24-hour
emergency
vet hospital

What a knowledgeable and kind group of people that we experienced. We had a tough situation with our beloved cat and our family appreciated their honesty and expertise more than they probably know. We so love our pets and want to have the most up-to-date and honest information so that we can make, sometimes very difficult, decisions. Please keep up the great work. Highly recommended.

5 stars is not enough. Our dog, Pepper, was treated like royalty from the moment we walked in. Everyone on the team was wonderful, and we felt very cared for, included, and respected. We arrived at 3 AM, after a 2 hour drive, and we were given a private room to rest in while tests were being given, even though we were welcome to stay with our pup during the testing. Dr. Helstein was so conversant with our issue, and clearly informative regarding the steps along the way toward understanding what was going on with our pup. Luckily, the tests did not show anything urgent, and we were sent home with all the necessary meds and food. Pepper is doing better now, and we know we can call VEG ER anytime with questions. Wish we had a pet vet like this where we live.

We brought our puppy Pearl in as an emergency after she suffered a leg injury, and the entire team at VEG ER for Pets in Winter Park was amazing. From the moment we walked in, the staff was loving, attentive, and made sure she was comfortable the whole time she was there. They clearly care deeply about the animals they treat, not just the medical side of things but her comfort and emotional state too. We were understandably distressed bringing her in, and the staff made a scary situation so much easier to get through. We are incredibly thankful for everyone there who took care of our little girl. Highly recommend this team to anyone who needs emergency care for their pet.

Absolutely outstanding service from VEG pleasant hill that words alone cannot describe. Unfortunately our cat ate a hair tie and needed induced vomitting immediately. Upon arrival the team here was extremely quick to assess Kylans situation and take care of him as fast as possible. Even with other situations going on at the time Kylan received the best care possible and the vets were able to get the hair tie out. Because of the situation we were unfortunate enough to not catch the names of the vets that assisted us but they provided us excellent service and went above and beyond to reassure us of the situations and provide a layout of what procedures will/might need to be done. We felt extremely blessed walking out tonight and are extremely grateful for each and everyone of the vets at VEG Pleasant hill. Thank you so much for helping save our kitty!

Amazing, kind, knowledgable, and helpful. I have needed VEG twice in the past few years and I would recommend them to anyone having an emergency with their fur babies. I appreciate that you can stay there with your pet the entire time, through all their tests and care, and I was so pleasantly surprised that I could stay overnight with my babies so that they wouldn't have to be alone. I got to sleep next to my kitty who developed cancer on his last few days, which means the world to me, we brought him home to say goodbye with the help of Lap of Love, who I would also highly reccomend. My other visit was with my cat who suffered an acute kidney injury after going under anesthesia for a routine dental cleaning, he has severe anxiety and I know being able to sleep with me was good for him. He fortunately has completely recovered! When my wife and I were there with him during his treatment for his acute kidney injury they also let us bring our fully vaccinated puppy to stay with us in the room as we couldn't find someone to babysit her for the whole time we were there which was a huge help. You never want to need VEG, but I am so comforted to know that they are there if I do. I appreciate y'all so much. You work so hard and really go above and beyond for your patients and their families. Thank you. ❤️

Very caring, respectful, and understanding. We had to put our 17 year old furbaby Spike to sleep, Dr. Jen explained the process and was there every step of the way. Dr. Jen and her staff not only cared for Spike's easy transition, but they also made sure that us- the humans- were ok. They let us stay as long as we needed, we never felt rushed. Thank you soo much Dr. Jen, Yuliza, and the entire staff.

My dog had GDV, a very serious and life threatening condition, and VEG did an amazing job! I couldn’t be happier with the outcome. Without wasting a minute, they quickly diagnosed the situation, and within hours he was on the operating table getting treated. We were given a comfortable and private space to stay with our pet as he recovered. Thank you Dr Howell for saving my dog, Rocky, and Dr Samuels and rest of the staff for supporting him through his recovery. I am so pleased with the service and hospitality of every staff member. 100/10!!

This entire group of people are not just people they are community of compassionate experienced understanding and extremely phenomenal veterinarians, vet technicians, the vet director the receptionist everyone at this location was beyond phenomenal caring and passionate about animals and the people that belong to the animals. The day before I was blessed to meet this team I had taken my beloved esa dog to another emergency vet that was more local to me but only local buy a few more miles. I arrived there at 7:30 p.m. and did not leave until 4:30 a.m. the following morning 32 minutes of that was standing at the desk waiting to be checked out They pushed the upsell and thrived on the devastation that your pet was in distress and you were an emotional turmoil. The previous ER vet pushed diagnostic I understand it's important but they were more concerned about collecting funds for testing then treatment and assistance for the animal and when you didn't have the $12,000 for the surgery they encouraged euthanization they were not very honest. The following day I contacted VEG and I was obviously an emotional distress lack of sleep and devastated that I may lose my best friend my therapist and my family member. (My canine). Dr D'Angelo spoke to me on the phone I was quite impressed that the veterinarian the doctor on duty took the time to promptly speak to me about the symptoms and conditions of my pet. (Their system is not set up as a traditional standard over priced product ) they are more focused on the treatment appreciate the diagnostics however my symptoms were pretty obvious and once I gave her all the information I had from the traumatic experience the night before with the other people they did not just start applying to an estimate and started out with financials they created a plan of action with urgency and compassion and they made it work all of them work together as a community of passionate caring doctors and technicians When my pet and I arrived we were greeted with their receptionist and intake specialist she was amazing offered snacks drinks in the meantime being very patient with taking our information Dr D'Angelo spoke to me she promptly looked at the pet to see the size of the bladder stones in question explained some of the Dynamics and spoke to the director and the whole team and even some they came in on their day off they walked me through the process of the procedure the testing results explained each one of them and the Dynamics and concerns of any elevations that were present in her blood work. I arrived at VEG at approximately 11:30 a.m. by 1:30 2:00ish my dog was being taken back to begin her surgery. Before I left VEG they told me I could call anytime to follow up on progress and if there is anything that was concerning or they had to stop couldn't move forward I would be contacted so after I rested at home for a couple hours I called and spoke to Dr D'Angelo again and she let me know how the whole thing went and that my dog was in recovery. When my dog was picked up there was a clear list of follow-up instructions all her medications and a bag of special dog food for her they even called and spoke to me on the phone asked if I had any concerns and wanted to follow up and see that she was doing okay. Over the course a couple days I had some questions so I would call in the veterinarian duty the actual doctor we get on the phone promptly and answer any questions concerns or suggestions that they may offer beyond reasonable doubt these people are true animal lovers and are very passionate and compassionate about their line of work and have an extreme amount of knowledge.

On July 3rd (after 9pm) our dog was bit by a Coperhead snake. We were on vacation and far from any attention. From the moment we called to inquire, up to our discharge; our pet was immediately taken care of and the circumstances and treatment needs were clearly explained. Dr Sarbry and her team (unfortunately I don’t remember names, I was too distraught) looked after Tody constantly and made sure we were comfortable. They also allowed us to stay by his side. A week later, he is still recovering at home and we are very thankful for all the attention received. They acted fast which was very important to stop the venom effects. Thank you VEG ER at Austin team. We are very appreciative of your care

The whole staff was incredible. Everyone was so kind and helpful. It truly felt like they cared as much as I did about the wellbeing of my pet. Dr. Noethlich was great. She thoroughly explained all of the test results to me and she was very transparent about costs before we started. They absolutely exceeded my expectations and I’m so glad I chose this location. I highly recommend them.

I had the misfortune of needing an ER vet last night. My 16yo cat Pebbles took a turn for the worse yesterday necessitated emergency care. I called ahead and they were caring from the start. I was fighting back tears telling her what was going on and when I got there they were ready and immediately started working on my cat. They did vitals, drew blood, and testing all the basic stuff pretty quickly. Vet came over and did an ultrasound on my cat where we saw tons of things going wrong internally and she showed us the ultrasound as she was doing it and explaining everything. She then talked to us about everything, her viewpoint, and once I said I only wanted procedures if it had a high probability of improving her QOL, she very carefully said there wasn't really anything left to do. They gingerly moved her and us to a quiet room to say goodbye. They did not rush us in the slightest and had plenty of tissues. They had a "doorbell" that we pressed when we were ready for the shot. Previous Vet came in and administered the shot, explained how it all worked, and answered questions. Afterwards, she confirmed her passing and left us alone until we were ready to leave. They had plenty of options for our cats "aftercare" and we had it all arranged beforehand so when we were ready to leave we kissed her goodbye as they took her body away. I really have nothing negative to say and from here on out, plan on using them for emergency veterinary services again god forbid I need them.

My first emergency vet visit. They made it not scary and took such good care of my pet. I interacted with four different doctors during my pets’ stay and they were all caring and informative. Highly recommend.

These people are very concerned with your pet's needs. They are very respectful and want to do nothing more then help get our pets on recovery. They are also very passionate about the owners feelings and concerns. They're in this for our animals and not the money. Thanks again to EVERYONE at VEG in Chapel Hill, NC for getting Baby feeling better.

Brought my dog to VEG after ingesting her toy. Dr Blohm was wonderful and kind. Walked me through her plan to make her vomit so it wouldn’t cause a blockage. Major success! My dog is happy and ready to eat her next foreign body. 10/10 recommend

My dog was in a total crisis and he almost didn’t make it. I was afraid that I’d have to let him go and tell my children that he passed while they were in school. The Veggies did not give up on him and the turned him around and got him healthy and fit to come home to us. Not only were they attentive and professional, but they were patient and empathetic to our situation. I am truly grateful to have found this team and should we have another emergency, we know exactly who to go to for help

Where can I start, well for one I wish I knew the names of the ladies that helped us when I went with my precious Nala, whom I miss so much. We called in on May 19th at 3am and told the very nice lady who answered what was going on with Nala and how she was having a hard time breathing and slobbering all over. Was instructed to fill out a form so that they can have her information ready on file and to bring her in right away. We were received at the door and taken care of immediately. Unfortunately we were shown on the ultrasound that she was having heart issues and had fluid all around her heart. She was already dying so we had to choose to let her go in peace. The 3 doctors were very supportive with me and my daughters. It was a very hard decision but I didn’t want her to suffer. Thank you for being so patient and compassionate with us. It meant the world 🌎 to us. Thank you also for the box you added Nala’s body in and for the beautiful card you sent us. We have it in our fridge. They’re the kindest people I’ve ever met. I highly recommend them.

Yesterday could’ve been a nightmare but this place was truly amazing. My dog got into a prescription pill bottle and shared some with my cat. Dr. Hanlon helped clear their systems and monitor them until it was safe to go home. They gave me a private room with my cat & dog together so I could be with them both for the full 8 hours as they each got treatment, not having to sit in a waiting room desperate for updates. I even had DoorDash deliver dinner to the front desk and they brought it back to me. They gave us a litter box, water bowl, and multiple large blankets. The ability to be with both my dog and cat at the same time was worth every penny (and it was a lot of pennies).

I can’t say enough great things about the staff at VEG Pet ER on Ralph Ave! When my dog, Dami, arrived, she was in horrible shape, and I was terrified. The team acted immediately with such urgency, professionalism, and compassion. Seeing how quickly they jumped into action gave us confidence that she was exactly where she needed to be. From the moment we walked in, the staff made both Dami and my family feel cared for. They were incredibly attentive, kept us informed every step of the way, and took the time to thoroughly explain her diagnosis and treatment plan. No matter how many questions I had, they answered each one with patience and kindness, never making me feel rushed. What stood out the most was how genuinely they cared, not just for Dami, but for us as well. They continuously checked in to make sure we were all okay and made an incredibly stressful situation much easier to get through. I am beyond grateful to the entire VEG ER team for the exceptional care they provided. Thank you for treating Dami so quickly and with so much compassion. I wholeheartedly recommend VEG ER for Pets to anyone who wants their pet in the best possible hands during an emergency. ****Special shout out to Dami’s beautiful Nurse with the Red hair. I’m so sorry I can’t remember her name exactly but she was great. Thank you so much for caring for Dami so well.

Highly recommended! Excellent service and top-notch professionals I want to express my sincere gratitude and highly recommend VEG ER for the incredible care they provided. What stands out the most about this place is: Accurate and professional diagnosis: The medical management was precise, thorough, and impeccable. Fast, specialized exams: The entire testing process was handled with impressive speed, which is vital in an emergency. Fair pricing: They offer top-tier medical attention at completely reasonable and transparent rates. They have an excellent team. A special thank you to Dr. Tool, Nurse Erika, and all the staff—especially Jorgie and Janely—for their dedication, warmth, and outstanding professionalism. I highly recommend this place and their entire team of professionals. Thank you for everything!

Our little Yorkie got into some poison on a road trip. We first brought him to a very good small animal ER in TX, then drove through the night for further care close to home in Abq. I had not heard of VEG ER but found them in an online search. They had only been open for a few weeks, but already had many positive reviews. We pulled up at shift change on a Sat morning and even with the distractions of changing shifts and other animals coming in, we were treated efficiently and so compassionately. We LOVE the concept of staying with your pet through the whole procedure. Our guy needed blood drawn and at the other office he was taken away for the draw and it very difficult. Because we were able to help hold him and keep him calm at VEG ER, they were able to easily draw the blood that was needed and he was not stressed out. We had to come back for a few more blood draws and each time he walked happily and confidently in to the office. He doesn't even do that at his own vet (whom he loves!). Our experience with VEG ER at a very stressful time for us could not have been any better. We're so grateful that Albuquerque now has this option 24 hrs a day, 7 days a week.