24-hour
emergency
vet hospital

I can't thank the team at VEG ER for pets enough for the outstanding care they gave my cat, Oliver. Dr. Marilyn Prieto did an incredible job! A very special thanks to Caroline, Oliver's assigned nurse, who was remarkably sweet and patient with him, as well as assistants Haley and Jazmin for their great support. Also, Brittney welcomed us with such professionalism and courtesy from the start. Knowing Oliver was in such gentle, capable hands gave me total peace of mind. Highly recommended!

I have three names Dr. Kass, Mel, Olga and the receptionist… all four were wonderful. If I have the name right, Mel, the African American woman who helped nursed us, was truly exceptional. During one of the hardest moments in our lives, you need to feel compassion and genuine care, and that’s exactly what she gave us. She made us feel at ease throughout our visit, showed incredible kindness and strength, and helped carry us through a very difficult time. She was a source of comfort for both of us, and we’ll always be grateful for the love and support she showed. I loved that I could be with Lulu the entire time and she knew I was there for her. She never once shivered out of fear. 24 hours later Lulu is showing signs of improvement (Cervical IVDD discovery) and displaying all the positive signs of recovery. Thank you, Dr. Kass, Mel, and Olga, for your professionalism, compassion, and for making such a difficult experience a little easier.

A phenomenal place for my dog’s emergency. (Actually puppy emergency). It was clean, well equipped, and very responsive to both my needs and my pup’s. I highly recommend the whole care team - Dr. Erdesz, Nikki, Lizzie and Paige. They are exceptional professionals whose caring hearts, gentle handling, and love made all the difference. Pup is fine - back to normal life.

This is hands down the best vet clinic I've been to, with the most amazing staff. I'm so grateful to Jenny and Liz, who gave me so much emotional support when my cat swallowed a foreign object and when he had urinary issues. I'm also grateful to Dr. Archibald, Dr. Havinga, Justin, and Jesse, who were incredibly generous with their time, attention, care, and compassion. I've been to many vet clinics in Washington, Massachusetts, and California, and this is by far the best one. Being at the ER with a pet is never a pleasant experience, but I felt safe and comfortable here the whole time. Their prices are also reasonable compared to other clinics, especially considering how superior the care is. Also, they're not owned by Mars, the corporation that produces M&M's, Snickers, and Twix, and also owns Banfield, BluePearl, VCA, and other chains. I also loved that they had great snacks, and not just for customers. It says a lot that they make sure their own staff are well taken care of too. I'm so grateful a place like this exists.

Today was our first visit to VEG and I was pleased with our time there. Our regular mobile vet couldn't fit us in so I headed to VEG to have my dog's eye checked out after an incident. It was busy but I felt like we were seen in a reasonable amount of time at a reasonable price. I liked that my dog was able to sit with me while we waited and during the exam. It helped keep him calm. Everyone we encountered was caring, kind and thorough. Will definitely return if needed.

My boy Goose was outside with my family and they weren’t paying attention so he was playing in the pool and swallowed ALOT of salt water. His stomach was rock hard and he was throwing up pretty consistently. One of my biggest fears is Bloat so we immediately loaded him up in the car and took him to the vet. We have never been here before but the entire staff was very very nice and super respectful of my boy. He is very anxious and doesn’t like people in his space but they allowed me to take the lead and direct them into the best way to help him. They communicated every step of the way and took their time to explain the best course of action for him. I would absolutely recommend anyone who needs emergency care to take their animal to this vet.

My Jack Russell was attacked by a coyote. I called ahead and they had doors open and table ready with all hands on deck. The calm demeanour by everyone helped keep me calm. He stayed 4 days since he was in such bad shape. They saved his life and treated him like he was their own. I know he was held and loved at night when I or my husband couldn’t be there. Thank you Dr Boiskin and Dr smith (day and night doctors who spent by far the most time working on him). Highly recommend VEG!

Came in with a cat that was expelling out of both ends. We were treated with care and kindness. The staff and Doctor were pleasant and polite. I would recommend this place highly. The plan they came up with was reasonable and the price acceptable given it’s an emergency room. The condition of the facility was clean as well. They are also conveniently located making it an easy 2mile drive there. I’m happy to have found a Vet ER so close, clean and kind. Thank you for helping my kitty out.

I took my beagle girl Luna this morning to VEG. From my initial call with Joe, he was so caring and kind he made me feel taking her here was the right choice. I’ve had bad experiences with emergency vets, but my experience here was so wonderful. We got there and they immeadiately started checking on Luna. Dr. Hannah and Mike checked her. I told them she was vomiting and maybe having stomach issues. They recommended treatment and the presented me with an estimate. They were both so kind and attentive and answered all my questions. I didnt feel forced to use all the services on the estimate at all. The facilities have an open floor concept and were extremely clean as well. No dog smell or anything. And everyone welcomed us with care and smiles. They truly made me feel like we were family, and they were going to help us. I hope I won’t have any other emergencies, but would definitely recommend VEG. They were absolutely wonderful. Top notch services for sure!

Really appreciate this place. A trip to the emergency vet is never fun or cheap, but this ER does what they can to make your pet and you more comfortable. I appreciated the open concept, seeing rounds and understanding the triaging process, and getting to be with my cat even during procedures. I'm also grateful for the overnight room where I was able to sleep with my cat on my lap for a few hours while we were waiting. Staff also provided snacks, drinks, and phone chargers. Every employee, from front desk to assistants to LVTs to doctors, is good at their job, and I hope they're well-compensated. Thanks for helping Lexi feel better.

VEG was beyond amazing. We arrived scared, worried and anxious and after a few hours we left relieved and happy. The staff was amazing, Dr. Savino came in immediately to assess my cat Socks. Cassidy, Jelani and Christine were also so helpful and friendly. The best part is…if you are struggling financially, they will not hesitate to still help your fur baby and work something out with you. You never want to take your pet to the emergency vet, but if you do please take them here. You will not regret it! Honestly, I feel like my words don’t do this place justice for how truly wonderful they actually are. P.S. - they have snacks, coffee and freshly baked cookies!

I don't remember my vet's name. Sorry! However, she was amazing! She listened and understood and validated my concerns. Based on Dexter's current treatment of antibiotics and his response to treatment, she thought of a more comprehensive way of treating and addressing it. She included me in the decision making process. Before finalizing a treatment plan, she wanted to think about the coarse of action. Her decision was spot on for Dexter. Within two-days, Dexter began eating again, after not eating for OVER a week. He had less discharge from his nose and his activity level improved drastically. The antibiotics and steroids are working. My Dexter has returned. Her approach to treatment was unconventional compared to what I would have received if I had gone back to Angell's. I truly feel that her approach saved his life. Thank you so much! I will totally recommend VEG to others.

My little jack Russell was in a lot of pain. I called and they were extremely professional and polite. I can't sit in small rooms and that was not a problem. They immediately started checking her right when we arrived. They took really good care of my pup. I highly recommend this animal hospital. Again I highly recommend this animal hospital.

Let me just note that not every veterinarian or emergency group will even see an exotic pet, especially a large bird. VEG Greenville will! I went to VEG Greenville at midnight on a Friday night. I was met at the door and taken to a room immediately. A medical staff member immediately assessed my Moluccan Cockatoo (Layla) and was kind and gentle with her. Layla had fallen in her cage and was showing great distress. Layla is 26 years old, this has never happened before, we were very concerned. Despite the practice being very busy, I met with multiple staffers and had several sessions with Dr. Jones directly. After a thorough physical exam, Dr.?Jones ordered an x ray and discovered that Layla was egg bound. The staff administered meloxicam pain medication, fluids, calcium and I believe the last medicine was oxytocin (not sure of this name). Layla’s treatment was not rushed (I was there 4.5 hours) she was monitored, cared for and also shown a great deal of love. This morning, 36 hours after her first indication that something was wrong, we were blessed with an egg. If Layla had not been able to pass the egg naturally, VEG Greenville provided me with a detailed plan for her treatment- which would have included surgery. The staff was with us every step of this process and truly answered our prayers. Some quick points I want to make that may not seem important, but they meant a lot to our family. -The staff made us feel heard and treated Layla like she was the most beautiful and important patient in the world. -I was exhausted (besides the hour of night I drove 1 hr and 15 minutes to get there) and I was offered snacks, fresh coffee, water and soda. -The rooms were private enough, but still allowed me to feel connected and within reach at all times -The facility is modern and very clean -The facility is well staffed. -I was expecting to pay significantly more than I was charged. -I was sent an electronic copy of Layla’s X-ray and medical records. - I received messages of support checking in on her progress. - I liked everyone I had the pleasure to deal with during this experience. -Every technician we dealt with was Licensed. Their education and experience showed. Thank you so much to the entire “midnight” staff. Special thanks to Dr. Jones (very bright, gentle and detailed), Ashley (who Layla may love more than she loves me) and Taylor (who thoroughly radiates kindness) All of these women were superior at their job, took the role seriously, were conscientious and made this difficult (potentially life threatening) situation, somehow better. God bless VEG Greenville, our family appreciated every little thing.

Took excellent care of my two month old kitten when I brought him in for a swollen eye and sneezing. Would definitely bring my pet here again if I ever have another emergency.

VEG ER in Schaumburg took wonderful, personal care of my "baby Boy" Simba the Doberman. He had eaten a lot of a plastic ball (we thought we'd thrown away but he found it under the bed) and in 5 minutes had digested A LOT of it. Our local emergency vet (wonderful folks too) suggested that he get the pieces scoped out and my husband found VEG in Schaumburg. They made us feel welcome from the moment we walked in. It is a little "startling" at first because this is an "open air" emergency care facility - and I'd never seen that before. In other words, the doctors and vet techs are all in the open, and you see what's going on (which is rather fascinating, and def. makes you feel more appreciative of all they do). The facility was also very clean and my husband and I appreciated being able to be with our dog the whole time. For some of the procedures, you are invited to watch if you want (hubby - yes, me - no way). There were couches for pet parents, and bed and blankets for your pet after the procedure, and many smiles, encouraging words, comfort and even some laughter. No emergency vet service is going to be "cheap" or anywhere close to the cost of your regular vet during regular hours. However when you experience the expertise, are aware that the anesthesiologist stayed 55 minutes over his shift to ensure that your "baby boy" stayed under and everything was successful, that the Doctor was "excited" to scope out all those darn pieces, and everyone was enamored with your sweet Doberman, you understand that you are paying for an emergency highly specialized service and yep, the cost is gonna reflect that. We are blessed to have found and been treated by VEG ER of Schaumburg.

I had taken a duckling who suffered from trauma over here for an evaluation and whether euthanasia would be the better choice rather than rehabilitation. From the very beginning of contacting this establishment, everyone I spoke to was incredibly kind, patient, and even humorous in the perfect times that made the situation much more tolerable. The doctors took their time examining the duckling I brought in and were very gentle with explaining why euthanasia would be the best, and I was not pressured at all to sign away responsibility/ownership of the duckling until after the examination and a decision on what to do, which I appreciate. Given my situation being a wild life animal, I was able to receive services for free, so I cannot attest to pricing; however, the staff were great.

What a knowledgeable and kind group of people that we experienced. We had a tough situation with our beloved cat and our family appreciated their honesty and expertise more than they probably know. We so love our pets and want to have the most up-to-date and honest information so that we can make, sometimes very difficult, decisions. Please keep up the great work. Highly recommended.

Everyone was excellent! Dr Juan was very knowledgeable and honest, and he collaborated with me to make sure that I was updated with what was going on and that I got everything done that I wanted to for my pet. The receptionist was super kind and attentive in making sure we were comfortable, checking in with us and bringing us snacks and drinks while we waited. All the nurses that worked with my pet were very empathetic and gentle with her to make sure that she was comfortable and getting the best care possible. I didn't have to wait at all to be brought back to the treatment area - they got started on her right away. My pet is a cat so we waited with her in an enclosed room to the side of the treatment area where she was more comfortable away from the dogs and able to walk about the room freely. We could still see through the blinds though what was going on in the hospital with the other pets that were there being helped and were given the opportunity to come to the treatment area to watch her being cared for.

VEG ER provided incredible care during one of the hardest moments with our dog Milli. From the start, she was treated with urgency, compassion, and expertise. Dr. Hoffman did an amazing job stabilizing her on arrival. Dr. Charity showed true dedication in helping get her strong enough to come home, and Dr. Miller was consistently kind and caring throughout her stay. A special thank you to Brenden, her nurse, who went above and beyond and treated Milli like his own. We’re also deeply grateful to Morgan, who was always attentive and caring despite being pregnant. Thank you as well to the rest of the nursing staff, including Christina, Cassidy, and Dom, along with management and the director for their support. Even during a scheduled power outage, they brought in a generator to ensure her care never stopped. We will forever be grateful—thanks to this team, Milli is home with us. ❤️