24-hour
emergency
vet hospital

VEG took phenomenal care of our dog. He was diagnosed with cancer earlier in the week at VEG, and within days he had to leave us. The team at VEG made him comfortable every step of the way and supported us throughout the process. I cannot say enough about how empathetic, kind, and caring this team truly is. I highly recommend them. They explained everything to us, our options, and what quality of life and his timeline looked like at diagnosis. At his passing, they assured us we were making the best decision for him. They cared for him and our family throughout the entire process. We are so grateful to VEG.

Dr. Ellebracht and her team of rockstars nursed my pup back to health! They were so loving and kind. Very organized and were happy to answer my million questions I had as a concerned pet parent. Just incredible. Thank you so much VEG team.

Everyone here was incredibly kind and compassionate. I brought in a tiny wild baby bunny that my cat had caught after being turned away by several other places. Even though it was wildlife and not an animal they would normally treat, the entire team was still willing to take a look, care for the bunny, and do whatever they could to help, without charging me anything. What touched me most was how much compassion everyone showed toward such a tiny life. The staff also helped reach out to wildlife rehabilitators to see if anyone could take the bunny. Unfortunately, because the bunny was so young and fragile, there wasn’t a rehab with the appropriate resources available to accept it. Even though there was only so much they could do, everyone genuinely tried. I’m especially thankful to Phoebe, but I truly appreciate every single person who helped us that day. After being turned away by so many other places, seeing an entire team willing to spend their time and effort helping a tiny wild animal meant so much to me. You can tell that the people here genuinely care about animals, no matter how small they are or whether they are someone’s pet. This experience left such a wonderful impression on me. If either of my cats ever needs emergency care, this will absolutely be one of the first places I consider. Thank you to everyone who helped and showed so much kindness to this little bunny. ❤️

My dog, Saki, was admitted to VEG with a life-threatening fever of 106°F and was hospitalized for two nights. As soon as we arrived, Dr. Beene immediately started treatment. During the ultrasound, I appreciated how she gave details of each organ in real time so I could understand what was going on. The next morning, Dr. Zaremba was incredibly thorough. She took the time to answer all of my questions while starting second line treatments and explaining next steps. I’m an anxious dog mom, but never felt like a burden to the staff. Everyone treated us with kindness and compassion. Sarah went above and beyond to be proactive and patient with a fearful dog, Ashley was so helpful and caring when I was exhausted without sleep, and I am so appreciative to Nicky for placing me & saki in a private room so we could stay together during the hospitalization. I wish I had a full list of everyone’s name, but anyone who helped us - whether it was checking a temp, changing an IV/med, or physically carrying my dog outside to use the bathroom when she was too weak to walk - your care made a difference. Saki is my soul dog - thank you to the VEG team for giving us more time together. 💜

Excellent experience at VEG Woodbury, MN! The entire team was compassionate, skillful, knowledgeable and willing to include me in the decision making process for my whippet’s care after she bit into an albuterol inhaler. I especially appreciated being able to stay with my dog during all aspects of her care.

From Saturday around 7 PM until Monday at 10 AM, the team at VEG worked tirelessly to help save my 14-year-old dog, Bandit. To make an already stressful situation even more emotional, Saturday was also his 14th birthday, and instead of celebrating at home, he was hospitalized with a severe pancreatitis flare-up. I know emergency veterinary care can be astronomically expensive in general, but if you’re going to have to spend that kind of money, you may as well go to what I can only describe as the Disney World of emergency vets. 😂 The open-concept environment is incredible. You’re able to stay right there with your pet, see what’s happening, ask questions, and even spend the night with them if they need to be hospitalized. That meant so much to me. Dr. Liane, the Medical Director, even got Bandit a birthday toy and card when she learned that he was spending his birthday in the ER. That small act of kindness during such a scary time meant more than she probably realizes. Dr. Tippy, Amy, and honestly the entire team were amazing. They cared for Bandit while also taking care of me through a very emotional couple of days. An emergency vet is never somewhere you want to need, but when you do, you want to know your baby is in the best possible hands. VEG on Fairbanks gave me that feeling. I am incredibly grateful for everything they did for Bandit and for the compassion they showed both of us. ❤️ (PS. Bandit is doing much better).

This is not a happy review, but the staff at this emergency vet were incredible. My sweet baby Clementine was attacked and I rushed her in. The staff sprang to action without any questions or waiting when I brought her body through the door. The doctors rushed to her side and did everything they could to save her, while one of them kept in check with me to let me know what was going on. Unfortunately, my baby couldn’t be saved. The amount of urgency, empathy and softness I was shown from all the vets here will never be forgotten. I am devastated beyond words, but this incredible team valued trying to save her life just as much as I did. I hope no one ever ever has to bring their pet to the emergency vet - but if they do, I strongly recommend they bring them here. It’s obvious they care deeply about the pets they serve. Thank you for the effort VEG. I hope the team that helped me tonight feels as valuable as they are. I’ve attached a photo of my sweet baby, so the team can maybe get to see her when she’s not looking the way she did when I brought her in.

Thank you for honoring Willow Dear Katelyn, Kailey, Lauren, Dana, Jo, Mayla, Kay and the entire VEG Ann Arbor team… Thank you for the beautiful rainbow bridge card covered in your handwritten notes, and for the precious pouch of Willow's fur. We were heartbroken to lose her in our truck before we could reach you. The wonderful female Veterinarian who helped us with Willow when we arrived was so gentle and kind, we so very much appreciate her! Please forgive me for not remembering her name. The fact that you would take such gentle care to honor a girl you never had the chance to meet means more than I can say. Having something so soft and so her to hold has been a deep comfort. Please accept the attached thank you from our family, with Willow's sweet face. We will treasure your kindness always. With sincere gratitude, Ursula Good & Family

I had a great experience here! They got us seen almost immediately, and everyone was so helpful, professional, knowledgeable, and friendly. They took great care of my cat and gave him shots to help with his symptoms. He’s already acting like himself again. He’s eating and drinking, watching the window, cuddling, and no longer isolating himself. He’s still drooling a tiny bit, but overall he’s doing SO much better. I’m very grateful for how kind and reassuring everyone was during such a stressful situation. Highly recommend! ❤️

My blue heeler received amazing care here. No one wants to go to the emergency vet, but this experience was as painless as it could possibly be. The dr saw our dog within minutes of walking in and communicated a care plan quickly. They provided a quiet room for us because our dog is anxious. The nurses were knowledgeable, efficient, and comforting. My dog was admitted for the night, and they provided EVERYTHING so I could stay with her: bed, phone charger, toothbrush, coffee, snacks… I would never have expected that from an emergency vet. Not only that, but my dog received a very high quality of care, and she is now home and well. I could not be more grateful.

I’m so glad we decided to take our 15 year old baby Ruby here! The doctors and nurses were exceptional and compassionate, explaining everything to us thoroughly, they were honest about Ruby’s prognosis and gave me space to cry and process my emotions, and they explained everything they were doing every step of the way. They genuinely care about our pets and treat them with love and care. The waiting room is very calming and comfortable and the facility looks very advanced, like a human ER. When we brought Ruby in, she was in very bad condition and they took care of her immediately. The doctors and nurses answered all our questions patiently, they explained her condition and every test result, and they let me stay next to Ruby for hours late at night. Even when I went home to rest, they texted us to update us on her condition. They were exceptional at making both me and my pet feel safe and comfortable and they went out of their way to make sure Ruby was comfortable and taken care of. The doctor even sat down with me personally and talked with me about how I was doing and encouraged me to take care of myself. I’m happy to say Ruby, diagnosed with congestive heart failure, is much better now thanks to VEG ER and she’s recovering nicely! She’s back to her happy, energetic, cute, hungry, bossy self. They talked to us honestly about what to expect and what signs to look out for, explained her home medication to us, and they’re willing to work with you on pricing and different options for your pet’s care. If I were you, I’d 100% come to VEG ER for your pet’s emergency care :) Edit: Ruby’s doctors were Dr. Kahn, Dr. Finney, Dr. August, and Dr. Villarraga, her nurses were Krista, Manuel, and a few others I unfortunately don’t remember the name of. The whole team, both day shift and night shift, were excellent from the doctors to the nurses to the front desk to everyone else involved in Ruby’s care ❤️

I cannot say enough wonderful things about this veterinary clinic! The entire staff is caring, compassionate, professional, and truly dedicated to the well-being of the animals they treat. From the moment you walk through the door, you feel welcomed and reassured that your pet is in good hands. They take the time to listen, answer questions, and make sure both pets and their owners feel comfortable and cared for. It is clear that they genuinely love what they do and treat every animal with kindness and compassion. I am so grateful for a veterinary team that goes above and beyond to provide such excellent care. I highly recommend this clinic to anyone looking for a trustworthy, loving, and exceptional veterinary team! Thank you once again the compassion you showed my dog PUPPY 💗

We are incredibly grateful to the team at VEG ER for the care and compassion they showed our family during such a heartbreaking experience. When I called ahead about our precious Maggie, they were ready for us and were waiting outside to meet us as soon as we arrived so they could begin helping her immediately. Throughout the entire process, they kept us informed about what was happening medically, what they were doing to try to save her, and the costs involved. We never felt left in the dark. What meant even more was how genuinely they seemed to care about Maggie and about us as we realized we were facing an outcome we never expected. When it became time to say goodbye, they gave us a private room and allowed us to stay with Maggie for as long as we needed. We never felt rushed or pressured during those final moments with her, and that kindness meant more than I can put into words. Losing Maggie was an absolutely devastating and horrible experience, but I will always be thankful that we ended up at VEG and that she was surrounded by people who did everything they could for her while treating her—and our family—with such compassion and dignity.

Brought my cat in after he collapsed at home. The team that worked with Dr. Griffin and Dr. Hilson 7/30-8/1 were amazing and made me feel comforted and right at home as I stayed with my cat during this difficult time. They were able to provide realistic expectations while still giving me comforting advice and grounded/cautious optimism. Because of efficient and straight forward collaboration with me, cardiology and my primary vet, my cat was able to make a recovery and come home to be happy and comfortable again. This couldn’t have happened without their care and determination. I’ve always recommended them and appreciate the open concept arrangement so I knew when it was okay to ask questions and see how hard the team is constantly working. They will always be my go to for emergency veterinary needs.

My dog is anxious, struggles to meet new people and go to new places. She only likes to walk in areas she knows, and although she loves to play she is reactive on leash to other dogs. Obviously, coming into the emergency room was very nerve-wracking. My dog felt so safe at VEG - after our 10 hour visit, when we went outside to wait for our car home - she tried to go back inside the building. Have you ever heard of a dog trying to go back inside the vet’s office? In the middle of a chaotic night - every single person at VEG made me and my dog feel seen, cared for, and safe. They kept me updated all night even as they were helping other people’s pets. Every person still found time to meet my dog on her terms and approach slowly so that she felt 100% comfortable being examined. This is a dog that usually does not let people touch her - and every single nurse and doctor in the office was giving her pets by the end of the visit. I wish I got the names of everyone who helped me last night, but I want to say thank you especially to Isabella, Kat, and Dr. Rushing who were incredible all night long. Going to the vet is scary in part because I worry that I won’t know what’s happening and my dog is going to be taken away from me. My dog was able to wait sleeping in my lap, so she was calm and comfortable during the entire wait. Everyone included me in the conversations and discussions about her care, answered my questions with details, and was just overall kind. Although my dog was not staying overnight at VEG, we were there waiting for quite some time as we happened to be there on a very busy night. I got to see the vet team do several rounds of check ins on their overnight surgical and boarding pets - not just taking vitals and doing a check in with the entire vet team for each animal, but also cuddling each one. Everyone at VEG goes above and beyond to help take care of your pet, and you. Sometimes there is a wait because it is an emergency room, but I NEVER felt forgotten or pushed aside! Because of their open set up, the team was able to quickly update me on what was happening and I was able to understand why there was a delay, rather than just being left in the dark for hours with no idea what was happening. Also, the vet team was able to check in on her still and I was not worried that her condition was deteriorating during the wait. I felt confident that her condition was stable and she was safe. I was able to pick my dog up and put her on the table myself (which was my preference) and be right there next to her when she opened her eyes after the procedure. I noticed her eyes were a little watery afterwards and asked if this was normal, and one of her doctors told me that they put eye drops in for her so her eyes didn’t get dry because they stay open during the procedure. I’ve heard of this for dogs in surgery, but the fact that that after a crazy holiday chaotic shift, they still paid attention to that small detail to make sure my dogs eyes didn’t get uncomfortable during her 30 minute procedure, that says it all for me. It is also worth mentioning that when they gave me the estimate to authorize, there was a $200 item for “additional miscellaneous.” I asked about the fee and they explained it was to cover anything unexpected that might have to be done during the procedure, but that I would be refunded at the end if it was not necessary. I didn’t even have to ask or remind anyone about this at the end of our visit - part of our discharge information was the team informing that there were no additional charges and the refund had already been processed. WOW! I could go on with many more examples, but I will end by saying thank you VEG.❤️ Next time I will get more names for everyone who helped me so I can properly say thank you. If you have an emergency, take your pet to VEG. (photos of my dog resting after her procedure and then trying to return to the building after we left)

Pleasantly surprised with the attentive and comprehensive care we received for our dog. I felt at ease with their facility and treatment. I highly recommend this ER. True 24 hour vet with ample around the clock staff and multiple vets on shift. Very impressive.

They are the kindest, most compassionate people and have taken such good care of my babies. I can’t recommend them highly enough. Dr. Gibbs was especially kind tonight when I brought my cat in for some blood on her back. He and the vet tech quickly realized it was from a sub Q entry point from her primary vet earlier in the day, cleaned her up quickly, and didn’t charge me. The other doctors have been wonderful as well when we’ve had to bring our cats in, we’re starting to feel like we’re regulars with all the illnesses we’ve had lately. But I always know they’re in good hands at Veg.

Dr. Pritchett, Thank you and your staff for caring for our London. We truly appreciate you so much. Such difficult times, with uncertainty can be very scary. At times it was very difficult to process anything. Your welcoming demeanor, patience and extensive knowledge really allowed us to place our trust in you. We highly recommend Dr. Pritchett at VEG in Cedar Park. We are looking forward to celebrating London’s 10th birthday next month on the 4th.

The doctors and staff here are amazing people who truly care about animals. They are literal life savers, doing everything for our sick puppy. They worked with us like no other place would to save our Rex. God bless them, I’m so grateful! Thank you to the doctors & the kind staff that made us comfortable as possible with 3 small kids. They’re the only place that could help us at 2am with minimal fund. Thank you ♥️

All the technicians and the Dr. were extremely gentle, friendly and caring with my shy, scared cat. They did the labs right there so we could begin the necessary treatment without having to ‘endure’ another car ride in the carrier. The doctor explained the tests and treatment options well, and I was given information on what to keep an eye on in the coming weeks. The exam, treatment and explanations were not rushed and I felt all my questions were answered. I was very impressed with everyone and everything.