VEG Emergency Vet in Greenville, South Carolina

My dog Smidge was recently diagnosed with IMHA at VEG and was hospitalized and received 2 blood transfusions. I got to stay with Smidge the entire time and I had no idea that was even a possibility. Thank goodness we ended up at VEG!! Smidge was seen and treated by Dr. Travers, Dr. Caldwell, Dr. Leidecker, Dr. Jones, Dr. Gallucci, Dr. Dockery, Taylor, Hannah, Antonella, Bekki, and several more over those few days, and every single one of them treated Smidge with so much love and care, took time to answer questions and explain things, and helped me to make the best decisions possible in a really tricky situation. I’m so thankful for every staff person. Y’all are the best!! ❤️

Let me just note that not every veterinarian or emergency group will even see an exotic pet, especially a large bird. VEG Greenville will! I went to VEG Greenville at midnight on a Friday night. I was met at the door and taken to a room immediately. A medical staff member immediately assessed my Moluccan Cockatoo (Layla) and was kind and gentle with her. Layla had fallen in her cage and was showing great distress. Layla is 26 years old, this has never happened before, we were very concerned. Despite the practice being very busy, I met with multiple staffers and had several sessions with Dr. Jones directly. After a thorough physical exam, Dr.?Jones ordered an x ray and discovered that Layla was egg bound. The staff administered meloxicam pain medication, fluids, calcium and I believe the last medicine was oxytocin (not sure of this name). Layla’s treatment was not rushed (I was there 4.5 hours) she was monitored, cared for and also shown a great deal of love. This morning, 36 hours after her first indication that something was wrong, we were blessed with an egg. If Layla had not been able to pass the egg naturally, VEG Greenville provided me with a detailed plan for her treatment- which would have included surgery. The staff was with us every step of this process and truly answered our prayers. Some quick points I want to make that may not seem important, but they meant a lot to our family. -The staff made us feel heard and treated Layla like she was the most beautiful and important patient in the world. -I was exhausted (besides the hour of night I drove 1 hr and 15 minutes to get there) and I was offered snacks, fresh coffee, water and soda. -The rooms were private enough, but still allowed me to feel connected and within reach at all times -The facility is modern and very clean -The facility is well staffed. -I was expecting to pay significantly more than I was charged. -I was sent an electronic copy of Layla’s X-ray and medical records. - I received messages of support checking in on her progress. - I liked everyone I had the pleasure to deal with during this experience. -Every technician we dealt with was Licensed. Their education and experience showed. Thank you so much to the entire “midnight” staff. Special thanks to Dr. Jones (very bright, gentle and detailed), Ashley (who Layla may love more than she loves me) and Taylor (who thoroughly radiates kindness) All of these women were superior at their job, took the role seriously, were conscientious and made this difficult (potentially life threatening) situation, somehow better. God bless VEG Greenville, our family appreciated every little thing.

I took my cat Koda to VEG ER for Pets last night, and I was so happy with the care we received. Dr. Caldwell, Taylor, and the entire staff were incredibly caring, attentive, and compassionate. They took great care of Koda and made sure his needs were addressed while keeping me informed throughout the visit. I really appreciated how kind and attentive everyone was. Thank you for taking such great care of my sweet Koda! Highly recommend!