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Veterinarian speaks with a dog owner

things to know before you go

Frequently Asked Questions

IS VEG OPEN 24 HOURS?

Yes, all VEG locations are always open – 24 hours a day, 365 days a year – even on holidays and weekends to care for pet emergencies.

DO I NEED AN APPOINTMENT?

At VEG, we don’t take appointments, because you can’t plan for an emergency. When the unexpected happens, call us or walk in to the nearest VEG location 24/7 for immediate care.

HOW DO I KNOW IF IT’S AN EMERGENCY?

Never self-diagnose your pet. Sometimes you just can’t tell if your pet is having a true emergency. But VEG can. Call a location near you anytime and a veterinarian will answer your medical questions and determine if you should come in.

CAN I GO TO VEG FOR URGENT CARE?

Yes, VEG offers pet urgent care for injuries and illnesses such as vomiting, diarrhea, lethargy, limping, wounds, ear infections, eye problems, and constipation. Visit any VEG location and triage starts immediately by one of our emergency vets. Learn more about the medical services available for your pet at VEG.

WHY SHOULD I GO TO THE VEG ER INSTEAD OF AN URGENT CARE CLINIC?

There’s a difference in the level of care that you’ll get at VEG. Clinics can only offer some services. At VEG, we have the latest equipment and technology to tackle urgent care and pet emergencies all under one roof.

WHAT CAN I EXPECT AT VEG?

When you take your pet to VEG, you’ll be seen by a veterinarian right away, even before filling out paperwork. We’ll even meet you at your car if you need help bringing in your pet. No waiting in the lobby; you stay with your pet the entire time, even if surgery or overnight hospitalization is involved. And yes, we’re pet lovers, but we’re people-friendly too! We’ll openly discuss diagnosis and treatment options. And we always make sure the pet patient and pet parent are as comfortable as possible.

CAN I BRING MY PET IN FOR DENTAL EMERGENCIES?

Yes, we’ll handle teeth emergencies, though standard dental care should be handled by your primary care veterinarian. Learn more about our medical services.

WHERE CAN I TAKE MY PET BIRD OR EXOTIC PET IN AN EMERGENCY?

VEG is skilled to handle emergency care for avians, reptiles, and all types of exotic pets. Learn more about the pets we see.

DOES VEG TAKE IN STRAY ANIMALS?

The best place to bring a stray is your local GP veterinarian, a shelter, or rehabilitation center. These places are best equipped to get the animal treated and back to their owner, if there is one. If these options are not available, VEG’s mission is helping people and their pets when they need us most, and that includes strays! If the stray animal you found needs emergency care, we’re here to help.

MY PET IS ACTING FUNNY. WHAT SHOULD I DO?

Call a VEG location near you. A veterinarian is always available, 24/7, to answer your medical questions.

DO I HAVE TO CALL BEFORE COMING IN?

Though you can just walk into any of our 24 hour locations anytime, we recommend calling first so we’re familiar with your pet’s situation when you come in.

WHAT IF I CAN’T GET MY PET OUT OF THE CAR?

Call VEG ahead of time to let us know you need help. Pull up to our door and we’ll meet you at your car to provide assistance.

DO YOU HANDLE EUTHANASIA?

Yes, VEG provides compassionate euthanasia and end-of-life care for pets within a peaceful, private room. Call a hospital near you to learn more.

DO YOU PROVIDE PREVENTIVE CARE LIKE VACCINES?

VEG focuses solely on pet emergencies and urgent care. Preventative care and routine check-ups should be handled by your primary care veterinarian.

DO YOU HANDLE SPAY AND NEUTERS?

VEG focuses on emergencies and urgent care for pets. Spaying and neutering is handled by your pet’s primary care veterinarian.

DOES VEG OFFER PAYMENT PLANS?

VEG accepts the CareCredit credit card with special financing options* and payment plans through Scratch Pay. We will always provide estimates prior to medical care so that you are fully informed and able to make financial arrangements if necessary. *Subject to credit approval.

I FOUND A LOST PET. WHAT SHOULD I DO?

If you’ve found a lost pet, you can bring them to your local GP veterinarian. If your vet is closed, VEG is always open. We can scan for a microchip to help you locate an owner. If the pet you found needs emergency care, we’re here to help.

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open 24/7, even holidays!

VEG {Location}

790 New Jersey 3


Clifton, NJ 07012-2328

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