24-hour
emergency
vet hospital

I felt more compassion in this room than I have when I go an actual ER for humans. That is a quality we need back at all levels of humanity. This group of people should be proud of what they do not just for the animals but for the humans too. They were often showing empathy for the situation more than the owners could appreciate. I can’t say enough. I am grateful for them all

I took my dog of 16 years of age KoolWip into this ER at 12 midnight and I was greeted with the best professionalism I’ve ever seen, and my dog was taken care of immediately. Unfortunately, there wasn’t anything that we could do for my baby and I elected to allow him to go and rest in heaven. I was given a very quiet peaceful room to say my goodbyes to him and sat with him for a while and then the doctor gave him the medicine to let him go to sleep. I just want to thank them for how much they did. I’m so happy that it was there that I was to say goodbye to him because they treated me with the best sympathy and empathy. Thank you so much for loving what you do and it’s showing in your behavior. My KoolWip will be missed very much. Tina Willis

Amazing service for my sweet girl. Luna has been recently combating cluster seizures that have been happening out of no where, we rushed Luna to VEG in Lincoln Park and the service was amazing! A bit pricey since Luna did stay overnight and it is an emergency vet but the doctor made sure to communicate pricing and ensure that everything I was paying for, I was comfortable with. In addition, they also record of her blood work and transcript of conversations had regarding Luna's care in the invoice. They gave me her new prescription and overall an amazing experience. They also kept texting me with updates in regards to her care while in VEG. So grateful my Luna was under their care.

We brought our ball python in for a respiratory concern and had an excellent experience at this veterinary office. From the initial phone call to the actual visit, everyone was helpful, professional, and kind. They took the time to answer all of our questions and even provided a rough cost estimate beforehand, which we really appreciated. When we arrived, we were greeted warmly and made to feel comfortable right away. They offered us drinks and snacks while we waited, which was such a thoughtful touch. The staff was patient, knowledgeable, and thorough in explaining everything. They made sure we understood the treatment plan and even offered help with administering medication if needed. We’re very thankful for the care and kindness shown to us and would confidently return for future visits!

My 6-week-old kitten Cheeto was brought in early this morning (Memorial Day at 2am) due to serious internal complications. From the moment we walked through the door, my boyfriend and I were met with the warmest, kindest welcome during what was the hardest night of our lives. I was so overwhelmed that I could barely speak, but the entire team was incredible with both of us. They immediately sprang into action with compassionate triage and care for Cheeto. They took the time to clearly explain everything to my boyfriend, patiently answered all of his questions, and made sure we both understood what was happening. Despite the holiday and the late hour, they treated Cheeto like he was their own and did everything possible to help him and ease his suffering. Dr. Posada was outstanding — his medical skill and genuine empathy made all the difference. I also want to give a special thank you to the woman with the pink hair, who never took her hands or eyes off Cheeto for hours. Her gentle presence meant more than she will ever know. I’ve never lost a pet before, and this was a devastating experience. Even though the outcome wasn’t what we had hoped for, I am so grateful to the entire VEG ER staff. You helped us feel like we never gave up on our little guy and gave us the peace of knowing he was surrounded by people who truly cared. I cannot recommend this ER highly enough. Thank you for supporting both of us with such compassion and professionalism.

Dr. Ejezie and the staff here are phenomenal. Although our little fur baby Anubis ultimately was put to sleep, they did everything they could to help us understand his prognosis and our options. They were compassionate, informative, and supportive. I could not have asked for a better team of people to try to help my little buddy. I just want to say thank you. The out come was not what I wanted, but I know he was in the very best hands right until the end.

I hope you never have to go to the Emergency Vet…but if you do, this is the one. I am so incredibly grateful for the staff here. Dr. Ray was very knowledgeable and transparent. She did a wonderful job at putting us at ease when there wasn’t anything wrong, and did just as good of a job 3 days later when there was something wrong. She presented us with all options, making sure to go over R/B/A. The whole time the nurses and vet was working on her, we asked if we needed to move but they were always so insistent that we stay next to her and they would work around us so we could be by her the whole time. Ultimately, we had to make the tough call of putting our baby girl down. Although Dr. Ray’s shift ended at 7:00, she stayed the whole time until my husband and I were ready to leave. We never once felt like we were “just another patient.” Ein was always treated as if she were a staff member’s dog. We are forever grateful for this place and everything they did for Ein and us. ❤️

this place is beyond amazing & im so incredibly thankful. my baby stink had a seizure & was non responsive, we came in & everyone was so quick to get her stabilized. every vet & nurse was so so kind, caring, empathetic, attentive, & knowledgeable. they took amazing care of my baby, & i was able to stay there with her all night. this was the best experience possible, i can’t recommend this place enough

Our experience at VEG-Chantilly far exceeded our expectations. The staff was extremely attentive from the moment we arrived, meeting us at the door and completing an immediate triage. The large, open, shared room was surprising, instead of the usual individual 'hidden' exam rooms. We observed all pets being given floor pads or blankets for comfort, and everything was cleaned immediately after clients left. It was comforting to see staff interacting with every pet as though it were their own, giving lots of love and making owners comfortable as well. Diagnostic bloodwork was done onsite, with very fast results. Dr. Samantha Storey treated our dog for seizures, sharing her first-hand experience with the condition, and she instilled confidence that the chosen treatment plan would allow our young dog to live a happy life. Our visit to VEG-Chantilly was stellar.

Last week was a scary week for our family.. Our 10-year-old lab, Digger, needed emergency intestinal surgery after ingesting four pairs of underwear (yes… FOUR 😭). I, along with my family want to publicly thank the incredible team at VEG for the way you cared for Digger, and for the way you cared for me and my family through it all. From my endless tears and heartbreak to every decision and “what happens next,” you walked me through step-by-step with patience, compassion, and true professionalism. With his age and a very difficult healing process, we’ve had countless visits and still have ongoing ones… and not once did you make me feel like I was being “too much” or overdramatic. You understood that Digger is family, and you treated him like he was your family too. And as you can see by the picture, his brother Dallas is worried about his big brother too. ❤️ The love and worry doesn’t just stop with the humans in our family, our pups feel it too. We’re still not completely out of the woods, but I can’t put into words how grateful I am for your care, your kindness, and the compassion you show every single day. Thank you, VEG, from the bottom of our hearts. ❤️🐾 God Bless, Marla and Doug Stilwill

I brought my golden doodle in due to his behavior being abnormal and not being able to keep anything down. They immediately took us into a room and began the intake process. They were busy with other surgeries, but we never felt pushed aside or ignored. The tech was super sweet and began doing ordered draws we had discussed prior. Her interaction with my pup was so kind and she was comforting towards my pup. Everything she was doing, was being explained while she was doing it, so there were no questions or concerns. Dr. Crawford and her staff were attentive, friendly, and had a passion to care for the pets. I highly recommend the team for your pet if you need to go to the VEG ER.

The staff exceeded my expectations and delivered exceptional care. Despite the ER being quite busy all staff seemed to be in great spirits and worked as efficiently as possible. I felt so comfortable here and so did my Luna. Thank you so much to everyone there! Your pet will be SO cared for here :)

I am blown away by the level of care and empathy during my visit. I took my cat in and was promptly seated in the triage area where I was able to stay with my pet the entire time. During all of the tests and treatments, I was able to stand by and watch as the doctors worked, it was so comforting to be able to see what was happening. The only time I was separated from my cat was when they took her in to get XRAYs, and even then I was able to watch through the window. Throughout my visit, I was checked on by the staff and was made sure I was comfortable, even offering me snacks and drinks. I am now home with a happy cat. Thank you VEG!

We brought Pepper to VEG ER for Pets at 2AM unsure that she would survive until daylight. The immediate care and concern that we received was exceptional. We were told what was happening and what needed to happen. We brought Pepper home after a 3 night stay. She’s acting as though nothing was ever wrong, no trauma at all from all that needed to be done to bring her back from almost dying. There is definitely more that we will need to do for her continued care which was carefully explained. I would highly recommend bringing your pet here should an emergency happen and your primary vet is unavailable. ❤️🐾

I brought my cat in during a stressful situation, and overall the team at VEG ER took great care of her. The staff was kind, attentive, and it was clear they genuinely care about the animals they treat, which made a difficult moment much easier. Everything was handled professionally, and I felt confident my pet was in good hands while we were there. I also appreciated the support and guidance provided for her care afterward. Overall, I’m grateful for the care my pet received and would consider using them again in an emergency.

My fiancé and I have a very tiny 10 week old hedgehog that developed a bad upper respiratory infection and they saw her right away and gave her AMAZING care. She was given so much genuine love and attention from Dr. Randi Johnson and all the nurses working her case. Our girl was in a pretty bad state for a while there, but was looking like herself again by the time we left. I cannot recommend VEG in Cary highly enough for a pet in need.

When my golden retriever had an eye emergency, I chose this ER simply based on location and a quick glance at the reviews. From the moment we walked in until the time we left, I was incredibly impressed with the care we received. The entire staff was so gentle and compassionate with my dog, and I was especially impressed by how thorough the exam was. Dr. Kimberlyn W. took the time to clearly explain which tests she recommended and why, and I appreciated being given pricing information before anything was done. At no point did I feel pressured into additional testing or treatment. Ariela and Shannon were also absolutely amazing throughout my dog’s care. Honestly, the best way to describe this place is something one of the assistants said: it’s like “The Avengers” of veterinary medicine. The best of the best all came together to work here. The diagnosis and treatment plan were explained very thoroughly, which I truly valued, and I was sent home with printed information to refer back to as well. During the wait for bloodwork results, someone even came in with a basket of snacks and offered me something to eat or drink…such a thoughtful touch during a stressful situation. I would recommend this place 100%.

I called another emergency vet for advice prior to calling VEG. The other vet’s call was about a minute long, only spoke to the receptionist, and was told to bring her in immediately. When I called VEG, I was connected immediately with Dr. Morgan. We devised a home plan of action to try first. While that course of action didn’t work out, I drove the 30 minutes to VEG, despite other ERs being closer. Once there, Dr. Baxter was very clear from the beginning about this possible being an end of life situation. We tried some IV interventions that weren’t working. He explained why it likely wasn’t working and was clear he could try more lifesaving interventions but cost was factor for me. He was clear in explaining he’s happy to do those higher level interventions but didn’t feel they would prove successful anyway. We made the very difficult decision to end my fur baby’s suffering. The end of life experience was private, ran at my pace, and everyone was so caring and attentive. The nursing staff was attentive and caring and Dr. Baxter showed compassion and emotion throughout the process. Do not go to any other vet ER! Highly recommend even though it was a tragic situation.

My experience with all doctors and nurses was 10/10. The way they care and love for their patients shows and I appreciate all they did for me but especially for saving my sweet girl. All staff is attentive and hands on. I hope to never be back in the ER but know that if you do go you’ll babies will be in the best hands. Thank you so much to all that took care of my family and I!

Our puppy swallowed a sock tonight, and the staff took amazing care of him. We were in and out in 30 minutes. Everyone was knowledgeable, efficient, and incredibly sweet. We were able to stay with Rufus the entire time and watch everything, which made a stressful situation so much easier. Highly recommend!