24-hour
emergency
vet hospital

This is our first time at VEG Pet ER, and I can not express how phenomenal this experience was for our 13 year old dachshund. I have been to MANY Urgent Cares and and ER vet locations over the years since owning dogs for over 20+ years. VEG Pet ER is in the top 2 for me. The staff greeted us at the door, and we were immediately helped. You could tell that they truly cared about helping our pup. They always kept us in the loop and were up front in communicating options for treatments as well as cost. I would also like to add that they have kept this place very clean and appropriate for taking care of sick/injured animals. Thanks to all the staff for their compassion and care! I will recommend this place to other people! Milo says thank you very much!

Our German Shepherd was having what we thought was to be 10 puppies. She delivered 6 at home but then could not deliver the rest. I called and talked to the staff who walked me through their intended plan and told me they would be waiting for us as we were travelling from Hudson, north of Hickory, to Charlotte. Dr. Pittillo literally met us at the door and worked all night with us. They outlined the plan. Tried nonsurgical options to deliver the rest of our babies, then ultimately performed a surgical delivery of the remaining 4 puppies. All the while they treated our large German Shepherd with the utmost care and compassion. They made sure to do everything in their power to ease her in and out of anesthesia and through recovery. They resuscitated and saved our four additional darling puppies and helped us with introducing all 10 puppies to each other and to their mom. All the while they were compassionate, caring friendly and still dealing with other emergencies as necessary. I am certain they saved the lives of our puppies and our mamma German Shepherd Maya. I am glad they were there to help us and know that it was worth the long journey to their facility for the emergency care they provided. I cannot thank them enough for their care but also for their compassion, friendliness, excellent teamwork and the way they showed my wife and I how much they love what they do. If your pet has an emergency, fortunately in Charlotte there are options. But as for my family and me, nobody can beat the care our pets received at VEG ER for pets. In particular we want to thank Beth and Keren and Kirstyn and especially Dr. Pittillo for going above and beyond in the care of our fur babies.

I want to say thank you to the team that took me in and answered my questions, shown great compassion for the hardest choice I ever had to do and that was saying good bye to my baby boy Bentley. Their end of life program was as smooth as it could be and they helped me with my options with going forward in letting him go. They work with a great cremation company called paws to heaven and Keith was an amazing and kind person in understanding my grief as well.

As heartbreaking as it is to write this review, because our baby didn’t make it, I can’t say enough wonderful things about the care team at VEG. Our sweet Sadie was taken into their care immediately and was never left alone by us or their care team. The treated us and her with tremendous compassion and helped make the unbearable as peaceful and as private as it could be. God bless these people who have an unimaginably difficult job. We will never forget their humanity or our sweet girl.

The staff and care at VEG ER is the best I have experienced. No one wants to be in the situation to go to an emergency vet, but we were with our 12 year old Tortie who wasn’t eating, vomiting, and lethargic. They were quick to triage her, and do the needed tests. Their open plan allows you to stay with your pet, touch them, hold them and comfort them through most tests. Sadly, after the findings, we had to make the decision for euthanasia. We were not rushed during the process and allowed as much time with her as we needed. Every member of the staff who we interacted with was sincere, empathetic, caring, and loving to us and our cat. Thank you for your support to us and our baby during a difficult evening.

Absolutely love place! Obviously this is the last place any of us want to be is an emergency vet. I have been here over the last three years this will be my third visit with my 14 year old dog. The moment you walk in the door they are attentive. It's a busy place and assessing all the animals that need care is expected. Today's visit within 15 minutes of arrival at this place was packed with patients a pizza order came in and the staff went around asking everyone if they would like fresh pizza. We were set up in a private room. At 2245 where they have a pullout hideabed. Blankets and pillows for us adults to get comfortable in a room with dimmable lights and they brought us a fan. Talk about hospitality. The doctor came in when it was our turn to take care of our little Junior. I can't say enough good things about VEG.

everyone at this hospital loves animals and humans everyone that helped on my cat, billy's case especially all three doctors that were on his case. They have an amazing loving staff day and night and an amazing team it was hard on everyone and they were so loving and caring and kind with me and especially my boy there was ups and down on his health and that god he made it out but regardless he was in such good hands i never once stressed about how they were handling him and caring for him thank you all so much again sending much love from my cat billy and I. I'd also like to add your allowed to stay with your pet as long as you want and can even sleep there. And the doctors really take their time to explain to you EVERY LITTLE thing so you feel included and they help you understand everything even the anatomy of your animal your even allowed to watch the surgeries and be close to your animal you will never once feel left out.

Amazing experience during an extremely stressful time! From my first phone call, where I spoke with the Vet to my arrival and then almost 5 day stay... Too much to share but the best care for BOTH my critical dog, my elder dog who was with me and myself... I never had to leave my dog's side as I was provided a room with a place to sleep AND both my ill dog, my elder dog and I remained together until we walked that red carpet out the door and home!!! All the nurses were amazing. It was a blur but without them, my pug would not be here and I could not of gone through this any other way!!!! The knowledge, clinical skills, emotional support, true concern is unmatched. I left there feeling like I have a new family. LOVE you guys!!!!

I’m incredibly grateful to Dr. Lin and the entire team at VEG Pet ER for taking such wonderful care of my hamster during an emergency. Dr. Lin is such a friendly, kind, patient, and compassionate veterinarian. She took the time to explain everything clearly, answer all my questions, and make sure my little hamster received the best possible care. Her dedication and sense of responsibility truly earned my trust. I also want to give a huge thank you to all the other veterinarians, nurses, and staff who helped care for my hamster. Everyone was so caring, gentle, and supportive throughout the entire experience. It really means a lot to see a team treat such a tiny animal with so much love and attention. Thank you again, Dr. Lin and the entire VEG team, for your kindness, patience, and dedication. I’m so thankful my hamster was in such good hands. I couldn’t have asked for a more caring team! ❤️

Dr Klapko and her Team worked diligently to remove a ball from Roxy's stomach. They persevered until it was evident that it wasn't coming out with the endoscopy. The had to surgically remove the ball. They were quick, efficient and very empathetic. They all did a great job of explaining what they were doing as they worked. They saved my dog's life.

What a wild ride! Our sweet puppy got injured during playgroup and local canine resort. The resort staff brought her to VEG in Millburn we traveled back from our vacation. The staff was professional, calm and completely organized. We agreed to a care plan and her emergency services while we were in route, it all happened quite seamlessly and quickly. By the time we were able to get back to our dog, she was post up and resting comfortably. Again the staff couldn't have been more helpful. In fact when one of the vet tech (Tyler? Taylor?) so I have traumatized our dog was with the cone, they quickly ripped up a surgical t-shirt to use instead. Now our dog wears a different t-shirt every day to keep her away from the stitches and it works like a charm. No more cone of shame! I would recommend this vet highly especially if faced with an emergency. I'm grateful for their expert care and professionalism throughout our experience.

I don't think I could really put into words how much I truly appreciate VEG. I've been to the VEG location in Leesburg 3 times and each time I've been blown away each time. The first experience was a sad one but not because of VEG, our 16 year old cat was having seizures and Dr Reiss and her team were there in a heartbeat. They did absolutely everything they could to save her but unfortunately she didn't make it but their compassion and support through it all was so comforting. My second visit, our sweet 9 week old puppy, Tucker, got puppy strangles - Urgent care couldn't figure out what was wrong with him but within a few minutes of stepping into VEG I felt supported when Dr Anderson and her team made sure that he was triaged immediately and tests were run. She knew immediately what she was looking at and that made me breathe a sigh of relief especially that we caught it in time and it was curable. I felt so comfortable leaving him overnight, I got a call before bed and first thing in the morning, I was able to bring my boy home early the next day and the treatments have made him a brand new dog! He's very happy and healthy! My last visit was a few days ago and it was the most heartwarming and supportive experience of all. My sweet baby cat, Ryder, had to come in due to a fever that started at 104 and then spiked to 106, with no known origin of where it was coming from which terrified me to no end. The support I felt from the staff - Vincient, Sonya, Madison, Lily, Kaitlyn, Kelly, and Aaron just to name a few made me feel like I was with family. I was able to stay the night and they went out of their way to set up a bed for me in the room I was staying in so that I could stay with my boy. They made sure I had snacks and drinks so I was taking care of myself too. Dr O'Brien, Dr Mollano, and Dr Reiss - Thank you for saving him, for working to figure out the best approach, not making me feel crazy for any of my questions or suggestions, just all around making me feel like we were a team and he wasn't just another cat. I feel like thank you isn't enough but I really couldn't fully express how grateful I am for you. There is no one else I'd trust my animals with, VEG is an extremely special place with an extraordinary staff and the best doctors. Thank you for everything, you all have a very special place in my heart.

We did not expect that during our vacation time in Colorado for the 4th of July weekend, Pancake will get sick and needs emergency assistance. I admired their expertise when giving emergency care to my fur-baby. They make sure that Pancake is comfortable and allowed us to stay the whole time he was admitted. I am grateful with Dr. Remy Watt and the team that day. Pancake was doing good with the 10-hour drive back home and recovering well. 😊

Dr. Floren and the entire staff gave exceptional care to my sweet Jersea. She has chronic airway disease and was in distress on our travels to Florida from New Jersey. The care and attention to detail with running tests, ultrasounds, x-rays, and bloodwork was so thorough. Jersea was placed in the oxygen chamber and after several hours we were able to continue our journey to South Florida without any further complications. The doctors and staff are extremely knowledgeable and truly gave extraordinary care. They are also very caring and loving towards the families. That extra something special they give means so much. Angels on earth. We made it to our new home in time for Halloween🎃! Thank you again, Dr. Floren and all the team that helped in Jersea’s care. 🐾💗 xo

I had such an amazing experience here, especially during such a stressful time with my pet. From the moment we arrived, I felt like she was in the best hands. I really appreciated being able to stay with her, comfort her, and watch everything the staff was doing. It gave me so much peace of mind knowing she was being treated with such patience and care. I also want to give a special thank you to Macias and Ortiz, who were assisting Dr. Marten. I unfortunately don’t remember their first names, but they were both incredibly kind, attentive, and reassuring throughout our entire visit. They made me feel so comfortable and supported when I was worried about my sweet girl. I’m truly grateful for everyone who took care of her. Thank you so much for treating her with so much love and compassion! 🤍🐾

There are no words to express how happy we are , from the moment we walked in to the Nurses and the Doctor , you can breate in the air of this place the amazing love that all the members of this team have for every pet who is luvky to be treated there. We want yo give our special thanks and appreciation to Doctor Schwartz and nurses Jenny and Madison! And Megan in the front desk, you guys are fantastic our daughter Spark is already feeling better and our hearts are full of joy and gratitude. We also want to use this opportunity to thanks and recognize Doctor Casey Mccabe whom a few months back went beyond any expectations and difficulties to help us find a place that could saved our beloved rescued rabbit , even when rejected by many vets for been a cottontail rabbit ,he continued to make calls and referrals to find a place foroir daughter to be help , we end up losing her a few months later ,but the labor that Dovtor Casey did will be in our hearts forever . Thank you guys for love our kids and gave them so much care .God bless you all.

If 10 stars was an option, that’s what I’d give! All the staff working last night at 10pm were amazing! Super friendly and helpful ❤️ My cat swallowed a good amount of a toy and I didn’t want to risk him getting a blockage and despite being a pretty minor emergency, I feel like they handled it as if it was life or death and that means the world to us pet owners! I’ll definitely be back for future emergencies and I highly recommend them. Huge thanks to them for all they do!

A+ ALL AROUND!!!! This was actually our 2nd time using VEG in Encinitas. Both times were absolutely amazing!!! The entire staff is so extremely compassionate, thorough, thoughtful, cannot say enough about every single staff member. Starting w the front desk staff, to the individual nurses, to the doctors!!! Couldn’t be happier. Obviously nobody wants to be in the ER for our little babies but if it’s needed, this is the spot!!! Extremely clean and very well maintained. Love the fact that you can stay right with your baby the entire way. Soooo grateful!!! Dr Campbell was our pups Doc but every staff member there was critical (shout out to our lovely nurse who loves BT’s as much as we love ours: Boston Terrier) She treated Charlie like she was her own!!! Just so grateful

While being diverted to this ER I was over an hour from home. I brought my puppy Blondie in after she ate a treat and started vomiting continuously hours later. I was very impressed immediately within walking into the door. They assessed my Puppy and came up with a plan of action. Blondie was put on IV fluids and given x-rays to monitor her situation. They not only took care of Blondie with excellent care, but they also made sure I was good. They provided endless snacks and drinks free of charge. The vet even bought everyone pizza. The whole staff there is absolutely amazing Madison, Monica and Taylor are exceptional at keeping everyone comfortable. Christen is outstanding at her job. She leads the team with such dedication. She is so knowledgeable and so caring. Dr. Wells and Dr. Neely were just awesome. I was there 15 hours total but they did put Blondie and I in a room with an air mattress for the last three hours while waiting for her last set of X-ray results. I was able to get some sleep before we drove home. The open concept is absolutely amazing. I love how I was with my puppy Blondie the entire time. I was there to hold her paw to comfort her while she got her IV and treatments. Definitely give this ER five stars and I would drive up there again in a heartbeat.

Unfortunately this is not a happy review but I brought my little girl Blu to VEG ER for breathing problems and signs of being in pain after she had been acting odd in the morning. I wasn't able to bring her to my normal Vet so I quickly ran her to the closest emergency vet. When I arrived the staff immediately triaged her and found pretty quickly with an ultrasound that Blu had been masking the pain from a large amount of fluid built up in her chest. They made Blu and I comfortable and gave me all the options and potential outcomes and watched Blu for me while I had to make a decision. We decided to have Blu's chest tapped to removed fluid to relieve pressure on her lungs and determine what the nature of the fluid was. The doctor was able to remove a significant amount of fluid which improved Blu's breathing but after testing the doctor found that the fluid showed signs of cancer. While waiting for the samples to be processed Blu's breathing progressively degraded again. The doctor walked me through all the treatment options available and due to Blu's age and the pain she was dealing with I opted for end of life care. Thanks to the wonderful staff I was able to give Blu a great last day with lots of love. The staff also went above and beyond by providing Blu with a large treat board covered in deli meats and spray cheese for her to enjoy before her final treatment. I'm incredibly thankful for all of the staff making one of the hardest days of my life as easy and comfortable as it could be for Blu and I.