24-hour
emergency
vet hospital

I cannot say enough good things about this place. From the frantic first phone call to walking out the door, I have never experienced such care, compassion, and kindness. The team were fast yet thorough, exceedingly compassionate and gentle, with skilled and knowledgeable hands. Unfortunately it was our girls time to pass and the team were just wonderful to us. The facility has a dedicated room for time to be with your family in a private setting for saying goodbyes. The financial side was a little steep. However, I will say it was worth every penny because oh how skilled, compassionate, and comfortable they made the experience. To the team working the early morning of July 3rd, thank you. Worlds can’t express our gratitude.

The amazing team at VEG saved my best friend and I will forever be indebted to them (both literally and figuratively 😅). I called in a panic that my 12year old pitbull may have bloat, and staff on the phone suspected the same, so we sped right over. Within minutes of arrival, the vet techs had done scans to confirm her stomach was indeed twisting and she needed surgery immediately. It was all-hands-on-deck to swiftly get her catheterization lines placed and release gas from her abdomen to give her some relief while the operating suite was being turned over from another surgery. I was allowed to stay with my baby as they prepped her, which was unexpected and deeply appreciated (despite how upsetting it is to see your baby go limp with sedatives and get intubated). They recognized a possible adverse reaction to the sedative within minutes and quickly reacted to address it. They kept me appraised of every step they'd be taking, then gave updates throughout the surgery. By some miracle, (really by the magic of the talented VMDs there), my old lady not only survived a major complication, (total splenectomy), but also came through surgery and recovered swiftly. I was even allowed to stay with her post-op in her kennel, which was another unexpected and happy surprise to me. I went from thinking it was time to say goodbye to my beloved old girl, to bringing her home less than 24hours later. I write this review 1-week post-op, with my old lady happily snoring next to me, and am certain this wouldn't be the case if not for how well-trained and impressive VEG staff is. Every extra moment with this girl is priceless, and VEG gave me time I didnt think I'd be getting as soon as I knew her diagnosis at this age. THANK YOU VEG!!

Took great care of my pet! The staff is friendly and genuinely concerned about every animal. My furry toddler, Pepper, was seen promptly and remained comfortable the entire time. They let you know exactly what the plan is and the cost, plus any other options available. Makes a stressful visit just that much easier.

Absolutely massive shoutout post to VEG and their staff. Blown away at the level of care I received by the team there. I brought in my baby ball python that had a cloacal prolapse. This is the first time I’ve dealt with it, so I was terrified, and there were no exotic vets with availability. I was hesitant to bring him here, since I was doubting the level of experience they had with reptiles, and would’ve rather have brought him to a specialty clinic. But I am so glad I brought him here. Dr. DeZara was not only extremely knowledgeable and confident, but she even brought in a specialist to assist with the anesthesia (thank you Fortune for coming in and helping out.) He was handled with so much love and care, I am so extremely grateful. The techs and nurses were all so accommodating, they put him in a heating tank and put rick and Morty on an iPad for him. That blew my mind? I don’t think I’ve been to a vet that’s thought to put TV on for an animal (even though I’m sure he probably couldn’t have cared less, the thought of it made my heart want to burst). They did everything to ensure his comfort and handling through what was a very stressful time for him. They fixed and stitched him up, and then sent us on our way. He’s now recovering, with a follow up in 2 weeks at a hospital they referred me to. They took pictures and sent them to me, hopefully the one I’m including isn’t too graphic. Feeling very very grateful today.

We had an incredible experience with Dr. Rusch and Nurse Scott at Veg Animal er for pets of Flower Mound. Our dog developed a painful hotspot on her face, and we were really worried. Dr. Rusch was so attentive and knowledgeable, and Nurse Scott and the whole staff was incredibly kind and supportive and helped the process tremendously . We just got back tonight, and our pup is already on the mend! We can’t recommend them enough. Thank you for your excellent care!

We had an emergency with our dog and went to the Edgewater VEG for help. We were very impressed with Dr. Gadsen, Tiffany, and staff! All staff were warm, caring, and empathetic. They were quick to run tests, assess his health, and then give recommendations on the best care for our dog, Baca. Our dog spent a night there, then went home the next day. I can't say enough good things about the staff. They are awesome! We could also stay with our dog as much as we wanted, and could stop by whenever we liked. Highly recommend!

I had an exceptional experience at ERA VET. The entire team went above and beyond to care for both my dog Brody and I. Dr. Danielle Alleman and her team were both personable and answered all of my questions regarding next steps in my dogs treatment. Their genuine compassion and professionalism made a stressful situation so much easier and I truly felt like my dog was treated as their own. I would highly recommend them to any family member or friend.

Piggy backing on my husbands review because words cannot express the gratitude I have for this place. Everyone is amazing here and have a great compassionate team that will do everything they can to help your pet. Our Salty is 14 years old and did not think it was possible but they managed to get her better and return to her usual shenanigans. People with the bad reviews/comments about the cost, need to understand that this is AN EMERGENCY service. I understand times are tough for everyone but if you want/need the best care,it will be well worth it. Also the concept of being able to be with your pet the entire time is absolutely amazing and I cannot imagine going anywhere else now.Will recommend them to everyone!

We went in with our 11 year old dog. Everyone was so nice and attentive. I appreciate everything they did for my big boy. They made sure we were all comfortable and even provided him a bed and blankets. The explanations from the doctor and the staff were very thorough and they answered all our questions. I would definitely recommend this place.

IMPRESSIVE! It was my first time going to veg and I was nervous since my cat had a fever. The space is spacious and clean. I was greeted at the front desk and rapidly escorted to a table where a nurse came to check my cat. Doctor Chavez prepared an estimate and since I was a little hesitant with one of the exams because of the price, nurse Melanie helped by figuring out a way of still getting the treatment but closer to my budget. I felt very supported and understood while my cat got everything he needed. Highly recommend VEG. They take your pets situation seriously. While I was waiting, a dog came in needing CPR and everyone on the floor rushed with urgency and professionalism.

Wow- this animal ER is really well managed! We were seen right away and the nursing staff was so sweet with our pup who didnt feel great. We were able to get answers fairly quickly and treated ASAP. Really grateful for this team. Thank you Dr. Halvorson and nursing staff got your extreme kindness, patience and care that you gave our sweet golden retriever.

This place is great! I drove 6 house to get here with my pet, and WE were treated as royalty. We were informed every step of the way. All treatment was explained to us in detail. The staff was constantly checking on our pet, as well as on us. SUPER friendly staff. We were there for 24 hours, all staff was great! Would highly recommend. This is their motto, and is all 100% true.

I brought my cat in during a stressful situation, and overall the team at VEG ER took great care of her. The staff was kind, attentive, and it was clear they genuinely care about the animals they treat, which made a difficult moment much easier. Everything was handled professionally, and I felt confident my pet was in good hands while we were there. I also appreciated the support and guidance provided for her care afterward. Overall, I’m grateful for the care my pet received and would consider using them again in an emergency.

The team was amazing throughout the entire process. They went above and beyond our expectations. We brought in Charizard our crested gecko who had a hemipenis prolapse. Most people would think it’s just a lizard but their compassion and process was one of a kind and something my partner and I have never experienced before. Allowing us to be with him the entire time, having an open layout that allows for all pet parents to be there through out every moment and even offering us a bed to stay and get some rest while our little guy recovered. My partner and I were considering euthanizing due to the cost of the procedure. (In our experience with other vets if we could not afford the procedure we were forced to either surrender or euthanize). We were just heart broken with this through. But the team comforted us through every decision and truly helped us financially to save our little guy by dramatically reducing the cost and relieving that burden. A huge shout out to China who answered my call and comforted us throughout the entire process. To Jess and Dr.Rivera who took amazing care of Charizard. They both were so compassionate and helped us out with our decisions. Giving us options and how to best support him and truly went beyond by helping us by reducing the financial burden. This team is truly amazing during this difficult time. We will forever be grateful and will definitely be coming back for any emergency, and telling our friends and families about VEG ER for Pets! Thank you guys again for everything!

When my 13-year-old dog became seriously ill and was referred here by our vet, I was terrified. She was in a DKA state, severely dehydrated, and not eating. In all her years, I had never been through an emergency hospital visit with her before, and I felt completely overwhelmed walking through the doors. From the moment we arrived, the staff treated both of us with such kindness and compassion. My dog spent 4 nights and 5 days in their care, and during that time, I never felt like I was just another worried pet owner. They supported me, answered my questions, and helped me feel as calm and informed as possible during one of the scariest experiences I’ve had with her. I was especially grateful for the open-concept layout of the hospital. Being able to stay near my dog and see the team working gave me so much comfort. It made the whole experience feel more transparent, human, and connected. I will always be thankful for the care, patience, and compassion shown to my girl when she needed it most. I’m equally grateful for the kindness and support they showed me as a pet owner during one of my most emotional and fragile moments. I will never forget that.

Wow, this facility is amazing. My dog and I just spent 2 nights here and I was constantly blown away by the thoughtfulness of the staff and the efficiency of the operation. The staff was so compassionate, kind, efficient, intelligent, communicative…I could go on. Not only did they take great care of my dog, but they went above and beyond to make sure I was comfortable by providing a bed, pillow, and blanket. I’ve been to other pet ERs and have worked in healthcare for a long time, and this place is top notch. I’ve never been somewhere where they let you stay with your pet the entire time, and man what a difference that made for both of us. Hopefully I never need their services again…but if I do there’s no question that I’ll choose VEG Pet ER in Pikesville. The doctors, nurses, and techs were all rockstars and I am forever grateful for them.

I brought my puppy in last month for vomiting blood and diarrhea. After imaging it showed he ate a diaper and needed to have surgery. I was at a lost I could afford to pay for my little puppers surgery and I tried everything to come up with the money and it wasn’t enough. The hospital helped me with the cost to save my pups life. After surgery I called them several times with in those first few days and each time they were patient with me and empathized with me. They treated my baby as their own. I am go grateful for them.

A great place for Dog emergencies! Our elderly dog Griff has had multiple visits and they are always very loving and efficient. Last night our Griff had intermittent seizures. Dr. Bear Yates was very kind after an examination and ruling out likey other causes, and quickly referred us over the the Neurology ER at Charleston Veterinary Referral Center. Highly recommended

Entire team was great. Facility was very clean. We were seen immediately, and were able to remain with her throughout treatment which made it easier for me and my dog. Thank you to Jennifer, Jordan, and Dr Janda for making a difficult time easier to deal with and for all the compassion you showed both us and Jenny. Thank you to everyone really, but that's who helped us. -jen

We had to bring our 12-year-old chocolate Lab to VEG today after she suddenly developed neurological symptoms, became confused, and could no longer stand or walk. It was an incredibly frightening and emotional situation for our family. What stood out immediately was the team’s compassion and urgency. We didn’t even make it to the door before staff noticed us, came outside, and helped transport our dog inside on a stretcher. From that moment on, every member of the team treated both our dog and our family with exceptional kindness, empathy, and respect. Throughout the visit, they took the time to explain every test, treatment option, and recommendation in a clear and transparent way. We never felt rushed or left wondering what was happening. They also provided upfront cost estimates and kept us informed throughout the entire process, which we greatly appreciated during such a stressful time. One of the most comforting aspects of our experience was being allowed to stay by our dog’s side the entire visit. That meant so much to us and helped keep our dog calm during a very difficult experience. The level of compassion, communication, and care we received was truly second to none. While we hope no pet owner ever has to face an emergency, we’re incredibly grateful that VEG was there when we needed them most. They made a scary and overwhelming situation much more manageable, and we cannot thank them enough.