24-hour
emergency
vet hospital

Came in on a Saturday morning and was lucky to catch it on a slower day. I had an excellent experience here. I had a lot of PTSD as my last emergency pet visit was with my last dog and he didn’t come home with me 🥹. So to say I was a little anxious was an understatement. They made my dog feel like a priority the minute we walked in. I was very worried about his vomiting and diarrhea that he had been dealing with for over 48 hours. A quick x-ray and blood work and we got our answer. They loved my dog like he was one of theirs and it was great. The staff and my vet was amazing. I got tons of great information and all of his test results which I have never had before. Because I work in healthcare I love that info, even for my dog. Highly recommend VEG and the Schaumburg location!!

My dog needed emergency care and VEG ER for Pets was a godsend. The staff were all compassionate and professional. The facility was clean and in great condition. All the fears and questions I had regarding my pet were answered with great compassion. I never once felt like just another customer and really felt that the staff loved my pet just as much as I do. I hope we never have another emergency but know I can count on VEG ER for Pets to provide valuable care. THANK YOU so much to the professionals at VEG ER for Pets, you were there in our time of need. Love Bailey and his dog dad Frank!

I want to sincerely thank the entire team for the wonderful care they provided to my dog, Kira. From the moment we arrived, everyone was kind, professional, compassionate, and attentive. The staff took the time to listen to my concerns, thoroughly examine Kira, and explain everything clearly. They made both of us feel comfortable during a stressful time, and I truly appreciated their patience and caring attitude. It is clear that this team genuinely loves animals and is dedicated to providing excellent care. Thank you for treating Kira with such kindness and helping her feel better. I am very grateful for the support and exceptional service we received. Highly recommended! ❤️❤️

I am forever grateful to the entire team at VEG for the compassion, kindness, and exceptional care they showed our beloved kitty, Bella. We first came to VEG because Bella wasn't doing well, and our veterinarian suspected there might be something wrong with her spleen. Dr. Gabriela Reyes was the attending veterinarian that day. From the moment we met her, she was incredibly kind, compassionate, and knowledgeable. She took the time to explain what she believed Bella might be facing and treated Bella with such genuine care. An ultrasound was performed, and we returned home hoping for the best while waiting for the results. Later that same night, Bella suddenly began gasping for air and could no longer move. We rushed her back to VEG immediately. By then, the ultrasound report had come back and confirmed our worst fear: Bella had a very aggressive cancerous tumor in her spleen, and surgery was no longer an option. As heartbreaking as it was, our family made the difficult decision to let Bella go peacefully so she would no longer suffer. Dr. Gabriela Reyes showed us extraordinary compassion during one of the hardest moments of our lives. She gave us the time we needed, answered our questions with honesty and empathy, and helped make an impossible decision just a little more bearable. I will never forget her kindness. The entire VEG staff was equally amazing. Every person we encountered treated Bella—and our family—with such dignity, warmth, and respect. They made an incredibly painful experience as peaceful and comforting as it could possibly be. While we wish the outcome had been different, I am deeply thankful that we found VEG. Thank you for caring for Bella with such love and for helping our family say goodbye with compassion. Bella will always be in our hearts, and we will never forget the kindness your entire team showed us during her final moments.

I wish I remembered the names of everyone I saw the evening of 7/12, but I was truly so impressed with the entire staff. Being able to speak to a vet on the phone was a game changer, and I was seen immediately when I walked in with my dogs. The doctor and all of the techs were incredibly kind, sweet with my dogs, and very quick. I’ve never been in and out of an emergency vet so quickly! Although I don’t want to have to come back, I definitely would return to this location if my dogs ever need it again.

I brought my dog in with concerns after a potential blockage. We were greeted and seen immediately. We were offered coffee, water, and snacks. We were offered to stay with our dog in the back and even during ultrasounds AND his all day hospitalization. Due to his anxiety we knew it would be best if we kept our distance as he worries more about me if I’m nearby, and the team was very understanding and very caring of him. Even after a few hours of leaving him the team sent me photos just so I could see how he was doing. I didn’t even ask, they offered! Before leaving him they asked if he liked watching anything on TV and I told them he liked lofi music and they said they would leave an iPad with him. I thought they were kidding but when I saw the photos I was shocked! He looked so comfortable while he was there. Picking him was easy, and checking out was easy. I feel really lucky that he improved and we didn’t have too much to worry about, especially seeing other families there dealing with more tragedy. The team there are heroes and I assume see a lot of trauma and to still be so kind and supportive shows how strong the staff is. While I hope to never have to go back to the ER, if I find myself in a situation in which I do I will abstain be coming back here.

This review is largely excluding cost, because although there were many positives about it, the overall cost of vet care is insane. I came here after driving around all morning looking for a place that had a vet available for immediate attention. The person who I spoke with at Uptown recommended this place. I had never heard of them but they were super close to everything so I went over. The whole experience from the moment I walked in was so much better than anything I have experienced in the 25 years I have been taking dogs to vets. We never had to leave our dog's side. We saw everything that was happening around and got to see them work in true worst case scenarios. They were kind, professional, attentive, and worked hard to care for every animal around. Our girl was not doing well and given my experience at other vets, I don't know if she would have made it had we taken her elsewhere. I had my kids with me all day the first day. A 4 year old and 1 year old in an open space with sick animals and lots of equipment isn't ideal. They have iPads to watch movies, snacks, the good water machine, coffee, tea, coloring books, puzzles, etc. I think the sceen time and snacks the day prior (and the stress of seeing our Pep so sick) made the behavior a little less than ideal the 2nd day so we got a private room. I probably was not in my calmest state, either, but they were all amazing and kind. My husband brought our baby home this morning. My littlest is already stomping around saying "Peppy! Peppy!! Hi Peppy! Peppy Baby!" She is home and happy and largely unaffected by the stress of the last few days. I really think she is doing so well not only because of the vet care she received, but also because of the environment at this clinic. As for the cost - like I mentioned, vet care is sooo expensive. Was it a lot of money? Yes. Worth it? Yes. It isn't like we can't pay it nor wouldn't have paid more if necessary, but it just adds up quickly. I don't have to tell anyone how expensive life is here in San Diego. HOWEVER, they honored our request to approach testing incrementally, and they even said things like, "let me look at the finances and see how far we can stretch out the hospital stay with what you have paid." You never hear stuff like that. And when I asked about tests, they were honest in that we could totally get them if we wanted, but they knew we didn't want to blindly test and they didn't think the results from other tests made it necessary. It usually is what it is and everything is done out of your sight anyways. We got out of the 2 day hospital stay and a bunch of testing and meds for a little over 6k. And the experience itself was definitely better in every way. If you have an emergency, I highly recommend VEG!

The VEG team in Philly is AMAZING!! Our pup David was pretty sick and was there for 4 days, so we got to meet a lot of the staff. There are too many to thank, but Dr. Chatterjee and team offered such wonderful care. Even with about 10 different people working with us, they were always on the same page and up to speed on David. When we arrived we immediately went into triage and vitals, which was unexpected. I thought there would be a wait. The team allowed us to stay with David as long as we wanted and even gave us a room one day to stay all day. The nurses and vets were so gentle with him and even gave him a bath to help his skin. My husband and I were certainly freaked out and stressed about his condition, but the team always eased our minds. They took the time to walk us through everything going on and answer dozens of questions. I cannot recommend them enough if you have an emergency. You can feel how much they care about the animals. One of the nurses was bit by a cat and had to go to urgent care herself, and she was so sad she had to leave David!!

My dog was 13:year old female rough collie that started to decline in health as soon as she turned 13. She had been under care of my regular vet. Well on July 4th she started to have this weird whine bark; she had a similar behavior the night before but settled down. She seemed like she was anxious; so I tried to find out who could see her. I called the VEG in Leesburg and they told me to bring her in. ...I had told them over the phone I had decided it was time - she wasn't eating, could barely walk etc. I arrived; they came out to get her from my car and was already triaging her I had one person give me a glass of water while they were treating her ...they made sure I was comfortable while attending to my dog. The vet ran blood work and did a CT scan to confirm she didn't have anything wrong in her abdomen. They were also working on getting her temperature down but said it wasn't heat stroke. We decided the right decision was to let her go and the vet agreed. They took us to another room; the vet compassionately and caring let her go. She explained to me the process. The whole staff was compassionate and caring from the moment we came in to my dog's euthanasia. Today I got a card from them

I cannot say enough wonderful things about this veterinary emergency clinic. From the moment we arrived, the staff was quick, attentive, compassionate, and incredibly professional. They took the time to listen to our concerns, thoroughly assess our dog and keep us informed every step of the way. The entire team was caring and efficient, which made a stressful situation so much easier to handle. It was clear that everyone genuinely cared about both our dog and our family. The level of service, kindness, and expertise we received was truly outstanding. We are so grateful for the amazing care they provided and would highly recommend this clinic to anyone in need of emergency veterinary care.

Absolutely outstanding service from VEG pleasant hill that words alone cannot describe. Unfortunately our cat ate a hair tie and needed induced vomitting immediately. Upon arrival the team here was extremely quick to assess Kylans situation and take care of him as fast as possible. Even with other situations going on at the time Kylan received the best care possible and the vets were able to get the hair tie out. Because of the situation we were unfortunate enough to not catch the names of the vets that assisted us but they provided us excellent service and went above and beyond to reassure us of the situations and provide a layout of what procedures will/might need to be done. We felt extremely blessed walking out tonight and are extremely grateful for each and everyone of the vets at VEG Pleasant hill. Thank you so much for helping save our kitty!

This place. Great facility and *amazing* staff. Took great care of our dog Buddy today after he swallowed a piece of corn cob. Every single interaction was a good one, they really display care for pets and humans. I believe thier pricing is also fair, another good plus.

I brought my three year-old Boston terrier to this ER vet at 11 PM in the evening Friday and they could not have been nicer more attentive and kind in such a very delicate traumatic experience that my Boston terrier, Atticus and I experienced. I found my terrier on the ground in the kitchen having a severe seizure that lasted 14 minutes. He continued to have seizures all evening and that’s when I decided to have him hospitalized the three women physicians were amazing. The team of techs on Friday night were beyond helpful and sweet and loving towards my Boston terrier. I will always recommend this place to my friends that love their pets and want to have the best care ever!!

I am super impressed with this vet ER! The place looks very hospital-ish and everyone is communicating and helping others. There were other families and dogs being take care of around me, but it never felt like we were being ignore in order to treat others. The hospital manager was great, she was going around asking everyone how they were doing, offering drinks and snacks, she even provided me with a charger for my phone since I forgot mine and my phone was dying. They explained everything they were doing with Bella to me and made sure I understood what the test, med or result was! They took x-rays and ultrasound on my Bella and they did amazing! She usually squirms and gets annoyed when other people try to hold her down or flip her on her back, but they did amazing! Overall I am super impressed by the care for both pets and their humans! If I could make this my permanent vet, for routine things I would! I would absolutely drive the hour just to go to them! 💚 Thank you to all of the people making sure our fur babies are healthy and happy! 🐶💚

We had a great experience at VEG. I really appreciated being able to stay with Cece throughout the entire visit, which made a stressful situation so much easier. The technician who helped us from my initial phone call through check-in and taking Cece’s vitals was also incredibly kind and compassionate. Dr. Anna Eickhoff was sweet, knowledgeable, and took the time to explain everything clearly before I even had to ask questions. She seemed very experienced, and I felt completely confident that Cece was in great hands. I honestly wish Dr. Anna Eickhoff could be Cece’s primary vet! Hopefully we won’t need another emergency visit, but if we ever do, I’d be happy knowing Cece is in such good hands! Thank you both for taking such wonderful care of Cece.

Thank you for taking such great care of our Freyja. These photos were taken after she returned home. I truly believe she got better because of this amazing team. I couldn't be more grateful for the care she received here. I also might add the team here keeps you updated and in the loop on everything that is going on with your fur baby, I never felt like i was in the dark with her care.❤️ 🐈

My dog Pico was sick for 3 days this week. We went in for a visit on Monday and were released to go home for outpatient care; when Pico didn’t improve, we came back on Tuesday and stayed for two nights. Even though my dog was sick and it was a stressful situation, my time at VEG ER was a fantastic experience from start to finish. There’s nothing I would change because it was perfect. The VEG staff is amazing and I admire their dedication to patients and animals. My husband also brought our dog Jack here in February (I was out of town for the day and was unfortunately unable to be there). Jack sadly had to be euthanized, but the care that we received during that visit and after the visit was remarkable and generous. I wish I got everyone’s names to compliment them all personally! Dr. Brough, Dr. Smith and Dr. Nacke-Horney were all fantastic and thorough. Patty and Jenna were warm and welcoming. All of the other vet techs were great and quick to help. I really appreciate everyone helping Pico and dealing with his GI issues. I know it required a lot of cleaning.

We brought our puppy Pearl in as an emergency after she suffered a leg injury, and the entire team at VEG ER for Pets in Winter Park was amazing. From the moment we walked in, the staff was loving, attentive, and made sure she was comfortable the whole time she was there. They clearly care deeply about the animals they treat, not just the medical side of things but her comfort and emotional state too. We were understandably distressed bringing her in, and the staff made a scary situation so much easier to get through. We are incredibly thankful for everyone there who took care of our little girl. Highly recommend this team to anyone who needs emergency care for their pet.

Hands down the best 24-hour Emergency Animal Hospital experience I have ever had. Each doctor, nurse, technician and customer service representative I dealt with was patient, kind, knowledgeable and supportive. They took excellent care of my 17-year-old cat going above and beyond for him. They made sure I was comfortable to stay with him in the facility, even preparing a bed for me with sheets, a pillow, and a blanket. I was able to spend as much time as I wanted with him, making his experience and recovery better. He is now back home and doing well.❤️

We had an amazing experience at VEG ER for Pets in Maple Grove. I took my Harper girl in for eclampsia, and the moment we walked through the doors, she received immediate care. The entire team was compassionate, attentive, and acted quickly. Dr. Chandra and the staff did an incredible job stabilizing Harper and getting her back on her feet within just a few hours. Their knowledge, professionalism, and genuine care gave us so much peace of mind during a very scary situation. One thing we thought was unique about VEG was the open treatment area. It was reassuring to see the veterinary team caring for other pets, and my daughter enjoyed watching the team work and seeing some of the procedures being performed. It really showed how dedicated and hardworking everyone is. A special thank you to Nurse Sean, the curly-haired vet tech who greeted us at the door and immediately sprang into action, the first veterinarian who started making calls for Harper while we waited for Dr. Chandra, the Asian vet tech who disconnected Harper’s IV line, the wonderful staff member who initiated Harper’s IV, the tech who helped Sean gently hold Harper during her second lab draw, and the kind lady who helped us with our payment. We are so grateful for each of you! We didn’t forget about you, we just forgot some of your names. 😄 Thank you all for treating Harper with such kindness, compassion, and urgency. I can’t say enough good things about our experience. We are incredibly grateful for the exceptional care Harper received and would highly recommend VEG ER Maple Grove to all of our friends and family. Thank you for taking such wonderful care of our sweet girl!