24-hour
emergency
vet hospital

I was totally upset and worked up when I called VEG ER, but the gentleman on the phone was incredibly kind and calm. When I walked in, I was impressed by how clean and organized the building was. The open concept floor was not what I was expecting but it was really awesome being with my dog every step of the way. The gentleman that helped us offered a bed for my dog to lay on, which was good because we waited like 5 hours. They offer snacks, drinks, as well as blankets for humans because it gets quite cold in there. Everyone there was kind and friendly. You could really tell they were dedicated to their job and providing the best experience for their patients. My princess loved being able to watch everyone walk around her and was completely content. The doctor even sat with her when we were finally seen so she wouldn’t have to be moved. :) All the staff talked to her like a baby whenever they addressed her which made me happy too. Really shows they love animals. Paid about $660 to find out she didn’t have a lot of poop in her, but the peace of mind was worth it. Getting to see how they take x-rays was cool too, even if my poor baby had to be manhandled hehe. The bill was much cheaper than I expected, which was nice. It was for the initial exam and the x-rays. Would highly recommend coming here for a transparent, wonderful experience! ❤️

We spent the last three days at VEG with our beloved 5 year old dog, Jammer, initially suspecting he had HGE… which turned into a much more harrowing experience than we could have fathomed when he didn’t respond well to treatment. We were terrified, emotional, and thought we would have to euthanize him after 36-40 hours (and even planned his necropsy, prepared to say our goodbyes.) Each and every single vet and tech and receptionist we worked with over the past few days was nothing but compassionate, caring, supportive, and willing to discuss each and every option. The fact that this amazing team was even willing to consult criticalists on his behalf multiple times speaks to how much they care… and ultimately was what saved him, along to their top-notch care, their willingness to allow me to assist with treatments, and even permitting me to do his esophageal tube feedings unassisted. He is alive today thanks to the team at VEG. His future is unsure… and we have a long road ahead of us, but we wouldn’t have even had that option if not for this team. He is HOME, which is all I ever wanted through this ordeal, even if it’s not for long. I cannot, and I mean CAN NOT, thank everyone at VEG enough. Jam, my husband, and I are beyond grateful. Thank you for allowing us to stay with our boy throughout the insane holiday weekend, providing us everything we needed, and caring for him like he mattered to you like he matters to us. Dr. Summers, Dr. Huff, Dr. Mac, Dr. Lockhart, Dr. Logan — and most especially Jam’s angel of a tech, Sam — THANK YOU for saving him for us to see couch naps and car rides and joy again.

They are amazing. Make her feel so welcome to provide blankets and towels and food and IVs that can be moved so she can sit by the window and in the private room we can visit her 24 seven the staff and the doctors are so welcoming and kind and accommodate for any needs, and they make her feel safe and provide private rooms with multiple things that you can use to feed help sleep and pee in.

My kitty Zedd was having trouble breathing and we were really worried about him and couldn’t get him in anywhere else so we decided to take him over to VEG to get him some help. The entire experience was absolutely amazing. They got him in as soon as we walked in the door and they got him on Oxygen ASAP and ran through their check up. The vets were incredibly transparent through the entire process and they did not go crazy charging extra money on anything. I really appreciate the extra special care they took and I was right by his side throughout the entire process. I’m so happy we decided to rush him here rather than taking him to the normal vet and potentially having to wait while his breathing got worse. We learned that he has asthma and they went through all the steps with me on how to take care of our baby and make sure he was back to feeling better and breathing easier. Not only could I see the quality care they were giving to my kitty but also all the other animals at the clinic. Highly recommend VEG to anyone else who needs emergency care for their pet and knowing good well that they will do a spectacular job! Thank you so much for making our boy feel more like himself again! :)

This place is AMAZING! I called to inquire about services and wait time and the person who answered was helpful and sent a link to pre-register my dog. Upon arrival, it was like a pregnant woman in labor as staff greeted us by name, got my senior dog comfortable with a mat and blanket and did triage on the floor. We were just there for a bad ear infection but we’re still treated as a priority in a very kind and caring manner. Be prepared for the open style of care… you kind of can see and hear everything but it helps you understand the flow and serious priority (dog was rushed in and coded and EVERYONE stopped what they were doing to help this dog!) The staff and Doctors were so caring, they really listened and were not judgemental in any way. They treated my pup and sent us home with meds and instructions. PS… you can call anytime and speak with a Dr! Highly recommend!!!

It’s safe to say Priscillie was NOT happy with ME when I brought her home but she received the best care ever and I’m so happy I tried this place out! I cannot thank the staff enough for how kind, patient, and caring they were. I got to be as involved as possible to help ease P’s anxiety and they went above and beyond with all aspects of her care! I hope I never have to go back for emergency care but, knowing Priscillie, I probably will and I will definitely be using VEG!

I cannot thank everyone at VEG enough over the past 2 days. On Sunday morning, I had to take my dog there that ended up having a blockage in his intestines after getting into one of our cabinets while I was away. Although the wait was a bit longer than usual with it being Memorial Day weekend, they made sure both my dog Jordan and I were comfortable while we waited. Once we met with a doctor, they made sure to do an in depth examination while keeping him calm and near me which helped. They went over the treatment plan and payment plan options with me and made sure to answer the multitude of questions I had for them without making me feel like I was being annoying or wasting their time as they were extremely busy. I ended up having to keep my dog there, but they allowed me to come get him at 1:00am as I had wished once his treatments were done instead of making me keep him there overnight. Since unfortunately we could not get his obstruction to move, I did end up taking him back the next day. As soon as we arrived, multiple staff members greeted my dog Jordan by name and were very attentive right away when they saw us again which I greatly appreciated and was impressed with. They brought him a giant soft bed for him to rest on during the check in process. We were about to move forward with surgery, but the new doctor on shift wanted to double check imaging again to make sure it was necessary even when I told them to go ahead and do whatever they needed to just to get this out of my dogs system. I agreed to the plan or reimaging and am glad I did! We ended up getting the blockage to move, and with the medication provided we ultimately got it out of his system without surgical intervention (which we originally thought was necessary). I appreciate them saving me a ton of money instead of just moving forward with surgery right away! He is now resting at home. Shout out to Dr. Prada, Dr. Bugg, the very kind nurses/assistants (apologies that I cannot remember everyone’s name) and even the security guard for helping us! We LOVE you all!

The receptionist Fantasia I can't thank enough for her kindness and attention she gave as we said goodbye to our beloved dog MJ. The entire staff sprang into action as soon as we walked in the door. My dog was almost 16 years old and was fading. The entire staff handled us with compassion and empathy in what was a heartbreaking moment. It was if for that moment they became an extended part of our family and I will never forget that. Thank you VEG ER! Michael "MJ"Jackson 8/19/2010- 4/22/2026🌈🐶💛

This was my second visit to VEG with my senior German Shepherd, Juno, and once again they exceeded every expectation. From the moment we walked in, we were treated with kindness, compassion, and genuine care. What stands out most is that they never make you feel like just another appointment. They take the time to listen, explain everything thoroughly, and make sure both you and your pet feel cared for. You can tell this isn’t just a job to them. Every doctor, technician, and team member shows up with so much compassion and passion for what they do. As a pet owner, especially when you’re worried, that level of empathy means everything. I’m so grateful to have VEG nearby and wouldn’t hesitate to trust them with Juno again. Thank you for taking such incredible care of her.

I unfortunately had to make the difficult decision to put my sweet girl to sleep. I cannot thank the VEG ER staff enough for their kindness, patience, and empathy. Special thanks to Dr. Cuccaro for her amazing bedside manner and providing me with all of the details to make an informed decision; Theodore whose calming presence made such a difficult situation easier to handle; and Nathan who was so gentle with my baby. They allowed me to take as much time as I needed with her before and after & went out of their way to make sure we were both comfortable. It’s a decision nobody wants to make, but if you have to this is certainly the place to do it.

I brought my kitty, Lucky, in on a very busy Saturday, holiday wknd night. They immediately assessed my cat and kept me up to date as they managed all of the other animals. I can’t say enough how professional and compassionate the entire staff was. I was so impressed watching them flow like a well oiled machine with caring and compassionate for every animal and human. They saved my cat’s life. He unexpectedly went into Diabetic Ketoacidosis. They got him stable, were very caring with him and made sure I got to take him home. the entire staff was phenomenal! Thank you

Great experience all around! We took Jolene in on a busy Sunday after getting into a little scuffle with another pup and we were seen very quickly. All of our options and the cost of each option were explained to us and the tech answered all of the questions we had so that we could make a decision on how to treat Jolene’s wound. We decided to start by having the wound cleaned to asses the severity of it and our final decision was to give her a few staples to help her heal quicker. We were never pressured into choosing the more expensive option - I appreciated the integrity here! We were allowed to stay with Jolene the entire visit and they sent her home in a high quality cone to prevent her from trying to nip/scratch/or irritate the wound and interfere with the healing process - much appreciated! I took Jolene back today to have the staples removed and it was another great experience! Alex greeted us at the door with a smile and took us back straight away. Our vet tech Sonny was so patient and great with Jolene. She was super friendly and even took the time to answer questions I had about one of our other dogs which I really appreciated. So much love for the wonderful staff at VEG!

Dr. Jernigan and the rest of the staff treated my dog quickly, explained everything to me and were very friendly and caring. They all did an amazing job. I truly appreciate the care you provide.

Our experience at VEG was nothing short of amazing. I brought my AiChan “Chi chi” in at the recommendation of our vet. She had recently been diagnosed with Type 1 Diabetes the week before. She was lethargic, refusing to eat, peeing and drinking a lot. We had not received our insulin yet and local Costco was on back order. From the moment we stepped foot in the door we were welcomed and taken to a room right away. The staff interaction with me and her was comforting. Chi chi stayed with them from Wednesday to Friday night. I received updates regularly on her status and felt reassured knowing she was doing well. I was also welcome to come at any time to visit. I loved the fact that I could stay with her the whole time if I wanted. Being that I had never administered insulin before they took the time to teach me how. Before leaving they cleaned her well, made sure we had everything. The staff and doctors were all so attentive and caring. I could feel the love they have for our pets. Thank you all for making our experience during such a stressful time comfortable and loving for her. Side note: thank you for shaving her and making sure her new “fur-cut” didn’t look crazy 😉

I would like to highly recommend and thank the emergency animal hospital VEG ER in White Plains on Tarrytown Road. My newly adopted cat needed emergency care for a surprise bladder issue on Sunday morning and again on Monday night. The vets, vet techs and staff there were so amazing and our boy got the best care. Please visit them if your pet needs emergency care. I was blown away by their thorough care and extremely good bed side manners and kindness with humans and animals. You can tell these people love animals and their jobs. Also please keep Rubio in your prayers for continued healing. Thanks! Before and after pictures thanks to VEG ER in White Plains! AAA++++++++++++ 🐾💛🐈

These people are very concerned with your pet's needs. They are very respectful and want to do nothing more then help get our pets on recovery. They are also very passionate about the owners feelings and concerns. They're in this for our animals and not the money. Thanks again to EVERYONE at VEG in Chapel Hill, NC for getting Baby feeling better.

Our baby we found out has anaphylaxis after we rushed her in for care. They assured me it wasn't my fault and based on all of the tests and imaging it was more than likely a severe reaction to a likely bug bite or sting. We spent about six hours there and I felt involved and comfortable the whole time. Everyone on the team was reassuring and welcomed questions which helps me rationalize what's going on. They followed up with me on some questions I had on medications. Extra thank you for the magic turkey and gravy baby food that made her feel so much better. Luckily she was seen right away and there had to be at least four people attending to her at first. When we were out of the woods and had to be monitored I got to stay with her in a quiet room between check ins. Then she got to thankfully come home with us and is much much better today. Although I left with anxiety about future anaphylactic shock events I feel thankful to be so close.

I want to first start by saying thank you to everyone that helped us. When we first came in, we were very anxious and scared.The staff are amazing! Dr.Constantinou answered all of our questions and made sure our cat was okay. Nurse Coco was extremely helpful and patient. I want to give a huge shoutout to Nancy, she made us feel comfortable and made the situation so much easier. She is a very sweet person. I also want to mention the environment is very clean! Pricing is very reasonable. My cat is good now :)

Fantastic care and great service. My dog had a foreign object in her and was transferred to VEG at the recommendation of my urgent care vet. After a consult with VEG, they provided different treatment paths and were considerate of my budget. The entire team was fantastic, intelligent, and caring. During my dog's recovery, we had to return once more, and again the whole crew was fantastic, providing tiered/escalating treatment plans based on her response(s) during recovery.

Everyone there took very good care of my dog Mandy today! The receptionist (Raven) was so kind and made us feel comfortable. The technicians and Doctors were friendly, knowledgeable and compassionate. Noone ever wants to need the ER, but sometimes we do and it is so comforting to know how much they care! I also love that you are able to stay with your pet the whole time! The facility was very clean and rhe staff was continously cleaning which is also so great to see! Mandy says thanks for taking care of her 🥰🐾