The most compassionate and professional Emergency Vet I have ever encountered. Our Corgi Biscuit hurt his paw playing outside, and Dr. Smallcomb and her entire staff showed such care to get him taken care of. Even when putting him for sedation, they put him in a lovely room with the blinds drawn and gentle music playing to make him comfortable. Just absolutely extraordinary.. thank you so much to all of you!

I cannot recommend VEG enough. Last night, we were transferred to VEG from another emergency vet due to our dog Kona requiring emergency surgery for a horrific case of closed pyometra. (Side note— PLEASE don’t be like me… you NEED to spay your dogs!!!) We were greeted by Kyla in the front immediately, and she was fantastic. She was so sweet, helpful, and friendly and helped us feel so comfortable and at home. We immediately got comfortable, got Kona comfortable, and were helped right away by Dr. Swan and Marissa. I highly recommend Dr. Swan. She was quick, accurate, honest, and so helpful. She explained to us the risks and rewards of surgery and brought us an estimate. Marissa was so sweet and sat on the floor with Kona and got her blood done painlessly and was so kind and helpful. Dr. Swan checked all of her levels to make sure she was stable for surgery and they immediately treated her with fluids and medication to prep her for her surgery. The whole team worked together to prep her for surgery and we got to stay with her the whole time. Her surgery was quick and Dr. Swan and Dr. Jason were very quick to let us know she was out safely, let us know details of the surgery, and let us know we could be there for her while she woke up. Dr. Swan even stayed late so that she could help our Kona. We stayed with her until she woke up and she received amazing care from the team (Josey, Marissa, and multiple others whose names I cannot remember). At that point we went home for the night. Dr. Jason sent us a message in the morning to let us know Kona was doing well and that he was passing her on to the next vet. Mid morning we got the call that she was stable and eating and we were able to come get her much earlier than expected. We were refunded funds that were unused during her stay in a timely manner and we felt that we were treated extremely fairly (of course emergency pet med is expensive, but they were very transparent throughout the process). When we got there, Stephanie helped us understand medications and gave us updates on Kona before taking her home. Kona LOVED Stephanie and even wagged her aussie nub at her, so I know she was well cared for. Thank you so much Dr. Swan— you saved our girl’s life. We are forever grateful for you & how you’ve given our girl many more years with us. Thank you to the whole team working the night of 8/14 and morning of 8/15– you are all incredible and we had an amazing experience and so did our Kona.

This review is largely excluding cost, because although there were many positives about it, the overall cost of vet care is insane. I came here after driving around all morning looking for a place that had a vet available for immediate attention. The person who I spoke with at Uptown recommended this place. I had never heard of them but they were super close to everything so I went over. The whole experience from the moment I walked in was so much better than anything I have experienced in the 25 years I have been taking dogs to vets. We never had to leave our dog's side. We saw everything that was happening around and got to see them work in true worst case scenarios. They were kind, professional, attentive, and worked hard to care for every animal around. Our girl was not doing well and given my experience at other vets, I don't know if she would have made it had we taken her elsewhere. I had my kids with me all day the first day. A 4 year old and 1 year old in an open space with sick animals and lots of equipment isn't ideal. They have iPads to watch movies, snacks, the good water machine, coffee, tea, coloring books, puzzles, etc. I think the sceen time and snacks the day prior (and the stress of seeing our Pep so sick) made the behavior a little less than ideal the 2nd day so we got a private room. I probably was not in my calmest state, either, but they were all amazing and kind. My husband brought our baby home this morning. My littlest is already stomping around saying "Peppy! Peppy!! Hi Peppy! Peppy Baby!" She is home and happy and largely unaffected by the stress of the last few days. I really think she is doing so well not only because of the vet care she received, but also because of the environment at this clinic. As for the cost - like I mentioned, vet care is sooo expensive. Was it a lot of money? Yes. Worth it? Yes. It isn't like we can't pay it nor wouldn't have paid more if necessary, but it just adds up quickly. I don't have to tell anyone how expensive life is here in San Diego. HOWEVER, they honored our request to approach testing incrementally, and they even said things like, "let me look at the finances and see how far we can stretch out the hospital stay with what you have paid." You never hear stuff like that. And when I asked about tests, they were honest in that we could totally get them if we wanted, but they knew we didn't want to blindly test and they didn't think the results from other tests made it necessary. It usually is what it is and everything is done out of your sight anyways. We got out of the 2 day hospital stay and a bunch of testing and meds for a little over 6k. And the experience itself was definitely better in every way. If you have an emergency, I highly recommend VEG!