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walk in 24/7
call now & speak to a doctor
Emergencies can happen anytime—day or night. That's why at VEG, you never need an appointment. Call and speak directly with a veterinarian or come in—we're open 24 hours a day, seven days a week. Care begins the moment you walk through our door.
OPEN 24/7
VEG {Location}
790 New Jersey 3 Clifton,
NJ 07012-2328
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Why Choose VEG ER for Pets
customer-focused veterinary emergency care
call us 24/7
Pet emergencies shouldn’t be put on hold. Call and speak with a veterinarian 24 hours a day to get your medical questions answered.
see a vet now
No appointment needed, walk in 24/7 – VEG is always open. Emergency vet care starts the moment you walk in the door.
stay together
No waiting and wondering in a lobby. Stay with your pet the entire time and get as involved as you like in their care.
stress less
At VEG, we make a scary situation less stressful. We sit on the floor with your pet, or wherever they’re most comfortable.
pets helped in the last 12 months:
1,000,000+
a radically different approach to vet emergency
Veterinary emergency care is not just our specialty, it’s all we do. We handle challenging cases day and night, and seamlessly give pet parents the peace of mind they deserve.
At VEG, we keep things completely transparent, from our fully open and immersive hospital environment to our focus on the customer. You see life-saving heroics as they happen, and can participate in your pet’s care as much as you want.
It’s an elevated animal ER experience that works for people and their pets.
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the reviews are in!
October 26, 2026
Michael D'Avanzo
Dr. Riley and staff were very professional and compassionate as we made the hard choice of letting go of our dog PeteE. They were completely patient with us and throughly informative each step of the way.
Thank you
The D'Avanzo family
October 22, 2026
T P
Five stars for VEG Brookhaven. The open, transparent concept is what sets them apart. You can see exactly what is being done to your pet, no different than in a human hospital, and that puts their competency on full display. A far superior experience to BluePearl. The flow was smooth, the wait was short, everything was efficient, and I was constantly updated. Prices were reasonable. Everyone we worked with was wonderful, and their modern, automated approach to sharing medical information was better than any vet experience I've had. I will continue to use them for all emergency needs.
October 22, 2026
Margaret Whitfield
As fur-mother to five years old dog was one of terrifying experiences. Maska refused to eat for two days in a row and I tried to feed his favorite food, treats and even a piece of chicken. Neither did he ever eat anything. No doubt. I had to take him to animal emergency care. Tests, x rays after they checked his temperature, it was 101.2. I waited until one of nurses came with news. They found a foreign object in his small intestine. My stomach dropped. I thought, “How could i miss that”. They had to perform surgery to remove it to prevent a life threatening. They discovered a human toy - Blox Fruit toy. Nothing of us have seen this before. It is very dangerous for both cat or dog. I was luck to admit him on time and he survived. They kept him for 24 hours until he was able to eating. He came home and have a quiet time. Thanks to ER vet team for saving his life. Very grateful. One thing they suspect he could have pick up outside and swallowed. No claimed the human toy. Importantly he is alive. Be aware about any toys aren’t designed for chew. It can kill your fur baby.
37,359 Total reviews
4.8
the reviews are in!
37,359 Total reviews
4.8
Jul 27, 2026
Gareth G
Last week, after getting home from an evening event, we noticed our 17-year-old Chiweenie acting weird. To save the gore, it was apparent in the next couple of hours that he was declining very fast. Knowing he would not make it through the night and fearing him being in pain, we looked for an open overnight vet, VEG came up and had a really good reputation, and I’ve heard of them before from other friends and colleagues. Not too far away (Pflugerville) so we drove over to the Arboretum at 1 AM. My wife was afraid of saying goodbye to our old man in a sterile room with a metal table… We walked in and it’s a very different experience! Everything is right in front of you. They knew we were coming in, ushered us into a quiet room with two chairs and a shag carpet and dim lights. It was extremely comfortable and inviting and calm. Caitlin was our technician that evening, she was an absolute rockstar! Very sympathetic and professional. Even though we’ve experienced a loss with a close friend’s dog, they still made sure we understood everything that was coming ahead. They gave us plenty of time to say goodbye and we’re very supportive during the process. When we were ready, the doctor came in and visited with us and put our old man to rest. He lived a good, long life, outside of expiring very quickly that evening, this is the best possible way for him to have gone out. VEG provided and unparalleled experience in our time of loss and grief. They deserve 11 stars!
Jul 9, 2026
Brandy Steele
We found our cat under the table sick yesterday morning. We called multiple vets around the Valley that could not see him. So we took him to VEG ER to get him looked at. They got us right in looked him over quickly. Unfortunately it was too late for our cat. The vet was honest about his condition, and gave us choices. The staff and vets made our cat comfortable for end of life care and they were kind to us and gave us time with him while we said good-bye. Thank you for taking care of our baby.
Aug 12, 2026
Nicole Goetz
I hope to never have another pet emergency again, but if I do, I’ll be going to Veg. They were so fast to respond, so supportive, and my dog absolutely loved the entire team. The team helped me get setup with CareCredit and made the entire terrifying experience so much easier to handle.
Aug 3, 2026
Becca Hampton
Turned my head for 10 seconds and, my BMD, Thor grabs a corn cob off my plate and downs it. Finding out that dogs cannot digest them and the severe danger it posed, we jumped into the truck and headed to the only place I trust with my dogs, VEG of South Tampa. They tried to make her vomit through multiple doses of medication, but all that came up was a very small piece of cob (not nearly what she swallowed). She was definitely going to hold on to that cob. Necxt he xray showed the cob stuck in her stomach. I watched one of the best ER doctors I know, Dr. Moses, work diligently for over an hour trying to get the cob out, with every tool and trick she had. I fought back tears and began to silently pray, knowing what had to come next, surgery. It had to come out before it became a blockage. I was allowed to be by her side, holding her paw, whispering in her ear, 'I won't leave you, I'll wait for you'. I then sat in a chair where I could see the doctor work through a window. 6am and she was out of surgery. We filled up on Starbucks coffee and Starburst candy. Fluids were running and when she regained conscienceness and we got to take her outside to potty. She walked clumsily back to her cage to continue getting fluids and being monitored, and the staff welcomed us to stay beside her and we did. 24 hrs later, she was able to come home with us.
I cannot express enough the wonderful treatment we received at VEG. I love how they care for pets in an emergency and allow you to stay with them during treatment... that's the VEG way.
However, VEG of South Tampa is a cut above. I have been at other locations before, but in my opinion, this one takes the cake. The way they interact with you, how hospitable they were, the kindness of everyone whether or not they were our dog's nurse or tech. Every single person working there, even the front desk/intake lady, seemed to loved their job and wanted to be there, to help not only your pet, but you too. The ER doctors there are the best of the best. No one 'learning on the job', just the very best doctors, nurses and techs. My doggies are my fur children. I am so thankful for everyone who took such great care of Thorissa, me and Gideon.
Dr. Moses, Dr. Woods, Fred, Kelly, Rhianna, April, Kalyn and the lady at the front desk who was so kind as I hit up the coffee machine every hour.
Everyone who worked on our dog , worked as if she was their own dog. God bless you all, not only for what you do...but for your genuine concern and kindness!
Jun 23, 2026
Valarie Leary
I was babysitting my son‘s cat. He got into a little leftover chocolate cake. Pet Poison Control Recommended that he be taken to his vet. VET H Is about a mile away and so that is where I headed.
I was impressed at how quickly we were brought to be triage and the transparency of a treatment plan and pricing.
After being given an emetic, lo and behold, there was more than chocolate cake in his stomach!
He had to stay overnight for an NG tube and x-rays to determine if there was any more pieces of the bracelets. I cannot speak highly enough of the staff, nurses and docs.
While, I hope I do not ever have to go there again with my son‘s cat, I wouldn’t hesitate to do so if need be.
Aug 21, 2026
Alexandra “Saga” Savage
I have sat on this review for a couple months. I've written it in my head a million times. I cannot find a way to thank the vets and techs enough for their dedication, kindness, understanding, and work. The first two pictures in this review (faces obscured for privacy), as hard as they are to look at, gave me the latter two pictures--my cuddly, brilliant, beautiful boy. My Jotunn, who is only alive because of them. They'd seen him for scary, but rather routine issues previously. During those visits, they'd comforted him and sang to him through the scary scans and procedures. But this time? This time I was on the verge of losing him to a urinary blockage. They treated his pain and fear with more grace and gentleness than most doctors do with human patients, treating it first before doing anything else. They didn't brute force him into anything. Adding further distress to an already distressing situation isn't their style. What also isn't their style is whisking a pet away from its family to treat in the back. Instead, I was there with him, holding his paw. I even held the little oxygen mask to his nose as they prepped him for his procedure (pictured). He knew I was there. It helped him. He remained in their care for 48 hours. I showed up at all hours of the day and I can tell you, the level of care did not change from one shift to another. They were all amazing. Every single person truly cared. The kicker? Jotunn has chronic constipation. When this was brought to their attention--since they were monitoring for urine output to begin with--they immediately jumped into action to ensure EVERYTHING was working before releasing him, not just his urinary tract. They were more than willing to get what worked best for him to manage his constipation, even if they didn't have it in the office already. No hesitation. No condescension. Just immediate care--and care that was tailored to my boy's needs and body. Every single time I have the misfortune of being there, they do more for me and my boy than I could ever ask for. They will always be who I run to when I need care for my cats. I trust them wholeheartedly. Thank you, VEG. Thank you, thank you, thank you.
Jul 8, 2026
Mary Kemen
Excellent in every regard! Every employee showed professionalism and compassion (for my cat and the humans!) The issues and treatment plan were thoroughly discussed at every point in time. It was comforting to be able to stay with my cat through the 48 hours required.
Apr 28, 2025
Kristen Fajt
We took our dog penny here late into the night due to her leg pain. We ended up finding out she likely has a torn ligament and will need surgery. Our dog hates the vet so much and was not at all cooperative to getting shots to sedate her for the X-rays. The team at VEG was so understanding and accommodating despite her freaking out. She was a tough cookie to deal with, but Dr. Bogart and her team handled her with ease. Our poor dog was scared to death but they were so sweet and kind to her, helped settle her down and ultimately we were able to get the X-rays we needed. I wish we could go to them for the surgery she needs, but we will definitely be back for any emergency needs. I cannot recommend them more highly! Do not hesitate to bring your pet here, the team is lovely ❤️
Jul 11, 2026
Lisa Stewart
My dog was 13:year old female rough collie that started to decline in health as soon as she turned 13. She had been under care of my regular vet.
Well on July 4th she started to have this weird whine bark; she had a similar behavior the night before but settled down. She seemed like she was anxious; so I tried to find out who could see her. I called the VEG in Leesburg and they told me to bring her in. ...I had told them over the phone I had decided it was time - she wasn't eating, could barely walk etc.
I arrived; they came out to get her from my car and was already triaging her
I had one person give me a glass of water while they were treating her ...they made sure I was comfortable while attending to my dog. The vet ran blood work and did a CT scan to confirm she didn't have anything wrong in her abdomen. They were also working on getting her temperature down but said it wasn't heat stroke.
We decided the right decision was to let her go and the vet agreed. They took us to another room; the vet compassionately and caring let her go. She explained to me the process.
The whole staff was compassionate and caring from the moment we came in to my dog's euthanasia. Today I got a card from them
Aug 7, 2026
yutong wu
Everyone here was incredibly kind and compassionate. I brought in a tiny wild baby bunny that my cat had caught after being turned away by several other places. Even though it was wildlife and not an animal they would normally treat, the entire team was still willing to take a look, care for the bunny, and do whatever they could to help, without charging me anything.
What touched me most was how much compassion everyone showed toward such a tiny life. The staff also helped reach out to wildlife rehabilitators to see if anyone could take the bunny. Unfortunately, because the bunny was so young and fragile, there wasn’t a rehab with the appropriate resources available to accept it. Even though there was only so much they could do, everyone genuinely tried.
I’m especially thankful to Phoebe, but I truly appreciate every single person who helped us that day. After being turned away by so many other places, seeing an entire team willing to spend their time and effort helping a tiny wild animal meant so much to me. You can tell that the people here genuinely care about animals, no matter how small they are or whether they are someone’s pet.
This experience left such a wonderful impression on me. If either of my cats ever needs emergency care, this will absolutely be one of the first places I consider. Thank you to everyone who helped and showed so much kindness to this little bunny. ❤️
Sep 11, 2026
Mike Arzt
I ended up at VEG late night with my dog with a large laceration on his face. The facility was great. The team was amazing. The only reason I had to wait was two pups came in that needed care faster. I’m completely ok with that. Dr. Watts, Celeste and the whole team made me wish they were my personal medical team. They were so caring and gentle with our dog.
He’s not loving his cone of shame today buts he’s patched up nicely and starting his recovery.
Thank you so much from our whole family
Jul 7, 2026
Kori Hayes
i truly cannot express how fantastic the staff is at this location. i was having an emergency with my dog and when i got there one of the nurses was immediately examining him for severity of his case right as we came in, and walked straight into a room. there was a bit of a wait due to more pressing emergencies that were admitted ahead of me. the staff checked in on my pup and i consistently, offering comfort items, even had a space heater for my small dog to stay a bit warmer. they were so kind and sweet to my dog as if he was the only patient of the day, even though im sure they see chaos non-stop. they talked with me about options for care and payment. they answered every question i asked all while reassuring me in such a stressful time. i felt no judgement, only care and compassion from everyone there. i wish i had gotten some of their names.. whoever all was working july 4th (2026) evening into july 5th morning deserves such a huge acknowledgment of being so genuine and awesome. its only a couple of days later and my dog still needs specialty follow up but he is already feeling so much better. 10/10 my pup and i say thank you a million times
Sep 11, 2026
Erica Passman
Thank you to the team at VEG ER in Allen Texas for taking such amazing care of our Kimber late last night. She is feeling a bit better today. Thank you again...you are all so very kind, informative and welcoming. The care for the animals is handled so well especially when you're busy like last night taking care of all the fur babies that you know their owners love so much.
Aug 17, 2026
Sandy Thomas
OMGGG This was my 2nd time here!
Both times my Sophie Grace was taken care of with such gentleness and compassion!
She was in pain due to a hematoma to the ear lobe!
They took extraordinary care of her!
She wanted to go around and say hello and kiss on everyone that worked there. We did keep it to a minimum, though. Lol
The 1st time they drained the blood and wrapped her ear and put a head wrap/brace to minimize shaking her head.
The 2nd time, they drained the blood
Put a drain in and tacked with sutures all around her ear to prevent the blood refilling and to kind of send the blood to the drain. So it will drain out.
I absolutely love!! the open concept and that I get to be right there with my girl as she is being treated and taken care of!
Thank you so very much ladies for the love, comfort and care you showed my Sophie Grace!
I was so at ease, confident and comfortable with the care you gave my baby!
Dr. Bierly, Taylor Kaley and the others who assisted
THANK YOU SO VERY MUCH!!
Jul 9, 2026
Jessika Rogers
I brought my dog, Rue, to VEG and had such a great experience. From the moment we walked in, both doctors on shift immediately greeted us. Dr. Mohan did Rue’s exam and ultrasound right in front of us and explained everything as she went. Dr. Weston came over just to love on Rue and check in on us.
The nurses, Laura and Alex, were so gentle with Rue during her blood draw and IV catheter placement. Every single person was so kind. I’m so grateful for the care Rue received and would recommend VEG Fort Myers to anyone who needs emergency care for their pet.
Jul 21, 2026
Maria P.
VEG was beyond amazing. We arrived scared, worried and anxious and after a few hours we left relieved and happy.
The staff was amazing, Dr. Savino came in immediately to assess my cat Socks. Cassidy, Jelani and Christine were also so helpful and friendly. The best part is…if you are struggling financially, they will not hesitate to still help your fur baby and work something out with you.
You never want to take your pet to the emergency vet, but if you do please take them here. You will not regret it! Honestly, I feel like my words don’t do this place justice for how truly wonderful they actually are.
P.S. - they have snacks, coffee and freshly baked cookies!
Jul 27, 2026
ana dugan
We traveled from New Jersey to Arizona on July 16th on a road trip bc our dog needed to see the world. She was diagnosed in June with an aggressive brain tumor and we knew she wouldn’t make it to the new year . Unfortunately Saturday morning she had a seizure so we called our vet in New Jersey to recommend somewhere to take her here because we needed someone that had neurological team or able to treat her since this was serious . We found VEG and I couldn’t have asked for a better send off for our Bailey girl! The whole office was absolutely amazing . The second we walked in they grabbed her and immediately started an IV line . Dr Cohen , there are no words for this woman and the compassion she showed ! She treated Bailey as if she always knew her!! The nurses who took care of her were just unbelievable! Oakley , was just so caring , compassionate, patient, loving - no words and lastly Dr Conway , she has 2 frenchies and knew the pain we were feeling! She was so kind and loving ! She did everything she could and gave us the time we needed until we had to say goodbye! Thank you all for truly being amazing and we never would think a vet office would be this amazing . With so much love and gratitude- The Dugan Family
Jul 23, 2026
Anne-Marie (Harlygrl)
I would highly recommend using veg er before any other place around. They were super efficient, caring and just amazing.
They do not just try to raise your bill for unnecessary work like some vets we have been to in the past.
They actually care about your animal. Everyone from the receptionist to the doctor were amazing and I’d like to thank them for taking such good care Jack for us, from the time we walked in with him until we left. They gave us the time we needed to spend with him before his final moments and it is all appreciated. We had Veronica, Amanda, Jennifer.and Mei to name a few.
Thank you all again.
Oct 12, 2026
Maya Alicea
Brought my 5 year old border collie here recently when I discovered she decided to snack on a pair of underwear! She is a super nervous dog when it comes to vets let alone an ER vet but the team here was absolutely incredible! So welcoming/warm and very calm which totally eased any of my anxiety. I appreciated that they mapped things out for me before doing them making sure I was aware of what was going to be done with my dog and Dr. Emily was so fabulous! Her personality and her focus/care for my dog was so amazing/genuine and i absolutely will be coming back to this location should there ever be another emergency with my girl!
May 12, 2026
Lisa Bauer
Veg Emergency Animal Hospital was amazing. The service, The Karen staff, the expertise, all went above and beyond my expectation. I was able to stay with my dog, was involved in the decisions, and allowed to sit in the kennel with him while he rested!
Oct 17, 2026
Amanda Barnes
I’m not a fan of large corporate vets, but let me tell you - the people who work in this place are phenomenal. I had to bring in my elderly dog in the middle of the night after she’d had either a stroke or a seizure (did not want to put her through testing to find out which since I knew what the outcome was going to be) and I was all alone because my husband was out of town for work. It was awful, but the care and kindness from this team was beyond exemplary. I knew I was going to have to say goodbye to her, but they did everything they could to make her comfortable. They let me sit and feed her chocolate kisses as long as I wanted and they kept the euthanasia room quiet and comfortable. They put my sweet girl on a cozy bed with her blanket and I truly believe she was peaceful and calm in her last moments. The vet who performed the service told me exactly what to expect during the process and it helped ease my worries. I truly cannot thank the staff at this place enough for helping me through such an awful night.
Aug 31, 2026
Robin Zubee
Your staff is extremely loving and caring!!!! I wouldn’t change anything!!! They absolutely are amazing with everyone and their pets!! That includes me! Your staff was extremely loving and caring and empathetic towards me and my family last month when I had come and we had to make the heartbreaking decision to help our beloved Poppie to cross the Rainbow Bridge and they exceeded my expectations again today when I brought my Stella there for her leg!!! The Staff there is Absolutely a God send for Our Pets!!!!! Every single one of them was extremely loving caring and supportive during the time for Poppie & again for Stella!!! I highly recommend them!!! Thank you for everything you all have done for me and my family!!! May God Bless You All!!! Thank You!!
Sep 11, 2026
Mike Arzt
I ended up at VEG late night with my dog with a large laceration on his face. The facility was great. The team was amazing. The only reason I had to wait was two pups came in that needed care faster. I’m completely ok with that. Dr. Watts, Celeste and the whole team made me wish they were my personal medical team. They were so caring and gentle with our dog.
He’s not loving his cone of shame today buts he’s patched up nicely and starting his recovery.
Thank you so much from our whole family
Jun 30, 2026
Jill Meltzer
I brought my dog in on one of the scariest days of our life. The staff treated him with the utmost compassion and care. They truly treated him like he was the most important dog in the world (because, of course, he is). I hope I never need an emergency vet again, but if I do, I’m so glad VEG will be there to help my pet.
Dr. Lee was so knowledgeable, kind, and patient. He made sure we understood exactly what was happening and had a calming presence that let us know our Toast was in the best possible hands. The veterinary assistant was so compassionate as well. She made it clear that our dog was her only priority and her sole focus during that time was keeping him comfortable.
After discharge, we thought of even more questions and called back in. Dr. Lee himself got right on the phone and once again took the time to answer all of our questions.
Finally, we knew an emergency vet would be expensive. They were totally honest and transparent up front about what the cost would be and any alternatives to treatment that might have been available should cost be an issue. The total bill was less than I expected walking in and I appreciated the honesty regarding financial obligations.
I would rate 10 stars if I could.
Aug 22, 2026
Maria Arenas
I cannot imagine going to another ER after experiencing the VEG open concept. I cannot say enough good things and the care they gave my mini dachshund puppy❤️
I brought her here after she ate part of an oatmeal raisin cookie. (Toxic) After vomiting was induced at her regular vet, she was hospitalized at VEG for two days on IV fluids. The doctors and staff were absolutely outstanding.
All the Vet Techs are amazing and super sweet. I especially want to thank Chelsea, Vet Tech, She was amazing and took such amazing care of both Siena and me. She constantly checked in on us, made sure we were comfortable, and even set up an area so I could stay overnight and sleep next to Siena. You can genuinely tell how much she cares about the animals and loves what she does. ❤️
I spent over 24 hours at VEG during her two-day hospitalization, so I got to see firsthand how the team works behind the scenes. I watched pets come in with emergencies and saw how quickly everyone was on their feet helping them. The vet techs were constantly checking on, caring for, and comforting the animals staying there. Seeing that made me trust and appreciate this place even more.
VEG is truly a game changer because you can stay with your pet throughout their hospitalization. And the doctors are all around there in the same room, you can ask a question any time. Being able to stay by Siena’s side was such a blessing. I love this place! 🐾❤️
Sep 14, 2026
Natalie Leu
Veg ER is an excellent 24 hr 24/7 emergency hospital with very caring and compassionate staff. They immediately got us in and could see he couldn't breathe well and had ultrasound on him. And started a game plan immediately. Everyone worked as a well organized team and every one knew their jobs well. I was so thankful I was able to get him there in time. And I was able to bring him home eiith a treatment plan. Highly recommended
Oct 20, 2026
Victoria Bianchini
I don’t even know where to start…the staff, Samantha, Sam, Christina and Dr.Donohue, the absolute best…from the minute we walked in we were seen immediately and taken care of. The place is immaculate, you could live there! They are so compassionate, and patient, they took their time explaining everything to us…I HIGHLY recommend going here if you have an emergency, and very affordable too..
Jul 26, 2026
Carl Muth
Dr Klapko and her Team worked diligently to remove a ball from Roxy's stomach. They persevered until it was evident that it wasn't coming out with the endoscopy. The had to surgically remove the ball. They were quick, efficient and very empathetic. They all did a great job of explaining what they were doing as they worked. They saved my dog's life.
Aug 4, 2026
B
VEG took phenomenal care of our dog. He was diagnosed with cancer earlier in the week at VEG, and within days he had to leave us. The team at VEG made him comfortable every step of the way and supported us throughout the process. I cannot say enough about how empathetic, kind, and caring this team truly is. I highly recommend them. They explained everything to us, our options, and what quality of life and his timeline looked like at diagnosis. At his passing, they assured us we were making the best decision for him. They cared for him and our family throughout the entire process. We are so grateful to VEG.
Jun 15, 2026
Karen M. Jiménez R.
What can I say? The veterinary staff at VEG are simply outstanding in every way. My mother brought our little dog, Gia, because she had several epileptic seizures one after another. From the moment my mom arrived, the entire staff immediately focused on Gia. They took her from my mother’s arms and rushed her inside so they could stabilize her properly.
They kept her hospitalized overnight, and whenever we called, they always provided us with updates on Gia’s condition and progress. Honestly, if it hadn’t been for them, Gia might not be alive today.
Excellent veterinary team! 💓 They are people who truly love animals and are dedicated to their work. Their compassion, professionalism, and commitment made all the difference for our family. We are forever grateful. 🐾💖
Sep 6, 2026
Amber
This entire group of people are not just people they are community of compassionate experienced understanding and extremely phenomenal veterinarians, vet technicians, the vet director the receptionist everyone at this location was beyond phenomenal caring and passionate about animals and the people that belong to the animals.
The day before I was blessed to meet this team I had taken my beloved esa dog to another emergency vet that was more local to me but only local buy a few more miles. I arrived there at 7:30 p.m. and did not leave until 4:30 a.m. the following morning 32 minutes of that was standing at the desk waiting to be checked out
They pushed the upsell and thrived on the devastation that your pet was in distress and you were an emotional turmoil. The previous ER vet pushed diagnostic I understand it's important but they were more concerned about collecting funds for testing then treatment and assistance for the animal and when you didn't have the $12,000 for the surgery they encouraged euthanization they were not very honest.
The following day I contacted VEG and I was obviously an emotional distress lack of sleep and devastated that I may lose my best friend my therapist and my family member. (My canine). Dr D'Angelo spoke to me on the phone I was quite impressed that the veterinarian the doctor on duty took the time to promptly speak to me about the symptoms and conditions of my pet. (Their system is not set up as a traditional standard over priced product )
they are more focused on the treatment appreciate the diagnostics however my symptoms were pretty obvious and once I gave her all the information I had from the traumatic experience the night before with the other people they did not just start applying to an estimate and started out with financials they created a plan of action with urgency and compassion and they made it work all of them work together as a community of passionate caring doctors and technicians
When my pet and I arrived we were greeted with their receptionist and intake specialist she was amazing offered snacks drinks in the meantime being very patient with taking our information Dr D'Angelo spoke to me she promptly looked at the pet to see the size of the bladder stones in question explained some of the Dynamics and spoke to the director and the whole team and even some they came in on their day off they walked me through the process of the procedure the testing results explained each one of them and the Dynamics and concerns of any elevations that were present in her blood work. I arrived at VEG at approximately 11:30 a.m. by 1:30 2:00ish my dog was being taken back to begin her surgery.
Before I left VEG they told me I could call anytime to follow up on progress and if there is anything that was concerning or they had to stop couldn't move forward I would be contacted so after I rested at home for a couple hours I called and spoke to Dr D'Angelo again and she let me know how the whole thing went and that my dog was in recovery. When my dog was picked up there was a clear list of follow-up instructions all her medications and a bag of special dog food for her they even called and spoke to me on the phone asked if I had any concerns and wanted to follow up and see that she was doing okay. Over the course a couple days I had some questions so I would call in the veterinarian duty the actual doctor we get on the phone promptly and answer any questions concerns or suggestions that they may offer beyond reasonable doubt these people are true animal lovers and are very passionate and compassionate about their line of work and have an extreme amount of knowledge.
Aug 9, 2026
Bruce
We had a wonderful experience at VEG. My cat, Piggly Wiggly, was bitten by a wild animal and had an injury near the base of his tail. The entire team took such great care of him and carefully treated his wound.
The veterinarian and staff were incredibly kind, patient, caring, and professional throughout the whole visit. They made a stressful situation much easier for both me and Piggly Wiggly, and I truly felt that he was in good hands.
Piggly Wiggly and I are both so grateful for the care and compassion we received. Thank you so much to the entire VEG team! Highly recommend!
Sep 15, 2026
Miranda Gillespie
VEG was amazing! The staff was extremely inviting, compassionate and supportive during a very difficult time. They explained everything and were transparent throughout the whole process. Our dog had to stay over night and they let us leave his bed for him to sleep on. They worked with us to develop a treatment plan that we could afford but was still giving our dog the proper care he needed. I will absolutely refer anyone there that may need this level of veterinarian services.
Sep 24, 2026
Hiền-Anh
We had to take our cat to the ER because of his acute vomitting. Everyone, including the nurses and Dr. Kennedy, were so gentle, attentive, and able to put us and our cat at ease. They treated our cat with a lot of compassion and he got so much better after leaving. We hope we don’t have to come back…. But would recommend their service to pet in need!
Aug 15, 2026
Christopher Harte
We had a great experience from start to finish. The doctors were very nice and professional while treating our cat. It’s definitely worth the time and effort to go visit their vet team to take care of your pet!! My cat is feeling better today after seeing them yesterday!
Oct 4, 2026
Karri Starkman
If you are in the unfortunate position that your pet needs immediate care this place is amazing. The people are kind and patient. There’s also snacks, coffee, chargers etc for your use while you wait. I hope I never need them again but if I do I will know my dog is in good hands.
Aug 4, 2026
Green Oval Garage
Took one of my pups to VEG ER for the first time and the service we received was fantastic. It was a very busy night there but I observed the care and time each Doctor and all of the other staff members spent with each pet and pet parent was amazing, so many medical places make you feel rushed in and out but we were very comfortable. Everyone that worked here were very caring and personable. Dr. Benjamin Rogers took care of my pup and I honestly wish I remembered the girl's name who gave me his meds and chatted with me before we left that night. She was very helpful, knowledgeable and so kind, she checked up on my pup (& I) throughout the night to be sure my pup (& I) were doing ok and comfortable.
Sep 8, 2026
Ruthie Yankwitt
My dog is anxious, struggles to meet new people and go to new places. She only likes to walk in areas she knows, and although she loves to play she is reactive on leash to other dogs. Obviously, coming into the emergency room was very nerve-wracking.
My dog felt so safe at VEG - after our 10 hour visit, when we went outside to wait for our car home - she tried to go back inside the building. Have you ever heard of a dog trying to go back inside the vet’s office?
In the middle of a chaotic night - every single person at VEG made me and my dog feel seen, cared for, and safe. They kept me updated all night even as they were helping other people’s pets. Every person still found time to meet my dog on her terms and approach slowly so that she felt 100% comfortable being examined. This is a dog that usually does not let people touch her - and every single nurse and doctor in the office was giving her pets by the end of the visit.
I wish I got the names of everyone who helped me last night, but I want to say thank you especially to Isabella, Kat, and Dr. Rushing who were incredible all night long. Going to the vet is scary in part because I worry that I won’t know what’s happening and my dog is going to be taken away from me. My dog was able to wait sleeping in my lap, so she was calm and comfortable during the entire wait. Everyone included me in the conversations and discussions about her care, answered my questions with details, and was just overall kind.
Although my dog was not staying overnight at VEG, we were there waiting for quite some time as we happened to be there on a very busy night. I got to see the vet team do several rounds of check ins on their overnight surgical and boarding pets - not just taking vitals and doing a check in with the entire vet team for each animal, but also cuddling each one.
Everyone at VEG goes above and beyond to help take care of your pet, and you. Sometimes there is a wait because it is an emergency room, but I NEVER felt forgotten or pushed aside! Because of their open set up, the team was able to quickly update me on what was happening and I was able to understand why there was a delay, rather than just being left in the dark for hours with no idea what was happening. Also, the vet team was able to check in on her still and I was not worried that her condition was deteriorating during the wait. I felt confident that her condition was stable and she was safe.
I was able to pick my dog up and put her on the table myself (which was my preference) and be right there next to her when she opened her eyes after the procedure. I noticed her eyes were a little watery afterwards and asked if this was normal, and one of her doctors told me that they put eye drops in for her so her eyes didn’t get dry because they stay open during the procedure. I’ve heard of this for dogs in surgery, but the fact that that after a crazy holiday chaotic shift, they still paid attention to that small detail to make sure my dogs eyes didn’t get uncomfortable during her 30 minute procedure, that says it all for me.
It is also worth mentioning that when they gave me the estimate to authorize, there was a $200 item for “additional miscellaneous.” I asked about the fee and they explained it was to cover anything unexpected that might have to be done during the procedure, but that I would be refunded at the end if it was not necessary. I didn’t even have to ask or remind anyone about this at the end of our visit - part of our discharge information was the team informing that there were no additional charges and the refund had already been processed. WOW!
I could go on with many more examples, but I will end by saying thank you VEG.❤️ Next time I will get more names for everyone who helped me so I can properly say thank you. If you have an emergency, take your pet to VEG. (photos of my dog resting after her procedure and then trying to return to the building after we left)
Sep 6, 2026
Genesis Avina
My tech Jade and Dr. Dietz were amazing with me and Meleys 🦎 they took care of us with speed and kindness. They also took the time to explain their recommendations and even gave me a list of exotic vets in the area. I would highly recommend them and will definitely be coming back! They even made her a lil basking spot while we were there :)
Aug 5, 2026
Betty “Peaches”
This Emergency Animal Hospital (VEG) in Willowgrove PA is awesome. They was there every step of the way with our beautiful 15 year old ShitzPoo "Handsome". First, in providing medical attention two weeks prior; until lastly helping us make that final decision in sending him to doggie heaven. It was a weekend, lots of patients, and never once did we feel rushed nor in the way. The care, compassion and love shown to Handsome and my family did not go unnoticed. We thank the entire staff from the bottom of our hearts for their professionalism in maintaining our dignity "as we all" laid him to rest. Please note that the animal loving residents in Willowgrove PA are so grateful to have you. He will live on forever. My baby boy Handsome, that brought 15 years & 4 months of sunshine
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Care, health, and safety blogs about every kind of pet, from fur to feathers, and shells to scales!
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