24-hour
emergency
vet hospital

I want to share my excellent experience at the VEG ER for Pets veterinary clinic. I brought my pet, Texas, and we received exceptional care from the very first moment. Dr. Abedelhadi was highly professional, attentive, and dedicated to explaining every detail of my pet's condition, which gave me great peace of mind. Nurses Kelly and Ashley, along with assistants Sam and Cally, were incredibly kind throughout the visit and attentive to every need. I also want to highlight the receptionist, Jackie, who welcomed us with a very warm and efficient attitude. The entire team was prepared even before we arrived, demonstrating their commitment and organization. Overall, the care we received was warm, professional, and deeply compassionate. I felt I was in good hands, and I would undoubtedly recommend this place to anyone seeking quality veterinary care for their pet—because our pets are part of the family.

I have sat on this review for a couple months. I've written it in my head a million times. I cannot find a way to thank the vets and techs enough for their dedication, kindness, understanding, and work. The first two pictures in this review (faces obscured for privacy), as hard as they are to look at, gave me the latter two pictures--my cuddly, brilliant, beautiful boy. My Jotunn, who is only alive because of them. They'd seen him for scary, but rather routine issues previously. During those visits, they'd comforted him and sang to him through the scary scans and procedures. But this time? This time I was on the verge of losing him to a urinary blockage. They treated his pain and fear with more grace and gentleness than most doctors do with human patients, treating it first before doing anything else. They didn't brute force him into anything. Adding further distress to an already distressing situation isn't their style. What also isn't their style is whisking a pet away from its family to treat in the back. Instead, I was there with him, holding his paw. I even held the little oxygen mask to his nose as they prepped him for his procedure (pictured). He knew I was there. It helped him. He remained in their care for 48 hours. I showed up at all hours of the day and I can tell you, the level of care did not change from one shift to another. They were all amazing. Every single person truly cared. The kicker? Jotunn has chronic constipation. When this was brought to their attention--since they were monitoring for urine output to begin with--they immediately jumped into action to ensure EVERYTHING was working before releasing him, not just his urinary tract. They were more than willing to get what worked best for him to manage his constipation, even if they didn't have it in the office already. No hesitation. No condescension. Just immediate care--and care that was tailored to my boy's needs and body. Every single time I have the misfortune of being there, they do more for me and my boy than I could ever ask for. They will always be who I run to when I need care for my cats. I trust them wholeheartedly. Thank you, VEG. Thank you, thank you, thank you.

I don’t normally go to the ER for non-life-threatening issues, but my dog had been having GI issues for over 24 hours on a holiday weekend with no relief, and neither of us had slept during that time, so I finally decided to bring her in. Even though there were more critical emergencies happening around us, the staff never once made me feel like my dog’s situation was any less important or that I shouldn’t be there. Dr. Muhas was not only knowledgeable and helpful, but also just genuinely cool and nice. She made the whole experience feel a lot less stressful. Everyone we interacted with was kind, the facility was clean, and I felt like my dog was in really good hands. The only thing I’d mention for anyone going for the first time is that VEG has an open-concept setup, so you’re pretty aware of the other emergencies happening around you. Unfortunately, while I was there, a dog was brought in who needed to be euthanized. The dog and family were in a closed-off private room, so I didn’t actually see what was happening, but I still knew what was going on and cried like an absolute baby and probably looked like a crazy person lol. So if you’re sensitive to seeing or being around animals in distress like I am, just prepare yourself a little for the open environment. Pricing was surprisingly reasonable for emergency care, too. Obviously an ER visit isn’t going to be cheap, but I wasn’t in shock when I saw my bill. I sincerely hope I never have to go back to an emergency vet again, but if an emergency does happen, this is absolutely where I’ll go. Really grateful to Dr. Muhas and the entire team for taking such good care of my girl.

A couple of months ago, we had to rush our dog, Acadia, here after we thought she had ingested rat poison. They got her back within minutes and started treatment immediately. Their quick actions more than likely saved her life. The doctors and staff were incredibly caring, compassionate, and kept us informed every step of the way during such a stressful time. We are so grateful for the amazing care they gave Acadia. Thank you all so much!

We can't say enough good things about VEG ER in Clearwater. Our 10 year old Yellow Lab had a complete intestinal blockage, and we spent 14 hours there. From the moment we arrived, the entire team was incredible. We were there through three different shifts, and every single person from the lead veterinarian to the nurses, technicians, and front desk staff was compassionate, patient, and genuinely caring. One thing that was very important to us is they allowed us to stay with our dog the entire time. Once a room was available, they prepared a private room with a small couch so we could be as comfortable as possible while staying by his side. That level of compassion made such a difficult situation a little easier to get through. Even after we went home, I called the next two days because I still had questions about our dog's condition. The veterinarians on duty took the time to answer every question without rushing me, and I truly appreciated that. VEG made the best of a very scary and emotional experience. If your pet ever has an emergency, I highly recommend them. Their kindness, professionalism, and genuine care for both pets and their families was exceptional.

Greatest staff ever! Had to bring my beautiful babygirl and they were so accommodating, sweet, and informative. My GSP has a bit of anxiety and everyone was so patient with her. Thank you so much to everyone for the amazing care!

It has taken me a little bit to write this. This emergency vet, they are kind, compassionate, and empathetic... I am grateful for them and their staff. We live in Casa Grande, there is no ER vet.. VEG was the closest at just over an hr away (due to traffic at the time on the I-10). I called to tell them we were coming with our 91lb German Shepherd who collapsed, had very pale gums and was drooling profusely. They told me to let them know when we arrived and they would come out and carry her in. They did just that. Immediately asked if we wanted resuscitation since she had stopped breathing and had no heartbeat. Said "please know it's not all about money, but I do need to make you aware of the fee for resuscitation" I truly felt it wasn't about money, but they had to let us know.. kept coming to us to give us updates, asked if we needed anything, gave real but compassionate possible outcomes. Eventually found she had fluid in her chest cavity due to a ruptured tumor on her spleen that we were unaware she had. They were so kind, so apologetic.. not one word from their staff sounded insincere. Though our baby girl didn't make it, I saw for myself how much this staff cares. I couldn't have asked for more, except that there was one closer to us. Thank you all for trying to save Senshii, she was loved so very much and thank you for your kindness in every aspect of our visit.

Rupert McMuffin gave us quite the scare in the middle of the night, and I’m so grateful we brought him here. He was shaking, lethargic, and could barely walk, and we were obviously terrified. Everyone we interacted with was kind, calm, and reassuring. They took great care of him, explained what they thought was going on without making us feel rushed, and helped make a really scary situation feel much more manageable. Thankfully Rupert is totally fine now, but I’m so appreciative of how well he was treated and how compassionate the team was with us too. The cost was also very reasonable for an emergency vet visit, which was a nice surprise. I hope we never need an emergency vet again 😂, but if we do, I would absolutely come back here. Thank you for taking such good care of our little guy!

My dog is anxious, struggles to meet new people and go to new places. She only likes to walk in areas she knows, and although she loves to play she is reactive on leash to other dogs. Obviously, coming into the emergency room was very nerve-wracking. My dog felt so safe at VEG - after our 10 hour visit, when we went outside to wait for our car home - she tried to go back inside the building. Have you ever heard of a dog trying to go back inside the vet’s office? In the middle of a chaotic night - every single person at VEG made me and my dog feel seen, cared for, and safe. They kept me updated all night even as they were helping other people’s pets. Every person still found time to meet my dog on her terms and approach slowly so that she felt 100% comfortable being examined. This is a dog that usually does not let people touch her - and every single nurse and doctor in the office was giving her pets by the end of the visit. I wish I got the names of everyone who helped me last night, but I want to say thank you especially to Isabella, Kat, and Dr. Rushing who were incredible all night long. Going to the vet is scary in part because I worry that I won’t know what’s happening and my dog is going to be taken away from me. My dog was able to wait sleeping in my lap, so she was calm and comfortable during the entire wait. Everyone included me in the conversations and discussions about her care, answered my questions with details, and was just overall kind. Although my dog was not staying overnight at VEG, we were there waiting for quite some time as we happened to be there on a very busy night. I got to see the vet team do several rounds of check ins on their overnight surgical and boarding pets - not just taking vitals and doing a check in with the entire vet team for each animal, but also cuddling each one. Everyone at VEG goes above and beyond to help take care of your pet, and you. Sometimes there is a wait because it is an emergency room, but I NEVER felt forgotten or pushed aside! Because of their open set up, the team was able to quickly update me on what was happening and I was able to understand why there was a delay, rather than just being left in the dark for hours with no idea what was happening. Also, the vet team was able to check in on her still and I was not worried that her condition was deteriorating during the wait. I felt confident that her condition was stable and she was safe. I was able to pick my dog up and put her on the table myself (which was my preference) and be right there next to her when she opened her eyes after the procedure. I noticed her eyes were a little watery afterwards and asked if this was normal, and one of her doctors told me that they put eye drops in for her so her eyes didn’t get dry because they stay open during the procedure. I’ve heard of this for dogs in surgery, but the fact that that after a crazy holiday chaotic shift, they still paid attention to that small detail to make sure my dogs eyes didn’t get uncomfortable during her 30 minute procedure, that says it all for me. It is also worth mentioning that when they gave me the estimate to authorize, there was a $200 item for “additional miscellaneous.” I asked about the fee and they explained it was to cover anything unexpected that might have to be done during the procedure, but that I would be refunded at the end if it was not necessary. I didn’t even have to ask or remind anyone about this at the end of our visit - part of our discharge information was the team informing that there were no additional charges and the refund had already been processed. WOW! I could go on with many more examples, but I will end by saying thank you VEG.❤️ Next time I will get more names for everyone who helped me so I can properly say thank you. If you have an emergency, take your pet to VEG. (photos of my dog resting after her procedure and then trying to return to the building after we left)

I absolutely love VEG! They have an amazing staff. Each time we went the staff members were so calm and professional. Any time we’ve had emergency situations with our dog, we only trusted them with handling her. My Great Pyrenees is reactive and she isn’t fond of new people, but they were so sweet and understanding with her. We made it work and she got the best care. They have blankets, snacks, and drinks available as you wait which is comforting. I highly recommend VEG. 10/10

The friendliest vet staff I can imagine!!! So kind, compassionate, and they truly love what they do!! I love the open concept so I'm never left wondering what is going on. I'm so grateful for the treatment we've received so far, and they're making this the absolutely best as we navigate this chocolate mishap with my little guy. From the front desk, nurse, assistant, and doctor, 5/5 stars!

I had my first visit to Veg Care! From the moment I walked in WOW!!!! This place was amazing. Incredibly beautiful place, wonderful staff, efficient, organized, friendly and beyond animal friendly!!! My vet who has been in practice and very well known at Foxmoor Hospital recommends VegCare and i only go where he recommends! Well I see why he does. I wanted to make sure I wrote a review for them because I went there worried with my 2 kittens. They treated them with so much care and love . Dr. Shim was an absolute pleasure. She didn’t want to leave the room ! She took the time with us . Gave us reassurance, explained the breed of our cat to us and what to expect. The staff went above and beyond . They even gave both of our kittens complimentary pedicures and cuddles 🥰 I will tell EVERYONE about VEGCARE!!! Thank you so so much ❤️❤️❤️❤️

VEG ER in Schaumburg took wonderful, personal care of my "baby Boy" Simba the Doberman. He had eaten a lot of a plastic ball (we thought we'd thrown away but he found it under the bed) and in 5 minutes had digested A LOT of it. Our local emergency vet (wonderful folks too) suggested that he get the pieces scoped out and my husband found VEG in Schaumburg. They made us feel welcome from the moment we walked in. It is a little "startling" at first because this is an "open air" emergency care facility - and I'd never seen that before. In other words, the doctors and vet techs are all in the open, and you see what's going on (which is rather fascinating, and def. makes you feel more appreciative of all they do). The facility was also very clean and my husband and I appreciated being able to be with our dog the whole time. For some of the procedures, you are invited to watch if you want (hubby - yes, me - no way). There were couches for pet parents, and bed and blankets for your pet after the procedure, and many smiles, encouraging words, comfort and even some laughter. No emergency vet service is going to be "cheap" or anywhere close to the cost of your regular vet during regular hours. However when you experience the expertise, are aware that the anesthesiologist stayed 55 minutes over his shift to ensure that your "baby boy" stayed under and everything was successful, that the Doctor was "excited" to scope out all those darn pieces, and everyone was enamored with your sweet Doberman, you understand that you are paying for an emergency highly specialized service and yep, the cost is gonna reflect that. We are blessed to have found and been treated by VEG ER of Schaumburg.

I unfortunately had to put my baby down due to seizures and came all the way from Palmdale to this ER. Place was clean and peaceful and gave us as much time as we needed. Staff were professional and sweet and treated him with care. Price was reasonable and allowed me to take my baby back home and is now resting in peace at home with his tennis balls. They also sent a very lovely and heartfelt letter after his passing wishing us condolences. I definitely recommend coming here. P.S thank you for the letter team, my family and I never expected it. We truly appreciated it. 🖤

We brought our cat Felix in for a bad FLUTD flare. The staff tended to him immediately to check for a blockage and gave excellent care throughout. I really appreciated being able to stay with Felix the whole time, including during the ultrasound. One of the staff even stayed with Felix in the exam room while I took a bathroom break (that was extremely sweet, thank you). The veterinarian talked to me for over 10 minutes to make sure I understood the treatment plan and the vet tech did the same. I will definitely keep VEG in mind for the future.

My first emergency vet visit. They made it not scary and took such good care of my pet. I interacted with four different doctors during my pets’ stay and they were all caring and informative. Highly recommend.

I am super impressed with this vet ER! The place looks very hospital-ish and everyone is communicating and helping others. There were other families and dogs being take care of around me, but it never felt like we were being ignore in order to treat others. The hospital manager was great, she was going around asking everyone how they were doing, offering drinks and snacks, she even provided me with a charger for my phone since I forgot mine and my phone was dying. They explained everything they were doing with Bella to me and made sure I understood what the test, med or result was! They took x-rays and ultrasound on my Bella and they did amazing! She usually squirms and gets annoyed when other people try to hold her down or flip her on her back, but they did amazing! Overall I am super impressed by the care for both pets and their humans! If I could make this my permanent vet, for routine things I would! I would absolutely drive the hour just to go to them! 💚 Thank you to all of the people making sure our fur babies are healthy and happy! 🐶💚

Our experience at VEG was nothing short of amazing. I brought my AiChan “Chi chi” in at the recommendation of our vet. She had recently been diagnosed with Type 1 Diabetes the week before. She was lethargic, refusing to eat, peeing and drinking a lot. We had not received our insulin yet and local Costco was on back order. From the moment we stepped foot in the door we were welcomed and taken to a room right away. The staff interaction with me and her was comforting. Chi chi stayed with them from Wednesday to Friday night. I received updates regularly on her status and felt reassured knowing she was doing well. I was also welcome to come at any time to visit. I loved the fact that I could stay with her the whole time if I wanted. Being that I had never administered insulin before they took the time to teach me how. Before leaving they cleaned her well, made sure we had everything. The staff and doctors were all so attentive and caring. I could feel the love they have for our pets. Thank you all for making our experience during such a stressful time comfortable and loving for her. Side note: thank you for shaving her and making sure her new “fur-cut” didn’t look crazy 😉

Sadly, I had to rush Robert back to VEG just hours after our first visit because he suffered a severe second wave of anaphylactic shock. To say this team is life-saving is an understatement. They immediately admitted him for a 24 hour overnight stay, monitored his shifting vitals minute-by-minute, and completely pulled him out of danger again.While the entire 24-hour staff was incredible, Dr. Beckwith, Dr. Ritchie, Erin and Carolyn were absolute heroes during the day and overnight shifts. They treated Robert like their own. They gave me total peace of mind during a mentally draining crisis. Carolyn and Dr. Beckwith laid the perfect foundation during the day and the overnight team Dr Ritchie and Erin took exceptional care of him through the night. I’d like to reiterate, the ENTIRE staff was amazing! I just don’t remember everyone’s name! Thank you VEG Mount Pleasant! Thank you all for giving my boy his life back twice in one day!

⭐⭐⭐⭐⭐ I cannot thank the team at VEG ER for Pets enough for the incredible care they gave my dog during such a frightening time. From the moment we walked in, everyone treated us with kindness, compassion, and professionalism. Dr. Anghel was outstanding—thorough, knowledgeable, and took the time to explain everything clearly. Nurse Samantha was so caring and attentive, making both my dog and me feel comfortable. Cat, the assistant, was gentle and compassionate, and Brittany made the entire process smooth and welcoming. Every member of the team went above and beyond to make sure my dog received the best possible care. They truly treated her as if she were their own. During a stressful emergency, they gave us peace of mind, and I will always be grateful for their dedication and kindness. Thank you, Dr. Anghel, Samantha, Cat, and Brittany, for your exceptional care. I highly recommend VEG ER for Pets to anyone who wants a team that genuinely cares about both pets and their families. LOVE WINS Nikki & Allie LOVES VEG