24-hour
emergency
vet hospital

I would highly recommend taking your pet to VEG ER for Pets. The staff was very kind, knowledgeable, and helpful. We were seen pretty much immediately, and I was kept apprised of everything that they were doing to care for my pet. I even watched them perform the x-rays through a little window. It’s a bit expensive, but not egregiously so when compared to other emergency vets in the area. For the services rendered and the quality of the staff alone it was well worth it. Striper and I are so grateful!

Cannot rate this place high enough. It is expensive but the compassion of all the nurses is truly incredible. I had to carry in my 100 pound plus dog Peter and they got to him right away. Immediately making him and us feel comfortable. We were able to stay with him the whole time even when they were doing testing. He was hospitalized overnight and we could sit with him in or next to the kennel as long as we wanted. They even baked cookies while we were there and handed them out to everyone. I’m glad to report that Peter feels much better and I wish I could make this place our main vet. They are wonderful

Highly recommend bringing your loved pets here. The care and service towards the pets and their humans was above and beyond. Transparency is a value here as there is no bringing your pet “to the back” - every station is out in the open so you can be with your pet through every procedure and test. The staff has blankets and drinks for the humans to ensure we are also comfortable while waiting for our pets to heal. The demeanor and care from the staff was truly something I’ve never experienced at a vet before - I felt so taken care of and believed my dog was in the best hands possible. I walked in with my dog who had lethargy, loss of appetite, and diarrhea, and there was no wait, and urgency to solve the issue. What we though was an irritated GI tract was actually a flipped stomach, to which the entire team responded to rapidly and brought him into surgery. I was allowed to stay overnight with my dog while he was healing which helped the both of us with our anxiety. I have never witnessed this concept at a veterinary clinic before and I wish i could give 10 stars

Very satisfied with my cat emergency visit yesterday. My cat was panting and since he is of Persian breed, it was taken very seriously which eased my anxiety. My boy’s vitals were taken immediately and he was put into oxygen right away. I could see my cat in the oxygen tank the whole time and he was already looking so much better just after a few minutes. The vet techs, doctor, and receptionists were so helpful in the whole process. We were constantly getting updates on my baby boy and everything was explained thoroughly. We were always attended to which is huge because so many pet ERs would put you in a room with your pet and you could be forgotten about for hours. This was not the case at VEG! So grateful for this location, the staff, and all their kind and compassionate care. Thank you VEG and Dr. Mir and all the staff working on Sunday morning! Blessings upon blessings to all of you!

I cannot say enough about the care and compassion we received at VEG ER for Pets during one of the most difficult moments with my dog, Poet. From the moment we walked in, the entire staff was calm, kind, and incredibly supportive. They acted quickly to stabilize him and kept me informed every step of the way in a way that was clear and easy to understand, even while I was overwhelmed and emotional. I especially want to recognize Jasmine, who went above and beyond. I was extremely distraught after learning Poet had been diagnosed with Addison’s disease and could not stop crying. She took the time to comfort me, explain everything thoroughly, and help me regain a sense of calm. Her compassion felt genuine and grounding during a very frightening experience. Every single person we interacted with showed patience, empathy, and professionalism. They didn’t just treat my dog—they supported me as an owner going through something heartbreaking. They truly made me feel cared for like family. I’m deeply grateful for the entire team at VEG ER for Pets. I would highly recommend them to anyone facing an emergency with their pet.

I cannot say enough good things about this emergency animal hospital and the incredible team that cared for my cat, LunaTic. When I brought her in, she was extremely ill—lethargic, running a high fever, and honestly fighting for her life. I'm convinced that if I had waited any longer, she would not have survived. From the moment I arrived, the compassion and professionalism of the staff were evident. The veterinarian and two assistants actually met me at the door and immediately began assessing LunaTic. They listened carefully as I explained her symptoms and history, then quickly outlined their diagnostic plan and provided a clear estimate of charges before proceeding. Once treatment began, they moved swiftly and thoroughly, performing lab work, X-rays, an ultrasound, and a urinalysis. After reviewing the results, the veterinarian carefully explained my options and helped me make an informed decision about LunaTic's care. What truly set this hospital apart was not only the exceptional care they provided to my cat, but also the kindness they showed me. They made sure I was comfortable throughout the entire process and even offered me a bed and blankets if I wanted to stay overnight while LunaTic was hospitalized. During her X-rays and ultrasound, they allowed me to stay by her side to help keep her calm and comfortable. I chose to go home and rest because I knew she was in excellent hands. Throughout the night, the veterinarian called regularly with updates on her condition. As LunaTic improved, they kept me informed every step of the way until she was ready to come home. At discharge, they thoroughly reviewed all of her medications and explained exactly how to administer them. The facility itself is exceptionally clean, comfortable, and welcoming—even offering snacks for clients. I am beyond grateful for everything this team did to save LunaTic's life. She is doing so much better now, and while she's appreciative too, she has her own funny way of showing it! I highly recommend this emergency animal hospital to anyone facing a pet emergency. Their skill, compassion, communication, and dedication are truly outstanding.

We took our sweet kitty, Iggy to be seen and they explained everything in detail. He has FIP and his body was shutting down. They were able to make him comfortable and drew fluid but ultimately we found he was septic. We made the difficult decision to euthanize him. My 8 year old son was with me and they were so kind to him. They allowed us time with him in a nice room and placed him in a box with a paw print. I hope we never need another pet at an ER but if we do, we’re going here.

Dr. Hammett took the time to communicate with us on the phone when we called with our emergency issue. The entire staff from the intake tech, nurses and Dr. Hammett were extremely professional, had great bedside manners and were very sweet with our pup. We continually received updates on our pups condition. We were released at just under 2 hours after the proper treatment. Even though VEG is a bit farther than other ER pet clinics near us , we would not hesitate to make this our go to ER clinic.

The services we received were truly exceptional and went beyond anything I could have ever imagined. The entire team knew exactly what they were doing and was incredibly supportive, professional, compassionate, and empathetic throughout our experience. Dr. Basit, Jazmine, Crystal, Brittany, and Haley are truly the best of the best! They communicated with us every step of the way, kept us informed, and took the time to explain their processes and everything that was happening with our fur baby. My family and I cannot say THANK YOU enough. The situation we encountered with our fur baby was completely unexpected and extremely emotional, but the team here at VEG ER for Pets provided our family with comfort, reassurance, and genuine compassion when we needed it most. Their sincerity and dedication truly meant the world to us. If your pet is ever experiencing an emergency or any concerning health issues, please don’t hesitate to bring them here. I am 100% confident that this team will take excellent care of your fur baby and will not let you down. Thank you again to the entire VEG ER for Pets team, especially Dr. Basit, Jazmine, Crystal, Brittany, and Haley, for everything you did for our family. We are forever grateful! ❤️🐾

I truly could not recommend VEG ER more. I spent all morning either on the phone or sitting in waiting rooms at other emergency vets, only to be told there would be at least a three-hour wait. I think any pet parent can understand that feeling of desperation when something is wrong and you know things can go downhill so quickly. VEG was my last call, and from the moment they answered, they asked what was going on and immediately told me to head their way and call as soon as I got to the parking lot. They took such amazing care of our girl, Sif. I also really appreciated how transparent they were with pricing. They gave us an itemized receipt and even refunded us for a test we ended up not needing. They sent us home with a detailed recovery plan, which gave us so much peace of mind. Most of all, I want to recognize the kindness we were shown. After feeling like some other emergency vets in the area were dismissive or even a little rude, VEG was the complete opposite. Every employee we interacted with was so sweet, and you could genuinely tell they loved what they do. Even nurses and doctors who weren’t directly caring for Sif still stopped to give her pets and attention. Hopefully we never need an emergency vet again, but if we ever do, there is no question that we will be going back to VEG.

The staff at VEG were outstanding! My bunny Flower needed emergency surgery and no other veterinarian would take me in on an emergency basis except for VEG! Dr. Ortiz, Dr.V and tech Jess saved my bunnies life this weekend with their knowledge of exotics, kindness and hard working mentality. The whole staff went above and beyond to take care of her before, during and after surgery. We are forever grateful they see how special our bunny is to us and treated her as if she was their own. I would recommend this hospital to anyone! Thank you VEG!!

⭐⭐⭐⭐⭐ I cannot say enough amazing things about VEG Allen and the entire team, especially Dr. Brown and the Monday night shift team (7/20). Our local urgent care veterinarian referred us to VEG after my dog, Koe, swallowed a corn cob. They had already attempted to induce vomiting without success, so after an almost hour-long drive, we arrived a little after 10:00 PM. From the moment we walked through the doors, we were greeted with smiles and immediately brought back. The hospital itself is unlike any emergency vet I’ve ever seen. Being able to stay with your pet throughout the process or see them at all times even if they required a procedure made an incredibly stressful situation so much more comforting. The team first tried a stronger medication to induce vomiting, but unfortunately the corn cob still didn’t come up. Dr. Brown sat down with me and thoroughly explained our options: endoscopy or surgery. She answered every question I had, never made me feel rushed, and had such a calm, reassuring presence that immediately put me at ease during one of the most stressful nights I’ve had as a pet owner. After talking with my husband, we chose to move forward with an endoscopy since it was less invasive, more cost-effective, and offered a quicker recovery. By the time bloodwork was complete, it was after midnight, and now my birthday. Spending my birthday at an emergency animal hospital definitely wasn’t how I imagined celebrating. Unfortunately, the endoscopy was unsuccessful because of where the corn cob was lodged. Once again, Dr. Brown patiently walked me through our options. She even told us we could have our regular veterinarian perform the surgery the next day if cost was a concern. After another conversation with my husband, we decided to move forward with surgery at VEG because, despite only knowing Dr. Brown for about three hours, I trusted her completely. I was able to watch through the OR window as Dr. Brown successfully removed the corn cob. During surgery, I mentioned to one of the nurses that it was my birthday. When Dr. Brown came out after surgery to tell me everything had gone well, she wished me a happy birthday and said she was sorry this was how I was spending it. That simple kindness meant so much. I stayed until Koe woke up from anesthesia before heading home around 4:00 AM. Before I left, Dr. Brown told me she would personally call with an update between 7:00 and 8:00 AM. At exactly 8:00 AM, my phone rang. She let me know Koe was doing great, explained the plan for the day, and said that if he continued eating well, he could come home that evening. When we returned that night to pick him up after my birthday dinner, I walked over to Koe’s kennel and immediately burst into tears. The staff had decorated his kennel with a Happy Birthday banner, put a birthday headband on Koe, bought cupcakes, a little plant, and a birthday card for me. After such an emotional, exhausting 24 hours running on almost no sleep, that thoughtful gesture was beyond anything I could have ever expected and meant more to me than words can express. The medical care we received was exceptional, but what truly sets VEG apart is the compassion, empathy, and humanity of every single person we encountered. They treated Koe like he was their own, and they treated me with so much kindness during an extremely stressful time. Dr. Brown and the entire Monday night team, you are all absolutely incredible. Thank you for saving my sweet boy and for turning what could have been one of the worst birthdays into one I’ll never forget for all the right reasons. To the VEG leadership team: if you read these reviews, please know that Dr. Brown and the Monday night staff deserve every bit of recognition. They are an incredible group of professionals who exemplify what emergency veterinary medicine should be. I sincerely hope we never have another emergency, but if we do, I will gladly drive an hour back to VEG Allen without hesitation. I will also recommend VEG to every pet owner I know. Thank you from the bottom of my heart.

Blown away by the service at this emergency vet. I have a very— vet— reactive pitbull mix and the staff was wonderful and accommodating. The doctor was knowledgeable and explained everything thoroughly. I got to stay with my dog even while she was heavily sedated and they were placing stitches. I will recommend this place to all of my family and friends needing emergency vet care.

We have been through many emergency rooms for Dogs, regular vets for Dogs and our Bella is 16 1/2 with stage five lymphoma so you can imagine we have been through many different places for different reasons and Veg is just different, special and very good Different. We have found that one of the most important things for us as Pet parents, as well as Dogs in general is making sure that they are not separated at their most desperate times and it appears VEG has solved those issues by allowing us to be with her every moment of her eight hour journey. While this has just begun I do feel it was the right decision to come here and the staff has been fabulous. Highly recommend.

We brought our puppy Pearl in as an emergency after she suffered a leg injury, and the entire team at VEG ER for Pets in Winter Park was amazing. From the moment we walked in, the staff was loving, attentive, and made sure she was comfortable the whole time she was there. They clearly care deeply about the animals they treat, not just the medical side of things but her comfort and emotional state too. We were understandably distressed bringing her in, and the staff made a scary situation so much easier to get through. We are incredibly thankful for everyone there who took care of our little girl. Highly recommend this team to anyone who needs emergency care for their pet.

I cannot recommend this emergency animal hospital enough. A few weeks ago, we had to bring our cat, Tony, in because he was coughing and wheezing. We didn't think it was a true emergency at first, but the staff immediately took him to the back and began running tests. While the outcome was heartbreaking and we ultimately had to say goodbye to him due to a likely cancerous mass in his throat, I cannot praise the staff enough for their extraordinary care. During the many hours my daughter and I were there, we watched the staff interact with numerous families coming in with sick or injured pets. The entire team was consistently attentive, compassionate, and deeply empathetic to everyone. When it came time to make the hardest decision for Tony, the staff was incredibly kind. They prioritized Tony's comfort, allowing me to go home and bring the rest of my family back to say goodbye. They never rushed us. They let us spend all the time we needed with Tony before and after the procedure, treating him with the utmost respect and dignity. I honestly do not know how this staff mentally and emotionally handles seeing pet owners on the worst days of their lives, day in and day out, but they haven't lost an ounce of their warmth. They treated Tony and our family like we were special. In the middle of a devastating situation, we were in the best possible hands. Thank you for your extraordinary kindness.

We had as good as possible experience with all of the staff at VEG ER H St over our cat’s several day stay with them. They were attentive and caring toward us and our cat even when the clinic was busy and they allowed us to visit at any time. They provided soft bedding in his space and also allowed us to bring clothes and blankets from home to keep him more comfortable. They were able to stabilize him and get him back home to us with instructions for his care and a certificate for his bravery. Very sweet staff!! 🖤

Loved this place! I drove an hour because they came highly recommended! The front desk lady, our two techs and the vet were so kind! They made us immediately feel at ease and checked her out quickly. They answered all my anxious questions and one of the techs brought Lua a blanket to lay on. They are just very caring and I am so grateful for our experience here. Diagnosing Lua quickly and getting us home

God forbid you ever need their services, but if you need it, these people are absolutely amazing! They love animals first off, and their customer service is amazing! They’re accommodating and understanding! They made us all feel right at home and completely comforted us in our time of need! Our dog loved all of them, which made getting his treatment so much easier. I am so grateful they were able to see us so fast. Thank you again for your services!

No one ever wants to have to visit the ER with their pet, but we cannot say enough good things about VEG. This was our first (and hopefully only) visit, but they were simply amazing. Our little guy ended up with a treble fishing hook embedded in his lips/mouth/nose. They took us right back when we arrived, pain meds were onboard in less than 15 min and he was sedated about 10 minutes after that. They carefully removed the hook and the barbs, all without one drop of blood. We were in and out of there in about an hour. While we are hoping to never have to go back, we certainly wouldn't hesitate, given the care and attention we received from all the staff.