24-hour
emergency
vet hospital

Highly recommend. We were able to talk to the vet on the phone before making the drive for our dog. Once we arrived, they were so kind and compassionate. Very informed and they walk you through the process and charges before doing anything. I also like that we were able to be with our dog while they ran the tests. They let us bring our other dog in as well and gave her lots of love and treats!

I cannot express enough gratitude for the extraordinary care Stanley and I received at VEG on Route 59. Dr. Kayla Casavant (K) and technician Crystal were absolute angels during a high-anxiety night. Dr. Kayla took so much time with me—both on my initial phone call and in the room—listening with true empathy, sharing stories about her own cat, and completely calming my fears while treating Stanley. The entire overnight team was amazingly warm, kind, and professional. If you want compassionate, top-tier care where you never feel rushed, this is the place.

So grateful for everyone who works here. As far as emergency vets go it was reasonably priced. My 19 year old baby got in a fight with our younger cat the other week and she had a really bad infected wound. I called around to 3 other emergency vets around midnight that said they weren’t taking new patients. At VEG they told me they don’t do that. They have you sit there with your pet while they treat them. They showed so much love and goodness to my baby and to me. Now she is back to herself and I couldn’t be more grateful to have her. Thank you all!!!

I would highly recommend using veg er before any other place around. They were super efficient, caring and just amazing. They do not just try to raise your bill for unnecessary work like some vets we have been to in the past. They actually care about your animal. Everyone from the receptionist to the doctor were amazing and I’d like to thank them for taking such good care Jack for us, from the time we walked in with him until we left. They gave us the time we needed to spend with him before his final moments and it is all appreciated. We had Veronica, Amanda, Jennifer.and Mei to name a few. Thank you all again.

Our dog ate a towel and were worried about his intestines. Took him there and the staff was great. Busy, but great. It's an open architecture, everything is out in the open, basically just a large room, you kind of get to know what's going on, the good, the bad and the ugly. Staff are super busy, and it is expensive, but they know what they are doing and are prepared for anything (that fits) to come through the doors. We were encouraged to come visit and sit with our dog as he needed to be there for about 10 hours to get a couple sets od X-Rays. Not the most comfortable place, but we sat in his cage, and I think he felt OK.

⭐⭐⭐⭐⭐ I cannot say enough amazing things about VEG Allen and the entire team, especially Dr. Brown and the Monday night shift team (7/20). Our local urgent care veterinarian referred us to VEG after my dog, Koe, swallowed a corn cob. They had already attempted to induce vomiting without success, so after an almost hour-long drive, we arrived a little after 10:00 PM. From the moment we walked through the doors, we were greeted with smiles and immediately brought back. The hospital itself is unlike any emergency vet I’ve ever seen. Being able to stay with your pet throughout the process or see them at all times even if they required a procedure made an incredibly stressful situation so much more comforting. The team first tried a stronger medication to induce vomiting, but unfortunately the corn cob still didn’t come up. Dr. Brown sat down with me and thoroughly explained our options: endoscopy or surgery. She answered every question I had, never made me feel rushed, and had such a calm, reassuring presence that immediately put me at ease during one of the most stressful nights I’ve had as a pet owner. After talking with my husband, we chose to move forward with an endoscopy since it was less invasive, more cost-effective, and offered a quicker recovery. By the time bloodwork was complete, it was after midnight, and now my birthday. Spending my birthday at an emergency animal hospital definitely wasn’t how I imagined celebrating. Unfortunately, the endoscopy was unsuccessful because of where the corn cob was lodged. Once again, Dr. Brown patiently walked me through our options. She even told us we could have our regular veterinarian perform the surgery the next day if cost was a concern. After another conversation with my husband, we decided to move forward with surgery at VEG because, despite only knowing Dr. Brown for about three hours, I trusted her completely. I was able to watch through the OR window as Dr. Brown successfully removed the corn cob. During surgery, I mentioned to one of the nurses that it was my birthday. When Dr. Brown came out after surgery to tell me everything had gone well, she wished me a happy birthday and said she was sorry this was how I was spending it. That simple kindness meant so much. I stayed until Koe woke up from anesthesia before heading home around 4:00 AM. Before I left, Dr. Brown told me she would personally call with an update between 7:00 and 8:00 AM. At exactly 8:00 AM, my phone rang. She let me know Koe was doing great, explained the plan for the day, and said that if he continued eating well, he could come home that evening. When we returned that night to pick him up after my birthday dinner, I walked over to Koe’s kennel and immediately burst into tears. The staff had decorated his kennel with a Happy Birthday banner, put a birthday headband on Koe, bought cupcakes, a little plant, and a birthday card for me. After such an emotional, exhausting 24 hours running on almost no sleep, that thoughtful gesture was beyond anything I could have ever expected and meant more to me than words can express. The medical care we received was exceptional, but what truly sets VEG apart is the compassion, empathy, and humanity of every single person we encountered. They treated Koe like he was their own, and they treated me with so much kindness during an extremely stressful time. Dr. Brown and the entire Monday night team, you are all absolutely incredible. Thank you for saving my sweet boy and for turning what could have been one of the worst birthdays into one I’ll never forget for all the right reasons. To the VEG leadership team: if you read these reviews, please know that Dr. Brown and the Monday night staff deserve every bit of recognition. They are an incredible group of professionals who exemplify what emergency veterinary medicine should be. I sincerely hope we never have another emergency, but if we do, I will gladly drive an hour back to VEG Allen without hesitation. I will also recommend VEG to every pet owner I know. Thank you from the bottom of my heart.

Super attentive and sweet. Dr.Alexander and Brie were quick to action when our sweet pup ate an AirPod (ugh I know..) They told us about previous experiences they have had and how they typically went to ease our minds. Our little guy went right along with them and they were so kind with him. He looks sad here but I promise he loved all the affection.

The staff was fabulous handling our pet emergency. They were very quick in identifying what was happening and took excellent care of our pet. Our pet ended up passing quickly once we arrived and the doctor explained everything and was so good with listening to our wants and needs. We were given post death options and taken to a separate private room after. I am so glad we chose them with our pets final moments.

We brought our puppy Pearl in as an emergency after she suffered a leg injury, and the entire team at VEG ER for Pets in Winter Park was amazing. From the moment we walked in, the staff was loving, attentive, and made sure she was comfortable the whole time she was there. They clearly care deeply about the animals they treat, not just the medical side of things but her comfort and emotional state too. We were understandably distressed bringing her in, and the staff made a scary situation so much easier to get through. We are incredibly thankful for everyone there who took care of our little girl. Highly recommend this team to anyone who needs emergency care for their pet.

I truly could not recommend VEG ER more. I spent all morning either on the phone or sitting in waiting rooms at other emergency vets, only to be told there would be at least a three-hour wait. I think any pet parent can understand that feeling of desperation when something is wrong and you know things can go downhill so quickly. VEG was my last call, and from the moment they answered, they asked what was going on and immediately told me to head their way and call as soon as I got to the parking lot. They took such amazing care of our girl, Sif. I also really appreciated how transparent they were with pricing. They gave us an itemized receipt and even refunded us for a test we ended up not needing. They sent us home with a detailed recovery plan, which gave us so much peace of mind. Most of all, I want to recognize the kindness we were shown. After feeling like some other emergency vets in the area were dismissive or even a little rude, VEG was the complete opposite. Every employee we interacted with was so sweet, and you could genuinely tell they loved what they do. Even nurses and doctors who weren’t directly caring for Sif still stopped to give her pets and attention. Hopefully we never need an emergency vet again, but if we ever do, there is no question that we will be going back to VEG.

I want to thank the staff working overnight last night. We brought my Diesel baby in because he was really struggling. Even though it was 3 am the staff was quick and very compassionate for our situation, all hands were on deck. I’d like to thank Dr. Rocha for explaining things in a good manner and being very patient with my family during this time. Also of course for taking care of Diesel and not sugar coating anything no matter how hard it was to hear. She was very caring. It was a very hard time for us as we had to put my almost 13 year old baby down, but i’m glad it was in the hands of your animal hospital. Thank you for caring for my Diesel when he needed it most. May he rest in paradise🤍

I brought my puppy in after he got into some trouble and I was really worried. The staff was incredibly attentive from the moment we walked in and made me feel so much better. They were very transparent about pricing upfront and even gave me helpful information about pet insurance. What stood out the most was how warm and welcoming everything felt. I truly felt like my puppy was cared for with so much love. They also allowed me to be in the back and involved every step of the way which meant a lot to me. I have never had such a positive experience with an emergency vet. I hope I never have to come back but if I do I will absolutely return to VEG. The staff was amazing and so kind I really cannot express this enough. Thank you so much. 💕🙂‍↔️🙂‍↔️🐾

We brought our 1 year old Dachshund in on a Sunday and had to do emergency surgery for an obstruction. I am so grateful to the VEG team for the compassion and kindness they’ve shown Archie and our family during our stay. The open concept is great and I really appreciated the transparency and being able to stay with our dog through the entire process. They are so accommodating especially with overnight stays. We worked with the most with Dr Patel, Dr Lingin, and Dr Fletcher who are all wonderful! But every single employee, from the doctors to the nurses and the assistants, are all amazing. Especially Jess W., Jessi, Bre, Sam, and Emma, we spent a lot of time with them and they were nothing short of amazing. For anyone needing an emergency surgery or visit, I absolutely recommend bringing your pet here.

If you ever have a pet emergency this is the place to go. My cat Hiccup needed to be seen not once but twice this week and both times the staff was kind, caring and attentive. I was able to be with my pet through every test and exam, able to be involved and keep my cat calm and comfortable throughout it all. Dr Armstrong and her staff Ella, Edwardo, Jocelyn and Sarah M are only some of the staff I dealt with and I cannot sing their praise high enough.

I had to bring my dog Pudding in on the 4th of July for an anal gland that looked like it was about rupture through the skin. Eddy (vet assistant) was quick and very nice helping us get checked in. Our nurse Tony was knowledgeable, gentle and efficient with my dog who was in pain. Dr. Watson was very mindful and gave great after care advice and care during the procedure. I’ve always heard nothing but great things from pet owners about VEG Boynton specifically and fortunately/unfortunately have had excellent care from them with my dog also! Thanks VEG Boynton!

Dr. Emily Rue and her team of techs are truly extraordinary. Having been to other emergency hospitals in the past, I have yet to come across such a caring and dedicated team as VEG. They showed extraordinary care for both my girl Millie and myself. They went out of their way to help us and I cannot recommend their services more. The experience itself was great - being able to be by my girl’s side throughout her treatment meant the world to us. They even had a sofa bed that we were able to sleep on together while we awaited her results. All in all, I cannot recommend the team and the facility itself more. I will not go anywhere else for emergency care in the future.

This place exceeded my expectations. Worth every penny. I left feeling assured and my little buddy is feeling better. I loved that I could call and speak with a vet and get advice before coming in too, super helpful. The reception, tech and nursing team were very personable and helpful. Dr. Prevallet, was very thorough and simple in explaining her diagnosis and treatment plan. Hopefully I won't have to but I will be back to this location if the need ever arises.

My little jack Russell was in a lot of pain. I called and they were extremely professional and polite. I can't sit in small rooms and that was not a problem. They immediately started checking her right when we arrived. They took really good care of my pup. I highly recommend this animal hospital. Again I highly recommend this animal hospital.

My husky was severely lethargic and had been throwing up for over 24 hours. He was in so much pain. After 2 long nights of laying in the floor with him and wondering if we could make it to our primary care vet, I decided it was time to get him some help. I called several places and ended up taking him here by the direct recommendation of the doctor, who was willing to talk to me on the phone! I am SO glad I did. I can’t say enough about the medical team here. Everyone was very thorough and made my dog and I comfortable from the very beginning. Unlike some ER vet places, they don’t try to sell you things, or treat you like a number. Most importantly, they were eager to listen to ALL of the details I had for them regarding my baby, and they genuinely cared. I am so grateful to have found this place, it was worth driving the extra 20 minutes for me!

I am genuinely so surprised and happy with this new animal hospital. I brought my (not so) stray in today and, despite walking in to the most heartbreaking and delicate situation, every single nurse and tech was so kind to me from beginning to end. I was hoping that going early enough in the morning would reduce some of the typical ER wait time, but even though I was still there for a while I was frequently checked-in on and cared for. The nurses and doctors that chatted with me were very kind and I could tell every visit w me was intentional. Even listening to their debrief after losing a patient and a couple of team huddles, I was blown away by their care and professionalism. The efficiency was admirable. They listened to my nervous rambling and were clear but kind about their safety standards and expectations (w me bringing in a half-stray pregnant tortie) and still gave her so much care through a carrier. I truly hope I never have to go back but if I do, I know my babies are in the best hands.