VEG Emergency Vet in Chelsea, New York

I am so incredibly grateful to the care team here for saving my 5 year old cat’s life by performing an emergency laparotomy on him after he ingested a linear foreign body. The staff is very competent, communicative, and personable. Special thank you to the surgeon, Dr. Laura Hauser. She is absolutely amazing!!! Attached photo is Pilgrim in his kennel at VEG a couple hours after waking up from anesthesia :-)

Ms. Hauser, I just wanted to take a moment to genuinely thank you for everything you did for Zoey and me last night. 🖤 You met me during a moment when I was completely overwhelmed, emotional, scared, and honestly just exhausted. You didn’t just take care of Zoey—you showed so much kindness and compassion toward me too. You saw that I was going through it, and instead of making an already stressful situation harder, you made me feel heard, understood, and reassured. The fact that you were so amazing with Zoey and were kind enough not to charge me meant more to me than you probably realize. It wasn’t simply about the money; it was the compassion behind it. In a moment when I felt like everything was becoming too much, your kindness gave me a little bit of relief when I desperately needed it. Thank you for treating Zoey with such care and for treating me like a person who needed a little extra grace that night. I’ll genuinely never forget it. People like you remind me that there are still incredibly kind people in this world. Thank you again, Ms. Hauser, from both Zoey and me. 🐾🖤

When Jersey was hospitalized at VEG for three days, the team transformed one of the most stressful experiences into something I will always be grateful for. Jersey is a very anxious senior dog. Like many pet parents, I was terrified when she needed emergency care. My previous experience at another local animal hospital left me feeling helpless and disconnected because I wasn't allowed to stay with my pet. VEG was the complete opposite. There are no restrictive visiting hours. You can come and go as needed. Whenever I visited Jersey, the staff welcomed me with kindness and compassion. Every time I visited, a nurse would pull up a chair beside Jersey's crate and encourage me to spend time with her while she received her IV fluids. Being able to hold her in my lap during a stressful experience was a gift. Throughout her stay, every doctor, nurse, and team member treated both Jersey and me with patience, empathy, and respect. They took the time to answer questions, explain her treatment, and make sure I felt informed and supported. The true testament to how special VEG is can be found in Jersey herself. Normally, she pulls and rushes past veterinary offices as quickly as possible. Yet after her potty breaks during her hospitalization, she would willingly walk back into VEG. For an anxious dog like Jersey, that spoke volumes. My deepest thanks to Dr. Weggeland, Dr. Hauser, Dr. Friedman, Dr. Green, and Dr. Johnson, as well as Christina, Nicole, Elise (?), and the many other nurses and staff members whose names I unfortunately can't recall. Every one of you played a role in helping Jersey and supporting me through a difficult time. VEG took a stressful and traumatic situation for both an anxious pet and a worried pet parent and made it feel safe, compassionate, and even special. I will never forget the care we received.