24-hour
emergency
vet hospital

I am so grateful for Dr Volkman and her associates at Veg ER. Our 12 yr old dog "Bug" was having difficulty breathing and I can't say enough about how caring and intelligent the staff was. When we first arrived he could only walk a short distance so they made him comfortable right where he was so he could rest and proceeded to treat him there. I've never seen our dog so at ease with strangers, I really believe he sensed the genuine caring they surrounded him with. I was amazed. Their home care instructions were detailed and easy to understand. One of the girls there even decorated his folder for his paper work with his name and some art... a small detail but little things like that really mean a lot. I can tell you these people genuinely care about the animals they treat. I highly recommend and won't hesitate to return when and if the need ever arises again.

We are so grateful for the care our dog received at VEG when she suddenly passed out. It was a frightening experience, but everyone we encountered was kind, compassionate, and genuinely caring. The team treated our dog wonderfully and performed a thorough evaluation to determine the cause. They kept us informed every step of the way and made us feel confident that she was in the best hands. While she recovered on her own, the testing and evaluation gave us tremendous peace of mind that there wasn’t a more serious underlying issue. Thank you to everyone at VEG for your expertise, kindness, and exceptional care during a very stressful time.

We had to take our dog, Gary, in for a minor injury (torn claw that had to be removed) and I was super impressed from the moment we walked in. No questions asked, because it was obvious what the injury was, we were taken straight into triage, seen straight away by the nurse and then again by doctor 10mins later. She explained the whole process of what she recommended (sedation, removal, follow-up care, antibiotics and painkillers) while also asking if we understood and if we had any concerns. What I especially loved about this place was the open and transparent environment of the facility. It felt like being in a human ER. We were practically in the middle of all situations and treatments and we were so close to Gary all the time. Often, at other places, you send your pet off to a backroom and you have no idea what’s going on. VEG ER is not like that. You’re literally sat with your pet through the entire experience. What’s also great is because you’re allowed behind the curtain, you get to see what else is going on. Behind us was a couple who had a cat with lots of complications and they had to make some pretty upsetting decisions. The vets were extremely kind, empathetic and patient with them. Which took a lot of time and time away from our dog being treated. BUT… because we were in the same room, we could see what was happening and were able to empathize with this family. We had a full visit time of 4.5hrs, which would usually annoy me, but because I was able to see everything going on, I truly understood why it took so long. I’m so impressed with this place that I wish they had a regular vet offer rather than just ER. I hope I never have to return, but solely down to obviously not wanting my dog to need it. If we ever need an emergency vet visit again, this is where I’d return. Recommend to all for any emergencies.

I came here because my friend had a great experience with her dog and she was absolutely right! Really amazing staff, everyone was caring and attentive and made sure me and my pet were comfortable with the treatment every step of the way! They really took care of my elderly frenchie! And happy to know Dr. Conway has expert knowledge on frenchies because she has 2 herself! This will definitely be my go to ER from now on.

Super quick triage! Excellent staff who care! Up to date facilities and equipment. As a Pet Parent I loved being included in every step of the care. Their new facility model is an open exam room plus waiting area. My dog is high anxiety, and honestly I get overly stimulated in noisy environments too. If you or your pet is anxiety prone, make sure to inform the staff at the beginning of the process, so you can be accommodated in a quiet, maybe darker, space. We ended up in one at the end of the visit and I appreciated it! I was unaware of the VEG ER new service model of an open floor with multiple staff working and chatting around you. I loved being seen quickly, I loved the staff but it all was quite overwhelming if you don’t know what to expect or how to advocate for yourself or your pet. Oh, and I loved getting the estimated costs on the screen and for the first time at an ER vet said no to two line items that I felt were not necessary—so that brought our estimate for a vomit and diarrhea case to just over $1,000 for the visit and various tests. I will ABSOLUTELY return as I love spending money on pet care (ha😂 my girls seem prone to issues!) but will now ask for a quieter space for waiting and care. Thanks for the great care!

I called another emergency vet for advice prior to calling VEG. The other vet’s call was about a minute long, only spoke to the receptionist, and was told to bring her in immediately. When I called VEG, I was connected immediately with Dr. Morgan. We devised a home plan of action to try first. While that course of action didn’t work out, I drove the 30 minutes to VEG, despite other ERs being closer. Once there, Dr. Baxter was very clear from the beginning about this possible being an end of life situation. We tried some IV interventions that weren’t working. He explained why it likely wasn’t working and was clear he could try more lifesaving interventions but cost was factor for me. He was clear in explaining he’s happy to do those higher level interventions but didn’t feel they would prove successful anyway. We made the very difficult decision to end my fur baby’s suffering. The end of life experience was private, ran at my pace, and everyone was so caring and attentive. The nursing staff was attentive and caring and Dr. Baxter showed compassion and emotion throughout the process. Do not go to any other vet ER! Highly recommend even though it was a tragic situation.

I don’t know where to start. We were sent here from another clinic. Our kitty Chloe was in bad condition. We had a bad feeling she wouldn’t make it. The staff was incredibly helpful in every way. The hospitality was amazing and on point. This is a high quality emergency room. I would say worth it because of the service and how our fur baby got everything she needed. SHE MADE IT! She’s family and they saw what she meant to us. We stayed the night with her to make sure she was okay. They would update us every time she was getting something or what they were doing. How she was doing. She was improving quick! Very honest staff!!! Which I loved a lot! You don’t get that anymore. The both doctors we had were very knowledgeable when any question was asked. They had the answer and explained it very well so we could understand. Very kind, smart and friendly. They made you feel very comfortable there. Manager was very nice. The staff is checking every single pet in there all day. They were on it. They hardly even sit taking care of the pets. They really care so much. I can’t say how thankful we are for the whole staff there! YOU'RE AMAZING! Thank you for saving our Chloe! 😭 ♥️🐈‍⬛ 🙏🏼

We had to bring our boxer in for emergency CSection. The whole chipped in due to having 14 puppies. We lost 1 at home and 1 at the hospital. Everyone was so nice and saved my baby's life. We had to return 3cweeks later due to a puppy aspirating. She was admitted and her care team took such good care of her. Thank you Dr. Lingen, Dr. Hammett, Dr. Patel, Sam, Jess W, Taylor & Jess. We are so grateful!

I felt more compassion in this room than I have when I go an actual ER for humans. That is a quality we need back at all levels of humanity. This group of people should be proud of what they do not just for the animals but for the humans too. They were often showing empathy for the situation more than the owners could appreciate. I can’t say enough. I am grateful for them all

The long awaited review! My star team! ⭐️Dr. Klipin ⭐️Yoshi ⭐️Nayeli ⭐️Rene ⭐️Brandi ⭐️Dr. Kuscevic ⭐️Diana This team is AMAZING! I don’t even know where to start. I came in on Saturday 06/06 at 9:30pm for an endoscopy on my son, Luther (doberman) who swallowed a small tennis ball. The team got to work very quickly starting him on Apromorphine. First dose didn’t work, YAY let’s give another dose to my hard headed boy!… still nothing. Fantastic! Let’s do an x-ray. “Mom, you’re gonna want to come see this” The team finds not 1, but 2 balls. Endoscopy time! I got a front row seat to watch the whole procedure which was very entertaining I might add. We end up finding out that this not so little man was putting together what Dr. Klipin very accurately referred to as a ‘treasure chest’. He had devoured 1 pair of my underwear, 3 tennis balls, a couple of pieces of cardboard and a heck of a lot of grass. Every pull was a celebration! 🎉 Unfortunately not everything got to be pulled out since it was located in some very hard to reach crevices in his stomach. We’ve reached the 2hr window… time to consider surgery. This is where I start getting emotional. Yoshi was very personable and starts to reassure me that everything will be fine; that this isn’t the first case they see like this and most definitely won’t be the last. He was by my side every step of the way and for that I appreciate him. We proceed with surgery. It’s 4am by this time and I have to work at 8:30am🤮 so I go home to take a nap. I come to see Luther during my lunch break and was absolutely delighted to see that Diana was sitting on the floor, taking care of Luther. She didn’t recognize Luther or I at first but she was one of the previous nurses at the Banfield Coral Gables location that quite literally watched Luther grow up from 3 months old to the wonderful boy he is now. I was SO excited to see her. I came back later in the day to pick him up and got told by Dr. Kuscevic that he was recovering with flying colors. YAY! On my way out to the car, I ran into Yoshi coming in for his shift. He could not believe that Luther had recovered so well and was so so excited for him to go home. I apologize for the long story time. Overall I just wanted to express my gratitude to everyone who helped me through this process. Nayeli, the vet technician who monitored his anesthesia and all of Luthers needs during his procedures. Rene, for getting a killer finger and hand workout when she was gifted the title of “the grabber” during his endoscopy (I hope you’re ok girl…because OUCH). Apologies to anyone whose name I left out! Here are a couple of pics of my menacing boy recovering maybe a little too well. He swears this whole ordeal was a figment of my imagination because he is completely unfazed.

My cat Navi had a ruptured abscess on his ear and had a fever, and we were most definitely in distress. They came to help before we would even get the door open and immediately started to access the issue. The nurses Michelle and Dr Bezdek were so amazing, the way how they handled the situation was amazing. Very fast and efficient. They were very informative and sweet throughout the whole process and were willing to help me with pricing. They took amazing care of my cat and i could tell he loved them as well and he just knew they were helping him. Overall best experience ive ever had at the vet hands down 10/10 would highly recommend for anyone! Thank you so much i am extremely grateful!

I had such an amazing experience with this emergency veterinary service. From the moment we arrived, Elexus was incredibly kind and welcoming. She greeted us right away, took us back quickly, helped with our initial registration, and checked us out at the end. She truly made the entire process smooth and stress-free. We were seen very quickly, which was such a relief in an emergency situation. The doctor, Dr. Ragbeer, and nurse who cared for my cat were absolutely wonderful. So gentle, compassionate, and thorough. My cat usually doesn’t act nice to other people, but they handled him with such care and calmness that he stayed relaxed and cooperative the entire time. It really showed how experienced and loving they are with animals. Everything about our visit was perfect — from the efficiency to the kindness and level of care. I’m incredibly grateful to the whole team and would highly recommend this emergency veterinary service to anyone who needs urgent care for their pet.

We had an excellent experience at VEG ER with our Loki. The team was careful, thorough, and detail-oriented throughout the visit. They clearly explained everything, and never tried to upsell us on unnecessary tests or treatments. They had all needed testing and diagnostics in-house and able to be done that night. They diagnosed the issue and provided the medicine needed to resolve it. I would absolutely bring him back if we ever need emergency vet care again.

My experience taking my 1 year old toy poodle Luxe was amazing. It was everything I expected and more. As soon as I stepped foot in the door I was met by one of the staff members and Dr. Pauline Bravo was right there to attend to my Luxe who was not feeling well. Veronica and the rest of the staff were very helpful, friendly, devoted and professional. I would recommend the VEG Emergency Hospital to everyone that needs help with their fur baby/babies. VEG staffs are truly team players. Thank you for taking care of my Luxe. Regards! Rossalyn🩷

My poor baby LaRue ingested some tinsel and I was advised by 4 different vets to come to VEG (highly rated) and asap for x-rays. I was greeted fairly quickly and they made sure to get me a room so my cat wasn’t nervous being out in the open area. I’m very observant and seeing how the team works and communicates well, I was never worried about her care here. Dr. Rodriguez and her team are very skilled, and it shows. When i called the front desk girls before coming in they were also very kind answering my questions and greeted me at the door when I arrived. Everyone here treated LaRue as if she were their own, and it was really comforting to see that. I’m very happy with this experience.

Amazing first experience, we couldn’t be more grateful. What a positive experience. We brought our 17 year old puggle, Mocha, in for Cushings related concerns when she was not doing well and could barely walk. Our regular vet was closed, and honestly, we are thankful it worked out that way because we found Dr. Randy Posada and his incredible team. From the moment we arrived, we felt genuinely cared for. The front desk intake lady was kind and attentive, and what really stood out was how directly and efficiently they communicated with the doctor right away, something we have not experienced at any other ER vet. Dr. Posada went above and beyond. He immediately performed an ultrasound, thoroughly checked everything. You could tell he carefully took his time evaluating and caring for Mocha. He noticed she was in pain and carefully assessed her spine, even identifying twitching in specific areas, which led him to suspect IVDD and spinal related pain. His attention to detail and calm, thoughtful approach made all the difference. She got a pain injection and medicine to take home right away so she doesn’t have to suffer one second longer. He gave us his full, undivided attention, never rushed, and explained everything clearly. He is very knowledgeable, professional, and compassionate. His medical notes were extremely thorough and he even sent over everything to our primary vet, which we really appreciated. Most importantly, Mocha started feeling better by the next day. My mom and I are so very impressed! Seeing her improve after being so uncomfortable was such a relief. We felt completely supported and confident that our pup was in the best hands. We are beyond impressed and so thankful. If you ever need an emergency vet (hopefully you do not), this is absolutely the place to go. Do not go anywhere else.

We cannot thank Dr Bogle and Staff enough for their amazing compassion, empathy, professionalism, knowledge, and overall care of our cat Slate. This was out 1st time using them and we came in with respiratory distress. From the second we walked thru the doors the medical staff was working to bring Slate back to good health. They were upfront with care plans, cost factors, giving viable options, and walking thru the process with you. Although Slate crossed the rainbow bridge that night, the entire staff was there with us and treated us like family. They truly love the fur babies! VEG Willow Grove will become our new emergency vet center. HIGHLY RECCOMMEND!

VEG is a very kind and unique vet experience. Being able to be with my sweet boy during the entire appointment, all procedures makes such a big difference. I believe all other practices in the future will follow their setup. Look at the nurse whose main function is to hold my sweet boy.

We came into VEG today after our 10 month old puppy had a bad run in with a stick. They were dedicated to doing everything they could to figure out what was going on and how to help him, even though it wasn’t super obvious and was a little tricky at times. They were SO helpful and got him taken care of. Literally the best care I could’ve ever asked for. They helped lighten the mood too and calm my fears. Our puppy ADORED them and we are so so so very grateful for their kindness and help to get him on the road to recovering. We were able to stay with our puppy the entire time and I cannot say enough good things. Special shout out to Darbilynn, Alysa, & Dr. Delgado for being amazing. Murphy was loving on them so much as they helped him. They explained his aftercare so thoroughly and answered all of our (many) questions without making us feel like a bother at all!! Seriously such an amazing group and I’ll recommend them for forever!

I can’t thank the staff at Veg enough for their compassion, tireless work, and unwavering dedication to their patients. During an extremely busy day, Dr. Cameron, Dr. Wells, and Dr. Thomas did everything they possibly could for our sweet Betty. They communicated Betty’s prognosis to us in a clear manner and were honest and kind at every turn. Every single staff member had her best interest and comfort in mind and helped keep me grounded. Our technicians Caitlin, Melissa, Danielle, and everyone involved in triaging her as a stat patient worked together to make sure she received the best care as quickly as possible. Raven and Jackie at the front desk checked on us frequently and never made us feel rushed about billing during this extremely difficult time and did everything to make us feel comfortable given the circumstances. During this time, the staff did a tremendous job with not only providing incredible care for our sweet girl but every single patient that walked through the door. Again I want to thank every single person on staff who helped our sweet Betty find peace, especially Dr. Thomas for giving her every chance possible and helping us say goodbye. The compassion we felt at Veg brought me to tears. I don’t think I have the words to truly express my gratitude to each of you but please know that your kind words and support aren’t something I’ll ever forget. On behalf of our little stinky lady, thank you so much.