24-hour
emergency
vet hospital

I cannot thank VEG ER enough for everything they did to save my little Dumpling. Our kitten got into our dogs flea and tick medicine which is very toxic to cats and my baby started to have tremors and throwing up a few hours after she ingested his medicine. I called VEG ER and from the moment they answered the phone I knew I was going to have a good experience and instantly felt like I could trust them. They were so kind on the phone, advised us to come in right away. As soon as we walked in they knew who we were and called in for a STAT treatment and when I say all the nurses and doctors from the young gentleman who triaged us were SO KIND And took us in immediately! Started treating our Dumpling right in front of us and kept us informed the entire time of what was happening. They pulled up chairs for us to sit with her in the trauma area while they worked on her and All the nurses were so attentive of her, monitoring her tremors while the doctor was figuring out a treatment plan. She needed to spend the night to get her medication and be monitored for symptoms and the care and services were unmatched! We got lucky and was able to bring our baby home the next day and she has fully recovered! We will forever be grateful for the WONDERFUL team at VEG ER in Willow Grove!

This isn’t our first visit to VEG, and I’m sure it won’t be our last—pet emergencies have a way of striking when you least expect them. It’s an enormous comfort knowing their team of wonderful, strong (mostly) women 💪 are there whenever we need them. I’m especially grateful they allowed me to stay by my pet’s side throughout treatment and included me in her care. No one knows a pet better than their owner, and that partnership made all the difference in her comfort and recovery. The staff answered every question with patience and kindness throughout our stay. Carla, our nurse, was gentle and attentive with our girl in a way that meant more than words can express. Dr. Croel was thorough, direct, and honest with us every step of the way. The facility itself is spotless, and the staff clearly prioritize patient care in everything they do. As much as we hope to never need an emergency vet, we’re deeply grateful VEG is there when we do. Maya and her family thank you from the bottom of our hearts.

My poor guy, Mr. Kitty started having very severe epileptic seizures on Friday evening, and I rushed him over to VEG on recommendation from a friend. I could not possibly be happier with my and Mr. Kitty's experience. Dr. Park and Dr. Fairbanks were excellent, and every single veterinary assistant and DMV that I spoke with were extremely knowledgeable and efficient, warm, and put me at ease. This company has figured out a truly better way to do veterinary care for both animals and their people, and they will soon put every other emergency vet in the country out of business. Mr. Kitty is well on his way to a full recovery, and it's just a shame that the best interaction I've had with a business in a long time is one whose services I hope to never have to use again. THANK YOU VEG-INTERBAY STAFF

After noticing our sweet boy was holding his neck down we took him to our local vet, we were given the run around on treatment options & were eventually told we needed a $5,000 MRI done at another clinic so that they can figure it out. We were keeping him medicated until we could get him into physical therapy because we were under the impression of a pinched nerve or disc issue & our local vet wouldn’t help us any longer. Fast forward two weeks later his health was declining. We made the decision to bring him into VEG, immediately we welcomed with the most compassionate and caring staff. Dr. Smith & Jacy came over to look at our boy & said she wanted to check for cancer. Many people brought their animals in the hours that we were there & the attention to Kane, my husband & I never slacked a bit. After some x-rays, it was confirmed that’s exactly what it was & unfortunately we had to make the decision to euthanize our boy. Jacy moved us into a private room to say our goodbyes, & share thoughtful words. Dr. Smith was extremely thorough and patient with us & our questions. I cannot thank them enough for the level of care ourselves & Kane received that night. Picture tax of our sweet boy. ❤️

I cannot recommend VEG enough. Last night, we were transferred to VEG from another emergency vet due to our dog Kona requiring emergency surgery for a horrific case of closed pyometra. (Side note— PLEASE don’t be like me… you NEED to spay your dogs!!!) We were greeted by Kyla in the front immediately, and she was fantastic. She was so sweet, helpful, and friendly and helped us feel so comfortable and at home. We immediately got comfortable, got Kona comfortable, and were helped right away by Dr. Swan and Marissa. I highly recommend Dr. Swan. She was quick, accurate, honest, and so helpful. She explained to us the risks and rewards of surgery and brought us an estimate. Marissa was so sweet and sat on the floor with Kona and got her blood done painlessly and was so kind and helpful. Dr. Swan checked all of her levels to make sure she was stable for surgery and they immediately treated her with fluids and medication to prep her for her surgery. The whole team worked together to prep her for surgery and we got to stay with her the whole time. Her surgery was quick and Dr. Swan and Dr. Jason were very quick to let us know she was out safely, let us know details of the surgery, and let us know we could be there for her while she woke up. Dr. Swan even stayed late so that she could help our Kona. We stayed with her until she woke up and she received amazing care from the team (Josey, Marissa, and multiple others whose names I cannot remember). At that point we went home for the night. Dr. Jason sent us a message in the morning to let us know Kona was doing well and that he was passing her on to the next vet. Mid morning we got the call that she was stable and eating and we were able to come get her much earlier than expected. We were refunded funds that were unused during her stay in a timely manner and we felt that we were treated extremely fairly (of course emergency pet med is expensive, but they were very transparent throughout the process). When we got there, Stephanie helped us understand medications and gave us updates on Kona before taking her home. Kona LOVED Stephanie and even wagged her aussie nub at her, so I know she was well cared for. Thank you so much Dr. Swan— you saved our girl’s life. We are forever grateful for you & how you’ve given our girl many more years with us. Thank you to the whole team working the night of 8/14 and morning of 8/15– you are all incredible and we had an amazing experience and so did our Kona.

I took my beagle in at 2:30am and they were absolutely fantastic. I called ahead for advice and after talking to them they decided he should be seen. They texted a link to my phone and I submitted a very quick intake before bringing my dog in. Upon arrival, everyone was so sweet and caring. The open concept allows you to be with your pet at almost all times so there is no waiting around and wondering what’s happening. From the ER doctor to the nurses and triage, everyone was truly comforting and keeping me informed and comfortable at all times. My pup had to stay for 12 hours for an IV drip and I was able to leave and comeback whenever I wanted. Kasey, the overnight person we worked closely with was an absolute dream. She got him comfortable and checked in on me often for anything I may need while we waited together. When I returned later to check on him, Dot, his day nurse, was so sweet with her care of him and trusted my judgement on how to get him to cooperate. They put us in our own room while he finished the IV to give us some quiet time after a long night. I’m not a big review person, but after going through a stressful situation with my little love, the entire staff made it far better than I could have ever expected. Knowing they are there gives me huge relief should something go sideways again. Compassionate, kind, even funny (when appropriate and quite frankly needed). They love animals and will treat yours like their own.

We had a wonderful experience at VEG. My cat, Piggly Wiggly, was bitten by a wild animal and had an injury near the base of his tail. The entire team took such great care of him and carefully treated his wound. The veterinarian and staff were incredibly kind, patient, caring, and professional throughout the whole visit. They made a stressful situation much easier for both me and Piggly Wiggly, and I truly felt that he was in good hands. Piggly Wiggly and I are both so grateful for the care and compassion we received. Thank you so much to the entire VEG team! Highly recommend!

I've had to take my babies here on multiple occasions and the staff has always been caring, attentive, and supportive of mine and my babies needs. The team communicates well and always had proper patient care, with the best treatments in mind. Forever thankful they were there for me during the difficult decision to allow my baby girl to cross the rainbow bridge. On behalf of my family and our little Dakota, thank you VEG Nanuet

My fiance and I got to say goodbye to our beloved senior puppy Luna. She had a protein leaking in her guts and condition deteriorated very quickly given her age and the disease progression at the time of diagnosis. Dr. Fuentes and the technician who helped with anesthesia and general care on Sunday 5/31 were amazing. They were so kind, caring, and knowledgeable and guided us through really tough times. We had to visit again today 6/1 unfortunately as she was suffering and had to say really hard goodbye. Dr. Burchifel who talked to us on the phone was there in person to help us navigate the last moments. Daphne was also so helpful and kind with figuring out logistics. We had come here for our cats when we first moved to DC and we came back when we got our dog and the most important times for the Luna bear. Thanks to all the folks who helped us. Rest easy Luna bear ❤️

OMGGG This was my 2nd time here! Both times my Sophie Grace was taken care of with such gentleness and compassion! She was in pain due to a hematoma to the ear lobe! They took extraordinary care of her! She wanted to go around and say hello and kiss on everyone that worked there. We did keep it to a minimum, though. Lol The 1st time they drained the blood and wrapped her ear and put a head wrap/brace to minimize shaking her head. The 2nd time, they drained the blood Put a drain in and tacked with sutures all around her ear to prevent the blood refilling and to kind of send the blood to the drain. So it will drain out. I absolutely love!! the open concept and that I get to be right there with my girl as she is being treated and taken care of! Thank you so very much ladies for the love, comfort and care you showed my Sophie Grace! I was so at ease, confident and comfortable with the care you gave my baby! Dr. Bierly, Taylor Kaley and the others who assisted THANK YOU SO VERY MUCH!!

If I could give them more than 5 stars, I would. We'd had our sweet 19 year old boy's euthanasia scheduled at our home, but he decided he didn't want to wait a couple more days for his appointment. We rushed him here at around 3am after he had a seizure, which he had fortunately come out of before we even left the house to get him there, but we knew it was time and didn't want him to suffer. I was completely devastated, as the last thing I had wanted was for my baby to pass away in a bright clinic on a metal table, but much to my surprise, they have a lovely little room for euthanasias. It was very tranquil, and didn't look or feel at all like an exam room. It felt like a comfortable room in a home, and we got to sit on the couch and hold him before, during, and after the euthanasia, which made the whole ordeal so much better. All of the staff were very kind and patient with us, but Dr. Nicole Marter truly went above and beyond. We had been told that she was with another patient, so we were prepared to wait for some time, but she came in so quick. She sat with us and walked us through the procedure, and let us tell her a bit about our boy before we put him down. She was so sweet and compassionate, and I think she was the absolute perfect vet for us during his final moments. She took one of the most horrific and traumatic moments of my life, and turned it into a beautifully bittersweet memory. I really can't thank her enough for how good she was to my little old man, and how peaceful she made the whole process for all of us 💙

We had an excellent experience here- I called before we left the house to see if it was super crowded because if so, I was going to bring my husband to help with our dog. After answering immediately (no recording, a real person)They advised properly and said that he should come along. From the moment we arrived the staff absolutely shined through with customer service. They greet you at the door they guide you, direct you, you get to speak with the doctor the second you come in just to give a quick run down of what’s happening. They put us in what they call a “nook”, which is a sectioned off area with two couches. Everything is open, but there was never a moment that I didn’t feel like we werent getting the privacy that we needed (to keep Our dog from getting riled up). Communication was great, we spent a total of three hours there, but we never felt that we were being ignored. Staff was more than attentive with us and everyone on site. They have free snacks and drinks available, coffee, blankets for your pet to keep them comfy and cozy, they did not miss one thing that could help a stressful situation Be a little bit easier in all honesty. We were very fortunate that our dog just had a nasty abscess in his ear- while we were there, we saw people who had pets that were dealing with much worse issues, people picking up their pets ashes, etc. Staff was extremely accommodating, communicative, and went above and beyond to be comforting to every person that was there. As a business owner I was so impressed that while we were waiting I actually went on a deep dive and read all about how VEG came to be. Impressive! I will say that you will pay for ER services at a higher price than if you go to a regular vet but I was not at all alarmed and happy to pay for the care we received. To me, this is obvious, but I felt it was important to point out since without reading any other reviews, I’m sure people have complained about price. It was well worth it, and when I say, everybody went above and beyond, they truly did. We saw Dr. Peckham, Amanda H., Gabriella, and also had contact with Stephanie, Lori, and Melissa. All were awesome! And MOST important, our guy came home all fixed up! Lastly, they give you an estimated bill for the care plan which you do pay in full via a link prior to getting things going. The woman that was at the door greeting told me that if anything changes they will refund or charge the difference. I was pleasantly surprised to see that we were refunded a portion of the bill, which just reflects the honesty and care that they provide. While I hope to never have to use your services again, I am thankful and impressed!

I cannot say enough wonderful things about this veterinary emergency clinic. From the moment we arrived, the staff was quick, attentive, compassionate, and incredibly professional. They took the time to listen to our concerns, thoroughly assess our dog and keep us informed every step of the way. The entire team was caring and efficient, which made a stressful situation so much easier to handle. It was clear that everyone genuinely cared about both our dog and our family. The level of service, kindness, and expertise we received was truly outstanding. We are so grateful for the amazing care they provided and would highly recommend this clinic to anyone in need of emergency veterinary care.

So grateful for everyone who works here. As far as emergency vets go it was reasonably priced. My 19 year old baby got in a fight with our younger cat the other week and she had a really bad infected wound. I called around to 3 other emergency vets around midnight that said they weren’t taking new patients. At VEG they told me they don’t do that. They have you sit there with your pet while they treat them. They showed so much love and goodness to my baby and to me. Now she is back to herself and I couldn’t be more grateful to have her. Thank you all!!!

I cannot express my gratitude for the staff here. My Betty got into a bag of tums and Advil and was admitted for an overnight stay. They kept calm the entire time and were so friendly is made me feel so much more secure. Betty has now been home for almost a week and is back to herself. Everyone from the doctors to the front desk staff were amazing. And the warm cookies?! Are you kidding?! I wish the human ER was like this.

We found ourselves at VEG ER on a Saturday morning with our kitty, Dewey (not what we had planned, but alas). We were greeted by Aaron, who went above and beyond in terms of kindness, customer service, and making sure we were all comfortable. Dr. Landry was the veterinarian on duty, and I really appreciated her bedside manner, the time she took to talk with us and explain what she thought was going on with Dewey, and just her general personality and warmth. The wait was long as there were quite a few others there, but I wouldn’t have traded it for a shorter wait given how great the team was. I also want to give Vincent and Katelyn a shoutout. They were our vet assistants for the day, and they were both wonderful and kind even though Dewey wasn’t 😭

I brought my three year-old Boston terrier to this ER vet at 11 PM in the evening Friday and they could not have been nicer more attentive and kind in such a very delicate traumatic experience that my Boston terrier, Atticus and I experienced. I found my terrier on the ground in the kitchen having a severe seizure that lasted 14 minutes. He continued to have seizures all evening and that’s when I decided to have him hospitalized the three women physicians were amazing. The team of techs on Friday night were beyond helpful and sweet and loving towards my Boston terrier. I will always recommend this place to my friends that love their pets and want to have the best care ever!!

Best emergency place ever. Stuff is super professional and cute. They are so attentive and helpful, also friendly. My Arya’s doctor was Dr Yogo Never seen a doctor who was so warmly to my dog, professionally helpful. Thank you so much You guys saved Aryas life !

I had to bring my dog Pudding in on the 4th of July for an anal gland that looked like it was about rupture through the skin. Eddy (vet assistant) was quick and very nice helping us get checked in. Our nurse Tony was knowledgeable, gentle and efficient with my dog who was in pain. Dr. Watson was very mindful and gave great after care advice and care during the procedure. I’ve always heard nothing but great things from pet owners about VEG Boynton specifically and fortunately/unfortunately have had excellent care from them with my dog also! Thanks VEG Boynton!

Our loved dog Chance was 19 years old. He had liver and heart disease along with sundowners and arthritis. He woke up one morning in distress and pain. We quickly took him to VEG. They were so knowledgeable and offered different options. We chose to take him home snd make him comfortable with some pain meds. The next day he seemed to be doing worse so we called VEG and brought him in for euthanasia. It was a very difficult and heart wrenching decision. We were treated with kindness! We had a comfortable room where we could sit on the floor with Chance. We spent time with him and loved on him. They let me hold him in my arms when they administered the medication. Chance had his head on my chest, looking in my eyes with my husband’s hand on him when he passed. It was done in such a peaceful way. The staff didn’t rush us. They let us spend quality time with Chance. I just can’t say enough how the staff helped us get through this and made Chance a priority both times we were there. This place is the best.