24-hour
emergency
vet hospital

This place ROCKS!!! I brought my cat 5050 in for a foxtail in her eye and they did the deed. Reasonable fees. I’ve been doing TNR ferals for 30-ish years. I have to say this place is the nicest I’ve ever been to. And a week later her follow up showed she is 100% good to good. Rocket crew at VEG. I’m so glad I’m a VEGetarian~ 👍🏻👍🏻👍🏻👍🏻👍🏻

Excellent experience with VEG ER in San Ramon , professional team oriented work flow. We were informed throughout our visit and especially appreciate the transparency and open approach to the veterinary care. We were able to be with our dog Olive as she was given sedative , monitoring, exam and diagnosis of bilateral ear infections by a veterinary nurse and two DVM! Highly recommend this vet emergency room. Big thank you to Dr Christine Kim DVM and Kylie C. RVT for their professional top notch care !!

Highly recommend bringing your loved pets here. The care and service towards the pets and their humans was above and beyond. Transparency is a value here as there is no bringing your pet “to the back” - every station is out in the open so you can be with your pet through every procedure and test. The staff has blankets and drinks for the humans to ensure we are also comfortable while waiting for our pets to heal. The demeanor and care from the staff was truly something I’ve never experienced at a vet before - I felt so taken care of and believed my dog was in the best hands possible. I walked in with my dog who had lethargy, loss of appetite, and diarrhea, and there was no wait, and urgency to solve the issue. What we though was an irritated GI tract was actually a flipped stomach, to which the entire team responded to rapidly and brought him into surgery. I was allowed to stay overnight with my dog while he was healing which helped the both of us with our anxiety. I have never witnessed this concept at a veterinary clinic before and I wish i could give 10 stars

I worked with Danya, Lauren, Steph, Krista, and Holly and felt extremely comfortable and confident that my dog was in good hands. My dog was acted on quickly and efficiently. Everything was explained thoroughly and in a way that I could understand. If I had questions, they were answered in depth. I went in stressed, and left calm and comfortable. The invoice i received was quite reasonable. I will be telling friends, family, and coworkers about my great experience. VEG far exceeded my expectations. I thank the company and team for all the help we received!!

This review is largely excluding cost, because although there were many positives about it, the overall cost of vet care is insane. I came here after driving around all morning looking for a place that had a vet available for immediate attention. The person who I spoke with at Uptown recommended this place. I had never heard of them but they were super close to everything so I went over. The whole experience from the moment I walked in was so much better than anything I have experienced in the 25 years I have been taking dogs to vets. We never had to leave our dog's side. We saw everything that was happening around and got to see them work in true worst case scenarios. They were kind, professional, attentive, and worked hard to care for every animal around. Our girl was not doing well and given my experience at other vets, I don't know if she would have made it had we taken her elsewhere. I had my kids with me all day the first day. A 4 year old and 1 year old in an open space with sick animals and lots of equipment isn't ideal. They have iPads to watch movies, snacks, the good water machine, coffee, tea, coloring books, puzzles, etc. I think the sceen time and snacks the day prior (and the stress of seeing our Pep so sick) made the behavior a little less than ideal the 2nd day so we got a private room. I probably was not in my calmest state, either, but they were all amazing and kind. My husband brought our baby home this morning. My littlest is already stomping around saying "Peppy! Peppy!! Hi Peppy! Peppy Baby!" She is home and happy and largely unaffected by the stress of the last few days. I really think she is doing so well not only because of the vet care she received, but also because of the environment at this clinic. As for the cost - like I mentioned, vet care is sooo expensive. Was it a lot of money? Yes. Worth it? Yes. It isn't like we can't pay it nor wouldn't have paid more if necessary, but it just adds up quickly. I don't have to tell anyone how expensive life is here in San Diego. HOWEVER, they honored our request to approach testing incrementally, and they even said things like, "let me look at the finances and see how far we can stretch out the hospital stay with what you have paid." You never hear stuff like that. And when I asked about tests, they were honest in that we could totally get them if we wanted, but they knew we didn't want to blindly test and they didn't think the results from other tests made it necessary. It usually is what it is and everything is done out of your sight anyways. We got out of the 2 day hospital stay and a bunch of testing and meds for a little over 6k. And the experience itself was definitely better in every way. If you have an emergency, I highly recommend VEG!

everyone at this hospital loves animals and humans everyone that helped on my cat, billy's case especially all three doctors that were on his case. They have an amazing loving staff day and night and an amazing team it was hard on everyone and they were so loving and caring and kind with me and especially my boy there was ups and down on his health and that god he made it out but regardless he was in such good hands i never once stressed about how they were handling him and caring for him thank you all so much again sending much love from my cat billy and I. I'd also like to add your allowed to stay with your pet as long as you want and can even sleep there. And the doctors really take their time to explain to you EVERY LITTLE thing so you feel included and they help you understand everything even the anatomy of your animal your even allowed to watch the surgeries and be close to your animal you will never once feel left out.

We were transferred to VEG because our initial emergency room was on diversion. Not knowing what to expect, I was highly satisfied with every aspect of VEG. When we arrived they were expecting us and flew into admission and treatment. The quote I was given was 4,500 less than others I was given at the initial emergency room. I was shocked when they asked me and my son if we wanted a bed to stay the night with my dog. Usually Vet Emergency clinics take your dog and you don't see them until you pay and are discharged. The staff ran through my pups treatment plan and offered us snacks. The nurse talked with my son and showed him the other animals. When we decided to go home to sleep, they promised texts and phone calls. The next day I was welcomed in to sit with my baby. They took extra precaution not to discharge him until they felt he was ready. They did not rush his discharge to get rid of him... actually I'm almost certain they would have kept him another night because he was so loved. VEG changed my perspective of what Vet Emergency Hospitals could and should be. I will be bypassing my usual Emergency Clinic and coming straight to VEG next time. I can't say enough about the staff...especially the night staff!!!! e I cannot for the life of me remember the names of the staff. The first 1 was the night nurse who was in charge of the admitted animals... glasses, blond hair..super sweet. The second was the day vet tech...guy, so kind and I watched him kiss all of the babies like they were his own...smells like vanilla if that helps narrow it down. Also the doctors both night and day were pleasant and thorough with explaining his condition and plan for treatment!

I had to bring in my cat last night for an emergency visit, and I couldn’t be more grateful for the incredible care we received. As soon as we walked in, the entire staff was so kind and welcoming. They got us into a room right away and they immediately started taking his vitals, which showed me how they really prioritize their patients. Also a special thank you to Dr. Sweetwood for being so thorough and patient in explaining everything to me. The whole team was understanding and truly showed they cared about our pet. The complimentary snacks and water while we waited was a thoughtful touch as well. I highly recommend this location to anyone looking for professional, and efficient veterinary care.

I had to take Sia, my cat to VEG today because VCA Animal Hospital on Bradshaw does not have a doctor. I thought my cat was in respiratory distress because she got a cold and was breathing like she was distressed last night. I did not sleep at all and I was very stressed out and concerned for her. Upon arrival they called a doctor right over who assessed her and told me she was not in respiratory distress and put us in a private room where more vital signs were taken. We saw a doctor in less than 10 minutes and we were assured the cold needed to run it's course and she would not recommend antiviral medication. The doctor said we could take her home. I thought we would get a huge bill but she said there was no cost because they didn't do anything. But, they did a great service for me and my husband because we had piece of mind that our furbaby was not going to die. The fact that they took her immediately to see a doctor for triage to determine if she needed oxygen was very impressive. I was in tears. All staff who checked out my cat, Sia, did a wonderful job. I truly appreciate this service being here in Elk Grove and I highly recommend this emerging service for all furbabies.

After noticing our sweet boy was holding his neck down we took him to our local vet, we were given the run around on treatment options & were eventually told we needed a $5,000 MRI done at another clinic so that they can figure it out. We were keeping him medicated until we could get him into physical therapy because we were under the impression of a pinched nerve or disc issue & our local vet wouldn’t help us any longer. Fast forward two weeks later his health was declining. We made the decision to bring him into VEG, immediately we welcomed with the most compassionate and caring staff. Dr. Smith & Jacy came over to look at our boy & said she wanted to check for cancer. Many people brought their animals in the hours that we were there & the attention to Kane, my husband & I never slacked a bit. After some x-rays, it was confirmed that’s exactly what it was & unfortunately we had to make the decision to euthanize our boy. Jacy moved us into a private room to say our goodbyes, & share thoughtful words. Dr. Smith was extremely thorough and patient with us & our questions. I cannot thank them enough for the level of care ourselves & Kane received that night. Picture tax of our sweet boy. ❤️

We took our little pitty dog to the ER because she had a laceration right above her eye. We very much appreciated how kind and professional every single vet tech was with us. We loved the open floor plan of the clinic. We loved being able to be part of the process. Vet techs were very competent. We very much appreciated learning that our veterinarian had been trained at one of the best programs in the country. Her suture skills were really good (excellent). Better than we had experience many times in the past with our other dogs. Anesthesia protocol was very good.

Do NOT hesitate to take your pet here. If anyone knows, it would be myself since i practically lived there for 3+ days. There is not one thing that the team at VEG Nanuet could have done better. They collectively saved my dogs life. I was there for days with my dog, and had the opportunity to meet what I believe to be most of the staff, and every single doctor, vet tech (nurse), receptionist, vet assistant etc etc was absolutely AMAZING at what they do. My elderly dog had to undergo major surgery with aspiration pneumonia, and as most know who have had similar experiences with elderly humans and animals, that's a death sentence in many cases. But my sweet girl is home, happy, playing with her ball, because this amazing team made it happen. They watched me sob for days, and every single person had wonderful bedside manor, even making me laugh at my worst. My tears of heart break turned into tears of joy knowing my Lady girl was coming home with me. The transparency here with being able to watch everything, including the surgery, is unmatched. I thought it was the end for my pup, but Dr Raino kept me going, and Dr Catto performed the surgery that saved her ultimately. I cannot thank them enough. I truly have a place in my heart for these people now after what they've done for my girl and my family. Because of my experience here im certain my future career path is in animal medicine, watching their empathy, kindness, and real true knowledge of animals is inspiring. I haven't slept in days so i may be rambling, but it's the rambling of a happy dog mama in the end. PSA as well, ban peaches. For good. Thank you all again!

I would highly recommend using veg er before any other place around. They were super efficient, caring and just amazing. They do not just try to raise your bill for unnecessary work like some vets we have been to in the past. They actually care about your animal. Everyone from the receptionist to the doctor were amazing and I’d like to thank them for taking such good care Jack for us, from the time we walked in with him until we left. They gave us the time we needed to spend with him before his final moments and it is all appreciated. We had Veronica, Amanda, Jennifer.and Mei to name a few. Thank you all again.

It's hard to find the right words to express how thankful we are for this entire team!! Our sick pup spent two nights here and our family spent many, many hours ourselves here. We must have met almost their entire team and every single one of them was kind, caring, smart, empathetic, calm, and straightforward about what our pup would need. It was truly incredible that they allowed people to stay with their pets- and still stayed calm with multiple emergencies at once and multiple humans watching them!!! I really don't know how they do it. Feel so, so lucky to have a VEG here in Littleton. Thank you all for providing life saving care to our guy Rocky❤️❤️❤️🥹🥹🥹

Piggy backing on my husbands review because words cannot express the gratitude I have for this place. Everyone is amazing here and have a great compassionate team that will do everything they can to help your pet. Our Salty is 14 years old and did not think it was possible but they managed to get her better and return to her usual shenanigans. People with the bad reviews/comments about the cost, need to understand that this is AN EMERGENCY service. I understand times are tough for everyone but if you want/need the best care,it will be well worth it. Also the concept of being able to be with your pet the entire time is absolutely amazing and I cannot imagine going anywhere else now.Will recommend them to everyone!

I want to sincerely thank the entire team for the wonderful care they provided to my dog, Kira. From the moment we arrived, everyone was kind, professional, compassionate, and attentive. The staff took the time to listen to my concerns, thoroughly examine Kira, and explain everything clearly. They made both of us feel comfortable during a stressful time, and I truly appreciated their patience and caring attitude. It is clear that this team genuinely loves animals and is dedicated to providing excellent care. Thank you for treating Kira with such kindness and helping her feel better. I am very grateful for the support and exceptional service we received. Highly recommended! ❤️❤️

The staff are great! I recommend them 100%. My puppy Peyton is recovering from Parvo sadly, they have done what they could to help me out and now she's getting better and thriving. They will work with you. They aren't working for just a paycheck, this is a place that really cares for their little patients. Thanks to them my 2 1/2 month old Peyton is still alive!

Brought savior in for a gunshot wound hands down the best care and services staff is very friendly and knowledgeable provided us with information on the dog care from arrival up to discharge they offer various payment options. They’re genuine here for our pets. They don’t refuse treatment or care I highly recommend and trust our fur babies in their hands. Thankyou for a wonderful experience and for helping through this hard time.

Wonderful experience! The care and understanding that our dog received was amazing. From the minute we walked in the door and walked out the door our pet was with us, together through all the procedures we experienced understanding, patience, and professionalism with medical explanations along the way. We observed other pets and their owners being treated the same way. Keeping us together relieved a lot of anxiety and fear, which meant the world to us to be by his side and for him to see us. We want to thank the staff at VEG Shrewsbury for the amazing treatment that our Kangal received.

We drove from Toledo and I can’t say enough good things about this place. From the moment Chapo and I walked in, everyone treated us like family. They were incredibly attentive to both Chapo and myself, made sure I was always in the loop, and even connected promptly with Chapos neurologist. What really stood out was how comforting they were and how much they genuinely cared. It’s handled so differently than anywhere else I’ve been. A truly safe and caring space when we needed it most. I 100% believe Chapo wouldn’t be here if it wasn’t for this place and the people that cared for him. Just wow.