24-hour
emergency
vet hospital

This isn’t our first visit to VEG, and I’m sure it won’t be our last—pet emergencies have a way of striking when you least expect them. It’s an enormous comfort knowing their team of wonderful, strong (mostly) women 💪 are there whenever we need them. I’m especially grateful they allowed me to stay by my pet’s side throughout treatment and included me in her care. No one knows a pet better than their owner, and that partnership made all the difference in her comfort and recovery. The staff answered every question with patience and kindness throughout our stay. Carla, our nurse, was gentle and attentive with our girl in a way that meant more than words can express. Dr. Croel was thorough, direct, and honest with us every step of the way. The facility itself is spotless, and the staff clearly prioritize patient care in everything they do. As much as we hope to never need an emergency vet, we’re deeply grateful VEG is there when we do. Maya and her family thank you from the bottom of our hearts.

We came to VEG pet hospital and it was amazing! Not only did we get seen right away but they were so fast, kind and unbelievably fantastic. This clinic took less than 2 hours to get the exam and X-rays. They made sure the dog was comfortable the whole time and communicated with us about everything. I was very pleased with this place after the nightmare I had to deal with. After 9+ hours and a long night at a terrible pet clinic, who ended up not helping us at all, VEG did everything and more! I would come here for any pet emergencies now. Totally worth the drive.

The customer service here was outstanding from the very first call to verify they had antivenom, all the way until we walked out the door. Our dog was bitten by a rattlesnake, and we were already overwhelmed and nervous. As soon as we arrived, the staff jumped in to help—calm, understanding, and thorough with explanations. They handled the chaos beautifully, even while I was juggling my injured dog and a very curious 4-year-old asking tons of questions. I truly hope I never have to return, but if I do, I know we’ll be in excellent hands. Highly recommend!

This place exceeded my expectations. Worth every penny. I left feeling assured and my little buddy is feeling better. I loved that I could call and speak with a vet and get advice before coming in too, super helpful. The reception, tech and nursing team were very personable and helpful. Dr. Prevallet, was very thorough and simple in explaining her diagnosis and treatment plan. Hopefully I won't have to but I will be back to this location if the need ever arises.

I cannot thank this hospital and their incredible team enough for saving my kitten’s life. My kitten was in a life-threatening emergency after swallowing a foreign object and needed immediate surgery. The doctors and staff spent several hours performing the operation, and throughout the entire process they showed an incredible level of professionalism, patience, compassion, and dedication. From the moment we arrived, everyone treated us with kindness and took the time to explain every step of the treatment. Even during such a stressful and emotional time, they never made us feel rushed and answered every question with patience and genuine care. It was clear that they truly cared about my kitten as if it were their own. Their skill, determination, and love for animals gave my kitten a second chance at life. They literally brought my kitten back from the brink of death, and I will be forever grateful for everything they did. The care didn’t stop after the surgery—they continued to monitor my kitten closely and made sure we understood how to care for the recovery at home. It is rare to find a veterinary team that combines exceptional medical expertise with such warmth, kindness, and heartfelt compassion. Every doctor, technician, and staff member went above and beyond, and I will never forget what they did for my family. Thank you from the bottom of my heart for your patience, your compassion, your dedication, and for saving my kitten’s life. You truly are heroes, and I will always recommend this hospital to anyone who wants the very best care for their beloved pets.

WOWWW! Just wow! The service and compassion provided by this place, especially the nurse manager Alecia & Dr Doll, are Incredible. This place will go above and beyond to help you every step of the way. They truly care and it shows! My husband was out of town and I was unable to lift our dog Girl into the truck on my own. She had a severe infection in her leg and needed help asap! The staff offered to come to my home and help load her into my truck! When they arrived to our home plans changed and I was unable to take her to the vet. The staff was so understanding and offered to come inside to assess her condition. After they left they stayed in contact with me checking in on Girls state through the night and next morning. The next day I was able to get her to their office and we were met with open arms and love. We are forever grateful for this place in our time of need! We highly recommend them!

This entire group of people are not just people they are community of compassionate experienced understanding and extremely phenomenal veterinarians, vet technicians, the vet director the receptionist everyone at this location was beyond phenomenal caring and passionate about animals and the people that belong to the animals. The day before I was blessed to meet this team I had taken my beloved esa dog to another emergency vet that was more local to me but only local buy a few more miles. I arrived there at 7:30 p.m. and did not leave until 4:30 a.m. the following morning 32 minutes of that was standing at the desk waiting to be checked out They pushed the upsell and thrived on the devastation that your pet was in distress and you were an emotional turmoil. The previous ER vet pushed diagnostic I understand it's important but they were more concerned about collecting funds for testing then treatment and assistance for the animal and when you didn't have the $12,000 for the surgery they encouraged euthanization they were not very honest. The following day I contacted VEG and I was obviously an emotional distress lack of sleep and devastated that I may lose my best friend my therapist and my family member. (My canine). Dr D'Angelo spoke to me on the phone I was quite impressed that the veterinarian the doctor on duty took the time to promptly speak to me about the symptoms and conditions of my pet. (Their system is not set up as a traditional standard over priced product ) they are more focused on the treatment appreciate the diagnostics however my symptoms were pretty obvious and once I gave her all the information I had from the traumatic experience the night before with the other people they did not just start applying to an estimate and started out with financials they created a plan of action with urgency and compassion and they made it work all of them work together as a community of passionate caring doctors and technicians When my pet and I arrived we were greeted with their receptionist and intake specialist she was amazing offered snacks drinks in the meantime being very patient with taking our information Dr D'Angelo spoke to me she promptly looked at the pet to see the size of the bladder stones in question explained some of the Dynamics and spoke to the director and the whole team and even some they came in on their day off they walked me through the process of the procedure the testing results explained each one of them and the Dynamics and concerns of any elevations that were present in her blood work. I arrived at VEG at approximately 11:30 a.m. by 1:30 2:00ish my dog was being taken back to begin her surgery. Before I left VEG they told me I could call anytime to follow up on progress and if there is anything that was concerning or they had to stop couldn't move forward I would be contacted so after I rested at home for a couple hours I called and spoke to Dr D'Angelo again and she let me know how the whole thing went and that my dog was in recovery. When my dog was picked up there was a clear list of follow-up instructions all her medications and a bag of special dog food for her they even called and spoke to me on the phone asked if I had any concerns and wanted to follow up and see that she was doing okay. Over the course a couple days I had some questions so I would call in the veterinarian duty the actual doctor we get on the phone promptly and answer any questions concerns or suggestions that they may offer beyond reasonable doubt these people are true animal lovers and are very passionate and compassionate about their line of work and have an extreme amount of knowledge.

I had to take Sia, my cat to VEG today because VCA Animal Hospital on Bradshaw does not have a doctor. I thought my cat was in respiratory distress because she got a cold and was breathing like she was distressed last night. I did not sleep at all and I was very stressed out and concerned for her. Upon arrival they called a doctor right over who assessed her and told me she was not in respiratory distress and put us in a private room where more vital signs were taken. We saw a doctor in less than 10 minutes and we were assured the cold needed to run it's course and she would not recommend antiviral medication. The doctor said we could take her home. I thought we would get a huge bill but she said there was no cost because they didn't do anything. But, they did a great service for me and my husband because we had piece of mind that our furbaby was not going to die. The fact that they took her immediately to see a doctor for triage to determine if she needed oxygen was very impressive. I was in tears. All staff who checked out my cat, Sia, did a wonderful job. I truly appreciate this service being here in Elk Grove and I highly recommend this emerging service for all furbabies.

Excellent care, not just for my kitty Olive but also for me, as I was an emotional wreck. 🥰 Olive had a sudden and acute UTI, which required a midnight visit, and the place was PACKED. I was alarmed at how long we might have to wait, but we were out of there in two hours, and that's due to just how highly organized this place is. Olive had a full exam, many blood tests, medications on-site and to bring home, plus fluids (even a nail clipping!). My only beef was the staggering price tag, as it clearly takes advantage of these emergency situations. (It costs $310 just to walk in the door.) But like any cat owner, I would have paid double to get Olive treated immediately, and I'm grateful that VEG-- such a quality animal hospital-- is within walking distance from my house. Still, bills like these show that adopting an animal in 2026 has now become a luxury, and so fewer people will do it because of the costs. And that has such sad implications in so many ways. Nevertheless, VEG is a terrific and trustworthy animal hospital. Big praise goes to Dr. Tiffany Chan for her skill, thoroughness and compassion during such a stressful night for both Olive and myself. Thank you, Dr. Chan. ❤️

Words won't be able to encapsulates my gratitude for this amazing team, but I'll try. Bringing Theo, my little garbage disposal, in during such a scary and uncertain situation was overwhelming. But from the beginning, we were met with compassion, patience, kindness, and a breadth of knowledge that left my flabber gasted. What meant the most to me was feeling like Theo was never just another patient. The team cared for him with such gentleness and attentiveness that it helped me feel confident that he was in the best possible hands. Dr. Chatterjee gave him a kiss on his forehead before surgery and it made me tear up (and jealous in a way I'll have to discuss in depth with my therapist later) that I had to blame allergies to preserve my reputation. I hope with everything in me that I never have to see them again under the same circumstances, but I genuinely sleep better knowing they are there if we ever need them. I will always be grateful for the care they gave Theo and for the kindness they showed me during one of the most frightening experiences that, just to be clear, he did to himself. I mean come on, who eats FIVE squeakers, rocks, and an assortment of plastics??? Do you know how expensive his premium dog food and bone broth is 🤨

I cannot say enough good things about this emergency animal hospital and the incredible team that cared for my cat, LunaTic. When I brought her in, she was extremely ill—lethargic, running a high fever, and honestly fighting for her life. I'm convinced that if I had waited any longer, she would not have survived. From the moment I arrived, the compassion and professionalism of the staff were evident. The veterinarian and two assistants actually met me at the door and immediately began assessing LunaTic. They listened carefully as I explained her symptoms and history, then quickly outlined their diagnostic plan and provided a clear estimate of charges before proceeding. Once treatment began, they moved swiftly and thoroughly, performing lab work, X-rays, an ultrasound, and a urinalysis. After reviewing the results, the veterinarian carefully explained my options and helped me make an informed decision about LunaTic's care. What truly set this hospital apart was not only the exceptional care they provided to my cat, but also the kindness they showed me. They made sure I was comfortable throughout the entire process and even offered me a bed and blankets if I wanted to stay overnight while LunaTic was hospitalized. During her X-rays and ultrasound, they allowed me to stay by her side to help keep her calm and comfortable. I chose to go home and rest because I knew she was in excellent hands. Throughout the night, the veterinarian called regularly with updates on her condition. As LunaTic improved, they kept me informed every step of the way until she was ready to come home. At discharge, they thoroughly reviewed all of her medications and explained exactly how to administer them. The facility itself is exceptionally clean, comfortable, and welcoming—even offering snacks for clients. I am beyond grateful for everything this team did to save LunaTic's life. She is doing so much better now, and while she's appreciative too, she has her own funny way of showing it! I highly recommend this emergency animal hospital to anyone facing a pet emergency. Their skill, compassion, communication, and dedication are truly outstanding.

I want to sincerely thank The VEG ER for Pets. The staff were amazing and they showed so much compassion, and kindness towards me and my cat Jasper before he passed away. Losing a beloved pet is incredibly difficult, They allow you to stay with your pet, keeping them safe and comfortable…Amazing staff and the greatest support ever! Thank you, it meant so much to me and my family during that time, also the sympathy card you mailed was such a thoughtful and beautiful gesture that truly touched my heart. Thank you so much for treating my cat with such care and for showing so much compassion to me and our family. I recommend for everyone to take your pets here…they will be truly loved and cared for by the staff. ❤️❤️❤️

I was so beyond pleased with the care Wally received after testing positive for Parvo last week. While I was thrilled to learn that I could visit him at any time, even in the middle of the night, I felt beyond comfortable leaving him in your care for the two nights he spent there. I so appreciated the constant transparency about treatment options, costs, and frequent updates about how Wally was doing when I wasn’t able to be there. We were blown away by the amazing care he received! He absolutely LOVED his nurse Melissa, who took particularly amazing care of him (although the whole staff was incredible). I will absolutely be recommending VEG to all my friends with pets!

As I see my Bingo relaxing in his bed right now, I cannot be more thankful for saving my pup’s life. I was terrified I might lose him to parvo. Thank you to everyone who took care of my baby boy! My little champ. We might have a favorite over there, Carlie his nurse was AMAZING. Thank you for being so good to Bingo, and explaining everything to me. I am so glad you guys exist! Thank you a million!

My experience at VEG ER was one in a million! Everything and everyone was absolutely amazing. The care My baby received was beyond any expectations I had. The open concept is amazing. It also helps to see how they care for other patients. It helps you relax and reassures you that your pet will receive the same treatment. I believe Chloe recovered faster because I was able to stay with her. She was admitted for 2 days. I will recommend this emergency vet hospital to everyone who asks me. As far as pricing, im not sure what the going rate is for this kind of service but I don't regret having to pay it. I was able to use care credit to pay it.

Our dog needed care for an infected, newly discovered wound late Saturday night. We were greeted by kind staff who directed us to an open bay with a comfortable place for me to sit and a dog bed for my pet. I wasn’t used to the open vet setting where we could hear most conversations with owners there and see most interactions. But it was comforting to know other worried pets & parents were treated so well. I was informed of everything about my dog’s condition and given time to ask questions. An estimate was texted to me. I didn’t have to leave my dog when he was taken to a procedure table in center of the facility and in view of all. He was given adequate sedation during the procedure and sent home with pain meds snd antibiotics. I regret I can’t recall names of the 2 kind, knowledgeable vets working with us. But the awesome staff were Gabbie and Nancy. I have a healing broken bone and Nancy even got my dog in the car for me. Hopefully we never need another emergency vet visit- but if we do, we will definitely come to VET.

My boy Goose was outside with my family and they weren’t paying attention so he was playing in the pool and swallowed ALOT of salt water. His stomach was rock hard and he was throwing up pretty consistently. One of my biggest fears is Bloat so we immediately loaded him up in the car and took him to the vet. We have never been here before but the entire staff was very very nice and super respectful of my boy. He is very anxious and doesn’t like people in his space but they allowed me to take the lead and direct them into the best way to help him. They communicated every step of the way and took their time to explain the best course of action for him. I would absolutely recommend anyone who needs emergency care to take their animal to this vet.

I cannot say enough nice things about this place and the people who work there. I brought in my dog, Todo, and every single person I came into contact with had excellent communication skills, empathy, and were just SO kind the entire time. The issue my dog had was enough of an emergency, but also not top priority in comparison to some other animals that were there. I knew this going in! That being said, plan to bring some headphones, or things to keep you busy in case you do have to wait a while! I did end up waiting quite some time, but they were extremely communicative with me the entire visit and I completely understood that they had to take care of the most sick patients first! I know that not all animals are easy to treat like my dog was, so huge shoutout to Dr Samantha Pool for your hard work while still maintaining professional and empathetic care. Your job cannot be easy! Special thank you to Grace, our nurse, and Morgan, who greeted us at the door and regularly checked in on us. Grace kept in touch with me while I briefly went home and she sent pictures of my dog before his procedure! She was the best!!! I highly recommend bringing your pets here should you ever need professional, empathetic, kind and communicative emergency care!

I want to sincerely thank Dr. Rusch and the entire team at VEG Flower Mound for saving my dog’s life. On Friday night, our dog needed emergency surgery for GDV (gastric dilatation-volvulus), and from the moment we arrived, everyone was compassionate, professional, and incredibly caring. Dr. Rusch and his team were absolutely amazing throughout the entire experience. My family and I are deeply grateful for everything you did for our dog and for the kindness and support you showed us during such a frightening time. We truly appreciate your dedication, expertise, and compassion. Thank you for giving our dog a second chance.

I highly recommend the staff at this VEG EG after the care they provided my dog, Brady, following an injury he suffered. What started off as a straightforward need for stitches quickly became more serious when Brady experienced several episodes of ventricular tachycardia (vtach) related to a reaction to medications and potentially an underlying heart problem. It was incredibly scary, but the staff responded quickly and professionally, communicated clearly, and did everything they could to keep both Brady and me comfortable throughout the experience. The staff I worked with demonstrated compassion and integrity. I also really appreciated the thoughtful accommodations for pet owners. From comfortable spaces to stay with your pet, to snacks, drinks, and other small touches, it was clear to me that VEG understood emergencies are hard on people, too. Those kinds of details honestly made a meaningful difference during a really stressful evening. When I left Brady overnight for monitoring, I felt a bit nervous (as any owner likely would) but I mostly felt grateful that he was alive and in good hands. The next morning, I received a timely update (as promised), clear discharge instructions, and Brady has since made an excellent recovery! See pictures of him right after surgery vs. today. I cannot recommend VEG ER more if your pet needs urgent care. I know I sound like an ad, but the environment and level of care they provided to both my dog and me from start to finish was truly set apart from any other vet I've used. And I've had some wonderful vets over the years, so I don't say that lightly. :)