This is the second animal I have brought to VEG. I cannot express the love, care and experience of the staff here. They are thoughtful of you and your pet. Offering snacks, coffee and even a blanket- they check in on YOU to make sure it’s a comfortable stay. Dr. Sauerwein was warm and experienced. She gave me options while also looking at the bigger picture. The team works quickly, carefully, and is respectful of the cost. I absolutely recommend this place for emergencies!

My dog Benny was seen at VEG Oceanside on 9/15/26. We went in and he was lethargic, not eating, not drinking, very fatigued, and had a fever. The staff immediately welcomed us in and began his care. All of the staff was very welcoming and comforted us throughout Bennys care. We spent roughly 6 hours in the ER with Benny. They talked us through every single test and medication. The staff was very attentive to detail and answered all of our questions. One of the staff members even gave up her own blanket to keep us warm as there was a fan that needed to be on Benny at all times. Once we left we were instructed to comeback the following day for an ultrasound. The next day we called and got in almost immediately. The staff was able to diagnose Benny with Addisons Disease and give us the answers we had been searching for. I truly think the staff saved my dogs life. It was such a scary process and I’m so glad that we chose VEG Oceanside for Benny. I would recommend this place to anyone. Benny has had tremendous growth since our visit and I cannot credit them enough.

This past Wednesday at approximately 5:30 p.m., my daughter brought our beloved bearded dragon, Alan, to VEG for emergency care. From the moment she arrived, Kelly and every member of the staff treated Alan and my daughter with extraordinary kindness, compassion, and respect. Alan had become seriously ill very suddenly. The team carefully explained his condition, discussed the available options, and gave her honest, straightforward advice while remaining incredibly gentle and caring. Although they offered possible treatments, they were also compassionate enough to help her understand that, sadly, those treatments were unlikely to be successful. Alan passed away, and his loss has truly broken our hearts. He was beautiful, playful, and such a cherished part of our family. His absence is deeply felt. This was our first experience with VEG, and we will never forget the immediate response, tenderness, and generosity shown to us during such a painful moment. The staff went above and beyond in ways that meant more to our family than we can adequately express. We are profoundly grateful that, when Alan needed help most, he was surrounded by people who genuinely cared. We would wholeheartedly recommend VEG to anyone needing emergency care for a beloved pet. Thank you, Kelly and the entire team, for the compassion and dignity you showed Alan and our family. With heartfelt gratitude, Katherine and Ann Miller