24-hour
emergency
vet hospital

Our baby we found out has anaphylaxis after we rushed her in for care. They assured me it wasn't my fault and based on all of the tests and imaging it was more than likely a severe reaction to a likely bug bite or sting. We spent about six hours there and I felt involved and comfortable the whole time. Everyone on the team was reassuring and welcomed questions which helps me rationalize what's going on. They followed up with me on some questions I had on medications. Extra thank you for the magic turkey and gravy baby food that made her feel so much better. Luckily she was seen right away and there had to be at least four people attending to her at first. When we were out of the woods and had to be monitored I got to stay with her in a quiet room between check ins. Then she got to thankfully come home with us and is much much better today. Although I left with anxiety about future anaphylactic shock events I feel thankful to be so close.

Absolutely outstanding service from VEG pleasant hill that words alone cannot describe. Unfortunately our cat ate a hair tie and needed induced vomitting immediately. Upon arrival the team here was extremely quick to assess Kylans situation and take care of him as fast as possible. Even with other situations going on at the time Kylan received the best care possible and the vets were able to get the hair tie out. Because of the situation we were unfortunate enough to not catch the names of the vets that assisted us but they provided us excellent service and went above and beyond to reassure us of the situations and provide a layout of what procedures will/might need to be done. We felt extremely blessed walking out tonight and are extremely grateful for each and everyone of the vets at VEG Pleasant hill. Thank you so much for helping save our kitty!

Great experience all around! We took Jolene in on a busy Sunday after getting into a little scuffle with another pup and we were seen very quickly. All of our options and the cost of each option were explained to us and the tech answered all of the questions we had so that we could make a decision on how to treat Jolene’s wound. We decided to start by having the wound cleaned to asses the severity of it and our final decision was to give her a few staples to help her heal quicker. We were never pressured into choosing the more expensive option - I appreciated the integrity here! We were allowed to stay with Jolene the entire visit and they sent her home in a high quality cone to prevent her from trying to nip/scratch/or irritate the wound and interfere with the healing process - much appreciated! I took Jolene back today to have the staples removed and it was another great experience! Alex greeted us at the door with a smile and took us back straight away. Our vet tech Sonny was so patient and great with Jolene. She was super friendly and even took the time to answer questions I had about one of our other dogs which I really appreciated. So much love for the wonderful staff at VEG!

I just want to say thank you so much for all the help you had given us for me and my Family. Our little dog has been around for 15 human years and was very ill and was at end of life. You were there for support and helped us with the process. God bless

Thank you for examining our baby so quickly and for making us feel at ease. Dr. Walsh was kind, professional, and very easy to talk to. She took the time to answer all of our questions and addressed every concern we had with patience and compassion. We truly appreciate the excellent care. Thank you!

Paddington says to thank everyone who pet him and gave him all the attention he demanded. The staff are the reason why Paddington does not associate VEG on Rampart as a negative experience. Thank you to everyone’s help and all the love given to him on our *latest* visit 😭. Thankfully nothing serious this time. Realizing right now that I don’t recall my nurses/techs names’, I am so sorry. I think I was just happy that Paddy was happy and completely forgot to get names. The two ladies kept us updated and offered help throughout our entire stay. They were also so chill with our strange encounter; someone I knew walked in with their own pet concerns. They helped ease those parents immediately. Afterwards our areas merged (while still separate) and the nurse/tech were so good about keeping us updated but keeping patient info confidential. I was able to witness them, and DVM Jones, treat the pet and parents with compassion, offering comfort and understanding throughout, offering options for payments without judgement to the parent’s ability to pay. Unfortunately, the fur babe’s diagnosis was too severe and treatment and recovery would be difficult, so the difficult decision was made for comfort. I hate it came to the conclusion it came to. I could tell the staff were affected, and yet they did the switch up everyone in the medical does where they put their emotions aside and made sure that each fur babe and parent they encountered got the level of care they deserved. The staff even helped me when we were discharged and had my dog and took the other family’s *literal* baby so they could say their goodbyes. We were no longer a patient but they still checked on us and gave Paddington tons of love. The staff at VEG on Rampart are something special, because while it was all tough for the other family, in the end they managed to have the other parent’s laughing. *Thankful for anyone who remembered Paddy from previous visits. You fill his bucket and boost his ego, and this point his name should be Diva Paddington.*

No one ever wants to have to visit the ER with their pet, but we cannot say enough good things about VEG. This was our first (and hopefully only) visit, but they were simply amazing. Our little guy ended up with a treble fishing hook embedded in his lips/mouth/nose. They took us right back when we arrived, pain meds were onboard in less than 15 min and he was sedated about 10 minutes after that. They carefully removed the hook and the barbs, all without one drop of blood. We were in and out of there in about an hour. While we are hoping to never have to go back, we certainly wouldn't hesitate, given the care and attention we received from all the staff.

I brought my puppy in after he got into some trouble and I was really worried. The staff was incredibly attentive from the moment we walked in and made me feel so much better. They were very transparent about pricing upfront and even gave me helpful information about pet insurance. What stood out the most was how warm and welcoming everything felt. I truly felt like my puppy was cared for with so much love. They also allowed me to be in the back and involved every step of the way which meant a lot to me. I have never had such a positive experience with an emergency vet. I hope I never have to come back but if I do I will absolutely return to VEG. The staff was amazing and so kind I really cannot express this enough. Thank you so much. 💕🙂‍↔️🙂‍↔️🐾

Mel, Elly, and Marianne were world-class. Such an incredible, caring, and personable team. This is hands down the best vet service I’ve ever experienced. Everyone was completely locked in and genuinely cared about my cat. You can tell this isn’t just a job to them. They were super responsive, compassionate, and always one step ahead. I truly appreciate their care and heart. By the end, they felt like they were my cousins lol. If every vet operated like this, the world would be a better place.

VEG is amazing! The staff, the facilities and the care are phenomenal. You are met with compassion and genuine care for you and your pet. Humans should be treated this well by their physicians! Everything is explained, you are made to feel important and seen. The care and attention is exceptional. There was not one staff member that didn’t appear to have a positive attitude or genuine respect for the patients and their family. I was lucky to walk away with treatment and good news. I witnessed someone get not so good news- the care that the human and pet got was not only compassionate, it was beyond the call of duty. Exceptional Service in all aspects.

I cannot say enough good things about this emergency animal hospital and the incredible team that cared for my cat, LunaTic. When I brought her in, she was extremely ill—lethargic, running a high fever, and honestly fighting for her life. I'm convinced that if I had waited any longer, she would not have survived. From the moment I arrived, the compassion and professionalism of the staff were evident. The veterinarian and two assistants actually met me at the door and immediately began assessing LunaTic. They listened carefully as I explained her symptoms and history, then quickly outlined their diagnostic plan and provided a clear estimate of charges before proceeding. Once treatment began, they moved swiftly and thoroughly, performing lab work, X-rays, an ultrasound, and a urinalysis. After reviewing the results, the veterinarian carefully explained my options and helped me make an informed decision about LunaTic's care. What truly set this hospital apart was not only the exceptional care they provided to my cat, but also the kindness they showed me. They made sure I was comfortable throughout the entire process and even offered me a bed and blankets if I wanted to stay overnight while LunaTic was hospitalized. During her X-rays and ultrasound, they allowed me to stay by her side to help keep her calm and comfortable. I chose to go home and rest because I knew she was in excellent hands. Throughout the night, the veterinarian called regularly with updates on her condition. As LunaTic improved, they kept me informed every step of the way until she was ready to come home. At discharge, they thoroughly reviewed all of her medications and explained exactly how to administer them. The facility itself is exceptionally clean, comfortable, and welcoming—even offering snacks for clients. I am beyond grateful for everything this team did to save LunaTic's life. She is doing so much better now, and while she's appreciative too, she has her own funny way of showing it! I highly recommend this emergency animal hospital to anyone facing a pet emergency. Their skill, compassion, communication, and dedication are truly outstanding.

My kitty is struggling with gastro-intestinal issues and was having a bad day. It was a busy holiday weekend and I decided to try this VEG location since it was closer than my regular vet. I am SO thankful I brought him here. The staff was very pleasant and helpful and got me and my cat to Dr. Crossfield very quickly. The facility is brand new, very clean, and efficient. I got to stay with my cat throughout all of the diagnostics and treatment he received (IV meds/fluids/ultrasound) and I think it made a big difference in his temperament. Dr. Crossfield was very thorough and helped to stabilize my cat. He sent me home with medication that has been working well so far. I was also pleased that the cost was rather moderate for emergency care! Highly recommend this place!

This place is amazing. I’ve never taken an animal to the Vet ER before but they exceeded my expectations. Staff was really friendly and seemed to genuinely enjoy what they were doing. We were warmly greeted at the door and multiple staff members came up to look at our injured dog and make sure he was comfortable.. Dr’s spent time explaining recommendations and alternate ideas. He didn’t say it but Finn totally agrees.

I don't usually write reviews, but this place and staff absolutely deserve a five star review. I've been to emergency vets before, but I'd never experienced an open-concept emergency hospital like this, and it completely changed my expectations. We rushed our pit mix, Lockie, in because we thought she had been bitten by another dog. She was bleeding so badly and we couldn't control the bleeding. It turned out to be a mass that had been bitten, nicked, or somehow erupted, and needed to be removed and cauterized. From the minute we walked in, staff immediately took action. Everyone was kind, compassionate, and constantly checking on both Lockie and us. They explained everything as they went, answered every question, and made sure we were comfortable through the whole process. What really makes this place different is the open concept. You don't have to hand your pet over and sit in a waiting room wondering what's happening behind closed doors. We were able to stay with Lockie, watch her being cared for, and even watch the surgical procedure under anesthesia. That level of transparency gave us so much peace of mind. Even when other emergencies came in, you could see the team working together, which actually made us feel even more confident in the care they were providing. The pricing was in line and fair for what I'd expect for an emergency vet, and they were very upfront about everything. They went over all of the recommended treatments and allowed us the option to decline items that we felt weren't absolutely necessary, as long as it was medically appropriate. There was never any pressure, just honest communication and a genuine concern for doing what was best for Lockie. As someone who's pretty picky and pays attention to quality of care as part of my job, I was honestly impressed. This unfortunate emergency experience felt different, in the best way. The transparency, communication, compassion, and quality of care were outstanding. I hope we never need an emergency vet again, but if we do, this is where we'll be returning to. Thank you for taking such great care of Lockie, and her parents!

Veg is an amazing facility to bring your dog to when you have an emergency they go above and beyond Gretzky‘s doctor is professional, smart, intelligent. She explains details in specifics make sure you understand the supporting cast is what you would expect in a facility such as this one we’ve been there five times and I walked away every Time, knowing that they were committed to quality customer service and caring about Gretzky, my golden The highest maintenance golden retriever you would find on the east side

We took our baby girl Daisy in on a Sunday night. Though they were super busy with continuous incoming pets, the staff was still comforting and treated us amazing! Dr. Copeland and Dr. Small went above and beyond to help our dog.

I am so grateful for Dr Volkman and her associates at Veg ER. Our 12 yr old dog "Bug" was having difficulty breathing and I can't say enough about how caring and intelligent the staff was. When we first arrived he could only walk a short distance so they made him comfortable right where he was so he could rest and proceeded to treat him there. I've never seen our dog so at ease with strangers, I really believe he sensed the genuine caring they surrounded him with. I was amazed. Their home care instructions were detailed and easy to understand. One of the girls there even decorated his folder for his paper work with his name and some art... a small detail but little things like that really mean a lot. I can tell you these people genuinely care about the animals they treat. I highly recommend and won't hesitate to return when and if the need ever arises again.

My very orange cat got his tail caught in the door. Dr Boiskin and the team at VEG did an amazing job caring for him. Pancho may be a little shorter now but he is doing OK. I've been to a few pet ER's and this one is by far the best by far. We really appreciated the staff a lot and can not say enough nice things.

I highly recommend the staff at this VEG EG after the care they provided my dog, Brady, following an injury he suffered. What started off as a straightforward need for stitches quickly became more serious when Brady experienced several episodes of ventricular tachycardia (vtach) related to a reaction to medications and potentially an underlying heart problem. It was incredibly scary, but the staff responded quickly and professionally, communicated clearly, and did everything they could to keep both Brady and me comfortable throughout the experience. The staff I worked with demonstrated compassion and integrity. I also really appreciated the thoughtful accommodations for pet owners. From comfortable spaces to stay with your pet, to snacks, drinks, and other small touches, it was clear to me that VEG understood emergencies are hard on people, too. Those kinds of details honestly made a meaningful difference during a really stressful evening. When I left Brady overnight for monitoring, I felt a bit nervous (as any owner likely would) but I mostly felt grateful that he was alive and in good hands. The next morning, I received a timely update (as promised), clear discharge instructions, and Brady has since made an excellent recovery! See pictures of him right after surgery vs. today. I cannot recommend VEG ER more if your pet needs urgent care. I know I sound like an ad, but the environment and level of care they provided to both my dog and me from start to finish was truly set apart from any other vet I've used. And I've had some wonderful vets over the years, so I don't say that lightly. :)

I found Dr Banc and her technicians to be so knowledgeable and kind. They allowed me to sit by my pet and be present while they extracted the fluids form around his lungs. I really appreciate being able to watch the situation and that they didn’t just swept him back to a room where I had no idea what was going on. I even held the oxygen by his nose, which allowed him to see I was there. I think this brought him comfort. He is home and doing well. Thank you VEG team.