24-hour
emergency
vet hospital

Wonderful experience! Being able to stay with my dog meant everything to me. Nothing was done in a backroom - you watch over your pet at all times and can participate as much as you want. I was very satisfied with the explanations about treatment plans and was grateful for the team approach.

Our dog Lizzie had significant respiratory distress on our trip back home to Illinois on Monday. We were lucky to end up in there. Dr Hartnagel and Jackie were wonderful. They demonstrated such kindness and compassion during a difficult time. While the outcome wasn’t what we hoped for, we were blessed to end up there with such great people. You made the last few hours with our baby girl a little more bearable. Thank you for all your support. With love from the bottom of our hearts. 💕 Shauna and Joshua

VEG saw my French bulldog for a heat related injury. As soon as we walked in the door we were met with prompt attention to our girl. She was on a treatment immediately despite the fact she was in fairly stable condition. The entire staff was so welcoming, loving and empathetic. Dr. Eisemenn met with us instantly and began the exam right away. Dr. Eisemenn and his team were excellent! Yes, emergency visits are expensive and we were provided an estimate without asking. We really appreciated the upfront transparency. Happy to say our girl is feeling as best as she can and she is recovering nicely at home. We are really grateful to the VEG team because this could have been a worse situation. Thank you!

These people are very concerned with your pet's needs. They are very respectful and want to do nothing more then help get our pets on recovery. They are also very passionate about the owners feelings and concerns. They're in this for our animals and not the money. Thanks again to EVERYONE at VEG in Chapel Hill, NC for getting Baby feeling better.

Went to VEG ER in Elk Grove, CA on Sunday 6/21/26. Let me start with they were absolutely wonderful! I have heard great things from friends in the vet field and I follow the VEG instagram as well. They definitely did not disappoint. My soul dog, Lilly, has kidney disease and heart disease and was fitting the symptoms for possible kidney failure. Nolan did our intake and was very kind and down to earth. Dr. Huntyr Mcmurty was Lilly’s doctor and she was compassionate, kind, caring, and listened very well. Dr. Mcmurty laid out what our options are and we agreed to proceed with blood work to check kidney values and go from there.after blood work supporting what I expected, extremely increased kidney values, Dr. Mcmurty explained our next options for hospital care or supportive care until humane euthanasia, of which we decided to do the latter since Lilly is 15.5yrs old. Overall the experience, as hard as it is to be with your sick fur baby, was very pleasant because of the wonderful care team and staff. I regret that I didn’t catch everyone’s name that helped Lilly, but each person was exceptional. All this to say it was very busy, a bit short staffed, and yet they still managed to remain calm, triage very well, and provide excellent care. If anyone needs an emergency vet I will always recommend VEG. Oh and those curious of pricing: with a sick and elderly dog I already expect to pay at least $500, and with ER vets I thought it would be significantly more, but was under $600 for an exam, blood work, medication, and subcutaneous fluids. So in my opinion very reasonable and well priced. Thank you VEG for all you do. Vets, vet techs, nurses, assistants, you are all amazing and no amount of praise can describe my gratitude towards you all. Thank you ❤️

My newfound little kitten Chanterelle got herself trapped in a tight spot at home late on a Saturday night. She was stuck for a couple hours before I found her. When I discovered her, she was frantically crying and struggling. I got her free and found she had badly injured a rear leg and could not walk on it. I was afraid of how bad her injury might be. I called VEG and described the situation. Samantha was very kind and quickly made a good diagnosis over the phone. I felt they might be well qualified to provide urgent care. Upon arrival, I was taken to the cat room and immediately met with Nurse Ashley. She made a thorough preliminary evaluation. Also, Ashley and Samantha did everything to make sure we were comfortable. Dr. Edwards arrived within minutes. Both the nurse and doctor were very kind, caring and professional. Immediately they performed an ultrasound and then followed up with x-rays. It was their diagnosis that my kitten did not have any broken bones or internal organ damage. Throughout the entire visit, they clearly informed me of the costs of all procedures and made no pressure to perform unnecessary tests, etc. The nurse and doctor were happy to answer my questions and made sure I felt comfortable and informed throughout the visit. Their diagnosis was spot-on and over the next few weeks my kitten fully recovered. I was so happy! And, I was so grateful that the VEG team was there when we needed them. The VEG team are very professional and caring. They clearly love their jobs and love animals. The facilities are also worth noting: everything was spotless and clean, and the equipment was the most modern of any I’ve seen in any veterinary clinic. Thank you for taking good care of us!

I have sat on this review for a couple months. I've written it in my head a million times. I cannot find a way to thank the vets and techs enough for their dedication, kindness, understanding, and work. The first two pictures in this review (faces obscured for privacy), as hard as they are to look at, gave me the latter two pictures--my cuddly, brilliant, beautiful boy. My Jotunn, who is only alive because of them. They'd seen him for scary, but rather routine issues previously. During those visits, they'd comforted him and sang to him through the scary scans and procedures. But this time? This time I was on the verge of losing him to a urinary blockage. They treated his pain and fear with more grace and gentleness than most doctors do with human patients, treating it first before doing anything else. They didn't brute force him into anything. Adding further distress to an already distressing situation isn't their style. What also isn't their style is whisking a pet away from its family to treat in the back. Instead, I was there with him, holding his paw. I even held the little oxygen mask to his nose as they prepped him for his procedure (pictured). He knew I was there. It helped him. He remained in their care for 48 hours. I showed up at all hours of the day and I can tell you, the level of care did not change from one shift to another. They were all amazing. Every single person truly cared. The kicker? Jotunn has chronic constipation. When this was brought to their attention--since they were monitoring for urine output to begin with--they immediately jumped into action to ensure EVERYTHING was working before releasing him, not just his urinary tract. They were more than willing to get what worked best for him to manage his constipation, even if they didn't have it in the office already. No hesitation. No condescension. Just immediate care--and care that was tailored to my boy's needs and body. Every single time I have the misfortune of being there, they do more for me and my boy than I could ever ask for. They will always be who I run to when I need care for my cats. I trust them wholeheartedly. Thank you, VEG. Thank you, thank you, thank you.

Paddington says to thank everyone who pet him and gave him all the attention he demanded. The staff are the reason why Paddington does not associate VEG on Rampart as a negative experience. Thank you to everyone’s help and all the love given to him on our *latest* visit 😭. Thankfully nothing serious this time. Realizing right now that I don’t recall my nurses/techs names’, I am so sorry. I think I was just happy that Paddy was happy and completely forgot to get names. The two ladies kept us updated and offered help throughout our entire stay. They were also so chill with our strange encounter; someone I knew walked in with their own pet concerns. They helped ease those parents immediately. Afterwards our areas merged (while still separate) and the nurse/tech were so good about keeping us updated but keeping patient info confidential. I was able to witness them, and DVM Jones, treat the pet and parents with compassion, offering comfort and understanding throughout, offering options for payments without judgement to the parent’s ability to pay. Unfortunately, the fur babe’s diagnosis was too severe and treatment and recovery would be difficult, so the difficult decision was made for comfort. I hate it came to the conclusion it came to. I could tell the staff were affected, and yet they did the switch up everyone in the medical does where they put their emotions aside and made sure that each fur babe and parent they encountered got the level of care they deserved. The staff even helped me when we were discharged and had my dog and took the other family’s *literal* baby so they could say their goodbyes. We were no longer a patient but they still checked on us and gave Paddington tons of love. The staff at VEG on Rampart are something special, because while it was all tough for the other family, in the end they managed to have the other parent’s laughing. *Thankful for anyone who remembered Paddy from previous visits. You fill his bucket and boost his ego, and this point his name should be Diva Paddington.*

Dr Reis, Dr Hopper and their team are amazing. Their care and compassion for their patients and their humans is amazing. We felt very comfortable with them and their care plan and they kept us informed. While very stressful it truly was a positive experience. It is one of the cleanest medical facilities I have ever been in. they also allowed us to stay with her thr whole time which calmed both Sadie and myself. We were met with smiles from the time we arrived until we left. 5 stars all around. Way to go VEG, your healthcare model is truly one to be proud of. I would like to thank Clint, Briana, Hannah, Khrystena, Tasha Aliya and Dr Reis and Dr Hopper for their professionalism, kindness and compassion. I will FUREVER be grateful to you all for your care of our Sadie Monster. 🐶🩷

Dr. Mortimer and the whole team are exceptional. The manner in which they interacted with both our Goldendoodle and us was nothing short of incredible. The immediate feeling of knowing that we could trust VEG with our girl and leave her while hospitalized, even though we could stay if we chose to, made the experience top notch. Our girl arrived very sick and to be able to have her home in less than 24 hours speaks volumes. The professionalism and patient care provided is not easy to find and the plus is that you could stay with your pet through it all provides a sense of peace, calm and trust that our girl was in excellent hands. Thank you Dr. Mortimer and the rest of Minnie’s care team. You all deserve endless doodle hugs! Love, Minnie and Family

I cannot say enough nice things about this place and the people who work there. I brought in my dog, Todo, and every single person I came into contact with had excellent communication skills, empathy, and were just SO kind the entire time. The issue my dog had was enough of an emergency, but also not top priority in comparison to some other animals that were there. I knew this going in! That being said, plan to bring some headphones, or things to keep you busy in case you do have to wait a while! I did end up waiting quite some time, but they were extremely communicative with me the entire visit and I completely understood that they had to take care of the most sick patients first! I know that not all animals are easy to treat like my dog was, so huge shoutout to Dr Samantha Pool for your hard work while still maintaining professional and empathetic care. Your job cannot be easy! Special thank you to Grace, our nurse, and Morgan, who greeted us at the door and regularly checked in on us. Grace kept in touch with me while I briefly went home and she sent pictures of my dog before his procedure! She was the best!!! I highly recommend bringing your pets here should you ever need professional, empathetic, kind and communicative emergency care!

This is hands down the best vet clinic I've been to, with the most amazing staff. I'm so grateful to Jenny and Liz, who gave me so much emotional support when my cat swallowed a foreign object and when he had urinary issues. I'm also grateful to Dr. Archibald, Dr. Havinga, Justin, and Jesse, who were incredibly generous with their time, attention, care, and compassion. I've been to many vet clinics in Washington, Massachusetts, and California, and this is by far the best one. Being at the ER with a pet is never a pleasant experience, but I felt safe and comfortable here the whole time. Their prices are also reasonable compared to other clinics, especially considering how superior the care is. Also, they're not owned by Mars, the corporation that produces M&M's, Snickers, and Twix, and also owns Banfield, BluePearl, VCA, and other chains. I also loved that they had great snacks, and not just for customers. It says a lot that they make sure their own staff are well taken care of too. I'm so grateful a place like this exists.

I cannot say enough good things about this company. If you ever have a pet emergency, don't hesitate just go there. I called ahead and gave them a rundown, our dog was in shock, unknown abdominal problem, not poisoning. Immediately on a table with 4 techs and the Vet, IV fluids, ultrasound, withdrew fluid from his swollen belly to verify it was blood, simple blood test, BP, all with us by his side and constant communication. From meeting us at the door with a gurney to diagnosis was less than 10 minutes. Gave us estimates, choices, no pressure. Gave us a comfortable, private, quiet room to say goodbye. Stay overnight if you need to, take as long as you need, before euthanasia. Tons of treats provided, canned chicken, string cheese, hersey kisses, all the forbidden things. Over the top thorough, efficient, honest, and so compassionate. 🥺❤️‍🩹 (Sampson had a very sudden tumor on his spleen that ruptured and bled profusely. He'd had a recent history of a different cancer. We chose mercy for him over more protracted pain.) 🌈 Thank you to the crew at VEG ER Palm Desert for caring so much! Sincerely, Tori, Brian, and Sampson

I am incredibly grateful to the team at Emergency Vet Group for the compassion, professionalism, and urgency they showed when my service dog, Jeremy, was brought to their clinic after a tragic accident. On May 7, 2026, Jeremy was struck by a vehicle. My boyfriend and I rushed him to the clinic, hoping they could save him. As soon as we arrived, approximately seven or eight veterinary staff members immediately rushed to Jeremy's aid. Their quick response and dedication were evident from the moment we walked through the door. Despite their best efforts, Jeremy's injuries were too severe, and he sadly passed away. I know the veterinary team did everything they could to save my baby, and I will always be thankful for the care they provided during his final moments. Jeremy was more than a pet—he was my service animal, my companion, and a huge part of my life. Losing him has been devastating. Throughout the entire experience, the staff treated him with dignity and respect and showed me genuine compassion during one of the hardest days of my life. I cannot thank the doctors, technicians, and staff enough for their kindness, professionalism, and dedication. While the outcome was not what I had hoped for, I take comfort in knowing that Jeremy was surrounded by people who cared and who fought to help him. Thank you, Emergency Vet Group, for everything you did for Jeremy and for the compassion you showed me when I needed it most. I will always be grateful. ❤️🐾

VEG did an amazing job saving our boy. He was in boarding while we were out of state and his stomach flipped causing bloating. Our boarding facility got him right over to VEG. They took an x-ray and confirmed. The doctor called me and told me everything she had to do to operate and fix his stomach. They sent us a quote and we paid it online. They performed emergency surgery and took care of him over night until we got back to Michigan. They kept us informed the whole time and sent text messages with updates. When the cost was lower than the quoted amount they also refunded us $700. I couldn’t be more thankful they have a facility close to our boarding facility. A flipped stomach if not caught in time can be fatal to a dog and we are so grateful our fur baby Otis is doing well. Thank you VEG doctors and nurses!

Had a great experience! I brought my dog, who absolutely hates the vet, and they were able to complete all of the necessary exams and procedures, plus more. The staff was incredibly kind, informative, and so patient with Bailey while she was scared. I’m very grateful for how well they took care of her.

Last night, you helped our dog Zedd, you listened to us, you talked to us, you helped us!!! My family couldn't be anymore appreciative of what you guys did for us ❤️, our pets mean the world to us, we made a plan and helped us execute it, thank you all 🙏

Dr. Wood and Hannah made me feel like they could do anything. So helpful, caring and knowledgeable. They went well out of their way to make me comfortable in a most stressful situation. There were dayside doctors and staff that also contributed to Beau’s recovery. Amazing, all in their own right. I will recommend VEG to all my family, co workers and friends. Thank you for saving my best friend’s life. I can never thank you all enough.

This place is so empathic and kind. Treated my pup from a scary situation. Their bedside manner is impeccable, their knowledge is fantastic, and their care for my pup was top notch. Yes, they are a little costly as they are an emergency vet, but they saved my best friend's life, so I owe them my most sincere thanks and gratitude. Hope yall stay in business a long long time!

Thank you to the staff that was working the night shift on Friday 5/29. I had to bring my senior dog in for an emergency tumor rupture that unfortunately led to his having to be put down. The front desk person and veterinary team were very attentive and had him on an exam table with an ultrasound going within moments of us entering the building. Everyone was very kind, professional and caring while doing what must be a very difficult part of the job. Highly recommended.