24-hour
emergency
vet hospital

Our dog Lizzie had significant respiratory distress on our trip back home to Illinois on Monday. We were lucky to end up in there. Dr Hartnagel and Jackie were wonderful. They demonstrated such kindness and compassion during a difficult time. While the outcome wasn’t what we hoped for, we were blessed to end up there with such great people. You made the last few hours with our baby girl a little more bearable. Thank you for all your support. With love from the bottom of our hearts. 💕 Shauna and Joshua

I cannot thank the staff at the emergency veterinary hospital enough for the kindness, compassion, and care they showed Ellie and me during one of the hardest moments of my life. When Ellie arrived, they immediately took her into their care and treated her with urgency, kindness, and professionalism. Every member of the staff was gentle, compassionate, and truly cared about her well-being. Even though the outcome was not what I had prayed for, I will always be grateful that Ellie was surrounded by people who treated her with dignity, love, and respect. The day she passed away, I was completely devastated. I was in such deep shock and grief that I walked out without asking for paperwork or any keepsakes. I wasn’t thinking clearly I had just lost my best friend. In the days that followed, I received two separate packages from your team. The first contained her ashes along with a beautiful clay paw print. A few days later, I received another package with a heartfelt sympathy card, a lock of her fur, and additional paw prints. Those thoughtful gestures meant more to me than words can express and have become treasured memories of my sweet girl. Losing Ellie has been one of the most painful experiences of my life, but the kindness and compassion your team showed during that difficult time brought me comfort when I needed it most. Thank you for treating Ellie with such care and for showing such incredible compassion to a grieving pet parent. I will never forget it.

Lexi showing the doctors the "all clear" and back to enjoying her favorite pastime. We've given her raw bones while supervising her for over 10 years. Well, she managed to get one stuck in the roof of her mouth that we could not dislodge. The staff at VEG was phenomenal. They started treating her the minute we got into the door. Being able to see them treat her gave us a level of comfort. Highly recommend. PS...Lexi is happy to report she will only get the meat off the bone now.

Everything in this place was outstanding!! Dr. Brennan and the team gave my dog such care at a time when I was so upset about him being attacked / fight with a bigger dog. They were professional, the place was spotless and everyone was so caring! I give them high marks and recommend going here if ever you are in an emergency with your pet 100%. Kudos to George who cared for Kimbo. I do not remember everyone’s name but they were ALL great.

This place not only treated my everything, Chelsea, as VIP… they kept me feeling more than capable of handling whatever the next step or outcome was going to be. So so grateful. I want to thank all of the staff, but especially the nurses/techs that were just phenomenal; specifically Alex, Jess, and Hannah. I won’t trust my dog (or cat) with anyone other vet ER after this visit. I did not get to write down the main vet that worked my pups case, but her patience and kindness and willingness to explain everything with so much detail, turned what can easily be a nightmare of an experience into something manageable. THANK YOU ❤️‍🩹

Fantastic care and great service. My dog had a foreign object in her and was transferred to VEG at the recommendation of my urgent care vet. After a consult with VEG, they provided different treatment paths and were considerate of my budget. The entire team was fantastic, intelligent, and caring. During my dog's recovery, we had to return once more, and again the whole crew was fantastic, providing tiered/escalating treatment plans based on her response(s) during recovery.

These people are real life angels! If you have an emergency with your pet, there is not a better place to go! They were kind, compassion, patient, sincere, and every other incredible word to describe people who genuinely care about animals and their owners.

This review is largely excluding cost, because although there were many positives about it, the overall cost of vet care is insane. I came here after driving around all morning looking for a place that had a vet available for immediate attention. The person who I spoke with at Uptown recommended this place. I had never heard of them but they were super close to everything so I went over. The whole experience from the moment I walked in was so much better than anything I have experienced in the 25 years I have been taking dogs to vets. We never had to leave our dog's side. We saw everything that was happening around and got to see them work in true worst case scenarios. They were kind, professional, attentive, and worked hard to care for every animal around. Our girl was not doing well and given my experience at other vets, I don't know if she would have made it had we taken her elsewhere. I had my kids with me all day the first day. A 4 year old and 1 year old in an open space with sick animals and lots of equipment isn't ideal. They have iPads to watch movies, snacks, the good water machine, coffee, tea, coloring books, puzzles, etc. I think the sceen time and snacks the day prior (and the stress of seeing our Pep so sick) made the behavior a little less than ideal the 2nd day so we got a private room. I probably was not in my calmest state, either, but they were all amazing and kind. My husband brought our baby home this morning. My littlest is already stomping around saying "Peppy! Peppy!! Hi Peppy! Peppy Baby!" She is home and happy and largely unaffected by the stress of the last few days. I really think she is doing so well not only because of the vet care she received, but also because of the environment at this clinic. As for the cost - like I mentioned, vet care is sooo expensive. Was it a lot of money? Yes. Worth it? Yes. It isn't like we can't pay it nor wouldn't have paid more if necessary, but it just adds up quickly. I don't have to tell anyone how expensive life is here in San Diego. HOWEVER, they honored our request to approach testing incrementally, and they even said things like, "let me look at the finances and see how far we can stretch out the hospital stay with what you have paid." You never hear stuff like that. And when I asked about tests, they were honest in that we could totally get them if we wanted, but they knew we didn't want to blindly test and they didn't think the results from other tests made it necessary. It usually is what it is and everything is done out of your sight anyways. We got out of the 2 day hospital stay and a bunch of testing and meds for a little over 6k. And the experience itself was definitely better in every way. If you have an emergency, I highly recommend VEG!

I had a great experience at VEG South Tampa yesterday. I brought my morkie in to get checked because she was throwing up for 24 hours. Mikayla at the front desk was so kind, empathetic, and prompt with each patient that came in. My dog was in triage shortly after check in. Within the hour, it went from calm to extremely busy. With that being said, please note that your case will be pushed back if your pet is stable & there are more critical cases that are brought in! As someone who is a pet owner and lover, I completely understand and if my pet were in critical condition, I really hope that they’d prioritize that! The wait times could be long, but they do give you the option to leave your dog in the kennels and come back when results are ready. They offer snacks and drinks in the lobby if you decide to stay! Dr. Moses did great assessing my dog, but Dr. Davison took over by the end of the night. As I watched 10 or more people shuffle in and out, I witnessed Dr. Davison explain in great detail the plan of care for each and every animal, all of which was explained with deep compassion for whatever the situation entailed. Every question and concern answered without any pressure to make certain decisions. We need more vets like this! Estevan was my nurse and he did a great job making sure my dog was okay to leave and had everything she needed. Thank you to the team at VEG South Tampa for a great experience under not so great circumstances.

Thank you for examining our baby so quickly and for making us feel at ease. Dr. Walsh was kind, professional, and very easy to talk to. She took the time to answer all of our questions and addressed every concern we had with patience and compassion. We truly appreciate the excellent care. Thank you!

Mel, Elly, and Marianne were world-class. Such an incredible, caring, and personable team. This is hands down the best vet service I’ve ever experienced. Everyone was completely locked in and genuinely cared about my cat. You can tell this isn’t just a job to them. They were super responsive, compassionate, and always one step ahead. I truly appreciate their care and heart. By the end, they felt like they were my cousins lol. If every vet operated like this, the world would be a better place.

Had an emergency for a kitten left by mama in the rain at 5am today, called them and sent by husband by. They helped IMMEDIATELY and were incredibly kind 🥹 Husband says the place was clean and extremely professional looking. The person that answered the phone was quick and very sweet. 10/10 Staff asked for the coloring of the kitten out of pure interest, included is her photo below.

Highly recommend bringing your loved pets here. The care and service towards the pets and their humans was above and beyond. Transparency is a value here as there is no bringing your pet “to the back” - every station is out in the open so you can be with your pet through every procedure and test. The staff has blankets and drinks for the humans to ensure we are also comfortable while waiting for our pets to heal. The demeanor and care from the staff was truly something I’ve never experienced at a vet before - I felt so taken care of and believed my dog was in the best hands possible. I walked in with my dog who had lethargy, loss of appetite, and diarrhea, and there was no wait, and urgency to solve the issue. What we though was an irritated GI tract was actually a flipped stomach, to which the entire team responded to rapidly and brought him into surgery. I was allowed to stay overnight with my dog while he was healing which helped the both of us with our anxiety. I have never witnessed this concept at a veterinary clinic before and I wish i could give 10 stars

I'd definitely recommend them. My husky does do well at vets, so they allow you to stay with your fur baby the entire time, they have an open layout where staff comes to you so you aren’t stuck in a room. They were extremely gentle with him and me… and I know we both felt more relaxed!! You can tell they love their job and are dedicated to taking care of your pet.

I was babysitting my son‘s cat. He got into a little leftover chocolate cake. Pet Poison Control Recommended that he be taken to his vet. VET H Is about a mile away and so that is where I headed. I was impressed at how quickly we were brought to be triage and the transparency of a treatment plan and pricing. After being given an emetic, lo and behold, there was more than chocolate cake in his stomach! He had to stay overnight for an NG tube and x-rays to determine if there was any more pieces of the bracelets. I cannot speak highly enough of the staff, nurses and docs. While, I hope I do not ever have to go there again with my son‘s cat, I wouldn’t hesitate to do so if need be.

This is not a happy review, but the staff at this emergency vet were incredible. My sweet baby Clementine was attacked and I rushed her in. The staff sprang to action without any questions or waiting when I brought her body through the door. The doctors rushed to her side and did everything they could to save her, while one of them kept in check with me to let me know what was going on. Unfortunately, my baby couldn’t be saved. The amount of urgency, empathy and softness I was shown from all the vets here will never be forgotten. I am devastated beyond words, but this incredible team valued trying to save her life just as much as I did. I hope no one ever ever has to bring their pet to the emergency vet - but if they do, I strongly recommend they bring them here. It’s obvious they care deeply about the pets they serve. Thank you for the effort VEG. I hope the team that helped me tonight feels as valuable as they are. I’ve attached a photo of my sweet baby, so the team can maybe get to see her when she’s not looking the way she did when I brought her in.

I stayed with my cat Marco a majority of his 36 hour stay at VEG and encountered a few different shifts of nurses and doctors. Every single person on those teams were welcoming and understanding beyond my expectations. I never once felt like he wasn’t in the best possible care. Genuinely couldn’t have asked for better treatment during and after his procedure thank you everyone so so much.

Every doctor and nurse over the 2 days we were there cares for both my dog and me. They let you stay the entire time. The sofa beds are comfy. They really care for your pet and you.

These people are very concerned with your pet's needs. They are very respectful and want to do nothing more then help get our pets on recovery. They are also very passionate about the owners feelings and concerns. They're in this for our animals and not the money. Thanks again to EVERYONE at VEG in Chapel Hill, NC for getting Baby feeling better.

Beyond blessed I took my baby girl Rossie to this vet! I honestly don’t know what would’ve happened with her if I would’ve not taken her on time! Rossie got there with her heart beat extremely low close to almost passing away! I was fortunate for the whole team to take care of my baby girl she was never left alone. They did everything to help her and we were lucky and blessed she made it through! My babies heart went from 40 to 120 🥺♥️🙏 although treatment is extremely expensive I am happy my baby survived and was Diagnosed with Addison disease. I will forever be thankful it’s like they brought my baby back to life.