If your fur baby ever needs emergency care, this is truly the only place to go. The team is incredibly kind, compassionate, and transparent. What makes this clinic unique is their open-concept setup—most of the care takes place in a shared space where you can stay with your pet and observe the entire appointment. Unlike many 24-hour facilities we’ve visited, VEG Carle Place never made us feel pressured to agree to unnecessary tests/treatments just to drive up the cost. The staff was outstanding and showed as much care for my husband and me as they did for our kitty. A heartfelt thank-you to Dr. Schwartz and nurses Matthew and Jackie for their exceptional care!!!! - Cami Mayer

Words can't express how appreciative I am towards this establishment and all of its staff. This isn't just a nice, clean, quality clinic. You can tell that every single staff member authentically cares about animals and giving them the best treatment possible. When I was in last week for my Maltese, I was terrified. I honestly had no idea what was going to happen to him. The doctors had excellent bedside manner and approached me with great empathy. It is because of their skill that my little guy was loved for the 24 hours he was there and that he was able to make a full recovery. Thank you so much. 😊 🫂 🙏

this review is long overdue but i wanted to extend my heartfelt thanks to the entire team at VEG Carle Place. My sweet boy, Cooper, who had a heart condition randomly started coughing up blood one day and despite my experience with his episodes, this had never happened before and i froze for the first time ever. i called in and they were so patient with me, advising me and calming me down over the phone, reassuring me that a team would be waiting for him when i arrived. i wasn't prepared to go home without my best friend of 13 years and i completely broke hearing that he was probably in heart failure for the second time. they were so understanding and supportive and went above and beyond for my boy. it turned out to just be pneumonia which wasn't the best thing but it was way better than heart failure. they let me stay as long as i wanted, offered snacks and drinks, gave me frequent updates when i went back home to my other pup and when i had to go back to uni for classes. they gave me treatment options and were empathetic of my situation of being a college student living on her own means with her pets. i have so much respect for everything they do every day. it can't be easy but they handle it with so much grace and strength. these are people who aren't just doing a job, they truly care about these animals and the people who come in there with their babies. unfortunately, my boy passed two weeks ago but i will never forget the kindness they showed me and my baby those days he was hospitalized, the check ins and rooting for him like he was their own. to matt, thank you for giving me a little bottle of his hair. now that he's gone, i've never cherished something more and you gave me a little piece of him i can remember him by and for that i am eternally grateful. sorry for not remembering everyone's names but every staff i interacted with and gave me updates was absolutely incredible. thank you for helping my sweet boy in his time of need.