now watching him be his crazy self again, when just a week ago he wouldn’t even lift his head to look at me. Thank you VEG for everything!!!

I was so fortunate to bring my Aussie bearded dragon here when he had a respiratory infection. Everyone was so sweet, sympathetic, and helpful. I felt so at ease when they handled him and took him under their care, and paid swift attention to his needs. I highly recommend bringing any pet here, and I guarantee that you’re in the best of hands.