24-hour
emergency
vet hospital

I am very pleased with my visit here ☺️. My cat, Bobo, wasn’t eating or drinking. She felt very weak for two days. I had decided this wasn’t like her at all. So I rushed over here. the staff is incredibly kind and helpful❤️ they have a tough job. I found out Bobo had a high fever and tapeworms. though the bill wasn’t nice, I don’t blame anyone for it. An emergency vet comes with its costs. Immediately two days after visiting, Bobo was jumping on tables, using the litter, meowing. Just being herself again…☺️I was so happy!!! My cat was back to normal. no sickness, no fever, and she had medicine for her tapeworms. I definitely recommend you all to come here. just be patient with the staff. they’ve seen a lot, and they surely don’t make the prices. ❤️ so do not blame the staff for the enormous bills. what I did was I stated my budget and they were considerate of it. Below, I attached a before and after photo of Bobo😻visiting this location! (She had stayed in that box the entire day with no movement) no playing, eating, or anything. But after ! She was able to go up and down the stairs and play with her siblings 💕

I brought my French bulldog to VEG ER for Pets after having concerns following his enucleation surgery, and Dr. Garcia provided excellent care. He was compassionate, thorough, and helped put my mind at ease. I have brought all 3 of my French bulldogs here, and the service and care have always been outstanding. The facility is consistently clean and well maintained, and every doctor I have personally dealt with during our visits has been kind, attentive, and compassionate. I’m incredibly grateful to have such a dependable emergency veterinary hospital available when my pets need care.

Pleasantly surprised with the attentive and comprehensive care we received for our dog. I felt at ease with their facility and treatment. I highly recommend this ER. True 24 hour vet with ample around the clock staff and multiple vets on shift. Very impressive.

So grateful for VEG. I brought Emma to this vet earlier this year after finding her passed out face down in her little box. They quickly and accurately diagnosed her, treated her, and sent me home with a clear and effective outpatient treatment plan. She’s been doing great since then. More recently my family had to bring in my 18 year old orange boy Joey who had several health problems due to his age. They ran his labs and let me know courteously that frankly his kidneys were done, they could admit him and try to treat him but it probably would not help. I appreciated their directness because they could have talked me into doing that due to my own guilt and burden of having to make this call alone. I’ve often wondered over the past year how would I know it was time to let him go, when he seems so happy dispite his declining health. I appreciated them sparing me the false hope and also the financial cost of trying to battle his kidney disease for a few more days. Instead we got to alleviate his pain asap and let him go gracefully. They sent me a nice condolences letter in the mail after too. Would definitely recommend this place and will continue to bring my pets here for ER care. Thank you VEG team!

Second time different pet but the service is speedy The staff is very friendly and they keep the owners updated on progress. They offer to let you stay with your pet throughout the visit. I will not go to another pet ER in this area. Thank you all for your comforting support and also Mimi’s birthday presents!! Truly over the moon!!!

The question was what would i change/ how can VEG improve? “Nothing absolutely nothing. You guys are amazing the whole VEG team is super fabulous! Awesome outstanding incredible. These people are amazing. I have had animals all my life therefore a lot of vet visits. VEG is the 1st EVER IN HISTORY that did not demand to have a card on file for payment as soon as you walk in. SHOCKER🤯 I was greeted immediately and my fur baby was seen within 4 minutes. Another thing i love abort VEG is you get to remain with your pet during treatment unless its x-rays or surgery. Seeing all the other pet parents involved in there care made me feel comforted. ALSO you get to see what's going on. your baby is not taken behind a door and then you're stuck waiting in a lobby. The layout of the ER is beautiful. you not only see everybody you see a tight nit team a well oiled machine. Friendly, clean, personable. i could go on and on. None ever wants to be in the position to where their pet needs surgery, but life happens and VEG is the place id trust my baby too every single time. and she is a 137lb Cane Corso. surgery went fine 👍👌😁💕😍

The care, compassion, professionalism, cohesion of staff working together was truly exceptional. I witnessed not only my daughter’s beloved dog being taken care of exceptionally but all the other pets as well- over a several day period- consistently. The treatment plan was explained in detail and upon discharge thoroughly explained . Questions answered carefully and specifically. The ability for us to stay with our pet 24/7 and have her away in a separate room made an awful situation better. I also believe it helped her progression. The staff at this hospital are true heroes.

We had an emergency issue with our four year old Cavapoo, Ryker. When we arrived we were taken in immediately with no waiting. He was evaluated and treated and then we took him home, however, later that evening we had to return for further care. Again, no waiting, the doctors, nurses and support staff were all fantastic. We have recommended VEG to other pet owners and will continue to do so. We very impressed with the experience and Ryker has recovered completely. Thanks to the VEG team.

Team, Without question , I would give this place six stars. The care loved and concerned that they showed or our little loved one and my wife, was more than I could ask for. We were there for an unfortunate circumstance , but you can feel the sincerity and love as soon as you walk through the doors. The attention we received, the detail in which we were explained what was happening and the follow up shows the people who work here , love what they do. It is a great happiness that I save my life.Receive the best care she could have ever gotten and is now doing great. Thank you to all the staff at Veg ER!!

My guy overheated one hot evening after a long walk. I wasn't sure what it exactly was at the time which worried me. It was about 9pm so I decided to take him to VEG ER for Pets. They were extremely quick getting him in (even when they had a handful of animals already there being attended to). They checked him out and then put him in an oxygen tank which you see in the photo. The loud noise he was making started to slow down and eventually stopped. They weren't 100% sure if it was a trachea collapse or overheating. They wanted to do some xrays to find out, but after the ER fee, oxygen fee, etc it was a bit pricey so I decided not to do the xray because he seemed fine by then. They recommended some medication in case it was the trachea so I did get that (Which I haven't used at all). Luckily it was just overheating so I saved $600 without the x rays and my bill with meds was about $450. $200 for ER fee, $200 for the oxygen tank, and about $30 for the medication (plus tax). So it was a bit pricey and I think they probably knew it was just over heating since he was fine shortly after sitting there for a few minutes but I understand they wanted to be sure and it is technically an ER. So overall I was happy with the visit. Plus the employees are all extremely nice, very helpful, and it's a great environment (all things considered).

Excellent care, not just for my kitty Olive but also for me, as I was an emotional wreck. 🥰 Olive had a sudden and acute UTI, which required a midnight visit, and the place was PACKED. I was alarmed at how long we might have to wait, but we were out of there in two hours, and that's due to just how highly organized this place is. Olive had a full exam, many blood tests, medications on-site and to bring home, plus fluids (even a nail clipping!). My only beef was the staggering price tag, as it clearly takes advantage of these emergency situations. (It costs $310 just to walk in the door.) But like any cat owner, I would have paid double to get Olive treated immediately, and I'm grateful that VEG-- such a quality animal hospital-- is within walking distance from my house. Still, bills like these show that adopting an animal in 2026 has now become a luxury, and so fewer people will do it because of the costs. And that has such sad implications in so many ways. Nevertheless, VEG is a terrific and trustworthy animal hospital. Big praise goes to Dr. Tiffany Chan for her skill, thoroughness and compassion during such a stressful night for both Olive and myself. Thank you, Dr. Chan. ❤️

I want to thank the staff for everything they do. I couldn’t build up the courage while I was there, but I thought a review would be nice. My baby girl Winnie wasn’t able to make it, but they took such great care of her and were so kind and supportive during one of the hardest days of my life. I appreciate you guys so much and I highly recommend them. I hope to not find myself in this office again, but if we’re ever in need of emergency assistance, i’ll definitely come back. Thank you again.

My daughter's cat Ash had passed a blood clot and bled into the next day. Her gums were pale and she became more lethargic. I called around and went to VEG because they offered payment plans so I had some hopes of being able to afford it more than other places. My daughter and I brought her there an hour and 15 minutes from our house. The second we got there the staff came right up to us took the cat and did what they had to, initially placing her into an oxygen chamber. They handled her so well and delicately and had the utmost patience with her and us and everything they were dealing with. The doctor (I believe it was Dr. Pope but I could be wrong), was so amazing, kind, patient, compassionate, and extremely understanding of the entire situation. She laid out the bill before hand with the costs so I knew how much things would be, she went over options, and when the cats labs came back, she filled me in on everything including the costs. She was even surprised at how sick our cat actually was. Initially for ash, euthanizing her was what was best for her since she was critically ill. The doctor showed so much compassion and empathy when she told me that it would be 10k for all the transfusions she would need, along with the fact that she may never recover or even get better, and that it was okay and completely understandable to choose euthanasia and that she would fully support it. She told me she was going to get the comfort room ready, so I went to wake up my 17 year old who had taken a nap in the private rooms they have for families while their pets are being cared for, they include futons pillows and blankets. Once we got to the comfort room there was a blanket on the table and we had the cat on it who snuggled onto my daughter the entire time. She eventually laid her head on my daughter's shoulder and my daughter looked at me telling me she thought the cat was ready. It was so heartbreaking to see her just so defeated. It hurt more to know that her brother she has been bonded with since birth will have to continue without her. He was there when she was laying down under the table all day and he was meowing the whole time she was gone. I didn't know if I would have the time before she passed away because of her sickness to go and get her brother to bring him to see her so he could understand, so they told us we could take the towel she was wrapped up in home to him so that he would understand. But the thought of him having to live without her is so unbearable. My heart is broken for them both and this has been extremely difficult. The staff at veg made everything so much easier in the process of having to put her down. They are phenomenal and some of the most compassionate people I have ever met. Even allowing my daughter to go outside with them to take a dog out who had just had surgery because she wanted to. You won't ever find a better place and I highly recommend when you have something extremely difficult going on with your pet in an emergent situation, 100% choose them. They also do payment plans to help with the situation and make sure you do what you can financially as a best route for your pet and not doing unnecessary things just to have to pay a ton. The prices are high but it is an emergency vet and it is expected. They also have couches with pillows in the large lobby area when you walk in (the main area) by the kennels and tables so you have a place to stay right by them if you don't want to stay in a private room away from them. They were amazing! Thank you so much to everyone that worked at veg in south Burlington VT on Sept 17 830pm - Sept 18 around 1230am. It meant the world to us! Never change the way you guys work together or the attitudes and empathy you posses for both animals and people. 💗

I had to come to VEG first thing this morning cause my silly dog got into our ribs from last night’s dinner. I always have such a nice experience when I come visit this practice and get treated so kindly I go out of my way to come here if I am able to. They care so much about the animals they treat, Dr Costa and the entire team were so kind I couldn’t have been more thankful for them. They handled Ranch (cheddar) with care even though he can be a little scaredy cat sometimes so thank you Dr Costa, Ashley, Steve and Jen up front for being so great and making us so welcome.

Annabelle doesn’t take to vets and doctors easily but she was very taken and calm with the staff at VEG. I was amazed how comfortable we were staying over night and how comfortable Annabelle was with a catheter and IVs being administered to her for 7+ hours. I feel very blessed to have had them as our care team to take care of our Annabelle after a nasty snake bite to her front paw. Thank you all very much for getting her well. Rosa and Dr. Segura gave us amazing care. I couldn’t have imagined that situation to gone as good as it did and it’s because of their team that night. Photos show her foot swollen due to the snake bite and the next day after we arrived home.

Dr. Pritchett, Thank you and your staff for caring for our London. We truly appreciate you so much. Such difficult times, with uncertainty can be very scary. At times it was very difficult to process anything. Your welcoming demeanor, patience and extensive knowledge really allowed us to place our trust in you. We highly recommend Dr. Pritchett at VEG in Cedar Park. We are looking forward to celebrating London’s 10th birthday next month on the 4th.

I went with my cat late at night, and I had the best experience. As soon as I entered, Andy helped me, and she was so nice. Dr. Watson saw my cat, and she was very thorough and explained absolutely everything. She did an amazing job. Nurse Margo was exceptional; not only did she explain everything to me and was amazing and sweet to my cat, but she also sat down with me and answered all my questions. All the staff were so sweet. The best staff for an ER; people go there overwhelmed and stressed, and you encounter such angels. Thank you!

Our experience with VEG ER for Pets was exceptional from start and sadly to finish. The entire team demonstrated outstanding professionalism, compassion, and expertise during a very emotionally stressful situation. Every member of the staff treated both us and our sick fur child with genuine kindness, taking the time to explain every step of the evaluation and treatment process thoroughly. The veterinarians and technicians were knowledgeable, attentive, and clearly dedicated to providing the highest level of emergency care. Their communication was excellent, ensuring we understood our pet's condition and treatment options while making us feel supported throughout the entire visit. The facility was clean, well-organized, and welcoming, and it was evident that patient care is their top priority. Knowing our pet was in such capable hands gave us tremendous peace of mind during a difficult time. We are incredibly grateful for the exceptional care provided by the entire team at VEG ER for Pets. Their commitment to excellence, compassion, and professionalism truly sets them apart. I highly recommend VEG ER for Pets to anyone in need of 24/7 emergency veterinary care. Thank you for everything you do for our beloved pets and their families.

Our almost 12 year old yorkie had a severe anaphylactic reaction to a vaccine. My husband is a pediatric ICU physician, my daughter is a neonatal RN, and I’m a retired PICU RN. We also co-own a private practice, pediatric urgent care not far from Veg ER. As health care professionals and small business owners, we could not have been more pleased with the way our little Leia and our family were treated. Every member of your practice was so kind and caring- informing and involving us in every step of her care. The snack and beverage station, private family rooms with a pull out bed, pillows, sheets and blankets, were next level care. Thank you for making a very scary and stressful situation as comfortable as possible for all of us. We hope to never need an emergency pet ER again, but if we do, we know exactly where to go.

Amazing staff! My dog had a seizure, and when I called, I was greeted with kindness and immediately advised to bring her in. The phone call was compassionate, brief, and reassuring during such a scary moment. As soon as we arrived, we were welcomed warmly and taken straight to a treatment area. The team quickly placed an IV and began assessing my dog. They were incredibly gentle, patient, and skilled—especially considering my dog is very squirmy and normally won’t let anyone touch her paws. They allowed me to stay by her side the entire time to comfort and help distract her while they worked, which meant so much to me. The veterinarian recommended blood work and left the IV in place in case she had another seizure so medication could be administered immediately if needed. I also let them know that my dog, Lilly, is reactive toward other dogs, and they thoughtfully moved us into a semi closed off area while we waited for her test results and medications. That small act of consideration made a huge difference in helping her stay calm. I was thoroughly impressed by the staff’s ability to comfort both pets and their owners while handling incredibly stressful and heartbreaking situations with professionalism, efficiency, and genuine empathy. While we were there, another critically ill dog arrived and required the veterinarian’s immediate attention. The staff communicated this to me, and although I completely understood the need to prioritize that emergency, they continued checking on Lilly and made sure we still felt cared for throughout our visit. The financial estimate was explained clearly, with multiple treatment options presented without pressure, and payment was incredibly convenient through the texted payment link. We were sent home with medication and clear instructions to follow up with Lilly’s primary veterinarian for her ongoing care. Overall, I couldn’t be more grateful for the care we received. Thank you for treating Lilly with such compassion, skill, and kindness during one of the scariest moments I’ve experienced as a pet owner. The work you all do is truly remarkable, and I would recommend your hospital to anyone who needs exceptional emergency veterinary care