24-hour
emergency
vet hospital

From walking in to follow up care this place is amazing. So happy a place like this exists and so is our kitty. She's feeling much better. Honestly this sould be the blueprint for emergency vets.

*****I HIGHLY RECOMMEND THIS PLACE FOR ANY PET EMERGENCIES YOU MAY HAVE****** They do it all!! This is a REAL E.R. like as if it were for people. They will help your pet in an emergency, no questions asked! The doctors here ARE AMAZING!! They truly care here about animals. That's a rarity nowadays. This is THE 1st pet clinic in San Antonio that I've been to that actually has doctors and staff that care. I've lived here my whole life and I'm 40 now, that says it all just in itself. The compassion, understanding and communication from the doctors and staff really show! I really liked how the doctor squat down to talk to us at our eye level while we were sitting on the couch. It's the small little things as such that stick out the most when it comes to patient and doctor relationships. Her assistant was just as great too! She spent a lot of time talking with us about the Healthcare process and the procedures. They also have a financial program here that can help pay your pet bills if you cannot afford them, which I think is AMAZING! It's very clean, neat and organized. They have free coffee and snacks. The restrooms were exceptionally clean too. I'm happy my dad decided to take orange kitty here. Thank you, thank you, thank you for all your help, concerns and thorough efforts. This is a DEFINITE 10 STAR PLACE. Keep up the great work ya'll. 👍

I cannot say enough about the staff and our experience this week at VEG in Snellville. Our 12-year-old Golden Retriever, Madyson, was immediately triaged and taken for X-rays upon arrival. She was suffering from a sudden GDV (bloat), a life-threatening condition involving a twisted stomach that requires emergency surgery. Given her age, the potential complications and recovery challenges, and her ongoing struggles with Cushing’s disease and thyroid disease over the past two years, we made the incredibly difficult decision to let her go peacefully and return to her Heavenly Creator. The tears continue to flow because Madyson was truly the best dog. While our hearts are broken, we know we made the most loving and compassionate decision for her. The entire team at VEG was exceptional. They were kind, compassionate, patient, and willing to answer every question we had. They never rushed us and allowed us to spend as much time with Madyson as we needed. I am so grateful to have a 24/7 emergency veterinary hospital so close to home. I trust their expertise and their evaluation completely. While I hope we never need emergency services for our other dogs, it brings me comfort knowing that VEG is there if we do. God bless each and every one of you. Thank you for being there for us during one of the hardest moments of our lives.

I cannot thank VEG ER enough for everything they did to save my little Dumpling. Our kitten got into our dogs flea and tick medicine which is very toxic to cats and my baby started to have tremors and throwing up a few hours after she ingested his medicine. I called VEG ER and from the moment they answered the phone I knew I was going to have a good experience and instantly felt like I could trust them. They were so kind on the phone, advised us to come in right away. As soon as we walked in they knew who we were and called in for a STAT treatment and when I say all the nurses and doctors from the young gentleman who triaged us were SO KIND And took us in immediately! Started treating our Dumpling right in front of us and kept us informed the entire time of what was happening. They pulled up chairs for us to sit with her in the trauma area while they worked on her and All the nurses were so attentive of her, monitoring her tremors while the doctor was figuring out a treatment plan. She needed to spend the night to get her medication and be monitored for symptoms and the care and services were unmatched! We got lucky and was able to bring our baby home the next day and she has fully recovered! We will forever be grateful for the WONDERFUL team at VEG ER in Willow Grove!

Our experience at VEG was nothing short of amazing. I brought my AiChan “Chi chi” in at the recommendation of our vet. She had recently been diagnosed with Type 1 Diabetes the week before. She was lethargic, refusing to eat, peeing and drinking a lot. We had not received our insulin yet and local Costco was on back order. From the moment we stepped foot in the door we were welcomed and taken to a room right away. The staff interaction with me and her was comforting. Chi chi stayed with them from Wednesday to Friday night. I received updates regularly on her status and felt reassured knowing she was doing well. I was also welcome to come at any time to visit. I loved the fact that I could stay with her the whole time if I wanted. Being that I had never administered insulin before they took the time to teach me how. Before leaving they cleaned her well, made sure we had everything. The staff and doctors were all so attentive and caring. I could feel the love they have for our pets. Thank you all for making our experience during such a stressful time comfortable and loving for her. Side note: thank you for shaving her and making sure her new “fur-cut” didn’t look crazy 😉

The VEG Etobicoke staff and vets were really incredible, especially during such a stressful time. My cat swallowed a sewing needle and they were able to assess her quickly, locate the needle, and remove it without difficulty. I called ahead and they sent a check in form to speed up the process on arrival. We were immediately greeted and taken to a sofa where we could set up and stay close to our pet. There was some wait - all in all we were there for about 5 hours (7pm to midnight on a Monday), but she was seen by a tech immediately and by the vet within half an hour. They communicated with me and each other consistently throughout and I found the environment warm and friendly. I really felt like everyone cared deeply about the wellbeing of my cat, along with all the other animals on site. The clinic is modern and well equipped. Despite not being the closest vet emergency clinic to me, I would absolutely go back here (although of course I hope I don't have to!) because of the exceptional service and care that we received. At one point they came around with snacks for everyone to choose from! Really impressed and would highly recommend.

Our dog ate a towel and were worried about his intestines. Took him there and the staff was great. Busy, but great. It's an open architecture, everything is out in the open, basically just a large room, you kind of get to know what's going on, the good, the bad and the ugly. Staff are super busy, and it is expensive, but they know what they are doing and are prepared for anything (that fits) to come through the doors. We were encouraged to come visit and sit with our dog as he needed to be there for about 10 hours to get a couple sets od X-Rays. Not the most comfortable place, but we sat in his cage, and I think he felt OK.

I want to thank the staff working overnight last night. We brought my Diesel baby in because he was really struggling. Even though it was 3 am the staff was quick and very compassionate for our situation, all hands were on deck. I’d like to thank Dr. Rocha for explaining things in a good manner and being very patient with my family during this time. Also of course for taking care of Diesel and not sugar coating anything no matter how hard it was to hear. She was very caring. It was a very hard time for us as we had to put my almost 13 year old baby down, but i’m glad it was in the hands of your animal hospital. Thank you for caring for my Diesel when he needed it most. May he rest in paradise🤍

Absolutely outstanding care! We brought our retired Military Working Dog in after a bad hit-by-car injury, and the team at VEG was phenomenal. A huge thank you to Victoria (our vet tech) and Dr. Hopper for their skill and compassion. The entire staff worked together seamlessly — it was impressive to watch. The front desk lady was also wonderful and so helpful. One tiny suggestion: name badges or quick introductions would be nice so we can personally thank everyone. VEG is truly the gold standard for emergency vet care in North Atlanta. Highly recommend!

The kindest staff! They made me and my dog feel super comfortable, explained everything that was going on. Even came and sat on the ground with me and my pup. Shoutout to all the staff working Monday night (07/13)!! They even built a make shift wall so my reactive dog could be as comfortable as possible and not see the other animals coming in and out. Also incredibly clean inside!

I can't say enough great things about this place! From the care of my pet and the care of myself, this place goes above and beyond. I joke with my friends and family that I didn't get this care when my mom was in the hospital! They saved Wrigleys life and made sure I understood every step and procedure. I was able to come and go as I pleased and felt good knowing he was in good hands. Between the hearts he stole and the hand holding he did, along with the size of tumor removed from his belly, I'm sure he won't be forgotten by the incredible vets and techs that cared for him.

We drove from Toledo and I can’t say enough good things about this place. From the moment Chapo and I walked in, everyone treated us like family. They were incredibly attentive to both Chapo and myself, made sure I was always in the loop, and even connected promptly with Chapos neurologist. What really stood out was how comforting they were and how much they genuinely cared. It’s handled so differently than anywhere else I’ve been. A truly safe and caring space when we needed it most. I 100% believe Chapo wouldn’t be here if it wasn’t for this place and the people that cared for him. Just wow.

After seeing how highly rated VEG Carle Place was, I decided to take my 14-year-old Chihuahua, Sushi, there after I found him collapsed, lethargic, and running a 104° fever. I’m so glad I did. Sushi was triaged immediately upon arrival. It was a busy day, so we did have to wait about an hour to be seen, but he was resting comfortably while we waited. The veterinarian who treated Sushi was Dr. Huang. He took the time to listen to my concerns, explained what he believed was going on, discussed the different possibilities, and reviewed the treatment options with me. He recommended hospitalization, IV fluids, antibiotics, anti-nausea medication, bloodwork, and X-rays, and he was upfront about the costs involved. I chose to move forward with the bloodwork, IV fluids, antibiotics, and anti-nausea medication, but declined the X-rays because they were outside of my budget. When I explained that I also had concerns about the cost of hospitalization, I never felt judged or pressured. Instead, Dr. Huang recommended another emergency specialty hospital where Sushi could have an abdominal ultrasound performed by a specialist at a more competitive price. I appreciated that he focused on what was best for Sushi rather than where the testing was performed. He also made it very clear that if I chose not to hospitalize Sushi overnight, I needed to follow up the very next day with the specialist he recommended. I followed his recommendation, and Sushi received excellent care there as well. I also want to recognize the entire VEG team for their outstanding customer service. From the receptionist, to the intake staff, to the veterinary technicians, and Dr. Huang, everyone was kind, compassionate, and professional. Although I didn’t get the names of the two veterinary technicians who primarily cared for Sushi, I do remember that one had a Stitch tattoo and the other had an amazing personality. They treated Sushi gently, made sure he was comfortable, and took the time to answer my questions. This wasn’t my first experience with a pet medical emergency, and what stood out to me about VEG Carle Place was the honesty, communication, and compassion of the entire team. I never felt pressured when discussing the financial aspect of Sushi’s care, and I felt comfortable making an informed decision based on the options that were presented to me. This was my personal experience, and it left a lasting impression. If I ever need emergency veterinary care again, VEG Carle Place will absolutely be one of my first choices. Thank you to Dr. Huang and the entire VEG Carle Place team for taking such great care of Sushi.

My dog needed emergency care and VEG ER for Pets was a godsend. The staff were all compassionate and professional. The facility was clean and in great condition. All the fears and questions I had regarding my pet were answered with great compassion. I never once felt like just another customer and really felt that the staff loved my pet just as much as I do. I hope we never have another emergency but know I can count on VEG ER for Pets to provide valuable care. THANK YOU so much to the professionals at VEG ER for Pets, you were there in our time of need. Love Bailey and his dog dad Frank!

VEG ER made a really scary experience so much more comfortable for us and our Frenchie. Deno started aspirating after throwing up a lot during a pancreatitis flare. When we heard he needed to be monitored overnight, we were freaking out thinking we’d have to leave him somewhere and worrying we wouldn’t get updates. Being able to get a room and stay the night with him was peace of mind for us and made him more. Comfortable. The vets were great. Later in the day we even brought our other dog because we didn’t want to leave one while running home to care for the other. Our boy is almost back to normal now and we can’t thank them enough! So accommodating

I had a great experience here with my cat, Sherman. We were greeted immediately and brought to a room to ensure my Sherman felt comfortable. Juan was seriously the best! So friendly and helpful. You could tell he genuinely cared for Sherman and was looking out for his best interest. Mady F. was also a big help in assisting with Sherman's bloodwork and shots. Dr. White really made sure he was advocating for Sherman and what was actually best for him vs. jumping into the most expensive or extreme treatment method. It was a fairly quick visit for an ER trip less than 2 hours (maybe even closer to 1). The location was clean, all staff were friendly. I would definitely recommend this office to anyone in need of an emergency visit with a pet. - Kristen L.

I had to take my dog to VEG ER tonight and they were so nice the whole time! Super busy but still checked in on us several times, while we waited for pets with more serious issues to be helped. I was asked three times if I wanted water, tea or coffee. I watched them race to help a woman who ran in with her Frenchie that was having breathing problems. I watched them comfort an upset couple. I watched as they let a family with kids hug their dog when it was asleep from sedatives, and while they surgically removed a foxtail that made its way halfway up the pups leg. I even saw them treating a python! The vet gave me lots of info about what they thought was wrong with my dog, explained what they could do, and gave me a quote before doing anything. They said “absolutely”, when I asked if they could try to help him without the light sedation (didn’t work well - so he got the shot), and let me help try to hold him still when they gave the sedation shot (he’s 70lbs), and again when they did the procedure. They didn’t act scared of his aggressive behavior when he was in pain/scared, my former vet acted afraid him twice before just from him jerking his head away when she was checking his ears and wanted him sedated. They didn’t push any extra pills or procedures or diagnosis’ he didn’t need AND I left there with a bill less than a what I’ve paid for ear infections at the former vet! They were very busy and I was only in there a couple hours. I definitely recommend them.

I cannot say enough about the care and compassion we received at VEG ER for Pets during one of the most difficult moments with my dog, Poet. From the moment we walked in, the entire staff was calm, kind, and incredibly supportive. They acted quickly to stabilize him and kept me informed every step of the way in a way that was clear and easy to understand, even while I was overwhelmed and emotional. I especially want to recognize Jasmine, who went above and beyond. I was extremely distraught after learning Poet had been diagnosed with Addison’s disease and could not stop crying. She took the time to comfort me, explain everything thoroughly, and help me regain a sense of calm. Her compassion felt genuine and grounding during a very frightening experience. Every single person we interacted with showed patience, empathy, and professionalism. They didn’t just treat my dog—they supported me as an owner going through something heartbreaking. They truly made me feel cared for like family. I’m deeply grateful for the entire team at VEG ER for Pets. I would highly recommend them to anyone facing an emergency with their pet.

There are simply not enough words to express my gratitude to the incredible team at VEG ER for Pets in Dallas. They truly saved my sweet dog, Poppy’s, life, and I will be forever grateful. From the moment we walked through the doors, every person we encountered treated Poppy—and me—with compassion, urgency, and genuine kindness. During one of the most terrifying experiences of my life, Dr. Marhanka, Dr. Nealy, Dr. Huffman, Dr. Peter, and Dr. Chaney provided exceptional medical care while taking the time to explain everything in a way I could understand. They kept me informed throughout Poppy’s treatment, answered every question with patience, and never made me feel alone in the process. I also want to recognize Molly, AJ, Brittany, Mahogany, and Haley for the outstanding care, kindness, and compassion they showed us. Every member of the team worked together seamlessly, and it was clear that Poppy wasn’t just another patient—she was treated as if she were their own. One of the things that sets VEG apart is their commitment to keeping pet parents involved. Being able to stay with Poppy while she was receiving care and being kept informed every step of the way brought comfort during an incredibly frightening time. Because of the expertise, dedication, and compassion of this remarkable team, Poppy is alive today. That is a gift my family can never repay. Thank you, Dr. Marhanka, Dr. Nealy, Dr. Huffman, Dr. Peter, and Dr. Chaney and the entire VEG Dallas team, for giving us more time with our beloved girl. You didn’t just save Poppy’s life—you gave our family hope during our darkest moment. We will never forget what you did for us, and I recommend VEG Dallas without the slightest hesitation to anyone whose pet needs emergency care.

Our sweet Stella had to go to VEG ER Frisco on June 6th around 4am. She had given birth to (6) pups at home, but the (7) pup had not been birth after (3) hours. During the process of her giving birth, I called their office to ask a few question (first timer here) and Dr. Koons was very informative through what to expect. After making the right call, the (7) baby could not make it into this world at home and we headed to see Dr. Koons in person. She had the room all ready for us when we arrived. When I say her and all other staff went above and beyond for us is an understatement. Dr. Koons is a genuine soul that puts care and detail into all she does. We knew Stella was at least pregnant with 10 pups. After the 10th was born at the ER (past Dr. Koons shift), she went back for an x-ray, surprise, we had two more!! Y’all!! Twelve puppies!! Thank you, Kaitlyn, Arianna, Abby, Beth, Dr. Koons and Dr. Nelson for the outstanding service and care of our family/pups. Everything was performed right in front of us and that was important not to be shut in a room while our Stella was behind closed doors in another room. Since birth, I have called back serval times when our regular vets office was closed. Outstanding service each time. My heart cannot express our gratitude enough!! Sincerely - Stella & Family paws up - high five 🐾♥️🙌👏